CAMBRIONIX PowerPad8S, User Manual

Page 1: ...Manual del usuario PP8S 2022 08 2022 Cambrionix Ltd All rights reserved EN ...

Page 2: ... eléctrica 9 4 4 Conexión al host 9 4 5 Cargando 9 4 6 Cables 9 4 7 Registro 10 4 8 Ayuda y soporte 11 5 Uso de su PP8S 12 5 1 Using without connecting to host 12 5 2 Using when connected to host 12 5 2 1 Conexión del hub a un equipo host 12 5 2 2 Cargando 12 5 2 3 Transferencia de datos 13 5 2 4 Communication Interface and Protocol 13 5 3 Escalabilidad 15 5 4 Administrar los puertos y su PP8S 16 ...

Page 3: ...mation 26 6 6 Consumables and Placing Orders 26 6 7 Alimentación 27 7 Troubleshooting 28 7 1 Initial troubleshooting tips 28 7 2 Logging through LiveViewer 28 7 3 Hardware Failure 29 7 4 Device connection 29 7 5 Hub connection issues 30 7 6 No GUI 31 7 7 Software troubleshooting 32 8 Eliminación 33 9 Devoluciones y productos dañados 34 9 1 Qué debo hacer si mi pedido llega y el producto está defec...

Page 4: ...ices It is ready to charge out of the box and sync devices when attached to a host computer When a local host computer is connected the host can control the operation of the ports using freely available software La carga y la sincronización del dispositivo se pueden monitorizar a través de la aplicación LiveViewer de Cambrionix la interfaz de programación de aplicaciones API o la interfaz de línea...

Page 5: ... del usuario para un uso sin riesgos y la seguridad durante el manejo This user manual cannot cover all possible applications Si desea información adicional o si surgen problemas que no se abordan suficientemente en este manual sufficiently addressed in this manual please ask your distributor or contact us directly using the means preferred which are located on the back cover of this manual PRECAU...

Page 6: ...olo de alerta de seguridad para evitar lesiones 3 3 Pictogramas Señales de advertencia Peligro eléctrico Peligro de incendio Señales de acción obligatoria Leer las instrucciones de funcionamiento Norma obligatoria 3 4 Modificación del producto Los productos Cambrionix se diseñan y fabrican para cumplir los requisitos de las normas de seguridad británicas e internacionales Modifications to the prod...

Page 7: ...al PRECAUCIÓN Riesgo de daños en su producto l Do not bend or compress any part of the product 3 5 Alimentación This section describes the safety precautions you must follow when using the power supply PRECAUCIÓN An electric shock or personal injury may occur l Do not use a damaged power cord or plug or a loose power socket l Do not touch the power plug with wet hands l Do not allow liquids to com...

Page 8: ...ower cord near heat sources l Connect the plug to an earthed socket PRECAUCIÓN Su producto Cambrionix podría sufrir daños l Utilice el producto solo en un entorno donde la temperatura ambiente esté dentro temperature is inside the operating temperature range l Operate the product only in an environment where the relative humidity is inside the operating range l Be careful not to leave the power co...

Page 9: ...ies are correct before opening This is to avoid retesting and repackaging any items that are not required When opening the packaging use a suitable method to open the box i e do not use a knife This is to ensure the product is not damaged PRECAUCIÓN Lesiones y daños al producto l There will be a sticker on the hub advising you to read the User manual before use This will need to be removed before ...

Page 10: ...host Once the power is connected connect the PP8S to your host system using a USB 2 0 tipo A cable El uso de un cable de host incorrecto puede dar lugar a que el hub y todos los puertos posteriores no sean reconocidos por su host Tenga en cuenta que las especificaciones USB exigen un suministro de corriente de carga mínima de 100 mA durante la transferencia de datos Como se indicaba anteriormente ...

Page 11: ... which can handle the speeds and power transfer that you require We would advice using the cable that was provided with the device to connect to our hubs 4 7 Registro Puede registrar su producto en www cambrionix com product registration ...

Page 12: ...sian net servicedesk customer portals También puede descargar cualquiera de nuestros manuales y mantenerse al día con este enlace l www cambrionix com product user manuals When contacting support please supply the product information for the hub in question This can be found on the Device Information Plate which is either on the underside or back of the unit Providing serial and Purchase order num...

