Cal Spas PATIO, Owner'S Manual

2020 Portable Spas - LAF

LTR20201163, Rev. E

Appendix

www.calspas.com

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In the event that the spa is removed to a repair facility for repair and reinstalled, the cost of removal and reinstallation will 

be your responsibility as the spa owner. If the Manufacturer determines that repair of the covered defect is not feasible, it 

reserves the right to provide a replacement spa of equal value to the original purchase price. In such an event, reasonable 

costs for removal of the original spa, shipping costs from the factory for the replacement spa and delivery and installation 

of the replacement will be your responsibility as the spa owner.  The replacement spa will carry the balance of the original 

spa’s warranty. Spa covers are not included.

This warranty ends either by specified time frame, owner-transfer, relocation, or installation of any component other than 

by manufacturer.

Warranty Limitations

This Limited Warranty is void if Cal Spas or its designated representative determines that the spa has been subjected to 

alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted by 

anyone other than a designated representative; the failure is caused by accident, acts of God or other causes beyond the 

control of the Manufacturer; neglect, misuse and abuse include any installation, operation or maintenance of the spa other 

than in accordance with the instructions contained in the owner’s manual provided with the spa, including but not limited 

to the failure to maintain proper water chemistry and chemical balance and the use of abrasive or improper cleaners or 

non-genuine parts and accessories. This Limited Warranty does not provide coverage for any item attached to or installed 

on the spa after the date of manufacture or for gaining access to any component for repair or replacement.  Spa units in 

commercial use are excluded from any coverage whatsoever. The spa owner accepts liability for repair work performed by 

anyone other than the Manufacturer or a designated Cal Spa representative. This Limited Warranty is void if damage occurs 

to the spa shell because of excessive heat buildup due to failure to cover a spa that is empty of water while exposed to 

direct sunlight. 

Proration of Warranty

Units determined by the Company to be non-repairable will be replaced on a prorated basis with the same or a comparable 

unit. The user will be charged one percent of the current retail cost for each full month of ownership from the date of 

purchase through the date failure is determined to be non-repairable. This charge will be waived during the first twelve 

months of ownership.

Limitations

The Manufacturer disclaims all warranties, expressed or implied, in fact or in law, to the extent allowed by your State’s 

Law, including the warranty of merchantability and fitness for use, except as stated specifically herein. All warranty service 

must be performed by the Manufacturer or its designated representative using authorized Cal Spa parts. No agent, dealer, 

distributor, service company or other party is authorized to change, modify or extend the terms of this limited warranty in 

any manner whatsoever. The Manufacturer will not be responsible for any statements or representations made in any form 

that go beyond, are broader than, or are inconsistent with any authorized literature or specifications furnished by Cal Spas.

Disclaimers

The Manufacturer and its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental or 

consequential, arising out of any defect covered by this limited warranty, including without limitation, loss of use of the spa 

and cost for removal of defective product even if the Manufacturer was advised of the possibility of damage. The liability 

of the Manufacturer under this limited warranty, if any, shall not exceed the original amount paid for the defective product. 

Coverage under this limited warranty shall commence as of the original date of delivery and the duration of such coverage 

shall not extend for any reason whatsoever beyond the stated time periods. These disclaimers shall be equally applicable to 

any service provided by the Manufacturer and its designated representatives.

Legal Rights

This Limited Warranty gives you specific legal rights. You may also have other rights that vary from state to state. Some 

states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.