background image

Black plate (49,1)

Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-

7639728) - 2015 - CRC - 9/3/14

Infotainment System

49

Headphones

1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover

RSE includes two or four 2-channel
wireless headphones depending on
the vehicle model. The headphones
are used to listen to various
multimedia. The wireless
headphones have a power button,
Channel 1 or 2 switch, and a
volume control.

Press the power button to turn on
the headphones. A light on the
headphones comes on. If the light

does not come on, check the
batteries. Intermittent sound or static
can also indicate weak batteries.
See

Battery Replacement

later in

this section.

Turn the headphones off when not
in use.

Press the center of the right side of
the headphone to change the
channel. Channel 1 will provide
audio associated with screen 1 and
channel 2 will provide audio
associated with screen 2.

Infrared transmitters are on the top
of the left seatback video screen or
in front of the second overhead
screen. The headphones shut off
automatically to save the battery
power if the RSE system is off or if
the headphones are out of range of
the transmitters for more than
three minutes. Moving too far
forward or stepping out of the
vehicle can cause the headphones
to lose the signal or have static.

Use the volume control on the
headphones to adjust the volume.

For best audio performance, wear
the headphones as indicated with
L (Left) and R (Right) on the ear
pads. Do not let anything cover the
ear pads.

{

Caution

Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the headphones stored in a cool,
dry place.

If the foam ear pads become worn
or damaged, the pads can be
replaced separately. To purchase
replacement ear pads, call
1-888-293-3332 or contact your
dealer.

Summary of Contents for 2015 CUE Infotainment System

Page 1: ...dio 34 OnStar System 35 Rear Seat Infotainment 36 Rear Seat Entertainment RSE System 36 Rear Seat Entertainment RSE System Platinum 55 Navigation 68 Using the Navigation System 68 Maps 76 Navigation Symbols 77 Destination 79 OnStar System 95 Settings 96 Global Positioning System GPS 98 Vehicle Positioning 98 Problems with Route Guidance 99 If the System Needs Service 99 Map Data Updates 100 Databa...

Page 2: ...Black plate 2 1 Cadillac CUE Infotainment System GMNA Localizing U S Canada 7639728 2015 CRC 9 3 14 ...

Page 3: ...was not purchased on the vehicle model variants country specifications features applications that may not be available in your region or changes subsequent to the printing of this manual Keep this manual with the owner manual in the vehicle so it will be there if it is needed If the vehicle is sold leave this manual in the vehicle Overview Read the following pages to become familiar with the infot...

Page 4: ...gle voice command if equipped with Bluetooth phone capability See Defensive Driving in the owner manual To play the infotainment system with the ignition off see Retained Accessory Power RAP in the owner manual Customer Assistance Assistance is available to help with Bluetooth pairing other mobile device interface and operation support of the CUE infotainment system Specialists are available when ...

Page 5: ...Press to turn the power on or off for the sourced audio or media playback and sunshade control button if equipped 2 S VOL T Volume Press the left or right arrow to adjust the volume of current playback 3 Q Sunshade Switch Press and release the switch to control the rear window sunshade 4 SRCE Source Press to change the source of playback 5 S SEEK T Press the left or right arrow to go to the previo...

Page 6: ...age icons to edit that icon 2 Drag the icon to a new location on the Home Page or to save it to the applications tray 3 Press to exit edit mode Steering Wheel Controls The infotainment steering wheel controls can be used to control the infotainment features displayed in the instrument cluster When in Valet Mode if equipped access to the infotainment functions is disabled See Settings on page 118 g...

Page 7: ...r NAV Press the NAV icon to display the navigation map or OnStar Turn by Turn Navigation See Using the Navigation System on page 68 or OnStar Navigation in the owner manual Apps If equipped this feature is available through the Apps icon on the radio Home Page Downloading and using Apps requires a Bluetooth Internet connection as part of a smartphone or other mobile device data service plan On mos...

Page 8: ... Entertainment RSE System Platinum on page 55 Applications Tray The applications tray is at the top center of the screen The applications tray can have three to five applications To add an application from the Home Page to the applications tray 1 Press and hold any icon on the Home Page to enter edit mode 2 Drag the icon to the applications tray To remove an item from the applications tray drag th...

Page 9: ...s Use the following finger gestures to control the infotainment system Press Tap Press Tap is used to select a button or option activate an application or change the location inside a map Press and Hold Press and hold can be used to start another gesture or to move or delete an application Drag Drag is used to move applications on the Home Page or to pan the map To drag the item it must be held an...

Page 10: ...o nudge hold and move the selected item up or down to a new location Fling or Swipe Fling or swipe is used to scroll through a list pan the map or change page views Do this by placing a finger on the screen then moving it rapidly up and down or right and left Spread Spread is used to zoom in on a map certain images or a web page Place finger and thumb together on the screen then move them apart ...

Page 11: ...lvents Periodically hand wash the microfiber cloth separately using mild soap Do not use bleach or fabric softener Rinse thoroughly and air dry before next use Software Updates See the following websites for information Cadillac In the U S see www cadillac com In Canada see www cadillac ca Radio AM FM Radio Playing the Radio While on the audio main page the available sources are AM FM XM if equipp...

Page 12: ...splayed on the screen Normal Adjusts the audio to provide the best sound for all seating positions Driver Adjusts the audio to provide the best sound for the driver Rear Adjusts the audio to provide the best sound for the rear seat occupants Centerpoint Turns on Bose Centerpoint surround technology This setting creates a surround sound listening experience from nearly any audio source existing ste...

Page 13: ...AM and FM only press to turn HD reception on or off Press Back to go back to the previous menu Update Station List For AM and FM only press to update the station list Press Back to go back to the previous menu Finding a Station Seeking a Station Press t or u to search for the previous or next strongest station Tuning a Station Press the SEEK screen button to switch to TUNE Press again to change ba...

Page 14: ...utomatically adjusted by default but can be manually adjusted in the Settings menu under Radio and then Number of Favorites Shown Timeshifting The audio system can record live radio for up to 25 minutes When tuned to a station the system automatically begins recording the audio along with the associated metadata Timeshift must be turned on in the menu before recording can take place Press j to pau...

