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scaling. Low levels can cause harm to the spa equipment.

Chloramines: 

Compounds formed when chlorine combines with nitrogen from body oils, urine, perspiration, etc. Chloramines can cause eye irritation as well as having

a strong odor. Unlike bromamines, chloramines are weaker, slower sanitizers.

Chlorine:

An efficient sanitizing chemical for spas. Watkins

®

Manufacturing Corporation recommends the use of sodium dichlor-type granulated chlorine. This type is

preferred because it is totally soluble and nearly pH neutral.

Chlorine (or Bromine) Residual:

The amount of chlorine or bromine remaining after chlorine or bromine demand has been satisfied. The residual is, therefore, the

amount of sanitizer which is chemically available to kill bacteria, viruses and algae.

Corrosion

: The gradual wearing away of metal spa parts, usually caused by chemical action. Generally, corrosion is caused by low pH or by water with levels of TA, CH,

pH or sanitizer which are outside the recommended ranges.

DPD:

The preferred reagent used in test kits to measure the Free Available Chlorine.

Halogen:

Any one of these five elements: fluorine, chlorine, bromine, iodine, and astatine.

MPS: 

Monopersulfate is a non-chlorine oxidizer.

Oxidizer: 

The use of an oxidizing chemical is to prevent the buildup of contaminants, maximize sanitizer efficiency, minimize combined chlorine and improve water clarity.

Pathogen:

A microorganism such as bacterium that cause disease.

pH:

The measure of the spa water’s acidity and alkalinity. The recommended pH for the spa water is 7.4 to 7.6. Below 7.0 (considered neutral), the spa water is too

acidic and can damage the heating system. Above 7.8, the water is too alkaline and can result in cloudy water, and scale formation on the shell and heater.

ppm:

The abbreviation of “parts per million”, the standard measurement of chemical concentration in water. Identical to mg/l (milligrams per liter).

Reagent: 

A chemical material in liquid, powder, or tablet form for use in chemical testing.

Sanitizer: 

Sanitizers are added and maintained at recommended residuals to protect bathers against pathogenic organisms which can cause disease and infection in

spa water.

Scale: 

Rough calcium-bearing deposits that can coat spa surfaces, heaters, plumbing lines and clog filters. Generally, scaling is caused by mineral content combined

with high pH. Additionally, scale forms more readily at higher water temperatures.

Shock Treatment:

Also known as “super-chlorination” when chlorine is used. Shock treatment is a process of adding significant doses of a quick dissolving sanitizer

(sodium dichlor is recommended) to oxidize non-filterable organic waste and to remove chloramines and bromamines.

Total Alkalinity:

The amount of bicarbonates, carbonates, and hydroxides present in spa water. Proper total alkalinity is important for pH control. If the TA is too high,

the pH is difficult to adjust. If the TA is too low, the pH will be difficult to hold at the proper level. The desired range of TA in spa water is 125 to 150 ppm.

WATER QUALITY AND MAINTENANCE

18

SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE

Cloudy Water

Water Odor

Chlorine Odor

Musty Odor

• Dirty filters
• Excessive oils / organic matter
• Improper sanitization
• Suspended particles / organic matter
• Overused or old water

• Excessive organics in water
• Improper sanitization
• Low pH

• Chloramine level too high
• Low pH

• Bacteria or algae growth

• Buildup of oils and dirt

• High pH
• Low sanitizer level

• Low pH
• Low sanitizer level

• Unsanitary water
• Free chlorine level above 5 ppm

• Total alkalinity and/or pH too low
• High iron or copper in source water

• High calcium content in water – total

alkalinity and pH too high

Organic buildup /
scum ring around spa

Algae Growth

Eye Irritation

Skin Irritation / Rash

Stains

Scale

• Clean filters
• Shock spa with sanitizer
• Add sanitizer
• Adjust pH and/or alkalinity to recommended range
• Run jet pump(s) and clean filters
• Drain and refill the spa

• Shock spa with sanitizer
• Add sanitizer
• Adjust pH to recommended range

• Shock spa with sanitizer
• Adjust pH to recommended range

• Shock spa with sanitizer – if problem is visible or persistent, drain, clean

and refill the spa

• Wipe off scum with clean rag – if severe, drain the spa, use a spa surface

and tile cleaner to remove the scum and refill the spa

• Shock spa with sanitizer and adjust pH
• Shock spa with sanitizer and maintain sanitizer level

• Adjust pH
• Shock spa with sanitizer and maintain sanitizer level

• Shock spa with sanitizer and maintain sanitizer level
• Allow free chlorine level to drop below 5 ppm before spa use

• Adjust total alkalinity and/or pH
• Use a metal deposit inhibitor

• Adjust total alkalinity and pH – if scale requires removal, drain the spa,

scrub off the scale, refill the spa and balance the water

Problem

Probable causes

Solutions

Summary of Contents for Olympia

Page 1: ...OWNER S MANUAL H i g h l a n d S e r i e s Olympia Cascade CumberlandTM...