Page 13: ...da por el fabricante comenzará una vez que se complete el perfilado Dependiendo del estado de carga del dispositivo conectado puede tardar decenas de segundos 5 2 Using when connected to host 5 2 1 Conexión del hub a un equipo host Connect the PP8S to your host system using a USB 2 0 tipo A cable El uso de un cable de host incorrecto puede dar lugar a que el hub y todos los puertos posteriores no ...

Page 14: ...u need to retain something else it would be better to issue settings_display first which gives you the entire settings which you can then modify and re issue in entirity 5 2 3 Transferencia de datos Si desea transferir datos cambiar aplicaciones restaurar o actualizar su dispositivo móvil se requiere una conexión de datos a un equipo host local The hub is compatible with macOS Windows and Linux op...

Page 15: ...Windows está configurado para descargar controladores de Internet automáticamente If this is not the case or if a Mac or Linux platform is used the driver may be downloaded from www ftdichip com Los controladores VCP son obligatorios For Linux or Mac computers the default OS drivers should be used The default communications settings should be set to 115200 baud 8 data bits no parity and one stop b...

Page 16: ...m USB ports Para añadir más hubs se procede de la misma manera forma Con este planteamiento de conexión en cadena es posible encadenar un máximo de ocho hubs adicionales lo que permite sincronizar un total de 57 dispositivos desde un solo equipo host Como alternativa es posible utilizar una topología de estrella que permite sincronizar un máximo de 64 dispositivos desde un solo equipo Con esta dis...

Page 17: ... modo de sincronización Biased Detect the presence of a device but it will not sync or charge it Apagado Turn specific ports on or off or switch the whole hub on or off no power and no data channels open 5 4 2 Perfiles de carga Para garantizar que los dispositivos conectados se carguen a su ritmo óptimo nuestros hubs USB inteligentes vienen con los siguientes perfiles de carga inteligentes integra...

Page 18: ...and then onto Beta before it is merged into the Release version If you have found a bug that we have a fix for the Alpha and Beta releases may already have addressed these and implemented fixes 5 5 1 Installing Software Cambrionix has two pieces of software that can be used to manage the devices and your hub using different host systems This section has instructions and information on using our so...

Page 19: ... current in mA Energy Present energy rate Tick boxes adjacent to each port symbol allow that port mode to be changed when the enable port controls is selected When the port is in Sync mode only instantaneous current can be monitored through LiveViewer When the port is in Charge mode the charge profile current energy rate charge duration and end time are displayed In addition to individual port inf...

Page 20: ...ownloaded from www cambrionix com products api and installed on the host machine Port information and control can be provided through the API Calls are sent as a request to the API to Get port device or Hub information or Set port functions such as mode A library of sample code can be obtained from www cambrionix com products api to help you integrate many of these functions into your process work...

Page 21: ...appear to show the installation status From this bar you can also view the release notes for the version of the software you are looking at 5 5 5 Removing Software If you wish to uninstall the software Cambrionix LiveViewer and Cambrionix API from your host system the following steps can do this One thing to note when removing the API is to check you have also removed the recorder service which wi...

Page 22: ... enter the password and the software will be removed The second way you can remove software is by using the command line All you need to do is to use the command in the following fashion sudo apt remove program_name You ll be asked to enter your account password When you enter it nothing is visible on the screen You will need to confirm removal it will ask for your confirmation press the enter key...

Page 23: ...i ya es la más actualizada To install the firmware onto the hub click the hub hubs connected that you want to update then select the firmware version you want to upgrade to Una vez seleccionada pulse el botón de actualización de la parte superior para que comience la actualización Firmware versions and hardware We advise not to change the firmware version on any new products you receive as this ma...

Page 24: ...nd attached devices To use the command line interface a serial terminal emulator must be installed on the host computer Algunos ejemplos son Serial ZTerm PuTTy y Minicom If you would like more information please look at our more in depth information here www cambrionix com cli Two example commands can be seen below you can use these commands to check hub information and health Comando Acción syste...

Page 25: ...mente con Cambrionix l Asegúrese de que el producto esté apagado y de que el cable de alimentación se haya desconectado del producto Sostenga el cable de alimentación junto al enchufe y no toque el enchufe ni el cable de alimentación con las manos mojadas o húmedas ya que podría provocar una descarga eléctrica l Limpie el producto con un paño limpio seco y suave No utilice detergentes que contenga...

