Cal Amp 819-1XRT SERIES, User Manual

Page 1: ...8 81 19 9 1 1X XR RT T X XX XX X CDMA 1xRTT Serial Cellular Data Modem User Manual 001 0003 819 Revision 1 February 2008 ...

Page 2: ...REVISION HISTORY Released February 2008 ...

Page 3: ... 23 Packet Data Call Setup 24 SECTION 6 CARRIER SPECIFIC INFORMATION 26 SECTION 6 CARRIER SPECIFIC INFORMATION Verizon Wireless Subscribers 26 Sprint PCS Subscribers 27 Alltel Subscribers 28 Telus Canada Subscribers 29 SECTION 7 TROUBLESHOOTING 30 SECTION 7 TROUBLESHOOTING Helpful Hints 30 Diagnosing COM Port Problems Using HyperTerminal 30 Altering The Modem s Cellular Parameters 31 Entering Offl...

Page 4: ...IONS 46 SECTION 12 ABBREVIATIONS SECTION 13 SERVICE AND SUPPORT 47 SECTION 13 SERVICE AND SUPPORT Product Warranty RMA and Contact Information 47 RMA Request 47 Product Documentation 47 Technical Support 47 APPENDIX 1 WARRANTY STATEMENT 48 APPENDIX 1 WARRANTY STATEMENT ...

Page 5: ...n and not easily moved to another location Please keep the cellular antenna of the 819 1XRT at a safe distance from your head and body while the modem is in use see below Important Maintain a distance of at least 20 cm 8 inches between the transmitter s antenna and any person while in use This modem is designed for use in applications that observe the 20 cm separation distance Interference Issues ...

Page 6: ...other maintenance of the 819 1XRT while driving Road safety is crucial Observe National Regulations for cellular telephones and devices in vehicles Avoid potential interference with vehicle electronics by correctly installing the 819 1XRT CalAmp DataCom recommends installation by a professional ...

Page 7: ...neral Description The 819 1XRT Cellular Data Modem from CalAmp is the ideal solution for a wide range of cellular data network serial connectivity requirements The 819 1XRT version features CDMA 1xRTT speeds The 819 1XRT supports both circuit switched and packet switched services Features and Benefits 1xRTT Dynamic or Static IP Mobile IP DMU RS 232 connector Dual Band Digital CDMA 800 MHz and CDMA...

Page 8: ...ing Transmit activity DCD Amber LED indicating Data Carrier Detect from cellular network Rx Green LED indicating Receive activity RF SMA female primary antenna connection AGPS SMA female optional AGPS antenna connection Back panel connections Fig 2 2 819 1XRT Back Panel 819 1XRT back panel connections include Power connector 2 1mm x 5 5mm DC Barrel Jack Center Positive RS 232 port Standard DE 9 fe...

Page 9: ...Data Bits 8 Parity None Stop Bits 1 Flow Control None Accessories Options Accessory Option Description Order Number Antenna 4 Rubber Duck Antenna 3 Mag Mount Antenna L2 ANT0001 L2 ANT0003 Power Supply 110 VAC input DC Power Cable L2 PWR0001 L2 PWR0002 Interface Cable Serial Cable L2 CAB0002 AGPS Option Installed AGPS antenna connector 823 7500 501 Primary Antenna The primary and optional AGPS ante...

Page 10: ...cific to CDMA cellular provider Information card Setting up the 819 1XRT Modem using the CDMA 819S Driver You may download the necessary modem driver files from our website at http www calamp com If you are installing the modem using the drivers from the website refer to these steps 1 Click on Start Settings Control Panel Select Phone and Modem Options ...

Page 11: ...001 0003 819 Rev 1 Page 11 of 48 2 Select the Modem tab Select Add and complete the Wizard Check Don t Detect My Modem ...

Page 12: ...001 0003 819 Rev 1 Page 12 of 48 3 Select Have Disk Click Next 4 Browse to the file location where the CDMA 819S modem driver was downloaded ...

Page 13: ...9 Rev 1 Page 13 of 48 5 Select the KYOCERA WIRELESS CORP manufacturer and Kyocera High Speed CDMA Wireless Modem model Click Next 6 Assign the modem to the COM port connected to the modem Click Next 7 Click Finish ...

