LTR20231170
9/23/2023
www.calspas.com
30
2020 Portable Spa
LTR20201000, Rev. K
Appendix
www.calspas.com
Limited Warranty
This Limited Warranty is extended to the original purchaser of a Cal Spa brand portable spa manufactured
after
January 1, 202
3
and installed for residential use in the United States of America and Canada. This warranty begins
on the
date of delivery of the spa, but in no event later than one year from the date of manufacture.
This warranty applies only to these spa lines:
Platinum Chill Spa
Shell Structural
Warranted against water loss due to defects in the spa shell.
1
year
Shell Finish
Warranted against blistering, cracking, or delaminating of the
interior surface of the spa shell.
1
year
Equipment and Controls
Electrical equipment components – specifically limited to the
pumps, standard titanium heater, and control system – are
warranted against malfunctions due to defects in workmanship
or materials.
1
year
Plumbing
Warranted against leaks due to defects in workmanship or
materials.
1
year
Cabinet - Synthetic or Fiberglass
Warranted against defects in workmanship or materials. Normal wear
and weathering of the finish will occur naturally over time and are not
defects.
1 year
Warranties for Other Components
The fuses, headrests, cabinet finish, and filters are warranted to be free of defects in workmanship and material at the
time of delivery. All stereo-related components (receiver, speakers, sub-woofer, stereo media locker, power supply, wireless
remote control etc.) are warranted against malfunction due to defects in workmanship or material for one year from the
original date of delivery. All other factory-installed components not mentioned specifically, including, but not limited to the
wood frame, jets, diverter valves, LED lighting systems, filter lids, and mechanical components, are warranted against
malfunction due to defects in workmanship and material for
one
year from the original date of delivery. The spa
cover delivered with the spa is warranted for 90 days for
the Chill Spa
.
Genuine Cal Spas Parts & Accessories
This Limited Warranty is void if Cal Spas (the “Manufacturer”) or its designated representative determines that the spa has
been subjected to damage or failure due to installation of aftermarket parts that are not genuine Cal Spas branded parts
and accessories. This disclaimer includes, but is not limited to filters, ozone systems, salt systems, repair parts and other
accessories. Genuine Cal Spas brand parts and accessories are built to our highest standards of quality, durability and
performance, and they are designed to work with your spa to ensure optimal performance and function.
Performance
This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of manufacture.
To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal Spa dealer or Cal Spas as soon
as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase, a designated
service representative will correct the defect subject to the terms and conditions contained in this Limited Warranty. There
will be no charge for parts or labor to repair the defect, although providing access to affect the repair is your responsibility as
the spa owner. Freight charges for replacement parts is the responsibility of the spa owner. You may be assessed reasonable
repairman travel mileage charges.
In the event that the spa is removed to a repair facility for repair and reinstalled, the cost of removal and reinstallation will
be your responsibility as the spa owner. If the Manufacturer determines that repair of the covered defect is not feasible, it
reserves the right to provide a replacement spa of equal value to the original purchase price. In such an event, reasonable
