INFORMATION
Should you require any technical
assistance with your Calrec product
please contact your regional Calrec
distributor. Customers within the
UK or Ireland should contact Calrec
directly.
For a complete list of worldwide
distributors by region, go to www.
calrec.com or contact us for more
information.
OurUKcustomersupportteamworks
closelywithourglobaldistributornetwork
toprovidethehighestlevelofaftersales
support.Yourdistributorshouldbeyour
firstpointofcontactandwilloftenbe
abletoprovideaninstantsolution,beit
technicaladvice,sparesorasitevisitby
anengineer.
ProductWarranty
Afulllistofourconditionsandwarranties
relatingtogoodsservicesiscontainedin
Calrec’sstandardtermsandconditions.
Acopyofthisisavailableonrequest.
Repairs
IfyouneedtoreturngoodstoCalrecfor
whateverreason,pleasecontactyour
regionaldistributor,orCalreccustomer
supportbeforehandforguidance,aswell
astologthedetailsoftheproblemand
receiveareferencenumber.
ForcustomersoutsidetheUKand
Ireland,shippingviathedistributorsaves
customersfromdealingwithexportation
paperwork.Ifthereisaneedtosend
directtoCalrec,contactusbeforehandto
logtheincomingrepairandforassistance
withexportationdocuments.
StandardofService
Ensuringthehigheststandardsisa
priority,ifyouhaveanycommentson
thelevelofservice,productqualityor
documentationofferedtoyoubyCalrec,
pleasecontacttheCalrecCustomer
SupportteamintheUKwhowill
endeavourtoaddressyourissues.Calrec
welcomesallcustomerfeedback.
Forfeedbackspecifictothisdocument,
pleasecontactenquiries@calrec.com.
Whenever you contact Calrec
Customer Support please have the
following information to hand:
• Name.
• Company.
• EmailAddress.
• Fulldetailsofenquiry(e.g.faultreport).
• Serialnumberoffaultyhardware(if
applicable).
Oncethisinformationhasbeenprovided,
aserviceticketwillbecreatedtologyour
enquiry.Theserviceticketreference
numberwillbegivenviaemail.
SerialNumbers
AllunitsproducedbyCalrecaregiven
aserialnumberandarebookedinto
acentralrecordsystematthetime
ofmanufacture.Theserecordsare
updatedwheneverapieceofhardwareis
dispatchedtoorreceivedfromacustomer.
WhencontactingCalrecCustomer
Supportwithahardwareinquiryit
isimportantthatthecorrectCalrec
serialnumberisprovidedtoenablethe
customersupportteamtoprovideahigh
levelofservice.RP1serialnumberscan
befoundonthelabelonthelidofthe
chassisasshownbelow.
AfterSalesModifications
Pleasebeawarethatanymodifications
otherthanthosemadeorapprovedby
CalrecAudioLimitedortheiragents,may
invalidatetheconsole’swarranty.This
includeschangestocablingprovidedby
Calrecandvariationstotherecommended
installationasdetailedinCalrec
documentation.
Modificationstothisequipmentbyany
partyotherthanCalrecAudioLimited
mayinvalidateEMCandsafetyfeatures
designedintotheequipment.Calrec
AudioLimitedcannotbeliableforany
legalproceedingsorproblemsthatmay
ariserelatingtosuchmodifications.
Ifindoubt,pleasecontactCalrecAudio
Limitedforguidancepriortocommencing
anymodificationwork.
Telephone:
(9:00am-5.30pm)
+44 (0) 1422 842159
Email - Technical:
support@calrec.com
Email - General:
enquiries@calrec.com
Postal Address:
Calrec Audio Ltd.
Nutclough Mill,
Hebden Bridge,
West Yorkshire,
HX7 8EZ,
UK
Fax:
+44 (0) 1422 842159
Website:
www.calrec.com
EXAMPLE OF LABEL ON REAR OF CHASSIS SHOWING SERIAL NUMBER
Summary of Contents for RP1
Page 1: ...calrec com Remote Production System REMOTE PRODUCTION RP1 SYSTEM MANUAL V1 1...
Page 6: ...6 RP1 Remote Production System...
Page 7: ...calrec com RP1 INFORMATION...
Page 12: ...12 RP1 Remote Production System...
Page 13: ...calrec com RP1 GETTING STARTED...
Page 17: ...calrec com RP1 INSTALLATION...
Page 38: ...38 RP1 Remote Production System...
Page 39: ...calrec com RP1 SYSTEM SOFTWARE UPDATES...
Page 41: ...calrec com RP1 CONFIGURING LAN PORTS CONNECTIVITY...
Page 48: ...48 RP1 Remote Production System...
Page 49: ...calrec com RP1 SETUP VIA CALREC ASSIST...
Page 54: ...54 RP1 Remote Production System...
Page 55: ...calrec com RP1 SHOWS...
Page 61: ...calrec com RP1 SETUP PATHS FOR ACTIVE SHOW...
Page 73: ...calrec com RP1 ACCESS PROCESSING...
Page 81: ...calrec com RP1 ACCESS ROUTING...
Page 84: ...84 RP1 Remote Production System...
Page 85: ...calrec com RP1 BUSES OUTPUTS...
Page 87: ...calrec com RP1 MONITORING...
Page 89: ...calrec com RP1 SYSTEM STATUS...
Page 91: ...calrec com RP1 EXTERNAL METERING DISPLAY...
Page 93: ...calrec com RP1 SETUP REMOTE NETWORKS ON HOST H2O...
Page 97: ...calrec com RP1 OPERATION VIA HOST CONSOLE...
Page 115: ...calrec com RP1 SPECIFICATIONS...