background image

 

7

A,a

  Data Delivery Option (Start & End or Start/End) 

 

The unit is capable of delivering a data stream to the host computer immediately as the call arrives, when the call 
terminates, or both.  For an inbound call, immediate data delivery allows the Caller ID information to be utilized 
before the call is answered for purposes of database queries, call routing, etc.  Delivering the data stream after the 
call ends provides additional information about the call to the application program such as, the duration of the call 
and the number of rings before the call was answered.  If lower case "

a

" is set, data is sent as defined by the "

S,s

toggle.   
 

S,s

  Data Delivery Option (Start/End) 

 

For this toggle to affect operation "

a

" must be set.  If call data is to be sent before the call is answered, set toggle to 

"

S

".  If call data is to be sent only after call terminates, set toggle to "

s

".  If call data is to be sent before and after the 

call, set toggle "

A

".   

 
B,b

  First Ring Suppression  

*

Only available on select units. 

 

When this toggle is set to "

B

", the first ring to the output jack on each line is suppressed.  Since the Caller ID stream 

is sent between the first and second rings on the telephone line, this prevents the call from being answered before 
the information is sent.  However, in some cases, hearing the first ring might be essential for the user to respond to 
the call in a timely manner.  If this is true, set this toggle to "

b

". 

 
D,d

 Detail Information

 

 

 

Some software applications may need additional call data.  When the lower case "

d

" toggle is selected, the unit can 

provide an indication for Ring, Off hook, On hook, and Hook flash.  The format is as follows: line number (

nn

); 

space; and either a 

R

 (

R

ing), 

F

 (of

F

 hook), 

N

 (o

N

 hook), or 

H

 (

H

ook flash).  The date and time (HH:MM:SS) 

follow at the same offset as the date/time field in the comprehensive format.  In the detail mode, the time is 
delivered in a 24 hour format.  (Please note: If the "

c

" toggle is selected, a leading "

$

" will be added to the above 

data string).  For more information see the section on Detail Mode on page 9. 

 

O,o

 Inbound/Outbound Select 

 

For basic Caller ID applications, use the upper case "

O

".  If complete call accounting is required, use lower case 

"

o

". The lower case "

o

" instructs the unit to deliver for both inbound and outbound calls. 

 

T

 Always 

Operating Commands Discussion 

 

@

  Handshaking character when sent 

 

The unit will return "

#

" when "

@

"

 

is sent.  This can be used to establish communication between the computer and 

the unit.  One application for this command is a software setup routine that automatically searches for the unit by 
sending an "

@

" character on each 

COM

 port and 

IRQ

 until a "

#

" is returned.  The corresponding 

COM

 port and 

IRQ

 number then can be set automatically in the application. 

 

V

 

Firmware version and all settings 

 

This command returns the firmware version, all toggle and line number settings, and date & time (in military 
format) on the internal time clock.  On start-up, toggles will be defaulted to all upper case values; the line number 
will be set to "

L=01"

; and date & time will be set to zero.  All toggles and line number settings are stored in non-

volatile memory and will remain saved even if the unit loses power.  The internal clock does not run while the unit 
is off, and therefore, it must be reset when power is restored.  The clock can be reset by the software using the "

Z

command or will be reset on the first good Caller ID signal.  Subsequent Caller ID signals with good checksums 
will continue to reset the internal time clock with the telephone company's time. 

 

Summary of Contents for Whozz Calling Deluxe 2

Page 1: ...ID Whozz Calling Deluxe 2 4 8 Caller ID Interface Product Manual Caller com ID ID Revision 5 0 11 15 2015 SMT Versions CALLING WHOZZ 8 CALLING WHOZZ 4 CALLING WHOZZ 4 CALLING WHOZZ 4 CALLING WHOZZ 4...

Page 2: ...Whozz Calling 2 4 and 8 Line Deluxe Units Product Manual Revision 6 1 01 27 2020 SMT Versions...

Page 3: ...Appendix B On and Off Hook Detection Voltage vs Current 16 Appendix C RS232 Pin Outs 19 Appendix D Phone Line Compatibility 20 Appendix E Serial Loop Diagnostic Tool 21 Appendix F Explanation Of Start...

Page 4: ...up parameters see the phone number list used for call blocking and to reset the system The Send Data commands are used to set line numbers set the internal clock and enter phone numbers for call block...

Page 5: ...ive lines will flash dimly LEDs for inactive lines will flash dimly 9600 Baud N 8 1 9VDC Complies with FCC Part 68 FCC Reg No 2EWUSA 73088 ND N REN 0 5A 1 6B Jack USOC RJ11 Model WHOZZ CALLING Complie...

Page 6: ...e to the desktop phones through a phone switch if present 2 Wire RJ11 or 4 Wire RJ14 Phone Cord Connections Most modular phone cords contain 4 wires which can handle two phone lines 2 wires for each l...