Page 15: ...system skip to the beginning of the previous program If more than five seconds into the current song program the system starts at the beginning of the current program If no metadata is available the system skips back 25 seconds Reaching the End of the Buffer If the audio is paused and the 25 minute buffer is reached the buffer continues recording the latest content and will erase the oldest conten...

Page 16: ... HD2 to HD8 the radio mutes until the signal can be recovered or until the channel is changed HD can be disabled if driving in a weak signal area Press Menu from the AM FM screens then press HD Radio to toggle HD on and off Satellite Radio SiriusXM Satellite Radio Service If Equipped Vehicles with a valid SiriusXM satellite radio subscription can receive SiriusXM programming SiriusXM satellite rad...

Page 17: ...AudioPilot Noise Compensation Technology If equipped this feature adjusts the volume based on the noise in the vehicle See AM FM Radio on page 11 SiriusXM Travel Link If Equipped SiriusXM Travel Link is available on the navigation system through a service fee subscription From the Home Page press WEATHER The system displays the current weather page Current Condition The current weather page displa...

Page 18: ...ter of the map City and State The city and state are displayed for the view currently shown The default is the current city and state that the vehicle is in Forecast Information The map can be panned to another location The forecast information is updated to the new location The city and state update to reflect the current location Press the RESET screen button to reset the map back to the current...

Page 19: ...n screen displays Press any button along the bottom of the Interaction Selector to help find a different destination These are g Cities and Recent Press Recent to display a list of recent locations that were recently viewed for weather Press g to activate voice recognition State a city and state or ZIP code Follow the voice prompts to find the desired destination Press Cities to enter a city and s...

Page 20: ...Radio A service fee is required to receive the SiriusXM NavTraffic service Detailed traffic information is delivered to the vehicle s navigation system by the SiriusXM Radio satellites SiriusXM NavTraffic provides continuously updated traffic information The service may be available in more cities in the future See www siriusxmnavtraffic com for more details on local coverage To access the traffic...

Page 21: ...mi ahead The incident can be viewed on the map Press the Dismiss screen button to return to the previous map SiriusXM Travel Link Movie Listings A movie theater POI can be searched through a POI search or browsed through the POI category structure When the details for a movie theater are shown there is additional information about the theater When SiriusXM Travel Link Movie Listings information is...

Page 22: ...has a built in electronic circuit that automatically works to reduce interference some static can occur especially around tall buildings or hills causing the sound to fade in and out AM The range for most AM stations is greater than for FM especially at night The longer range can cause station frequencies to interfere with each other Static can also occur when things like storms and power lines in...

Page 23: ... the incoming radio reception Any damage caused to the backglass antenna due to metallic tinting materials will not be covered by the vehicle warranty Multi Band Antenna The roof antenna is for OnStar SiriusXM Satellite Radio U S and Canada only and GPS Global Positioning System Keep clear of obstructions for clear reception If the vehicle has a sunroof and it is open reception can also be affecte...

Page 24: ...essed download the latest Pandora application and retry The login screen may display on the device Using an Android or BlackBerry Phone The Android or BlackBerry phone must be unlocked to launch Pandora service 1 Pair the phone using Bluetooth 2 Press Pandora on the Home Page to launch the service 3 If nothing happens when the available Pandora screen button is pressed download the latest Pandora ...

Page 25: ...the next track r or j Play Pause Press to play or pause playback Pandora Skip Limit Pandora limits the number of skips allowed on their service When the skip limit is reached or u will not skip the currently playing track but the feedback will be recorded Advertisements on Pandora Pandora may display advertisements The artist name and track title will not be displayed and the skip track button wil...

Page 26: ...Weak or lost data connection Device needs to be charged Application needs to be relaunched Connection between phone and radio was lost An iPhone is connected to both Bluetooth and the USB port If there is a loss of audio playback can be resumed by changing the audio flow from Bluetooth to USB cable To change the audio flow 1 While the iPhone is connected double tap the phone s home button 2 Swipe ...

Page 27: ... to the CD player Do not use scratched or damaged discs Do not apply labels to discs The labels could get caught in the player Insert only one disc at a time Keep the loading slot free of foreign materials liquids and debris Use a marking pen to label the top of the disc Loading and Ejecting Discs To load a disc 1 Turn the vehicle on 2 Insert a disc into the slot label side up The player pulls it ...

Page 28: ... Disc Error displays and or the disc comes out it could be for one of the following reasons The disc has an invalid or unknown format The road is very rough Try the disc again when the road is smoother The disc is dirty scratched wet or upside down The air is very humid Try the disc again later There was a problem while burning the disc The label is caught in the CD player If Disc Player Error dis...

Page 29: ...are only displayed if present in the tag If a song title is not present in the ID3 tag the radio displays the file name as the track name USB SD Port Audio from videos stored on SD USB cards may be listened to while the vehicle is in a forward gear Videos can be watched while the vehicle is in P Park Use play pause or next previous to control the video or press the browse screen to display a list ...

Page 30: ...lay the current media source j Pause Press to pause play of the current media source t Previous Reverse Press to seek to the beginning of the current or previous track If the track has been playing for less than five seconds the previous track plays If playing longer than five seconds the current track restarts Press and hold to reverse quickly through playback Release to return to playing speed E...

Page 31: ...B 2 Select the album to view a list of all songs on the album 3 Select a song from the list to begin playback Songs 1 Press to display a list of all songs on the USB 2 To begin playback select a song from the list Genres 1 Press to view the genres on the USB 2 Select a genre to view a list of artists 3 Select an artist to view albums by that artist 4 Select an album to view songs on the album 5 Se...

Page 32: ...ration iPod touch 4th generation iPod touch 3rd generation iPod touch 2nd generation iPod touch 1st generation iPod nano 7th generation iPod nano 6th generation iPod nano 5th generation iPod nano 4th generation iPod nano 3rd generation iPod nano 2nd generation iPod nano 1st generation iPod classic iPod with video iPhone 5 iPhone 4S iPhone 4G iPhone 3GS iPhone 3G iPhone iPad Loss of Audio Do not pl...

