CalAmp 882?EVDO?XXX, User Manual

Page 1: ...882 EVDO XXX CDMA Cellular Data Modem IP Router User Manual 001 0003 822 Revision 4 September 2011 ...

Page 2: ...device could interfere with may be in use Do not operate in fuel depots chemical plants or blasting areas unless use has been approved and authorized Use care if operating in the vicinity of protected personal medical devices i e hearing aids and pacemakers Operation in the presence of other electronic equipment may cause interference if equipment is incorrectly protected Follow recommendations fo...

Page 3: ...ts September 2009 Rev 3 updates include Black case with new power supply connector Internal External Serial ports new screen format configuration file save upload and other functionality revisions September 2011 Rev 4 Updated to include UL Certification Instructions and Ratings Updated product images throughout ...

Page 4: ... Homepage 16 S SE EC CT TI IO ON N 4 4 V VE ER RI IZ ZO ON N W WI IR RE EL LE ES SS S P PR RO OV VI IS SI IO ON NI IN NG G I IN NF FO OR RM MA AT TI IO ON N O OT TA AS SP P 18 Verizon Wireless Subscribers 18 Manual Entry Activation 19 S SE EC CT TI IO ON N 5 5 S SP PR RI IN NT T P PR RO OV VI IS SI IO ON NI IN NG G I IN NF FO OR RM MA AT TI IO ON N O OM MA A D DM M 20 Manual Entry Activation 22 Ad...

Page 5: ... Telnet SSH and SNMP Ports SSH and SNMP for future release 30 S SE EC CT TI IO ON N 9 9 D DM MZ Z P PO OR RT T F FO OR RW WA AR RD DI IN NG G S SE ET TT TI IN NG GS S 31 DMZ Support 33 Port Forwarding Support 33 Port Forwarding Configuration 33 Map Name 33 Protocol 33 Friendly IP Address 33 Inbound Port 34 Destination IP Address 34 Destination Port 34 S SE EC CT TI IO ON N 1 10 0 D DY YN NA AM MI ...

Page 6: ...figuration 40 PPTP Server 40 Server Local IP 40 Client IP Range 40 Protocols Allowed 40 Encryption 40 PPTP Server User Configuration 40 Full Name 40 Username 40 Password 40 S SE EC CT TI IO ON N 1 14 4 E EX XT TE ER RN NA AL L S SE ER RI IA AL L P PO OR RT T 41 External Serial Port Configuration 42 Baud Rate 43 Inter Character Timeout 42 DTR 42 Flow Control 42 DSR 43 CD 43 RI 43 PAD Settings 44 In...

Page 7: ...0 Tx Packets 50 Tx Errors 50 Tx Packets Dropped 50 S SE EC CT TI IO ON N 1 17 7 L LO OC CA AT TI IO ON N 51 Location Data 51 ESN 51 Latitude 51 Longitude 51 GPS Reporting Settings 53 GPS Type 53 GPS IP Address 53 GPS Port 53 Destination IP Address 53 Destination Port 53 Report Interval 53 S SE EC CT TI IO ON N 1 18 8 F FI IR RM MW WA AR RE E U UP PD DA AT TE E 54 Current Firmware Information 54 Ve...

Page 8: ...fications 58 Mechanical Specifications 59 S SE EC CT TI IO ON N 2 21 1 A AB BB BR RE EV VI IA AT TI IO ON NS S 60 S SE EC CT TI IO ON N 2 22 2 S SE ER RV VI IC CE E A AN ND D S SU UP PP PO OR RT T 60 Product Warranty RMA and Contact Information 60 RMA Request 60 Product Documentation 60 Technical Support 60 A AP PP PE EN ND DI IX X 1 1 W WA AR RR RA AN NT TY Y S ST TA AT TE EM ME EN NT T 61 ...

Page 9: ... easily moved to another location Please keep the cellular antenna of the 882 EVDO modem at a safe distance from your head and body while the modem is in use see below Important Maintain a distance of at least 20 cm 8 inches between the transmitter s antenna and any person while in use This modem is designed for use in applications that observe the 20 cm separation distance Interference Issues Avo...

Page 10: ...enance of the 882 EVDO modem while driving Road safety is crucial Observe National Regulations for cellular telephones and devices in vehicles Avoid potential interference with vehicle electronics by correctly installing the 882 EVDO modem CalAmp recommends installation by a professional ...

