23
Troubleshooting
Last updated: April 6, 2022 08:54. Revision #3658
No sound through one or both channels
• Amplifier not switched on.
• Amplifier is muted.
• Incorrect input is selected.
• Bad connection with amplifier, connector plugs not fully pushed home.
• Stylus is not making a connection to the record.
• No connection to the loudspeakers.
Distorted or inconsistent sound
• Turntable is connected to the incorrect amplifier input.
• Please note: Do not connect the turntable to an external phono stage or phono input.
• Wrong RPM used for the record.
• Tracking force and/or anti-skate incorrectly adjusted.
• Condition of the record is poor.
• Stylus is not making a connection to the record.
• Stylus is damaged.
• Turntable is picking up excessive vibrations or is not level.
Stylus skips across the record
• Stylus guard has not been removed.
• Tracking force is too light – Confirm that the tracking force is correct with the tonearm force gauge.
• Confirm that the Anti-Skating BIAS is set to “2”.
• Turntable is picking up excessive vibrations or is not level.
• Condition of the record is poor.
Turntable will not connect to a Bluetooth playback device
• Turntable and device are too far apart.
• Bluetooth device is not in pairing mode.
• Turntable is not in pairing mode.
Turntable is connecting to an incorrect Bluetooth playback device
• Disable/switch off all other Bluetooth devices.
• Clear all paired devices on the turntable.
Inconsistent sound through Bluetooth playback device
• Bluetooth signal is being blocked/interrupted.
• Turntable and device are too far apart.