Page 26: ...puerto 2 1 A Potencia de salida máx por puerto 10 W Potencia de salida total 87 36 W 6 3 Error flag rail values Five volt rail Max 5 58V Five volt rail Min 4 5V Twelve volt rail Max 14 5V Twelve volt rail Min 9 59V 6 4 Especificaciones físicas Conectores de entrada USB 2 0 tipo A Conectores de salida 8 x USB 2 0 tipo A Maximum Downstream Data Speed per Port 480 Mbps Rango de temperatura ambiente d...

Page 27: ... tipo A If you require any spare parts such as the power cables or USB 2 0 tipo A cable these can be ordered by quoting the product part number and the spare part number available from what s included section These can be ordered from the reseller or solution partner you purchased your PP8S from or from Cambrionix directly To find one of our partners local to you please visit www cambrionix com pa...

Page 28: ... 240 V CA Corriente de entrada típica 4 A a 115 V CA 2 A a 230 V CA Frecuencia de entrada 50 60 Hz Conector de entrada C14 Voltaje de salida 12 V Corriente de salida 15 A Potencia de salida máx 180 W Conector de salida DIN de 4 pines Dimensiones 210 x 85 x 46 mm ...

Page 29: ...s 1 Open LiveViewer if this is not already downloaded then go onto our website and download both the API and LiveViewer www cambrionix com software 2 Once in LiveViewer on the left hand side of the screen select the settings section 3 Once in the settings section select the API tab 4 In the API section click the cog on the right hand side of the local API 5 Click the select all tick box and then t...

Page 30: ...stem through the PP8S We have only observed this behaviour in a very few amount of devices by disabling CDP this has resolved all issues and the connections are stable You can disable CDP through NVRAM settings either by going through the advanced settings and turning Alt Sync charge off or through the API and disabling it via code For example using the command line the instructions would be as be...

Page 31: ...itation within the USB controller can only be resolved if you connect fewer USB devices to the controller in question For Apple devices there is a setting called USB accessories which can be activated Once activated it will reduce the amount of times a device will need to be unlocked trusted More information can be found at the link here Cannot connect any more devices Sometimes you may reach the ...

Page 32: ...ain when connecting the expansion port to another PDysnc 4 We recommend to use passive type C cables and not to use cables fitted with e markers see your cable supplier to see if e markers are fitted Cannot access COM port You may get an error message stating COM and then a number could not be opened Access is denied This is because an application has control over the COM port that the hub is conn...

Page 33: ...ftware troubleshooting Some users have noted that the API can cause a high level of CPU usage This can sometimes be linked to the API recorder service If you are finding this and you are not using it then we would reccommend to uninstall it from your system entirely ...

Page 34: ...la Unión Europea sobre residuos de aparatos eléctricos y electrónicos RAEE en las jurisdicciones que adoptan dicha Directiva está marcado como comercializado después del 12 de agosto de 2005 y no debe eliminarse como residuo urbano no clasificado Por favor utilice sus instalaciones locales de recolección de RAEE a la hora de eliminar este producto y observe de otra manera todos los requisitos apli...

Page 35: ... no se enciende póngase en contacto con el servicio de Atención al cliente y proporcione la mayor cantidad de información posible incluidos los pasos que haya intentado para resolver el problema l Please include photos of the damaged box and product when contacting Customer Support Note If you have received your order in a damaged box and the damage was indicated to the courier please provide us w...

Page 36: ...to o Productos no se devuelven en su estado original podrían cargarse costes adicionales consulte la sección de garantía y términos en nuestro sitio web l Cuando Cambrionix organice la recogida el envío de devolución será gratuito a menos que Cambrionix le notifique lo contrario l When contacting us about returning a product please provide the following information Collection Address Weights and d...

Page 37: ...CB l Probado y marcado CE l Probado y marcado según la Parte 15 de la FCC l Alojado en una envolvente a prueba de incendios de la especificación UL94 VO l Cumplimiento de RoHS l Probado independientemente por Underwriters Laboratory UL con el número de expediente E346549 ...

Page 38: ...te Cambrionix reconoce que todas las marcas comerciales marcas registradas marcas de servicio y otros nombres o símbolos protegidos contenidos en este manual y documentos relacionados son propiedad de sus respectivos titulares Mac y macOS son marcas comerciales de Apple Inc registradas en los EE UU y otros países y regiones Intel y el logotipo de Intel son marcas comerciales de Intel Corporation o...

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Page 40: ...owley Road Cambridge CB4 0DS Reino Unido 44 0 1223 755 520 enquiries cambrionix com www cambrionix com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 2022 08 2022 Cambrionix Ltd All rights reserved EN ...