Page 11: ...Rev 0 and 1xRTT dependant on carrier service availability This occurs automatically to the level of service available The 882 EVDO modem supports packet switched services Features and Benefits Dynamic or Static IP Mobile IP DMU Carrier Dependent EVDO Rev A data rates up to 3 1 Mbps downlink and 1 8 Mbps uplink Inbound and Outbound Ethernet Routing Embedded Linux on ARM 9 processor Internet access ...

Page 12: ...rvice TX RX Transmit Receive Indication of data transmission or reception activity DCD Data Carrier Detect Indicates modem s connection on the cellular network RSSI Receive Signal Strength Indicator Solid strong Blinking medium Off poor or none Serial RS 232 Serial to IP conversion use RF SMA Antenna Main RF antenna input AUX SMA Diversity or GPS Antenna Connector for Diversity or Cellular GPS com...

Page 13: ...face for power plug 9 28VDC Interface for Input and Output control lines ODP use only RS 232 Serial Port Integration Parameters Table 2 1 provides the serial cable design information to integrate the 882 EVDO into your system Table 2 1 Standard RS 232 DE 9 Pin out Pin Name Direction Description 1 CD Carrier Detect 2 RX Receive Data 3 TX Transmit Data 4 DTR Data Terminal Ready 5 GND System Ground 6...

Page 14: ...se the antenna specific to your band requirements Mounting options and cable lengths are user s choice and application specific The AUX antenna connector is installed standard on the 882 EVDO modem and can be used for Diversity or True GPS The diversity port on the device supports three bands Cellular 850MHZ PCS 1900MHZ and GPS 1575MHZ Connect a dual band cellular antenna to this port to implement...

Page 15: ...nd see configurations Make sure auto connect is disabled See Section 6 Dial Settings The default settings are programmed for most operations Package Contents 882 EVDO cellular data modem specific to CDMA cellular provider 150 7500 002 power cable Information Card Local PC Ethernet Configuration The 882 EVDO modem is configured via the Internet which automatically allows your computer to obtain the...

Page 16: ...2 168 1 50 DNS will also be this Connect an antenna to the RF connector on the front panel of the 882 EVDO modem Connect the Ethernet cable into the 882 EVDO modem s Ethernet Port and plug the other end into the network port of your PC Connect the Power Adapter to the 882 EVDO modem and plug into a proper AC power socket The Power LED on the panel should activate The Service LED SVC TYPE and RSSI ...

Page 17: ...ill show DOWN because the new device is not provisioned Also the MDN MTN or MSID IMSI MIN lines may show an invalid phone number indicating the unit has not been provisioned The modem must first be provisioned with the specific carrier before connecting with the cellular network ...

Page 18: ...carrier for the ESN of the unit needing activation Verizon features Over The Air Service Provisioning OTASP which allows the cellular provider to provision the modem Verizon Wireless Subscribers Provisioning must occur in a non roaming area of the Verizon network with a medium to strong signal strength Select Provisioning from the side menu bar Confirm the OTASP command reads 22899 Click the OTASP...

Page 19: ...ve a medium to strong signal strength because manual entry activation will be required Select Provisioning from the side menu bar Input the MDN MTN and MSID IMSI MIN given by your provider Put 6 0 s 000000 for the unlock code Click the Write MDN MSID button Figure 4 2 Provisioning Page Manual Entry ...

Page 20: ... and MSID IMSI MIN are in the default mode Then after 3 4 minutes check again that the MDN MTN and MSID IMSI MIN are populated with the numbers provided by the carrier Once this is complete you can move on to the next section If auto provisioning doesn t occur push the OMA DM button to provision If both of these are unsuccessful follow the steps below to deactivate auto provisioning and enter the ...

Page 21: ...Page 21 of 62 Figure 5 1 Sprint Provisioning Page ...

Page 22: ... to strong signal strength because manual entry activation will be required Select Provisioning from the side menu bar Input the MDN MTN and MSID IMSI MIN given by your provider Put in the unlock code given by your provider Click the Write MDN MSID button Figure 5 2 Sprint Provisioning Manual Entry Activation ...

Page 23: ...k It also allows the user to choose which profile is active A provider may support alternate networks whose use is limited to specific customers Login information must be gathered from the provider Be aware that incorrect parameter settings could result in no access to the standard network and no access to the alternate network Figure 5 3 Advanced Settings ...

