38
II - Symptoms:
"
The unit does not report outbound calls.
"
The unit reports the duration of phone calls longer than the actual duration.
"
The unit reports a phone line being hung up (On hook) only when the next incoming call
is received.
II - Assumptions:
"
The unit is set to monitor outbound calls (set by application program or lower case “o”
when viewing from a terminal program).
"
Phone being used to make calls is set to touch tone dialing.
"
Unit is connected to standard analog phone line or analog phone switch extension (not
digital lines). Refer to “Phone Line Compatibility” on page 4 for more information.
II - Problems:
"
a)
Chances are the unit is not detecting On Hook and Off Hook properly. Check to
see if the line lights on the front panel of the unit remain on when the phone is not
in use (On Hook).
"
b) If
a)
is seems ok, check whether the line light on the front panel of the unit goes off
and blinks once every second when you pick up the handset on that line (Off
Hook).
"
c) If
a
) and
b)
seen ok, pickup the phone handset and dial digits 0 through 9 and
check whether the line light comes on during each digit dialed.
II - Solutions:
"
a)
If the line light(s) does not remain on when the phone is in use, you must
reconfigure the unit to detect On Hook and Off Hook by using current detection
(instead of the factory default voltage detection).
This is accomplished by opening the unit and moving jumpers on the circuit board.
as shown in Fig. 8, Appendix A, page 42.
"
b) If
a
) seems ok, and
b)
seems to be the problem, carefully check your telephone
connections. Also try going Off Hook with another phone and check the lights.
Summary of Contents for WHOZZ CALLING 2
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