Page 14: ... or modify a location name 3 In Location Name enter a name to distinguish this connection as the 819 1XRT modem Type your area code in the Area Code box 4 Click Apply and OK The window should exit out to the Phone and Modem Options box 5 Click the tab at the top titled Modems Select the Kyocera High Speed Modem or the Standard 19200 bps Modem if you re using the native Windows driver and click Pro...

Page 15: ... 2 From the Network Connections screen select Create a new connection Follow the Wizard as it goes through the steps to create a dial up connection by selecting Next 3 For the connection type select Connect to the Internet Click Next ...

Page 16: ...001 0003 819 Rev 1 Page 16 of 48 4 Select Set up my connection manually Click Next 5 For the Internet connection select Connect using a dial up modem Click Next ...

Page 17: ...001 0003 819 Rev 1 Page 17 of 48 6 Check the box by the modem for the CDMA device Click Next 7 Type in a connection name Click Next ...

Page 18: ...sh in the Wizard The network connection should now be available on the Network Connections screen To verify the DUN connection is configured properly go to the Network Connections screen and double click on the Dial up connection for the 819 1XRT CDMA modem The Connect 819s CDMA connection screen will appear Selecting Dial would initiate the Dial Up Connection To check the settings select Properti...

Page 19: ...001 0003 819 Rev 1 Page 19 of 48 From the Properties window confirm the correct modem driver is checked under Connect using and select Configure ...

Page 20: ... Configuration window confirm the maximum speed bps is set to 115200 as shown in the Modem Configuration Screen Click OK to exit out of each screen Refer to Packet Data Call Setup in Section 5 for further information on call setup procedures ...

Page 21: ...h cable 2 Attach the antenna and power connector 3 Connect with a Hyper Terminal session set to 115 200 8 Bits No Parity 1 Stop Bit and Hardware Flow Control enabled Refer to Figure 4 1 Figure 4 1 819 1XRT HyperTerminal Port Settings 4 Confirm contact with the modem with the AT GSN command This prints the ESN of the modem i e GSN 45262036 If you get an Error or no communication verify the modem is...

Page 22: ...ivation instructions specific to your carrier as indicated in Section 6 Carrier Specific Information i e for Verizon OTASP can be initiated with an AT command of AT CDV 22899 Wait 2 minutes 9 After the unit has been activated confirm programming success by verifying the assigned number with the AT KWDIR command It should now display your assigned number 10 You can also confirm the assigned PRL num...

Page 23: ...at DTR is set to return to modem to command state on an ON to OFF transition of DTR with AT D2 A value of AT D0 ignores DTR a value of AT D1 enters online command state upon an ON to OFF transition of DTR 11 Save the new settings in Profile 1 with AT W1 and then set Profile 1 as the Default profile with AT Y1 Please note an ATZ will do perform a soft reset of the modem with profile 0 settings Powe...

Page 24: ...nd 6 together and also pins 7 and 8 on the DE 9 connectors of your three wire cable Packet Data Call Setup 1 Create a 19 200 Generic Modem or use the Network Connection created in Section 4 using the CDMA 819S Driver and configure it for 115 200 8 bits no parity 1 stop bit Attach the modem to an active COM port on the PC i e COM1 2 Configure the selected COM port to a maximum speed of 115 200 in t...

Page 25: ... active COM port i e COM1 in Network and Dial up Connections Configure it to 115 200 bps and set security to Typical 13 Start a DUN session by double clicking on the DUN icon 14 Set the username and password as defined for your carrier 15 Enter the phone number as 777 with no area code and click on Dial 16 The modem will dial out and attempt to connect 17 If the configured baud rate for the modem ...

Page 26: ...MR Note the PRL Number AT KWMODE 1 AT KWSPC 000000 AT KWDIR 10 Digit MDN phone number from Verizon without hyphens AT KWMSID 10 Digit MIN number from cellular carrier without hyphens This only needs to be entered if different than the MDN AT KWMODE 2 AT CDV 22899 After issuing the last command let the modem sit uninterrupted for four minutes After four minutes remove the power supply jack from the...