Page 7: ...ould be inserted between each toggle so the unit it has enough time to write the entry to non volatile memory Setup Toggles This is a quick listing of the setup toggles A complete explanation of each...

Page 8: ...ne 1 through line 4 on a four line unit If n 5 unit reports L5 L8 on a four line unit Nnnnnnnnnnn CR Add phone number to memory for internal block pass feature Only available on select units Wnn CR No...

Page 9: ...E C c Leading character and dashes removed in phone number field Some applications need to detect a certain character in order to perform an operation When this toggle is set to c the unit places a ch...

Page 10: ...space and either a R Ring F ofF hook N oN hook or H Hook flash The date and time HH MM SS follow at the same offset as the date time field in the comprehensive format In the detail mode the time is de...

Page 11: ...e line number or the baud rate The time clock can be reset by using the Zmmddhhmm command see details below or by capturing a good Caller ID signal Data Entry Commands Discussion N000000770n CR Set st...

Page 12: ...ary format so that the time of the event can be determined exactly An example is shown below 01 R 11 07 07 43 52 Ringing on line 1 at 7 43 AM 01 F 11 07 17 45 04 Off Hook on line 1 at 5 45 PM 04 N 11...

Page 13: ...y are listed but if they over 15 characters truncation will occur Caller ID specifications allow for the delivery any characters or symbols Outbound Calls Figure 2b shows the format for outbound calls...

Page 14: ...ent after field Name Field 15 Characters Left Justified Carriage Return Line Feed are sent after field Type of ring and number of rings always zero at start of call Type of ring and number of rings al...

Page 15: ...om these numbers will receive a Private or Anonymous indication from their Caller ID device Private and Out of Area messages can occur in either the number or name fields if number and name service is...

Page 16: ...ty covers failures due only to defects in materials or workmanship occurring during normal use It does not cover damage which occurs in shipment failures which are caused by products not manufactured...

Page 17: ...in regions that use older CO equipment DTMF touch tones sent before the 1st ring NOTE Refer to the table in Fig A1 for more information on known formats in particular countries The standard factory s...

Page 18: ...t before 1st ring No time date no Caller ID name only Caller ID number sent Brazil Uruguay Guatemala and many other Central and South American countries Denmark Holland Iceland Sweden India Saudi Arab...

Page 19: ...DETECTION CIRCUITRY AND TELEPHONE LINES In order to sense the voltage on the phone line the unit s circuitry must draw a small amount of current from the phone line The current draw is very small 70 A...

Page 20: ...it Main shunt to Left Fig B1 Voltage and Current Detection Configuration 4 Line Model PCB Version 6 7 or 8 17 Callerid com 4 Line WC V 7 Callerid com 4 Line WC V 7 Unit is configured for Voltage Detec...

Page 21: ...Main shunt to Left Unit is configured for Voltage Detection when all 9 shunts are connected as shown Unit is configured for Current Detection when all 9 shunts are connected as shown 18 Callerid com...

Page 22: ...sides at 9 VDC Upon transmit the unit pulls this line to 9 VDC Other Whozz Calling units connected will detect this as a busy condition and will not transmit until the line returns to 9 VDC If your ap...

Page 23: ...may be compatible with Caller ID and outbound call monitoring or just outbound call monitoring only The unit senses On Off Hook by detecting the telephone line voltage levels If the voltage levels are...

Page 24: ...a CallerID com unit a Select the port number that it found the unit on b Use Default Baud Rate of 9600 c Make test calls on all phone lines connected to the unit d Raw data results are seen in top wi...

Page 25: ...ssion assumes a live phone line attached to a channel When a phone goes Off Hook the channel light goes off and pulses every second The light will come on during every touch tones dialed When the phon...

Page 26: ...hone lines the series pass through connection or the parallel branch off connection The series connection uses both input and output modular jacks on the unit The parallel connection uses only the inp...

Page 27: ...tive lines will flash dimly LEDs for inactive lines will flash dimly 9600 Baud N 8 1 9VDC Complies with FCC Part 68 FCC Reg No 2EWUSA 73088 ND N REN 0 5A 1 6B Jack USOC RJ11 Model WHOZZ CALLING Compli...

Page 28: ...er on the unit Connect one cord to the input of channel 1 If only the Line 1 light comes on you have a 2 wire RJ11 cord If both Line 1 and Line 2 lights come on you have a 4 wire RJ14 cord Continue ch...

Page 29: ...G2a Parallel Connection for 2 Wire RJ11 system Lines from Tel Co RJ21x Block Telephone Switch if present 4 Outside Lines modular or bare wire to telephone switch or directly to desktop phones 4 Modula...

Page 30: ...the switch first Fig G3a Series Connection for 2 Wire RJ11 system Lines from Tel Co RJ21x Block Telephone Switch if present 4 Outside Lines to Unit modular or bare wire 4 Lines to Telephone Switch or...

Page 31: ...5680 Oakbrook Parkway 150 Norcross GA 30071 800 240 4637 770 263 7111 Caller com ID ID...

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