Chapter 5: Troubleshooting
If WordScan has Stopped Working
85
❑
Have the system configuration files
(AUTOEXEC.BAT and CONFIG.SYS) been
modified recently?
Installing a new application program may have
modified these files in such a way that they will no
longer work with WordScan. (To determine the last
time they were modified, you can check the date and
time displayed by the DOS
DIR
command.)
❑
Did you recently install a new Windows application
program?
If so, it may have changed the EMMSize parameter
in the SYSTEM.INI file. For proper operation, the
EMMSize parameter should be left blank:
EMMSize =
❑
Have you installed memory resident application
programs that take up too much memory or
conflict with Windows operation? Or, have you
loaded other Windows programs that are leaving
too little memory free for proper operation of
Windows and WordScan?
Choose
About Program Manager
from the
Windows Program Manager Help menu to check the
amount of free memory.
Check the virtual memory size within the Windows
Control Panels and make sure there is at least
8 MBytes.
❑
You are receiving one of the following error
messages:
“Can’t launch RSP or couldn’t find it after launch.”
“Deskew error, out of memory.”
“Zone list full.”
“Not enough memory to load executable.”
“General Protection Fault in XOCR.”
These can be related to virtual memory size. Be sure
you have at least 8 MBytes of virtual memory.
Summary of Contents for WORDSCAN
Page 1: ...i WordScan User s Guide Serial Registration 802 0538 030A...
Page 8: ...vi Related Manuals About This Manual...
Page 88: ...80 Page Setup Chapter 4 WordScan Settings...
Page 102: ...94 Electronic Mail Options Appendix A Output Formats and Scanner Fax and E Mail Settings...
Page 107: ...iii V View menu 71 Virtual memory 82 W Windows 82 Z Zones creating 20 graphic 39 Zoom 72...
Page 108: ...iv...
