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The information in this document is subject to change without notice, please contact your local reseller for updated details.
Service
Warranty
LIMITED WARRANTY
This warranty applies only to the original purchaser and may not be transferred. This warranty
is applicable within Canada only, to hoods installed for normal, non-commercial use in
PRIVATE SINGLE-FAMILY HOUSEHOLDS.
Caloric™ warrants this product to be free from defects in material or workmanship for a period
of ONE YEAR from the date of original purchase. During the warranty period, Caloric™ will, at
its option, repair or replace, without charges, any product or part which is found to be
defective under normal use and service. This warranty covers parts and labour from a Caloric™
authorized company, up to a maximum of one (1) hour. Proof of payment to the service
company is required.
THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO, IMPLIED WARRANTIES OR MERCHANT ABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
Proof of purchase/original invoice and serial number is required for warranty claims. Keep a
photocopy easily accessible.
This warranty will be void if the serial plate has been removed or disfigured.
EXCLUSIONS
– This Caloric™ warranty does not cover: • Aluminum or SS baffle filters, lights or
glass canopies, blower wheel damage • Regular maintenance and service (except by an
authorized Caloric ™ repair center) • Damage resulting from accident, alteration, misuse, abuse,
fire, flood, acts of God, improper installation, installation not in accordance with electrical
codes, or use of consumables or cleaning products not approved by Caloric™ • Repair of an
appliance used in other than a normal, single-family household, or in a manner that is contrary
to the operation or installation instructions.
* Cosmetics damage or freight damage caused by a 3rd party freight company. • Service to
product that is not easily accessible due to unusual, exceptional, or difficult installation •
Service calls to instruct how to use the appliance • Expenses for travel and transportation if
your appliance is in a remote area where service by an authorized Caloric™ servicer is not
available.
The cost of repair or replacement under these exclusions shall be borne by the customer and
agreed to before a servicer is dispatched.
Caloric™ SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES
ARISING OUT OF OR IN CONNECTION WITH PRODUCT USE OR PERFORMANCE.
For a Caloric™ authorized repair center please contact us at:
1-844-455-3474 ext. 2 or service@caloricappliances.ca
We do the utmost to ensure that the provided information is complete and accurate,
however, images and specifications are subject to change without notice. Visit our website at
www.caloricappliances.ca for the latest version of this manual.
In Canada CALORIC™ is a registered trademark of J.A.K. North America Inc.
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