Chapter 1: About This User Guide
8
2. Open Swift app and follow the onscreen instructions.
cnMaestro Essentials and cnMaestro X
1. Go to
and register as a new user or sign-in with the existing
credentials.
2. Create a new cnMaestro account or select an existing account.
3. To add AP serial numbers: Go to cnMaestro Home > Onboard Devices > Claim Device.
4. Connect the AP to the internet. It appears in the cnMaestro Devices page in a few minutes.
Approve the device to finish onboarding.
cnMaestro On-Premises
Consult user documentation to redirect the AP to an on-premises cnMaestro management server.
For support, go to
Note
Enterprise Wi-Fi AP has a QR code that helps the customer to get to the quick start
instructions.
Reporting problems
If any problems are encountered when installing or operating this equipment, follow this procedure to
investigate and report:
1. Search this document and the software release notes of supported releases.
2. Visit the Support website:
http://www.cambiumnetworks.com/support
3. Ask for assistance from the Cambium product supplier.
4. Gather information from affected units, such as any available diagnostic downloads.
5. Escalate the problem by emailing or telephoning support:
https://www.cambiumnetworks.com/support/contact-support/
Security advice
Cambium Network’s systems and equipment provide security parameters that can be configured by the
operator based on their particular operating environment. Cambium recommends setting and using
these parameters following industry recognized security practices. Security aspects to be considered are
protecting the confidentiality, integrity, and availability of information and assets. Assets include the
ability to communicate, information about the nature of the communications, and information about the
parties involved.
In certain instances, Cambium makes specific recommendations regarding security practices, however
the implementation of these recommendations and final responsibility for the security of the system lies
with the operator of the system.
