34
TROUBLESHOOTING
Should you experience any problem, do not hesitate to contact your authorized
CALDERA
dealer. Here are some tips to help you to diagnose and rectify
some more common sources of trouble yourself, if you choose to do so.
GENERAL OPERATION TROUBLESHOOTING GUIDE
Problem
Probable causes
Solutions
Entire spa is inoperative.
Power failure / not plugged in
GFCI tripped
Check power source
Reset GFCI; call for service if it will not reset.
Spa does not heat; jets and light operate.
Display shows“ =====”
POWER & READY icon flashes
Pressure switch is open and should be closed
Pressure switch senses flow through heater even though the
jet pump is off
Check for clogged filter. The pressure switch will reset when the flow
of water through the heater has been restored. Call for service if the
pressure switch trips frequently.
Contact an Authorized Service Technician
READY icon flashes
Control Sensor open or shorted
Contact an Authorized Service Technician
Spa does not heat; jets and light operate.
Display shows“ ---------”
POWER & READY icon flashes
Pressure switch is closed and should be open
Contact an Authorized Service Technician
Jets weak or surging
Spa water level too low
Filters clogged / suction screens clogged
Jet nozzles closed / Air valve closed
Add water
Clean filters / Clean suction screens
Open jet nozzles / Open air valve
Light inoperative
Bad connection
• Contact an Authorized Service Technician
Display shows “- - - - “
(Entire spa is inoperative.)
POWER icon flashes
Heater high limit thermostat tripped
Disconnect power to the spa for at least thirty seconds to reset the heater
high-limit. If tripping continues, clean the filter, then if tripping still
occurs, call for service.
After filling or refilling the spa: a jet pump is
operating, but water is not flowing from any of
its jets.
Pump is not properly primed.
1.
Turn off power to the spa at the breaker and remove the
equipment compartment door
2.
Loosen the union on the top of the pump(s) (as seen on page
34) to allow the air to escape, the hand-tighten the union(s).
3.
Turn power back on, activate the pump and check to make sure
union is tight enough to keep it from leaking. Re-install pump
and equipment doors.
OR:
Remove and reinstall the FROG cap.
Service Information
Summary of Contents for PALATINO
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