Page 33: ...playlist The first song in the playlist begins to play Songs Press to store the current song as a favorite Press a screen button in the favorite area to recall a favorite song Podcasts or Podcast Episode Press and hold a screen button to store the current podcast as a favorite Press a screen button in the favorite area to recall a favorite podcast or podcast episode The podcast or podcast episode ...

Page 34: ...een button to scroll through audio source screens until AUX Input source screen displays Bluetooth Audio If equipped music may be played from a paired Bluetooth device See Bluetooth Overview on page 108 or Bluetooth Infotainment Controls on page 109 or Bluetooth Voice Recognition on page 113 for help pairing a device Volume and song selection may be controlled by using the infotainment controls or...

Page 35: ...nding Bluetooth music information to display on the radio When the radio receives this information it will check to see if any is available and display it For more information about supported Bluetooth features see www gm com bluetooth OnStar System OnStar with 4G LTE If equipped with OnStar 4G LTE up to seven devices such as smartphones tablets and laptops can be connected to high speed Internet ...

Page 36: ...SE system may not work until the temperature is within the operating range of above 20 C 4 F and below 55 C 131 F System Operation The video screens are on the back of the driver and front passenger seats or overhead in the second or third row if equipped Rear Seat Screens As Equipped 1 IR Lens 2 Release Button To use 1 Press the release button on the seatback console or in front of the overhead s...

Page 37: ... the video screen as damage may occur Sources Sources if equipped include AM FM BD XM if equipped AUX Photos CD DVD Blu ray USB and SD card Menus and Features AM FM Menu Press the RADIO button on the remote then select AM or FM Access the AM or FM menu by pressing any menu button in any AM or FM screen Use this menu to select Strong Stations All Stations Favorites Categories Wired Headphones DivX ...

Page 38: ...PAD STOP DISC PHOTO and SETTINGS To close press MENU or 4 Back or wait for the time out CD Menu Select from Track List Shuffle Disc Information if available Wired Headphones Brightness Player Setup Audio Compression Auto Enter if available DivX VOD Title Search if available Software Information Pop Up Menu BD Only Select POP UP MENU from the menu options to display the disc menu on top of the movi...

Page 39: ...try keypad To close the keypad press the Back button or MENU button wait for the menu to time out or press the down arrow from the Exit or Done buttons to keep the menu up but close the keypad The keypad is disc dependent selecting numbers for discs that do not support this feature will have no function The keypad input is limited to four digits Any digits entered beyond four will be discarded Pre...

Page 40: ...on the disc to be searched in a list format Restart Disc Allows the disc to restart from the beginning More BD DVD The MORE submenu includes both the SETTINGS item and items related to still pictures Prev Still Next Still Stills Off This feature allows for turning stills off going to the previous still or advancing to the next still picture PREV STILL will go back to the previous picture NEXT STIL...

Page 41: ...s to video sources and should be maintained if the disc is ejected Wired Headphones Use Wired Headphones to listen to audio on the wired headphones The headphone audio plays depending on which screen is selected The default is screen 1 audio Brightness Increase the brightness by using the up or right arrow and decrease the brightness by using the down or left arrow Each screen brightness can be ad...

Page 42: ... available from the Settings menu Default will be determined by the disc Format Internal User Memory Only shown when no disc is inserted Enter Language Code Enter the desired language code Language Code User Code Japanese JPN 7465 English ENG 6978 French FRA 7082 German DEU 6869 Italian ITA 7384 Spanish SPA 6983 Dutch NLD 7876 Russian RUS 8285 Chinese ZHO 9072 Korean KOR 7579 Greek ELL 6976 Afar A...

Page 43: ...esian IND 7368 Icelandic ISL 7383 Hebrew HEB 7269 Yiddish YID 8973 Javanese JAV 7487 Georgian KAT 7565 Kazakh KAZ 7575 Greenlandic KAL 7576 Cambodian KHM 7577 Kannada KAN 7578 Kashmiri KAS 7583 Kurdish KUR 7585 Kirghiz KIR 7589 Latin LAT 7665 Lingala LIN 7678 Laothian LAO 7679 Lithuanian LIT 7684 Latvian LAV 7686 Malagasy MLG 7771 Maori MRI 7773 Macedonian MKD 7775 Malayalam MAL 7776 Mongolian MON...

Page 44: ...SOT 8384 Sundanese SUN 8385 Swedish SWE 8386 Swahili SWA 8387 Tamil TAM 8465 Telugu TEL 8469 Tajik TGK 8471 Thai THA 8472 Tigrinya TIR 8473 Turkmen TUK 8475 Tagalog TGL 8476 Setswana TSN 8478 Tonga TON 8479 Turkish TUR 8482 Tsonga TSO 8483 Tatar TAT 8484 Twi TWI 8487 Ukrainian UKR 8575 Urdu URD 8582 Errors Errors can occur if the local storage area has been broken or if the ignition is turned off ...

Page 45: ...iew Open Source Save Vehicle Info to USB allows the current version to be saved to a jump drive which must be done before an update can be performed View Open Source indicates where software information can be found Changing Between SCREEN 1 and SCREEN 2 For single overhead screen systems only Although two audio sources can be listened to at one time only one video source can be viewed on the over...

Page 46: ...ont screen when a DVD VCD USB SD or AUX is inserted The following appears when a BD is sourced Rear Media REAR MEDIA will allow transitioning between Disc USB SD and AUX sources for the rear screens Sources selected using the REAR MEDIA button will automatically be sourced for both rear screens and begin playback from the first available file The video will only appear on the front screen with the...

Page 47: ...e entry field Pop Up Menu BD Only This displays the pop up menu contents for the BD Make a selection to exit the pop up menu view Cursor The cursor is used to navigate and select items in the disc menu Press the up down right or left arrows or the ENTER button The cursor will close after a selection or time out Sourcing USB SD VCD AUX with Video With the vehicle in P Park video can be watched on t...