Page 24: ...t Secret This parameter should be set to the Home Agent Secret password supplied by the provider AAA Secret This parameter should be set to the AAA Shared Secret password supplied by the provider Reverse Tunneling Reverse Tunneling may be enabled or disabled as specified by the provider Profile Selection Pressing the program button will prompt you to confirm you wish to program the current display...

Page 25: ... for troubleshooting purposes Frequency Cellular frequency band the modem is using 800MHz and 1900MHz are mainly in the US and outlying areas Roaming Options are either Roaming or Not Roaming and may defer from the PRL in the case of CDMA Signal Strength dBm Measured in dBm this is the Received Signal Strength Indicator RSSI For provisioning the signal strength should be greater than 95 dBm Manual...

Page 26: ...uto Connect When set to Enable will allow the modem to automatically dial the connection when the modem is powered and will also auto reconnect if power is cycled When set to Disable the modem will not dial the connection to the cellular provider Dial Number The phone number used to initiate a data connection to the cellular provider via PPP The default dial number is ATD 777 User Sets the usernam...

Page 27: ... the phone number provided on the account Figure 6 2 882 EVDO Successful Connection Parameters The 882 EVDO modem is ready to browse the web More detailed configuration information and activation of other features of the 882 EVDO modem are given in the following sections ...

Page 28: ...port MAC Filtering Select Enable to allow MAC filtering Up to five unique MAC addresses can be allowed to access the network Selecting Disable will stop the MAC filtering functionality Allowed MAC Address Input MAC address to be allowed access to the network Up to five addresses may be input Comment Input name or short description of the device using the allowed MAC address This field is limited t...

Page 29: ...ON N Selecting LAN Settings from the left menu bar brings up the LAN Settings configuration page From this page the modem s IP address DNS settings DHCP settings and Remote Administration parameters are configured Refer to Figure 8 1 below Figure 8 1 LAN Settings Page LAN Configuration ...

Page 30: ...DNS Server 1 IP Address The Ethernet IP address of the preferred DNS server The default address is 192 168 1 50 the same as the LAN Ethernet IP Address of the modem If the LAN Ethernet ID Address changes the DNS Server 1 address will automatically change to the same DNS Server 2 IP Address Ethernet address of the alternate DNS server The default is set to 0 0 0 0 DHCP Configuration DHCP Dynamic Ho...

Page 31: ...llowed to access the modem A wildcard IP address of 0 0 0 0 allows all remote IP address to access the modem A source IP entry range may be created by inserting the number of bits for a network mask in the fifth after the box This allows traffic from the IP addresses on the designated sub network and port number to be forwarded A list of up to 32 entries can be created at a time If only one entry ...

Page 32: ...mitting and receiving network traffic through a router that involves re writing the source and or destination IP addresses and usually the TCP UDP port numbers of IP packets as they pass through The various routing configurations will be displayed in the IP mapping table at the bottom of the screen DMZ is a host on the internal network that has all ports exposed except those ports forwarded otherw...

Page 33: ... desired leave the box after the blank Large ranges will take several seconds to fully process Destination IP Address The IP address of the tethered device for which all unreserved ports will be forwarded to Port Forwarding Support Port Forwarding Enable When set to Enable will allow the modem to use the Port Forwarding routes described in the IP mapping table When set to Disable will shut down th...

Page 34: ...destination port to 80 then click the ADD button This will set the first entry in the table as Item 1 To route port 8081 as well enter a mapping name of 2 set the protocol to all set the input IP address to 0 0 0 0 and the incoming port to 8081 then set the destination IP address and port to the same values as before and click the ADD button A second entry will be created as item 2 shown in Figure...

Page 35: ...mic DNS services DDNS free or for a charge For example a free service provided by NO IP allows users to setup between one and five host names on a domain name provided by NO IP No IP is the default DNS service NOTE Dynamic DNS is compatible with the NO IP service it is the customer s responsibility to verify other Dynamic DNS services are NOIP compatible Figure 10 1 Dynamic DNS configuration page ...

Page 36: ... to the unit remotely instead of the WAN IP address Update Interval Sets the interval in minutes 0 to 65 535 the modem will update the Dynamic DNS server of its carrier assigned IP address It is recommended to set this interval as long as necessary Note Each update is considered a data call by the cellular provider and could deplete low usage data plan minutes This may not be necessary because eve...

Page 37: ...screen and appear at the bottom Static Routing refers to a manual method used to set up routing between networks Figure 11 1 Router Settings page Static Routes Route Name Sets the alphanumeric identifier of the static route in the Static Route Table Destination IP Address Routes matching this destination IP address will be routed to the static route defined in the Local IP address field IP Subnet ...

