Trouble shooting method
Usage failure
Reasons
Solution
The product
does not work
properly
The product has
just been completed
for 15 minutes
Please press the power
switch again to restart
Product is
not heated
When used outside
the recommended
ambient temperature
range, the heating
effect is not
obvious
It is recommended to use
at the ambient
temperature of 15-35
degrees Celsius
Abnormal sound
of products
This sound is caused
by the mechanical
structure of the
product
This sound is normal,
which does not mean
that the product
function is faulty
Stop during
operation
The battery is
exhausted
Connect the charging
cable to charge
After 15 minutes,
the massage will
stop automatically
restart
Transportation environment
Working environment
Temperature: -20℃~+50℃
Relative humidity: ≤90%
Atmospheric pressure:
70kPa~106kPa
Temperature: +5℃~+40℃
Relative humidity: ≤80%
Atmospheric pressure:
86kPa~106kPa