Page 48: ... Settings DVD BD Tone settings for bass mid and treble are available in any source mode Once set tone settings are set for all sources Auto Volume Control DVD BD Automatic Volume Control AVC adjusts the volume of the audio based on the speed or ambient noise of the vehicle Some vehicles may be equipped with the Bose AudioPilot system In these cases the Auto Volume main menu item is replaced with t...

Page 49: ...creen 1 and channel 2 will provide audio associated with screen 2 Infrared transmitters are on the top of the left seatback video screen or in front of the second overhead screen The headphones shut off automatically to save the battery power if the RSE system is off or if the headphones are out of range of the transmitters for more than three minutes Moving too far forward or stepping out of the ...

Page 50: ...ader 2 USB Port 3 A V Jacks 4 Wired Headphone Jack 5 Volume Control If equipped with RSE an SD card reader 1 a USB port 2 A V input jacks 3 wired headphone jack 4 and a volume control 5 will be inside the rear storage area of the center console The A V jacks allow audio or video cables to be connected from an auxiliary device such as a camcorder or video game system The A V jacks are color coded Y...

Page 51: ... signal to the wireless headphones if an audio signal is available See Headphones earlier in this section Wired Headphone Jack Audio from the wired headphone jack can be heard from the desired source through the MENU button on the remote and by selecting Settings then Headphones The headphone audio is selected based on the audio associated with screen 1 or screen 2 The front seat passengers are ab...

Page 52: ...time Audio for both sources will continue on the headphones Once pressed all remote control commands will correspond to SCREEN 1 For dual overhead screens Press to select the second row overhead screen Once pressed all remote control commands will correspond to SCREEN 1 6 O Power Press to turn the video screens on and off 7 SCREEN 2 For dual seatback screens Press to select the right screen Once p...

Page 53: ... the menu of the now playing screen 14 4 Back Press to go back to the previous menu Press and hold to go back to the now playing screen 15 x Down Arrow Press to go down a list To use the remote control aim it at the transmitter window at either seatback console or at the second row overhead screen and press the buttons firmly Direct sunlight or very bright light could affect the ability of the RSE...

Page 54: ...rol and the transmitter window and check the batteries to make sure they are not dead or installed incorrectly There is no sound from the headphones with the indicator light on If the batteries are good make sure the headphones are programmed to the correct screen and on the correct channel for the screen being viewed The auxiliary source is running but there is no picture or sound Check that the ...

Page 55: ... video player when operating one of these devices in or near the vehicle Rear Seat Entertainment RSE System Platinum Vehicles with an RSE system include two head restraint video display screens with integrated DVD players auxiliary inputs two wired headphones and remote control This system works independently from the vehicle s Overhead DVD RSE system See Rear Seat Entertainment RSE System on page...

Page 56: ...l See Remote Control later in this section The following discs are compatible with the DVD player DVD Video A DVD that has video CD DA A CD that has music or sound content only CD Video A CD that has a movie CD R RW A disc that has audio files such as CD R with downloaded MP3 files MPEG or JPEG files The DVD player and discs are coded by global region The DVD players are set to Region 1 Discs with...

Page 57: ...play screen can be adjusted independently as well as display information from both DVD players and both A V inputs 6 USB Port Connect the USB drive to listen to music or view pictures To charge devices connect it to the USB port Not all devices are able to be charged For playback the formats available are JPEG JPG M2V MP3 MPE MPEG 1 MPEG 2 MPG OGG WMA 7 Video Input The yellow connector is used for...

Page 58: ...disc from the DVD slot If a disc is ejected from the player but not removed it will automatically reload into the player Another way to reload a disc that has been ejected but not removed from the DVD player is to press the eject button or the play button Infrared Remote Sensor Located in the top center of the video display screen Do not block the signal from the remote to the sensor Infrared Tran...

Page 59: ...gation arrows to navigate the General Setup Page then use the down navigation arrow to select the OSD language 3 Press the ENTER button and then use the right or left navigation arrows to select On or Off Press the left navigation arrow to go back to the previous menu Audio Setup Menu The Audio Setup Menu is available when a disc is not loaded To set the speaker setup 1 Press the SETUP button on t...

Page 60: ... right and down navigation arrows on the remote control to select the Audio sub menu under the Preference Page To turn the Subtitles on or off 1 Press the SETUP button on the remote control 2 Use the left right and down navigation arrows on the remote control to select the Subtitle sub menu under the Preference Page and use the left or right navigation arrows to choose On or Off Press the left nav...

Page 61: ... 136900 To change the Parental Control Password 1 Press the SETUP button on the remote control 2 Navigate to the Password sub menu under the Preference Menu and press ENTER 3 At the Old Password option enter the old password or the default password 136900 4 At the New Password option enter the new password six digits using numeric buttons 5 At the Confirm PWD option confirm the new password by ent...

Page 62: ...n on the remote until the text FM CH XX XMH2 is dislpayed on the monitor On the remote press the Sound Around Select button to cycle through a pre established list of 6 channels 88 3MHz 88 7MHz 89 1MHz 89 5MHz 89 9MHz 90 3MHz If none of these stations are suitable for FM Modulation use the Fine Tune Option To Fine Tune the modulator to a specific target station while the display is active press th...

Page 63: ... can weaken the batteries Keep the remote control stored in a cool dry place Remote Control Buttons POWER Press to turn the Headrest DVD RSE system on and off SOURCE Press to select between Monitor 3 Monitor 4 or AV INPUT Any video equipment connected to the AV inputs automatically overrides the source selection SETUP Press to change the default settings See Using the RSE On Screen Display OSD Men...

Page 64: ...g the radio to one of the many FM frequencies MENU Press to enter the DVD disc menu while the disc is playing Q R q r Navigation Arrows Press to navigate through menus CH Channel Press to change the channel to a higher level in sequential order CH Channel Press to change the channel to a lower level in sequential order VOL Press to adjust the sound louder VOL Press to adjust the sound lower ENTER ...

