CalderaSpas CalderaSpas Utopia Series, Owner'S Manual

Page 1: ...2 0 2 2 O W N E R S M A N U A L Utopia Series ...

Page 2: ...UMBER ___________________________ COVER SERIAL NUMBER _______________________________ In most cities and counties permits will be required for the installation of electrical circuits or the construction of exterior surfaces decks and gazebos In addition some communities have adopted residential barrier codes which may require fencing and or self closing gates on the property to prevent unsupervise...

Page 3: ...L 16 AUDIO OPTIONAL 16 LIGHTS CONTROL SCREEN 17 AUXILIARY PANEL 18 CANTABRIA ULTRAMASSEUSE CONTROL PANEL 18 JET MENU CANTABRIA JET SYSTEM MENU 20 GENEVA JET SYSTEM MENU 21 NIAGARA JET SYSTEM MENU 22 TAHITIAN 23 FLORENCE 24 RAVELLO 25 SPA CARE AND MAINTENANCE FILTER MAINTENANCE 26 FILTER CARTRIDGE REMOVALAND CLEANING INSTRUCTIONS 26 DIVERTER VALVE MAINTENANCE 26 VERSASSAGE JET MAINTENANCE 26 DRAINI...

Page 4: ...other risk of injury Refer all servicing to qualified service personnel Do not attach an external antennae to a spa audio system unless installed by a licensed electrician in accordance withArticle 810 of the National Electric Code ANSI NFPA70 WARNING To reduce the risk of electrical shock replace a damaged cord immediately Failure to do so may result in death or serious personal injury due to ele...

Page 5: ...ood pressure and circulation Persons taking medications which induce drowsiness such as tranquilizers antihistamines or anticoagulants should not use the spa HEALTH PROBLEMS AFFECTED BY SPA USE Pregnant women should consult a physician before using spa Persons suffering from obesity or with a medical history of heart disease low or high blood pressure circulatory system problems or diabetes should...

Page 6: ...eps outlined in the Troubleshooting section If you are not able to resolve the problem contact your authorized CALDERA dealer Many problems can easily be diagnosed over the telephone by an Authorized Service Technician SPA SHELL Your CALDERA spa has an acrylic shell Stains and dirt generally will not adhere to your spa s surface Asoft cloth should easily remove most dirt Most household chemicals a...

Page 7: ...he AdaptaFlo jet allow you to redirect the jet stream by changing the position of the nozzle 9 The Euro Directional jets with eyeball nozzles deliver a direct more focused massage 10 The Euro Pulse jets feature a special insert that creates a soft pulsating rotary massage 11 The VersaSsage jet may be adjusted to provide either a stationary direct stream or by positioning the nozzle to one side or ...

Page 8: ...ounter clockwise to reduce the force or clockwise to increase the force Notice that turning off the flow to some jets increases the flow to the other jets To avoid damage to your spa s plumbing and components do not turn off more than half of these jets at the same time For cleaning instructions see the VERSASSAGE Jets Maintenance section ORBISSAGE Jets This jet provides a unique pulsating massage...

Page 9: ... Instruction booklet can be obtained from either your CALDERA dealer or online DO Know which water treatment system you will be using and make sure you have necessary chemicals available Read all of the instructions that come with the system Have FRESHWATER 5 way Test StripsAvailable Have pH Alkalinity Up Down available Know the calcium hardness of your water contact your dealer to help you with t...

Page 10: ...en then press the on the screen to raise the temperature or to lower the temperature After a few hours the water temperature will remain within 3 F 1 5 C of your selected temperature 5 USING A TEST STRIPAND APPLICABLE CHEMICALS adjust TotalAlkalinity TA to 40 120ppm calcium hardness CH 75 150ppm then spa water pH between 7 2 and 7 8 These procedures are listed in the Water Quality and Maintenance ...

Page 11: ... be hazardous in concentrated form Always observe the following guidelines Allow only a responsible person to handle spa chemicals Keep them out of the reach of children Accurately measure the exact quantities specified never more Do not overdose your spa Handle all containers with care Store in a cool dry well ventilated place Always keep chemical containers closed when not in use Replace caps on...

