Owner’s Manual
Page 49
Spa Shell / Structural Warranty
Signature Spas: C.A.I. warranties against the loose
of water through the spa shell due to defects in
materials and workmanship for a period of 10 years
from the original date of purchase.
Equipment Warranty
Signature Series Spas: C.A.I. warranties the
spas electrical and electronic component-
specific, the control system, pumps and air
blowers against malfunction due to defects in
materials and workmanship for a period of
five years from the original date of purchase.
5 Year Interior Surface Warranty
Signature Series Spas: C.A.I. warranties the stan-
dard acrylic/standard quarite interior surfaces
from cracks, blisters, peeling, discoloration and
lamination for a period of 5 years from the original
date of purchase.
Plumbing Warranty:
C.A.I. warranties the sure-flo jet inserts and
all factory installed plumbing and ‘Eliminator’
wet end from loss of water due to defects
and workmanship for a period of 5 years
from the original date of purchase.
Cal Select Spa Cabinet:
C.A.I. warranties the spa cabinet to be free from defects in mate-
rial and workmanship for a period of 90 days from the original
date of purchase. Seasonal check and surface cracks are not
considered defects in material and workmanship, as they are
normal characteristics of all wood. Surface stain is specifically
excluded from this warranty.
LIMITED
This limited warranty is effective for Signature Series spas manufactured after January 1, 2004
www.calspas.com
1462 E. Ninth St.
Pomona, CA 91766
(909)623-8781
Legal Remedies
This limited warranty gives you specific
legal rights and you may have other
rights, which may vary from state-to-
state.
Customer Service
For customer service, contact the author-
ized selling dealer immediately. If you
need additional information or assis-
tance, please contact the C.A.I.
Customer Relations Department at 1462
E. Ninth St., Pomona CA 91766 OR
CALL (800) 225-7727
Extent of Warranty
This limited warranty is only valid on portable
models delivered in the continental United
States and extends through the selling dealer to
the original purchaser at the original site of
installation. This guarantee becomes valid at
time of purchase and ends either by specified
time-frame listed above, owner-transfer, or relo-
cation.
Warranty Exclusions &
Limitations
This guarantee is void if the spa has been
subject to negligence, alteration, misuse,
abuse, repairs by non-C.A.I. authorized per-
sonnel, incorrect electrical installation, acts of
God, and any other cases beyond the control
of C.A.I. Please refer to the Owner’s Manual
for examples of exclusions and of common
acts invalidating this guarantee.
Disclaimers
This limited warranty provided herein is made
with the express understanding that the spa is
not an essential device of medical device as
defined under State and Federal Law. C.A.I.
shall not be liable for loss of use of the spa or
other incidental or consequential costs,
expense or damages, which may include but
are not limited to removal of permanent deck or
other custom fixtures or the necessity for crane
removal. Any implied guarantee shall have
duration equal of the applicable guarantee stat-
ed above. Under no circumstances shall C.A.I.
or any of its representatives be held liable for
injury to any person or damage to any property,
however arising.
Warranty Performance
In the event of a malfunction or defect covered
under the terms of this guarantee, the factory
authorized selling dealer is responsible for per-
forming all necessary repairs. To obtain service,
contact the selling dealer. In the event the con-
sumer is unable to obtain satisfactory customer
service from the selling dealer, written notification
must be given to the C.A.I. Customer Relations
Department within 10 days of the reported failure.
There will be no charge for parts or labor on a cov-
ered item. However, the service agent may assess
a reasonable travel or mileage charge per service
call. If C.A.I. determines that repair of a covered
item is not feasible, C.A.I. reserves the right to
replace the defective merchandise with merchan-
dise equal in value to the original purchase price.
In the event Of any guarantee replacement, all
removal, replacement, installation and shipping
costs are the responsibility of the spa owner.
Lifetime Warranty:
C.A. I. warranties the XL heater, and Cal Zone Quest 2000 Ozonator
against malfunction due to defects in materials and workmanship for the
lifetime of the spa. This warranty excludes replaceable Ozone
Cartridge, which has a 1-Year Warranty from the original purchase date
of spa. Therefore, the aforementioned product(s) has no bearing on this
warranty. And, is hereby, excluded from this extended warranty program.
WARRANTY
Summary of Contents for 1100 Electronic Series
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