Page 65: ... times to choose between 2X 4X 8X 16X and 32X speeds FF Fast Forward Press to fast forward the disc Press multiple times to choose between 2X 4X 8X 16X and 32X speeds PREV g Previous Press to play the previous chapter or track To return to previous chapters or tracks one at a time press and release multiple times until the desired chapter or track is reached NEXT d Press to play the next chapter o...

Page 66: ... while taking up much less space CD R RW discs that have been encoded in MP3 format can be played on the DVD player Selecting Folders and Songs When an MP3 disc is inserted in the player the navigation screen appears The folders and songs can be changed by navigating through the file system The DVD player plays the songs in the order they were burned to the disc 1 Press STOP if a disc is playing P...

Page 67: ...cratched or damaged by abrasive products solvents or ammonia based window cleaners Clean with a soft lint free cotton cloth that has been slightly dampened with warm water Dry the screens by wiping with a clean dry cotton cloth Cleaning the Components Use care when touching or cleaning the components such as the DVD player or the discs Do not use DVD lens cleaners for DVD players because the lens ...

Page 68: ...g a destination To set a destination see Destination on page 79 Additional navigation features are Cancel Resume To Navigation Voice Preferences Current Location Traffic Map View Routing Preferences Display Places of Interest Icons Personal Data Cancel Resume Route While under route guidance this screen button displays Cancel Route Press Cancel Route to cancel route guidance No further prompts wil...

Page 69: ...is being played and the main volume is adjusted the prompt volume will update and be saved As the volume of the voice guidance is being adjusted a quick status bar displays showing the volume setting Prompts During Phone Calls When enabled the system plays a shorter prompt while on a phone call This setting can be configured as to whether a prompt would be heard during a phone conversation When th...

Page 70: ...elf rather than the check box The subcategories will display Select any of those categories to navigate down the hierarchy When a higher level category has some of its subcategories selected the checkmark next to it is grayed out This indicates that only some of the categories below are shown Press the grayed out checkmark to turn all of the icons for that category on or off Map View Press to sele...

Page 71: ...o to the next or previous track based on the current media mode Day Night Mode Press to access the Day Night Mode menu The options are Day Mode Brightens the map background Night Mode Darkens the map background Automatic Adjusts the screen background automatically depending on the exterior lighting conditions Routing Preferences Press the Routing Preferences list item to access the Routing Prefere...

Page 72: ...st the traffic settings Where traffic information is available it is displayed on the map Where live traffic flow data is available it is displayed as a solid line adjacent to the road The road is displayed in colors to show the flow rate as Black Stopped or Closed Red Poor Yellow Slow Green Normal There are several options on the Traffic menu Show Nearby Traffic Incidents Show Flow On Map ON OFF ...

Page 73: ...ayed out If one of the grayed out options is pressed it automatically turns the traffic avoidance feature ON and performs the desired selection The two options Ask Me Before Avoiding and Automatically Avoid Traffic will adjust the system as follows If the Automatically Avoid Traffic list item is pressed the system will automatically adjust the route based on traffic without notifying the driver If...

Page 74: ... through Address Book Entries Recent Destinations My POIs if equipped Upload Saved Locations Address Book Entries Press Address Book to edit Recent Destinations Press Delete Individual Destinations to display a recent destinations list Select the individual entry to delete Press Delete All Destinations to delete the entire recent destination list A pop up displays asking to confirm the deletion My...

Page 75: ... zoom the scale of view on the map ZOOM minus Pinch fingers together to zoom out ZOOM plus Spread fingers apart to zoom in The zoom scales can be configured for English or metric units To change from English to metric see Instrument Cluster in the owner manual Scroll Features To scroll within the map press anywhere on the map screen Nudge or slide a finger on the map the map moves in the direction...

Page 76: ...OI is shown After panning the map away from the vehicle press RESET to return the map to the current position Press the Overview button to quickly get a view of the entire route The route Overview button takes the place of the RESET button while under route guidance Press the RESET button to return the map to the current position Maps The map database is stored in the internal flash memory that is...

Page 77: ... to the vehicle icon in a callout Tap again to tap hide the information on the map Any address information about the vehicle s current location will be shown including the street city and state names Tap on this callout to save the current address to the vehicle address book The destination symbol marks the final destination after a route has been planned The waypoint symbol marks one or more set ...

Page 78: ...e system slowly zooms back out Driving on a Route Maneuver Road Name If the road name has multiple names all names are shown Map View with Proximity Map View without Proximity If the road that the system has calculated for the next maneuver has an icon it will be shown to the left of the maneuver road name The distance to the maneuver is shown from the current location along the route to the maneu...

Page 79: ...access the map view Press the Destination icon from the map view to enter a destination Available methods of entering a destination are Voice Recognition Address Recent Destinations Contacts and POIs Several options can be selected to plan a route Some destination items may be grayed out if no destination was previously entered or saved Another way to enter a destination is to connect to the OnSta...

Page 80: ... arrow is shown after the autocomplete text This dropdown displays an entire list of matches Press the appropriate match without having to enter more text z Delete Press to delete the last typed character Press and hold this screen button to clear the entire text field If the entire text field has been deleted this screen button becomes an Undo button Pressing Undo will restore the deleted text EX...

Page 81: ...ng Pad This is the area to draw a character Draw a character in the display area When the first character is complete a representation of that character can be seen and there is an audible response If the character is correct the next character can be started immediately To delete the last entered character draw a line from left to right across the character field To create a space draw a line fro...

Page 82: ... change Multiple character sets may not be supported by some regions This button also displays the sentence case of upper or lower case characters that are currently active in a mixed case mode If only one character set is available for the desired region pressing the character recognition will only open and close the character recognition window If mixed case character mode is supported the last ...

Page 83: ...would be Windsor ON CAN Intersection If looking for an intersection type in the two street names and optionally the city and state province of the intersection On Ramp If looking for the closest on ramp as a destination enter a highway name The direction is not required but can be specified The system will search for the closest on ramp Also available is the Exit Ramp For example N 94 Exit 42 The ...

Page 84: ...e type result screen is shown Within each group they are listed in Confidence order This means that the closest match result will be at the top Address searches can be sorted by Confidence Distance or Alphabetical order Spelling Mistakes The system is able to offer alternatives if the searched term is not found exactly The system uses the closest term it finds and provides those results The system...