Page 12: ...lkalinity Down sodium bisulfate To raise the pH level use pH Alkalinity Up sodium carbonate Water Conditioners Spa fill water varies from location to location and user to user therefore it is important to consult with your dealer for an appropriate program a VANISHING ACT High levels of calcium and some minerals can be removed from the water with the single use VANISHING ACT High calcium levels ca...

Page 13: ...lt System converts water and sodium chloride salt into chlorine sanitizer The FRESHWATER Salt System is compatible with chlorine based systems and chemicals Although the system is reduced manintenance it is not automatic It is important that the user regularly tests and balances the water A calcium hardness between 25 75ppm is recommended to extend the life of the hardware Consult the FRESHWATER S...

Page 14: ...the VANISHING ACT calcium remover will be placed up over Use the circle to determine location a Press on Home screen to display the Clean Cycle screen Press Start below VANISHING ACT to start jet pump on low speed b Place the VANISHING ACT calcium remover firmly against the associated jet suction fitting c Test the spa water for hardness after jets shut off this will take around 6 hours IMPORTANT ...

Page 15: ... dispensers can become trapped in one area and cause an over sanitization or release large chunks of sanitizer that very quickly chemically burn the shell and cover DON T Use compressed sanitizers Use a floater type sanitization system as a low or no maintenance solution to your spa maintenance program Use a sanitizer which is not designed for spas Use swimming pool muriatic acid to lower pH Broad...

Page 16: ...rspiration etc Chloramines can cause eye irritation as well as having a strong odor Unlike bromamines chloramines are weaker slower sanitizers Chlorine An efficient sanitizing chemical for spas WATKINS WELLNESS recommends the use of sodium dichlor type granulated chlorine This type is preferred because it is totally soluble and nearly pH neutral Chlorine or Bromine Residual The amount of chlorine ...

Page 17: ...t Settings screen Home Screen Features Jets Press this icon to access the Jets Control screen Salt System If installed press this icon to access the Water Care screen Lights Press this icon to access the first Lighting screen Status Indicators Summer Timer or Auto Clean This indicator is on whenever the Summer Timer is ON or Auto Clean is activated Spa Temp Lock This indicator is on whenever the S...

Page 18: ... page 11 SETTINGS SCREENS Press on Home screen to display first Settings Screen The first Settings screen allows you to turn Temperature Lock Spa Lock Lights Timer and Summer Timer On or Off TEMPERATURE LOCK Press on Home screen to display Temperature Lock The Temperature Lock feature prevents changing the desired water temperature setting All other control panel functions will operate normally wh...

Page 19: ... pumps your spa has The Jet pump icon on home page will remain displayed until a button is pressed to turn off the jet pump s or after one hour of continuous operation when the pump s is automatically shut off by the control system The jet pump s will turn themselves off after one hour of continuous operation to prevent overheating and conserve energy The jets can be restarted again with no delay ...

Page 20: ... increase the brightness setting for all lights that are currently on Press any of the color boxes to turn that color on in all light zones Press the multicolored box to turn color wheel on for all light zones Press the color wheel a second time to stop the color wheel at a desired color MPERATURE LOCK LOCK HTS TIMER MMER TIMER Press to advance to the secondary Lights screen Select the color and b...

Page 21: ...on medium intensity external lights on full intensity 5th press Underwater lights and EUPHORIA Jets lights on low intensity external lights on full intensity 6th press Underwater lights and EUPHORIA Jets lights off external lights on full intensity 7th press all lights off If any lights are left on they will automatically be turned off by the control system after six hours of continuous operation ...

Page 22: ...tep 5 Neck and Upper Back Jet Leg Jets Neck and Upper Back Jets Lower Back and Feet Jets Leg Jets Neck and Upper Back Jets Lower Back and Feet Jets Lower Back and Feet Jets Step 6 Lower Back and Feet Jets Leg Jets Leg Jets Lower Back and Feet Jets Leg Jets Neck and Upper Back Jets Neck and Upper Back Jets Step 7 Repeat Steps 1 6 Neck and Upper Back Jets Lower Back and Feet Jets Neck and Upper Back...

