2013 Portable Spa
LTR20131000, Rev. E
Appendix
www.calspas.com
59
Symptom
Possible Solutions
Water pressure problems
Low water pressure
Jet valves may be partially or fully closed. Open the jet valves.
Filter cartridge may be dirty. Clean or replace the filter.
Pump may have airlock. Remove airlock by priming spa (page 12)
The suction fittings may be blocked. Remove any debris that may be blocking
them.
The filter skimmer may be blocked. Remove the blockage.
Gate valves may be closed. Open gate valves. Note: Never operate your spa
with the gate valves closed!
Spa may be running in filtration mode. Press JETS or JETS 1 button to turn on
high speed pump.
No water pressure (no water
stream from any jets)
Power may be switched off. Turn the power back on.
The pump may be defective. After you have tried all other troubleshooting,
contact your dealer for assistance.
Jets surge on and off
Water level may be too low. Add water to normal level.
Pump problems
Pump runs constantly – will
not shut off
There may be a problem with circuit board. Contact your dealer.
Noisy pump
The water level may be too low. Fill the spa with water level at 4 to 6 inches
from the top.
Filter cartridge may be dirty. Clean or replace the filter.
Pump may have airlock. Remove airlock by priming spa (page 12)
The suction fittings may be blocked. Remove any debris that may be blocking
the suction fittings.
Gate valves may be closed. Open gate valves. Note: Never operate your spa
with the gate valves closed!
Air may be leaking into the suction line. Contact your dealer for assistance.
Debris may be inside the pump. Contact your dealer for assistance.
Noise may be a sign of damage. Contact your dealer for service.
Pump turns off during
operation
Automatic timer may have completed its cycle. Press JETS or JETS 1 button to
start the cycle again.
Pump may have overheated due to the vents on the equipment door being
blocked. Make sure the front of the spa is not blocked to allow air flow.
The pump motor may be defective. Contact your dealer for assistance.
Pump has a burning smell
while running
A burning smell may be a sign of damage. Contact your dealer for service.
Pump does not run
Pump may have over heated. Let it cool for an hour and try operating the spa
for a shorter time.
Power to the spa may be shut off. Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, contact your dealer or a qualified spa
technician.
Summary of Contents for F1418
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