Page 85: ...en a category is selected the nearest locations are shown on the map and it lists the nearest 20 matches If the limit is reached and no further matches display there is a Show Next Results button to expand the search by another 10 results The currently selected category or search term is shown in the title bar along with the number of matches shown in the list in parentheses 5 Pan the map using th...

Page 86: ...ll screen button to display all of the matching results in a particular category with its subcategories Using the Keyboard The POI can be searched by entering a POI name category name and category or phone number on the keyboard For example enter the information as POI Name Worldwide Food POI Category Restaurants POI Name and Category Worldwide Food Restaurants POI Phone Number 0001222555 Addition...

Page 87: ... Press and drag up on the row of Interaction Selector buttons to reveal the Favorite buttons Press and hold on a favorite location then press on the category to be saved Whenever a set of POIs is grouped as in a category or a set of POIs that all belong to the same chain ID the whole category or chain ID is saved in the favorites for recall Whenever a set of POIs that belong to the same chain ID i...

Page 88: ...sv Enter the POI information into the text file in the following format Longitude coordinate Latitude coordinate Name of POI Additional information Phone number Example 7 0350000 50 6318040 Michaels Home 123 Maple Lane 02379234567 The GPS coordinates must be expressed in decimal degrees and can be taken from a geographical map The additional information and phone number strings are optional The PO...

Page 89: ...n other categories are not affected Address Book Download If an Address Book is found on the connected USB device the same alert is used to indicate that locations have been found and they can be downloaded If there is already content in the vehicle Address Book the system prompts if the stored content should be overwritten Select Save to overwrite the existing Address Book information Select Canc...

Page 90: ...view the vehicle s contact list or a connected Bluetooth device Press the Change Contacts List screen button to switch between the vehicle s contact list and the Bluetooth device s contact list If a particular contact has a single address associated with it that contact has a Quick Route list item function button next to it Contacts without this Quick Route button either have multiple addresses or...

Page 91: ...ne number e mail address or address from Contact Details can be stored as a Favorite Press and drag up on the row of Interaction Selector buttons to reveal the Favorite buttons Press and hold on the favorite location while viewing a contact on the Contact Details List The contact name and all contact information can be stored Press to save as a favorite The favorite label will be the name of the c...

Page 92: ...a waypoint must first be deleted before a new one can be added The system will hold this waypoint into a Pending Waypoints list and will automatically be added to the route once a position is available either by arriving at a waypoint or by deleting one To save a location tap on the Q to display the Favorite buttons Press and hold on a favorite location to save the shown location as a Favorite Est...

Page 93: ...e Avoid Areas screen button to select the highway name that is to be avoided The system shows a pop up asking how many miles or if the entire road should be avoided Turn List When under a waypoint trip press on the Turn List Interaction Selector button to show the turn list When entering a turn list the next maneuver instruction is spoken The turn list title is the name or address of the destinati...

Page 94: ... indicator to bring up the waypoint list The last waypoint view is shown which could be Waypoints Turn List or Edit The waypoint list is sorted in order with the next waypoint at the top of the list Each waypoint is indicated with a numbered icon starting with the next waypoint To indicate what segment of the route is for the next waypoint and what is for the remainder of the route they appear in ...

Page 95: ...op up displays asking for confirmation of the waypoint deletion OnStar System With an OnStar subscription an OnStar Advisor can download a destination to the vehicle or into the built in navigation system If an OnStar Turn by Turn route is in progress all other internal navigation functions are disabled until the route is completed When navigation is selected the OnStar Turn by Turn screens displa...

Page 96: ...Route There is no active route if The vehicle does not have a built in navigation system and the navigation application is selected from the Home screen If the system receives the indication that there is an active OnStar subscription the help text is displayed with instructions on how to set up a route Cancel a Route If a route is in progress using either the vehicle navigation system or the OnSt...

Page 97: ... menu Prompt Length Press to change the prompt length to Short or Long Audio Feedback Speed Press to change the audio feedback speed to Slow Medium or Fast Confidence Threshold Press to change the sensitivity of the voice recognition system Display Mode Press Mode to change the screen background This setting controls map colors The Auto setting adjusts the screen background automatically depending...

Page 98: ...structed by tall buildings trees large trucks or a tunnel Satellites are being repaired or improved For more information if the GPS is not functioning properly see Problems with Route Guidance on page 99 and If the System Needs Service on page 99 Vehicle Positioning At times the position of the vehicle on the map could be inaccurate due to one or more of the following reasons The road system has c...

Page 99: ... places might be announced occasionally It could take a long time to operate automatic rerouting during high speed driving Automatic rerouting might display a route returning to the set waypoint if heading for a destination without passing through a set waypoint The route prohibits the entry of a vehicle due to a regulation by time or season or any other regulation which may be given Some routes m...

Page 100: ...h respect to the level of map detail available for any given area Some areas feature greater levels of detail than others If this happens it does not mean there is a problem with the system As the map data is updated more detail can become available for areas that previously had limited detail See Map Data Updates on page 100 Voice Recognition Voice recognition allows for hands free operation with...

Page 101: ...ion is turned on Initialization may take a few moments 1 Press g on the steering wheel control to activate voice recognition or press g on the infotainment touchscreen on the center stack If voice recognition is started from the steering wheel control the instrument cluster displays the selections and visual dialog content If voice recognition is started from the infotainment touchscreen the selec...

Page 102: ...ing Voice Recognition Press the Home screen button Pressing this button will terminate the voice recognition session Press or say Cancel or Exit to terminate the voice recognition session and display the screen from which voice recognition was initiated Press i on the steering wheel controls to terminate the voice session and display the screen from which voice recognition was initiated Most langu...

Page 103: ...ke the examples shown on the display There is no need to memorize specific command words Direct commands might be more clearly understood by the system An example of a direct command would be Call 555 1212 Examples of these direct commands are displayed on most of the screens while a voice session is active If Phone or Phone Commands is stated the system understands that a phone call is requested ...

