60 – Customer training
Considerations:
•
The objective is to make sure the customer understands how their new elevator
operates. What common error codes and sounds mean, maintenance procedures and
how to rescue someone from the elevator.
•
Some extra features such as windows and keypads for example, may also require
explanation to the customer. Refer to the section for the options in question
Materials Required:
•
Homeowner operator manual
Tools recommended:
•
Hoistway access key or unlock tool
Procedure:
•
Operation from the landing
o
Place a call from every landing
▪
Explain how the buttons will only work if they are lit up blue
▪
Demonstrate how they turn green when pressed
▪
Explain how only a momentary press is required
▪
If the call stations have DPI’s explain how they work
o
The door unlocks or opens
▪
Note the “beep beep” sound when the swing door unlocks
o
Code 343
▪
Elmira only - Explain that if they call the elevator. They need to open the
manual gate or a code343 will activate. Explain that this is a code-driven
safety feature to prevent children from being injured.
▪
Demonstrate code 343 by placing a call, opening the landing door, not
opening the gate, and closing the landing door
▪
Call the elevator properly to reset the fault
o
Porta, Heritage and Cambrian: demonstrate how the light curtain causes the
door to stop and reopen.
o
Demonstrate what happens if you block the curtain for a long time
o
Demonstrate dumb-waitering
▪
Place a COP call then get out of cab and close door
•
Operation from the elevator cab
o
Place a call to every floor
o
Demonstrate cab E-stop during travel
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Summary of Contents for BES 3
Page 1: ...BES 3 RESIDENTIAL ELEVATOR INSTALLATION MANUAL OCTOBER 2019...
Page 18: ...3B Overview of rail wall RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 17...
Page 20: ...3D Hydraulic power unit RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 19...
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Page 40: ...7A Sample layout drawing RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 39...
Page 41: ...7B Sample elevation drawing RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 40...
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Page 57: ...RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 56...
Page 58: ...13A Jack post detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 57...
Page 61: ...14A Cylinder detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 60...
Page 65: ...16A Sling RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 64...
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Page 74: ...20A Sheave detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 73...
Page 76: ...21A Sling roping detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 75...
Page 84: ...24A Pre stroke detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 83...
Page 87: ...26A Jack post roping detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 86...
Page 89: ...27A Sling extensions detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 88...
Page 91: ...28A Sling roller detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 90...
Page 93: ...29A Cab floor RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 92...
Page 105: ...34A Cab inline RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 104...
Page 106: ...34B Cab through RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 105...
Page 107: ...34C Cab 90 degree RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 106...
Page 112: ...36A Hoistway wiring detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 111...
Page 115: ...37A Cartop electrical RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 114...
Page 121: ...39A Sensor head RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 120...
Page 122: ...39B Coded strips RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 121...
Page 127: ...40A TRAVEL CABLE RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 126...
Page 129: ...41A Control panel diagram RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 128...
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Page 187: ...49A Handrail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 186...
Page 205: ...57A Telephone line detail RESIDENTIAL ELEVATOR INSTALLATION MANUAL CAMBRIDGEELEVATING COM 204...