Page 23: ...RO PULSE jets d 4 Euro Directional jets e 1 ACQUARELLA Waterfall a b b c c d d e JET PUMP 2 JET SYSTEM 1 a 8 Euro Directional jets b 2 VERSASSAGE jets c 2 EURO PULSE jets d 1 ACQUARELLA Waterfall a a b c c d JET PUMP 2 JET SYSTEM 2 a 2 ADAPTASSAGE jets b 6 Euro Directional jets c 2 ADAPTASSAGE jets d 1 EUPHORIA jet e 1 ACQUARELLA Waterfall a b c d e JET PUMP 3 ULTRAMASSEUSE SYSTEM Located in the U...

Page 24: ...s d 2 ADAPTASSAGE jets e 1 EUPHORIA jet f ACQUARELLA Waterfall JET PUMP 2 JET SYSTEM 1 Located in ULTRAMASSAGE lounge a 2 VERSASSAGE jets b 2 ORBISSAGE jets c 6 Euro Directional jets d 6 Sole Soothers jet e ACQUARELLA Waterfall JET PUMP 1 JET SYSTEM 2 Located in ECSTASEAT a 2 ADAPTASSAGE jets b 1 ADAPTAFLO jet c 1 EUPHORIA jet d 2 Directional Neck jets e 2 Euro Directional jets JET PUMP 1 JET SYST...

Page 25: ... 2 EURO PULSE jets JET PUMP 1 JET SYSTEM 1 a 2 VERSASSAGE jets b 4 Euro Directional jets c 1 EUPHORIA jet JET PUMP 2 JET SYSTEM 2 Located in ECSTASEAT a 2 Directional Neck jets b 2 Euro Directional jets Located in ULTRAMASSAGE seat c 2 Euro Directional jets d 2 ORBISSAGE jets e 2 VERSASSAGE jets f ACQUARELLA Waterfall JET PUMP 2 JET SYSTEM 2 Located in ECSTASEAT a 2 Directional Neck jets b 2 Euro ...

Page 26: ...s d 2 ORBISSAGE jets e ACQUARELLA Waterfall JET PUMP 1 JET SYSTEM 2 a 2 Euro Directional jets b 1 ADAPTAFLO jet Located in LUMBARSSAGEseat c 2 VERSASSAGE jets d 6 Euro Directional jets e 1 ADAPTAFLO jet JET PUMP 1 JET SYSTEM 2 a 2 Euro Directional jets b 1 ADAPTAFLO jet c 1 ADAPTAFLO jet d 1 EUPHORIA jet COMBINATION JET SYSTEM Jet Pump diverter in mid position activates both Jet Pump Systems 1 and...

Page 27: ...MP 1 JET SYSTEM 1 Located in LUMBARSSAGEseat a 2 Euro Directional jets b 2 ORBISSAGE jets c 2 VERSASSAGE jets d 2 Euro Directional jets e 2 ADAPTASSAGE jets JET PUMP 2 JET SYSTEM 1 Located in ECSTASEAT a 2 Directional Neck jets b 14 Euro Directional jets c 2 Euro Directional jets d 2 EURO PULSE jets e ACQUARELLA Waterfall f 4 Euro Directional jets JET PUMP 2 JET SYSTEM 2 Located in ECSTASEAT a 2 D...

Page 28: ...s Located in LUMBARSSAGEseat d 2 VERSASSAGE jets e 6 Euro Directional jets JET PUMP 2 JET SYSTEM 1 Located in ULTRAMASSAGE lounge a 6 Euro Directional jets b 4 Euro Directional jets c 2 VERSASSAGE jets d 2 ORBISSAGE jets e 2 Euro Directional jets a e c d b b c JET PUMP 2 JET SYSTEM 2 a 1 Eurphoria jet b 2 Euro Directional jets Located in ULTRAMASSAGE lounge c 2 VERSASSAGE jets d 2 ORBISSAGE jets e...

Page 29: ...lt to turn it is likely that sand or grit is lodged inside the valve body It is very important that this debris is removed as soon as possible to avoid damage to the valve To clean the valves follow these steps 1 Turn off power to the spa by tripping both GFCI breakers located in the subpanel 2 Unscrew the cap ring to remove the diverter valve s handle as cap ring comes upward 3 Remove the valve b...