Page 104: ... go away Pressing g while the help prompt is playing will terminate the prompt and a beep will be heard Doing this will stop the help prompt so that a voice command can be used Voice Recognition for the Radio All audio screens have a voice recognition button g to launch audio voice recognition If the voice button is pressed in a radio screen the voice commands for radio and media features are avai...

Page 105: ...Play Genre Begin a dialog to enter a specific genre Play Genre genre name Begin playback of the media selection identified in the command Play Playlist Begin a dialog to enter a specific playlist name Play Playlist playlist name Begin playback of the identified playlist in the command Play device name Play music from a specific device identified by name The device name is the name displayed on the...

Page 106: ...stem is between 4 000 and 8 000 the content cannot be accessed directly with one command like Play song name The restriction is that the command Play Song must be spoken first the system will then ask for the song name The reply command would be to say the name of the song to play Similar limits exist for album content If there are more than 4 000 albums but less than 8 000 the content cannot be a...

Page 107: ...to an entered contact The command may include location if the contact has location numbers stored CallAt Home contact name At Work On Mobile or On Other Initiate a call to an entered contact and location at home at work on mobile device or on another phone Call phone number Initiate a call to a standard phone number seven or 10 digits in length and also 911 411 or 611 Pair Phone Begin the Bluetoot...

Page 108: ...ore driving and with the vehicle parked Become familiar with the features of the cell phone Organize the phone book and contact lists clearly and delete duplicate or rarely used entries If possible program speed dial or other shortcuts Review the controls and operation of the infotainment system Pair cell phone s to the vehicle The system may not work with all cell phones See Pairing in this secti...

Page 109: ...gate the menu system using the infotainment controls see Infotainment on page 3 Pairing A Bluetooth enabled cell phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used See the cell phone manufacturer s user guide for Bluetooth functions before pairing the cell phone Pairing Information A Bluetooth phone with music capability can be paired to the vehicl...

Page 110: ...ot accepted 8 Repeat Steps 1 7 to pair additional phones Listing All Paired and Connected Phones 1 Press the PHONE screen button 2 Select PHONES Disconnecting a Connected Phone 1 Press the PHONE screen button 2 Select PHONES 3 Press the z next to the phone to disconnect Deleting a Paired Phone Only disconnected phones can be deleted 1 Press the PHONE screen button 2 Select PHONES 3 Press the M nex...

Page 111: ...s menu accesses the recent call list s from your cell phone To make a call using the Contacts menu 1 Press the PHONE screen button 2 Select CONTACTS 3 Select the name to call 4 Select the desired contact number to call To make a call using the Recent Calls menu 1 Press the PHONE screen button 2 Select RECENT 3 Select the name or number to call 4 If necessary select between Missed Recent and Sent c...

Page 112: ...ore on the instrument cluster using the select button Switching Between Calls Call Waiting Calls Only To switch between calls press the phone icon on the Home Page to display Call View While in Call View press the call information of the call on hold to change calls Three Way Calling Three way calling must be supported on the Bluetooth phone and enabled by the wireless service carrier to work To s...

Page 113: ...tones using the keypad if needed Bluetooth Voice Recognition Using Bluetooth Voice Recognition To use voice recognition press the g button on the steering wheel Use the commands below for the various voice features For additional information say Help while in a voice recognition menu See Voice Recognition on page 100 for help using voice recognition commands Making a Call Calls can be made using t...

Page 114: ...rs Using the Voice Mail Command 1 Press g The system responds Command Please followed by a tone 2 After the tone say Voice mail The system dials the voice mail number of the connected phone Clearing the System Unless information is deleted out of the vehicle Bluetooth system it will be retained This includes phone pairing information For directions on how to delete this information see Deleting a ...

Page 115: ... a new message and press NEW MSG when done to add the message Press the Back screen button to go back to the predefined messages list Press z to delete one character at a time Memory Full This message may display if there is no more room on the phone to store messages Text Settings Text Alerts When on this feature will display an alert when a new text message has been received Press to turn on or ...

Page 116: ...ing pad 2 Place the mobile device face up on the symbol on the charging pad 3 Move the mobile device slowly until displays on the V on the infotainment screen This indicates that the mobile device is properly positioned and charging Wireless Charging Except Escalade The vehicle may have dockspot wireless charging in the storage behind the climate control system See Instrument Panel Storage in the ...

Page 117: ...object gets wedged between phone and charger remove the phone and allow the metallic object to cool before removing it from the charging pad to prevent burns To charge a mobile device 1 Open the climate control system panel 2 Remove all objects from the charging pad The system may not charge if there are any objects on the charging pad 3 Place the mobile device face up on the symbol on the chargin...

Page 118: ...ay the Radio Menu and the following may display Manage Favorites Press a displayed Favorite to select that favorite to edit Press Rename to rename the favorite or Delete to delete it Press and hold the station to drag it to a new location Press Done to go back to the previous menu Number of Favorites Shown Press to set the number of favorites to display Select Auto 5 10 15 20 25 30 35 40 45 50 55 ...

Page 119: ...the new number and pressing SAVE Press the Back screen button to go back to the previous menu Text Message Alerts If Equipped This feature will turn text message alerts on or off Press Text Message Alerts and then select OFF or ON Press the Back screen button to go back to the previous menu See Text Messaging on page 114 Voice From the Voice screen button the following may be displayed Confidence ...

Page 120: ...gs Restores factory radio settings Press Restore Radio Settings Press Cancel or Continue A confirmation pop up will appear indicating the radio settings have been restored if Continue is pressed Press the Back screen button to go back to the last menu English and Metric Unit Conversion To change the display units between English and metric units see Instrument Cluster in the owner manual Teen Driv...

Page 121: ...try RKE System Operation in the owner manual for transmitter pocket location If no transmitter key is detected a message displays indicating to place the transmitter key in the transmitter pocket If the transmitter key is in the transmitter pocket it will identify whether the transmitter key is registered or unregistered If the transmitter key is not registered a message displays requesting confir...

