Black plate (55,1)
Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada/Mexico-
6007003) - 2014 - CRC - 8/20/13
Infotainment System
55
working. See
“
Battery Replacement
”
later in this section. Objects
blocking the line of sight could also
affect the function of the remote
control.
{
Caution
Storing the remote control in a hot
area or in direct sunlight can
damage it, and the repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
remote control stored in a cool,
dry place.
Battery Replacement
To change the remote control
batteries:
1. Insert a coin or key to pull up the
rear cover on the remote control.
2. Replace the two AAA batteries
in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
RSE Troubleshooting
No power:
The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides or it looks stretched out:
Press the menu button on the
remote control to change the display
mode setting.
In auxiliary mode, the picture
moves or scrolls:
Check the
auxiliary input connections at both
devices.
The remote control does not
work:
Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on:
If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The auxiliary source is running
but there is no picture or sound:
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices.
Sometimes the wireless
headphone audio cuts out or
buzzes:
Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