Page 27: ...ave been manually provisioned with the MDN and MSID The IOTA session will occur and populate the 3GPD parameters If it is the first IOTA session it is called a Network Initiated Initial Provisioning NIIP NOTE An IOTA session MUST occur while the device has a sufficient signal and is registered on the Sprint PCS Network A session will not be successful if the device is out of coverage or not proper...

Page 28: ...bers are the same It is very important to program these numbers correctly If numbers are reversed the modem will not work correctly The MIN is automatically loaded with the MDN number The MDN must be entered first AT KWMODE 1 AT KWSPC 000000 AT KWDIR 10 Digit MDN directory phone number from cellular carrier without hyphens AT KWMSID 10 Digit MIN number from cellular carrier without hyphens This on...

Page 29: ...us without hyphens AT KWMSID 10 digit MSID MIN number from cellular carrier without hyphens This only needs to be entered if different than the MDN AT KWMODE 2 AT CDV 22803 After issuing the last command let the modem sit uninterrupted for four minutes After four minutes remove the power supply jack from the modem Re insert it several seconds later Reconnect via terminal emulation and query the un...

Page 30: ...mmand Confirm the serial cable is firmly connected to an enabled COM port and the COM port is without hardware resource conflicts Verify set up of the added Kyocera High Speed Modem or Standard 19200 bps Modem to your system see Section 4 above Also check to see if you have an infrared IR port assigned to your modem s COM port Disable it if you are not using this function Often an IR port can inte...

Page 31: ...rn from the modem is 2 Z 99999 the modem is not registered It may take up to 15 seconds after power up to register on the network Once registered a typical response will be CSS 1 A 4152 where 1 is the band class 1 800 MHz 2 1900 MHz A F is the band Z indicates not registered on network 4152 is the SID i e the cell tower ID 99999 indicates not registered on network Attempt to relocate the modem and...

Page 32: ...internal number assigned by the carrier for network routing Enter the MSID given to you by your CDMA provider by typing AT KWMSID number provided by CDMA provider Entering The Mobile Country Code MCC It is only necessary to enter the Mobile Country Code MCC and Mobile Network Code MNC if the modem is not already programmed for operation in your area If required these codes are available from your ...

Page 33: ...rofile and cannot be changed Only Profile 1 and 2 can be changed Table 8 1 User Profile Commands Vn Displays configuration of profile n where n 0 1 2 Issuing V by itself without a profile designator will display the current configuration settings Wn Saves the current AT configuration settings to the user profile designated by n where n 1 2 Yn Sets profile n where n 0 1 2 as the default profile on ...

Page 34: ...vice is available 1 CDMA digital service is available 2 TDMA digital service is available 3 Analog service is available To check the signal strength AT CSQ returns Signal Quality Frame Error Rate Signal Quality SQM 0 31 Signal Quality Measurement 99 SQM is not known or is not detectable Frame Error Rate FER 0 0 01 1 0 01 to less than 0 1 2 0 1 to less than 0 5 3 0 5 to less than 1 0 4 1 0 to less ...

Page 35: ...state or in online state ATE0 Display result codes as numbers ATV0 Display result codes as words ATV1 Dump configuration parameters AT V Return to Online State from Command State ATO Reset to default configuration ATZ AT commands Digit Word Cross Reference Digit Word 0 OK 1 CONNECT 2 RING 3 NO CARRIER 4 ERROR 6 NO DIAL TONE 7 BUSY 8 NO ANSWER ...

Page 36: ...ntion code is the character pair AT or at By default the end of line character is the ASCII CR character decimal 13 unless it is changed by the S3 command The ASCII CR character is equivalent to one keystroke of the ENTER key Refer to S Registers Section 10 for more information on this command Spaces are ignored unless within quotes and may be inserted between arguments within the AT command line ...

Page 37: ... number Q0 Return result codes Q1 Do not return result codes V0 Display result codes as numbers V1 Display result codes as words X0 Enable additional result code CONNECT Disable dial tone and busy detection X1 Enable additional result code CONNECT rate Disable dial tone and busy detection Z Reset modem NV memory and reboot C0 Carrier Detect CD always ON C1 CD on off in accordance with the network ...