Page 122: ... trips until the data is deleted using the PIN To delete Report Card data Select Reset from the Report Card screen Select Clear All Teen Keys PIN from the Teen Driver menu See your dealer for assistance Forgotten PIN See your dealer to reset the PIN Trademarks and License Agreements FCC Information See Radio Frequency Statement in the owner manual Made for iPod and Made for iPhone mean that an ele...

Page 123: ...Radio receivers by notifying SiriusXM USA Customers See www siriusxm com or call 1 866 635 2349 Canadian Customers See www xmradio ca or call 1 877 209 0079 It is prohibited to copy decompile disassemble reverse engineer hack manipulate or otherwise make available any technology or software incorporated in receivers compatible with the SiriusXM Satellite Radio System or that support the SiriusXM w...

Page 124: ... includes software DTS Inc All Rights Reserved Dolby Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories DivX Certified to play DivX video including premium content ABOUT DIVX VIDEO DivX is a digital video format created by DivX LLC a subsidiary of Rovi Corporation This is an official DivX Certified device that has passed rigorous t...

Page 125: ...ia technology is provided at the Cinavia Online Consumer Information Center at http www cinavia com To request additional information about Cinavia by mail send a postcard with your mailing address to Cinavia Consumer Information Center P O Box 86851 San Diego CA 92138 USA This product incorporates proprietary technology under license from Verance Corporation and is protected by U S Patent 7 369 6...

Page 126: ... or file identification and obtain music related information including name artist track and title information Gracenote Data from online servers or embedded databases collectively Gracenote Servers and to perform other functions You may use Gracenote Data only by means of the intended End User functions of this application or device This application or device may contain content belonging to Grac...

Page 127: ...lete data from the Gracenote Servers or to change data categories for any cause that Gracenote deems sufficient No warranty is made that the Gracenote Software or Gracenote Servers are error free or that functioning of Gracenote Software or Gracenote Servers will be uninterrupted Gracenote is not obligated to provide you with new enhanced or additional data types or categories that Gracenote may p...

Page 128: ...GAGING IN PERSONAL AND NON COMMERCIAL ACTIVITIES MP3 MPEG Layer 3 audio coding technology licensed from Fraunhofer IIS and Thomson WMV WMA This product includes technology owned by Microsoft Corporation and under a license from Microsoft Licensing GP Use or distribution of such technology outside of this product is prohibited without a license from Microsoft Corporation and or Microsoft Licensing ...

Page 129: ...do so by HERE and without limiting the preceding paragraph you may not a use this Data with any products systems or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation positioning dispatch real time route guidance fleet management or similar applications or b with or in communication with including without limitation cellular phones palm...

Page 130: ...CIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS DATA ANY DEFECT IN THIS DATA OR THE BREACH OF THESE TERMS OR CONDITIONS WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY EVEN IF HERE OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some States Territories and Countries do not allow certain liability exclusions or damages limitati...

Page 131: ...arked and embedded as appropriate with the following Notice of Use and be treated in accordance with such Notice NOTICE OF USE CONTRACTOR MANUFACTURER SUPPLIER NAME HERE North America LLC CONTRACTOR MANUFACTURER SUPPLIER ADDRESS 425 West Randolph Street Chicago IL 60606 This Data is a commercial item as defined in FAR 2 101 and is subject to the End User License Agreement under which this Data was...

Page 132: ...ense to use the Software in the Product for the purpose intended by the Manufacturer If permitted by the Manufacturer or by applicable law you may make one backup copy of the Software as part of the Product software QSSC and its licensors reserve all license C31 rights not expressly granted herein and retain all right title and interest in and to all copies of the Software including all intellectu...

Page 133: ...PAGE PRODUCT FAILURE OR MALFUNCTION OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES EVEN IF QSSC ITS AFFILIATES OR THEIR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES WMA This product is protected by certain intellectual property rights of Microsoft Use or distribution of such technology outside of this product is prohibited without a license from Microsoft For more information ...

Page 134: ... 9 3 14 134 Infotainment System END USER NOTICE The marks of companies displayed by this product to indicate business locations are the marks of their respective owners The use of such marks in this product does not imply any sponsorship approval or endorsement by such companies of this product ...

Page 135: ...09 113 Bluetooth Audio 34 C Call Waiting 112 Canceling Voice Recognition 102 Card Reader SD 33 CD Player 27 Cell Phone Usage 22 Character Handwriting Recognition 81 Charging Wireless 115 116 Cinavia 125 Cleaning High Gloss Surfaces and Vehicle Information and Radio Displays 11 Cleaning the Components 67 Cleaning the Video Screens 67 Clearing the System 114 Climate 8 Controls 108 Steering Wheel 6 C...

Page 136: ...ment 3 Infotainment Gestures 9 Infotainment System 4 Infotainment System Settings 11 Internet Radio Pandora 23 J Jack Auxiliary 34 Java 125 L Language 118 Launching Pandora 24 Loading and Ejecting Discs 27 Low Fuel Alert 97 M Making a Call 113 Making a Call Using Contacts and Recent Calls 111 Making a Call Using the Keypad 111 Map Adjustments 75 Map Data Updates 100 Map End User License Agreement ...

Page 137: ...e If Equipped 8 Rear Seat Armrest Control Panel 5 Rear Seat Entertainment System 36 55 Remote Control 51 62 Return to Factory Settings 120 RMVB 125 RSE Controls Available from the Front Screen 46 RSE Overview System 56 S Satellite Radio 16 Schedule I Gracenote EULA 126 Scroll Features 75 SD Card Reader 33 Settings 96 118 7 SiriusXM Menu 16 SiriusXM NavTraffic If Equipped 20 SiriusXM Satellite Radi...

Page 138: ...e Recognition 101 Using Voice Recognition for List Options 103 V Valet Mode If Equipped 118 Vehicle Positioning 98 Vehicle Settings 119 Vehicle Speakers 61 Video If Equipped 8 Video Display Error Messages 55 Video Display Screens 55 Video Distortion 55 Viewing a Text Message 115 Viewing Sender Information 115 Voice 97 119 Voice Mail 113 Voice Pass Thru 107 Voice Recognition 100 Voice Recognition f...

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