Page 2: ...____________________________ SPA MODEL SERIAL NUMBER ______________________________ COVER SERIAL NUMBER ____________________________________ In most cities and counties permits will be required for th...

Page 3: ...l Information 11 Methods for Testing the Spa Water 11 The Watkins Spa Water Maintenance Program 12 Chlorine sodium dichlor 14 Monarch Ozone System Optional 16 PureWater Ozone System Optional 16 Common...

Page 4: ...protection To ensure proper operation of this important safety device test according to the following instructions per electrical configuration Cord Connected 115 volt 15 and 20 amp models The GFCI is...

Page 5: ...pa if the suction fittings are broken or missing People with infectious diseases should not use the spa Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving c...

Page 6: ...n additional SAFETY SIGNS contact your Caldera dealer and request Part 003021 IMPORTANT SPA INSTRUCTIONS The following contains important spa information and we strongly encourage you to read and appl...

Page 7: ...l requirements if you place your spa indoors Water will accumulate around the spa so flooring materials must provide a good grip when wet Proper drainage is essential to prevent a build up of water ar...

Page 8: ...odule showing where the connections are to be made ELECTRICAL REQUIREMENTS AND PRECAUTIONS Your Caldera spa has been carefully designed to give you maximum safety against electrical shock Connecting t...

Page 9: ...service to the subpanel terminal L1 3 Connect the 8 AWG RED L2 wire from the main electrical service to the subpanel terminal L2 4 Connect the 10 AWG GREEN wire from the Neutral Ground Bar on the main...

Page 10: ...r compartment with the jet pump on high speed for at least ten minutes OPERATION NOTE Adjusting the Total Alkalinity as the first step is important as out of balance TA will affect your ability to adj...

Page 11: ...compartment 4 Temperature sensor 5 Spa light OLYMPIA MODEL SHOWN FEATURES AND LOCATIONS WILL VARY IN OTHER MODELS 3 1 2 4 5 6 9 6 Drain suction fitting 7 Outlet for optional ozone 8 Magna Jets 9 Euro...

Page 12: ...et button changes the jet pump functions depending on the number of presses Oympia Spa only 1st press Two speed jet pump runs on low speed 2nd press Two speed jet pump runs on high speed 3rd press One...

Page 13: ...ed the FILTER LED will blink Once the jet pump has been shut off a ten minute tranquil mode begins FILTER LED will be blinking during tranquil mode before the filter cycle will resume The blinking fil...

Page 14: ...ly and follow directions precisely Though chemicals protect you and your spa when used correctly they can be hazardous in concentrated form Always observe the following guidelines Allow only a respons...

Page 15: ...evel for your spa is 150 200 ppm B Calcium Hardness is a measure of the total amount of dissolved calcium in the water Calcium helps control the corrosive nature of the spa s water That s why calcium...

Page 16: ...water It is important to follow the recommended application and maintenance programs outlined for each product s use If the spa is being used over an extended period or time such as a whole afternoon...

Page 17: ...ontaminants in the water may coat the silver cartridge s ceramic beads blocking the silver ions release into the water When this occurs there will be no residual of silver ions present in the water el...

Page 18: ...e amount of time a user spends in the spa Sanitizer Needed is the amount of Free Available Chlorine FAC needed to accommodate the number of users and their combined usage time For example two spa user...

Page 19: ...Watkins Manufacturing Corporation recommends that a chemical maintenance program based on recognized and documented industry standards still be followed when using an ozone purification system to ass...

Page 20: ...or or seat of the spa shell These pieces of sanitizer will chemically burn blister the spa shell Although your spa shell is specifically designed to resist the effects of spa chemicals no spa surface...

Page 21: ...is caused by mineral content combined with high pH Additionally scale forms more readily at higher water temperatures Shock Treatment Also known as super chlorination when chlorine is used Shock treat...

Page 22: ...the clear lens to create the desired ambiance SPA LIGHT BULB REPLACEMENT To replace the spa light bulb disconnect power to the spa 1 Remove equipment compartment door 2 Locate the rear of the spa lig...

Page 23: ...lons of water or baking soda sodium bicarbonate scrub the vinyl top in a circular motion Do not let the vinyl dry with a soap film on it before it can be rinsed clean 4 Scrub the cover s perimeter and...

Page 24: ...not covered by warranty WINTERIZING YOUR SPA If the spa is located where freezing temperatures occur and you do not intend to use your spa for an extended period follow steps 1 through 7 outlined in D...

Page 25: ...surface material can withstand this kind of abuse damage to components or spa surface caused by improper water chemistry maintenance and damage to the spa surface caused by leaving the spa uncovered w...

Page 26: ...clogged filter If tripping continues call for service Check for clogged filter The pressure switch will reset when the flow of water through the heater has been restored Call for service if the pressu...

Page 27: ......

Page 28: ...amp Dedicated GFCI protected cord or 230 volt 50 amp Single phase GFCI circuit 7 0 x 7 0 Olympia 36 75 square feet 4 000 360 gallons 706 lbs 4 744 lbs 100 lbs per square foot 230 volt 30 50 amp Singl...

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