Page 30: ...these instructions correctly can lead to freeze damage not covered by warranty It is strongly recommended that you contact your local dealer to perform this service 1 Drain your spa following the Draining Your Spa section in the owner s manual 2 Remove the filter cartridge clean and store in a dry place IMPORTANT These additional instructions must be utilized when draining and winterizing your spa...

Page 31: ...ohol or any other household cleaner other than those listed to clean the spa shell surface is NOT recommended DO NOT use any cleaning products containing abrasives or solvents since they may damage the shell surface specifically Simple Green Windex or Spa Mitt NEVER USE HARSH CHEMICALS Damage to the shell by use of harsh chemicals is not covered under the warranty Always rinse off any spa shell cl...

Page 32: ...n additional 20 amp breaker in order to operate the heater and the Lounge seat jet pump 3 at the same time Without the additional 20 amp breaker the heater will NOT operate while the jets in the lounge jet pump 3 are on Mount the subpanel in the vicinity of the spa but not closer than 5 feet 1 5 m away in accordance with all local codes N E C 680 38 to 41 A 3 Open spa using Door Panel Removal inst...

Page 33: ...roperly wired circuit will negate many of its safety features NOTE Long wiring runs may require larger gauge wire than stated GENEVA NIAGARA TAHITIAN FLORENCE RAVELLO CANTABRIA STANDARD WARNING Removing or bypassing any GFCI breaker will result in an unsafe spa and will void the spa s warranty WARNING FILL THE SPA WITH WATER BEFORE TURNING ON THE POWER SEE STARTUP PROCEDURES WARNING FILL THE SPA W...

Page 34: ... MODELS USE 8 AWG GREEN GROUND INCORRECT WIRING WILL DAMAGE CIRCUIT BOARDS REFER TO THE WIRING INSTRUCTIONS INCLUDED WITH THE SUB PANEL FOR DETAILED WIRING INSTRUCTIONS CANTABRIA CONVERTED TO 70 AMP Remove power jumpers A from TB WARNING FILL THE SPA WITH WATER BEFORE TURNING ON THE POWER SEE STARTUP PROCEDURES Electrical Requirements MAIN CONTROL PANEL 220 240 VAC WIRING ACCESS EQUIPMENT COMPARTM...

Page 35: ...f heater high limit tripping are discussed in the previous section If the spa is not heating the red and green lights are blinking but the pump and light are operating then the pressure switch may be open Opening of the pressure switch is normally a result of one or a combination of these problems 1 Aclogged filter cartridge 2 Blockage within the system plumbing 3 Power was not disconnected to the...

Page 36: ... representatives be held liable for injury to any person or damage to any property however arising Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitations may not apply to you WATKINS CUSTOMER SERVICE If you have any questions about any aspect of your CALDERA spa set up operation or maintenance that have not been answered by this manual ...

Page 37: ...cal Dealer if neither a or b resolves the problem Error Code 4 a Power down the spa remove the salt system housing cap and remove the salt system cartridge Inspect the cartridge for damage If damage is found the cartridge should be replaced b Using a FreshWater Salt test strip verify the salt level If the salt level is above 2500 ppm this may be the problem If the salt level is above 2500 you will...

Page 38: ...n on both sides of the door Align metal trim on right side then push the door panel clip into the spa 1 frame repeat on left side 2 Follow the order found below until each location is clipped in NOTE Push in any areas they may look like they have not been clipped in The illustrations are to be used as a reference only your spa may look different Clip Clip Clip 1 2a Pull 2b Pull Pull with slight fo...

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Page 40: ... ft 9 m 4 000 375 gallons 1 425 liters 900 lbs 410 kg 5 080 lbs 2 315 kg 125 lbs ft 610 kg m 230 volt 30A or 230 volt 20A 30A Single phase GFCI protected circuits FLORENCE 7 0 x 7 0 213 cm x 213 cm 36 91 cm 100 ft 9 m 4 000 360 gallons 1 362 liters 875 lbs 395 kg 4 925 lbs 2 235 kg 120 lbs ft 585 kg m 230 volt 30A or 230 volt 20A 30A Single phase GFCI protected circuits RAVELLO 7 0 x 5 6 213 cm x ...