Page 38: ...the higher the route priority The ADD button must be pressed to add the configured route to the Static Route Table As an example if a router connected on the Ethernet side of the modem has a gateway IP address of 192 168 1 2 and is interfaced to network 192 168 2 0 the following would be entered in the Static Route Table to allow a device to get on the 192 168 2 0 network Set the Route Number to 1...

Page 39: ...ms to monitor network attached devices for conditions that warrant administrative attention SNMP version v1 is supported Figure 12 1 SNMP Settings page SNMP Configuration SNMP Selecting Enable will allow the SNMP functionality Selecting Disable will shut off SNMP functionality Read only Community Name The community string used for accessing the read only Management Information Bases MIBs Read writ...

Page 40: ...T T TU UN NN NE EL LI IN NG G P PR RO OT TO OC CO OL L S SE ET TT TI IN NG GS S Selecting VPN from the left menu bar will display the Point to Point Tunneling Protocol PPTP configuration page PPTP is a method to implement a virtual private network VPN Figure 13 1 PPTP Settings page ...

Page 41: ...lecting Disable stops it Server Local IP The IP address that our modem gives the remote client Client IP Range The pool of IP addresses assigned to remote clients Protocols Allowed Selecting a protocol will instruct the VPN server to accept clients who use that authentication protocol The server will reject clients using any of the un selected protocols Encryption Selecting Use MPPE will enable Mi...

Page 42: ...serial port and PAD settings page The External Serial screen is used to configure the RS 232 Serial Port parameters and Packet Assembler and Dis assembler PAD functionality This acts as a serial to IP and IP to serial converter without the need to purchase a separate serial to IP converter Refer to Figure 14 1 below Figure 14 1 Serial Settings page External Serial Port Configuration ...

Page 43: ...sition of DTR AT D5 The modem auto dials the default remote station upon an on to off transition of DTR and enters the Online Data State The modem ends the call and enters the command state upon an off to on transition of DTR AT D6 Upon an on to off transition of DTR the modem performs an orderly clear down of any session and turns OFF the RF module Upon an off to on transition of DTR the modem tu...

Page 44: ...m controls the state of Carrier Detect and the amber CD LED on the front panel Always On CD is always on Connect On CD is on when connected to a remote host Always Off CD is always off The default value is Connect On RI The RI parameter determines how the modem controls the state of the Ring Indicator circuit Always On RI is always on Connect On RI tracks incoming ring pulse Always Off RI is alway...

Page 45: ...you can choose either to support either type of data packets TCP Client Keep Alive When in client mode and enabled TCP Keep Alive packets will be sent from the client to the server periodically in order to detect a broken connection The modem will automatically try to re establish the connection if necessary Changing this setting will affect the use of TCP Keep Alive on the next client session It ...

Page 46: ...erminated by the Hard Timeout Server Hard Timeout Time after which the current connection with Client will be terminated without warning This is a fixed time from the initial connection no matter how much or how often the Client sends data to the server This parameter is ignored if the session closes on New Client If PAD protocol is tcp the timeout is specified in minutes If udp the timeout is spe...

Page 47: ...en is used to configure the internal RS232 Serial Port parameters and Packet Assembler and Dis assembler PAD functionality The PAD feature forwards requests that come in on a specific port to the internal serial port Refer to Figure 15 1 below Figure 15 1 Internal Serial page Serial Port Configuration Baud Rate Sets the baud rate of the serial port Settings may range from 300 to 115 200 bits per s...

Page 48: ...remote device PAD Mode Select buttons to set the PAD mode of the LandCell as a Server or Client Pad Protocol Sets the data protocol of the PAD to tcp or udp data TCP Client Keep Alive PAD Log If enabled a log of the data passed through the modem is saved at tmp intpadlog The log will stop saving data when full and data is lost at modem reset This is only used for debugging purposes and isn t norma...

Page 49: ...on from the left menu bar then the System Monitor tab brings up the system monitor page The System Monitor page allows the user to set up additional self monitoring for the modem to determine when service provider connections may have been terminated Refer to Figure 16 1 below Figure 16 1 System Monitor page ...

Page 50: ...number of consecutive ping failures is equal to or greater than this entry and the secondary address is being used Otherwise the modem will switch from the first address to the secondary address for the ping test PPP Data Usage Estimates This section tracks the data received from and transmitted to the cellular network This is a tool that may be used to estimate network usage These totals are trac...