Page 38: ...tect 255 S11 50 to 255 DTMF tone duration and spacing in milliseconds Default is 95 Basic Action Commands Table 10 4 describes the Basic Action Commands Table 10 4 Basic Action Commands Command Description A Go off hook Answer any incoming call D dial string Dial The dial string may contain the following characters Digits 0 to 9 A B C and D The dial string may contain the following dial modifiers ...

Page 39: ...e DTE The valid numeric variables for the IFC command are as follows 0 No Flow Control 1 Xon Xoff 2 Hardware By default the modem is set up as AT IFC 2 2 to allow hardware flow control in both directions IPR Fixed Rm Rate This numeric extended format parameter specifies the data rate at which the MT2 will accept commands in addition to 1200 bps or 9600 bps as required in EIA TIA 602 It may be used...

Page 40: ... is not registered SID 0 16383 The mobile station is registered with the system indicated 99999 The mobile station is not registered CSQ Query Received Signal Quality Returns the Signal Quality and Frame Error Rate as follows Signal Quality Measure SQM 0 31 Signal Quality Measurement See note 1 below 99 SQM is not known or is not detectable All other values are reserved Frame Error Rate FER 0 0 01...

Page 41: ...configured a CTA value in the cellular network then the mobile s value may be overridden by the network value CRM Set Rm Interface Protocol 0 Asynchronous Data or Fax 1 Packet data service relay layer Rm interface 2 Packet data service network layer Rm interface PPP 3 Packet data service network layer Rm interface SLIP 4 STU III service 5 127 Reserved for future use 128 255 Reserved for manufactur...

Page 42: ...on service termination ILPP TE2 MT2 local rate reporting This extended format numeric parameter controls whether the extended format ILPP rate information text is transmitted from the MT2 to the TE2 MA Modulation Automode Control This extended format compound parameter is a list of modulations that the base station may use to connect with the remote DCE in automode operation for answering or origi...

Page 43: ...he format of these commands is shown in Table 10 7 Table 10 7 Cellular AT Command Extensions in Support of Voice Services Command Description CHV value Hang Up Voice 0 Hang up voice call 1 255 Reserved CDV dial string Dial Command For Voice Calls The format of dial string is identical to that for the ATD command This command does not cause the MT2 to change to the online state ...

Page 44: ...9 0 28VDC 3 3 W 275 ma 12 VDC Active peak Maximum TX Power CDMA 23 5 dBm min 22 5 dBm min 1900MHz Rx Sensitivity CDMA 104 dBm Frequencies Cellular TX 824 849 MHz Rx 869 894 MHz PCS TX 1850 1910 MHz Rx 1930 1990 MHz Temperature Operating 30 C to 60 C 22 to 140 F 100 Duty Cycle Storage 55 C to 85 C 67 to 185 F Transport Protocols Serial Command Protocol AT command set Certifications CDG 2 tested and...

Page 45: ...XRT and the use of mounting flanges to secure the modem to any surface surfaces can be drilled to secure the modem All drawings are actual size The drawings may be used as layout reference but CalAmp advises a physical comparison be made to the modem before proceeding with the mounting process All dimensions in inches ...

Page 46: ...end DCD Data Carrier Detect ESN Electronic Serial Number EVDO Evolution Data Optimized GPRS General Packet Radio Service GPS Global Positioning System IOTA Internet Over the Air LED Light Emitting Diode OTA Over the Air OTASP Over the Air Service Provisioning PPP Point to Point Protocol PRL Preferred Roaming List RSSI Receive Signal Strength Indication Rx Receive Tx Transmit ...

Page 47: ...DDRESSES ON HAND WHEN CALLING When returning a product mark the RMA clearly on the outside of the package Include a complete description of the problem and the name and telephone number of a contact person RETURN REQUESTS WILL NOT BE PROCESSED WITHOUT THIS INFORMATION For units in warranty customers are responsible for shipping charges to CalAmp Wireless DataCom For units returned out of warranty ...

Page 48: ...set forth in this paragraph fulfills any and all warranty obligations on the part of DRL This warranty is void and DRL shall not be obligated to replace or repair any Products if i the Product has been used in other than its normal and customary manner ii the Product has been subject to misuse accident neglect or damage or has been used other than with DRL approved accessories and equipment iii un...