Caffitaly System S23, Instruction Manual

30

TROUBLESHOOTING

PROBLEM

CAUSE

SOLUTION

FIRST USE

There is a burning smell when 
the machine first starts and a 
beverage button is pressed.

-  Machine heating up for the first 

time.

-  There may be a slight burning smell 

coming from the machine when first 
used. This is caused by the water heating 
as it travels through the pipes and will 
dissipate.

-  

PLEASE NOTE:

 Steam may appear 

be seen coming from the 

Capsule 

Compartment

, this is steam from the 

hot water entering into the 

Capsule 

Compartment

 and will dissipate.

Water residue within the 
machine on opening.

-  The system is quality checked 

prior to dispatch. There may be 
residual water left from testing.

-  The water residue will be removed when 

you conduct the 

‘First Time Use’

 on 

Page 9.

RED

INDICATOR LIGHT

No beverage is brewed.  
The 

Indicator light

 blinks 

RED 

and beeps continuously.

-   The 

Water Tank

 is empty  

-  Fill the 

Water Tank

 with fresh water. 

Press 

Single

 or 

Double Espresso

button

. 

When the buttons remain steadily lit, the 
appliance is ready for use.

The 

Indicator Light

 is on and 

steadily lit in 

RED

. Water comes 

out cold.

-  Heating problems.

- Incorrect use of the 

Tea button

.

-  Turn off the machine, then turn it back on 

after a few minutes.

- The 

Tea button 

is only to be used for Tea 

capsules and hot water.

Note: If the 

RED

Indicator Light

 remains 

steadily lit after turning the machine off and 
on, perform a 

Factory Reset

 as described 

on 

Page 25

.

If the problem persists please contact the 

Caffitaly Customer Service Line

 on:

- AU: 02 9846 0307
- NZ: 0800 450 894

The 

RED

 Indicator light

 is lit 

steadily and the buttons are 
flashing.

- Priming

Press the 

Double or Single Espresso 

button

 to commence the 

Prime process

. 

Refer to 

Page 9, ‘First Time Use’.

ORANGE

INDICATOR LIGHT - 

DESCALING. 

The 

Indicator Light

is lit 

ORANGE

.

-  Machine requires 

Descaling

.

-  Refer to ‘

Descaling’

 on 

Page 25

 to 

descale the machine.

Pressed the 

Cleaning button

and my machine went into 

Descaling Mode

. 

- 

 Cleaning  button

 held down  

for 2 seconds or more.

-  To stop the 

Descaling Mode

, press the 

Cleaning button

 again. The 

Descaling 

Mode

 will stop and the button lights will 

flash as the machine warms up.

BUTTON LIGHTS

The machine is on and the 

Milk 

button

 lights are not lit.

-   The 

Milk Jug

 is not in position 

correctly.

-  Firmly place the 

Milk Jug

 into the 

Milk Jug 

Connector

 on the machine. Ensure there 

is no gap between the 

Milk Jug Connector

and the machine. Refer to 

Diagram 3, 

Page 7.