Page 51: ... The total number of TCP and UDP packets transmitted by the modem to the cell network Tx Errors The number of corrupted TCP and UDP packets received by the modem that were meant to be transmitted on the cell network Tx Packets Dropped The number of TCP and UDP packets received by the modem for transmit to the cell network that was not accepted This may occur due to memory or throughput problems ...

Page 52: ...ion of the GPS fix type a remote destination to send data and an interval defining how often to send that data Figure 17 1 GPS Location page Location Data ESN The Electronic Serial Number see Provisioning page for more details Latitude The last reported latitude of the LandCell in degrees minutes seconds Longitude The last reported longitude of the LandCell in degrees minutes seconds ...

Page 53: ...s location GPS IP Address Sets the IP address used in Assisted GPS GPS Port Sets the port number used in Assisted GPS Destination IP Address Sets the IP address to which UDP packets are sent with the GPS information Destination Port Sets the port to which the GPS information is sent Report Interval Sets how often GPS information is reported Setting to 0 disables sending of GPS information to Desti...

Page 54: ...file from the CalAmp web site and manually update the unit by uploading the new firmware Refer 18 1 below Please check for the latest versions and release notes on www calamp com The update file names are upgradeevdo tar gz for the 882 EVDO modem Figure 18 1 Firmware Update screen Current Firmware Information Version Displays the modem firmware version currently loaded in the unit Kernel Date Disp...

Page 55: ...c folder The file to be uploaded must be named config xml If multiple files need to be maintained it is recommended that separate directories be used The update can be done remotely if Remote Administration is enabled Select the Upload button to upload the new configuration file to the LandCell unit Save Returns a link to the configuration file on the unit Right click the link and select Save Targ...

Page 56: ...des a way to capture the current status log of the modem Such a log may be useful to CalAmp Technical Services personnel to help resolve operational problems Refer to Figure 19 1 below Figure 19 1 Logging page Current Firmware Information Version Displays the modem firmware version loaded in the unit Kernel Date Displays the date of the operating system kernel the unit is running ...

Page 57: ...address must be entered under TFTP Server IP and the computer at that IP address must be running a TFTP Server program Many free TFTP Servers are available for download over the internet Note that TFTP is different than FTP TFTP Server IP When selecting TFTP to Server and pressing Go a valid and reachable IP address must be entered here in order to complete the transfer of the saved log file using...

Page 58: ...tput Pin Open collector with 0 ohm resistor as fuse Maximum TX Power CDMA 23 5 dBm min 22 5 dBm min 1900MHz Rx Sensitivity CDMA 104 dBm Frequencies Cellular TX 824 849 MHz Rx 869 894 MHz PCS TX 1850 1910 MHz Rx 1930 1990 MHz Temperature Operating 30 C to 75 C 22 to 167 F 100 Duty Cycle Storage 40 C to 85 C 40 to 185 F Note RF performance of the cell module may be limited above 60 C Emissions FCC P...

Page 59: ...VDO CDMA Data Modem Router 9 28 VDC 15W 12VDC Class 2 50 C T4A Mechanical Specifications The following section describes in detail the exterior dimensions of the 882 EVDO modem and how to utilize the mounting flanges to secure the modem to any surface which can be drilled for such a purpose The drawings may be used as layout reference but it is advised that a physical comparison be made to the mod...

Page 60: ...Electronic Serial Number EVDO Evolution Data Optimized GPRS General Packet Radio Service GPS Global Positioning System IOTA Internet Over the Air LED Light Emitting Diode OMA DM Open Mobile Alliance Device Management OTA Over the Air OTASP Over the Air Service Provisioning PPP Point to Point Protocol PRL Preferred Roaming List RSSI Receive Signal Strength Indication Rx Receive Tx Transmit ...

Page 61: ...EN CALLING When returning a product mark the RMA clearly on the outside of the package Include a complete description of the problem and the name and telephone number of a contact person RETURN REQUESTS WILL NOT BE PROCESSED WITHOUT THIS INFORMATION For units in warranty customers are responsible for shipping charges to CalAmp For units returned out of warranty customers are responsible for all sh...

Page 62: ...his paragraph fulfills any and all warranty obligations on the part of DRL This warranty is void and DRL shall not be obligated to replace or repair any Products if i the Product has been used in other than its normal and customary manner ii the Product has been subject to misuse accident neglect or damage or has been used other than with DRL approved accessories and equipment iii unauthorized alt...