Problem
Reason
Possible Solution
Power light will not come on
If none of these solutions work,
reset unit (page 5 in manual). If
unit still does not work, contact
Bruce Foods Corporation at
1-800-299-9082
Unit not plugged into wall
Check wall connection
Break-away cord is loose or not
connected
Disconnect and reconnect power cord
sections
Control Panel is not attached to
outer shell correctly
Remove and reinstall. Make sure panel is
aligned with arrows on outer shell bracket to
engage safety switch.
Household fuse is tripped
Make sure other appliances are not
operating on the same electrical circuit.
Check household fuses.
Power light is on, unit is not
heating
Start button has not been pushed
Unit will not begin heating until start button
is pressed
Temperature set point already
reached
Allow unit to cool below set point or enter
higher set point
Controller malfunctioning
Contact Bruce Foods at
1-800-299-9082
Unit takes excessive amount of
time to heat up (longer than 1
hour and 15 minutes)
Unit plugged into an extension
cord
Place unit so an extension cord is not
needed
Lid not in place
Place lid on unit to retain heat
Controller malfunctioning
Contact Bruce Foods at
1-800-299-9082
Appliance overheats, then shuts
off
Temperature sensor
malfunctioning, overheat sensor
shutting unit off
Contact Bruce Foods at
1-800-299-9082
LCD not displaying correctly
Moisture in controller
Allow unit to cool and dry out before
attempting to use again
Controller overheating
Contact Bruce Foods at
1-800-299-9082
Controller malfunctioning
Contact Bruce Foods at
1-800-299-9082
If symptom is not listed, please contact Bruce Foods Corporation at 1-800-299-9082
Troubleshooting Guide
Summary of Contents for Electric Fryer - Boiler - Steamer
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