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TITLE

terms of 

use

1.   SUBJECT
1.1  
These terms of use (the “Terms of Use”) govern the terms and 

conditions under which Came S.p.A. (“Came”) licenses the installation 

technicians in its network (the “Installers”) to use the software 

necessary to access and supply end customers with certain services 

related to the system called CameConnect (the “Software” and 

“CameConnect” respectively), which includes (i) the web interface via 

the website www.cameconnect.net (the “Website”); (ii) the smartphone 

application (the “App”); (iii) fi rmware and software; (iv) hardware 

devices (the “Hardware”).

1.2  The owner of the Software, the Website and CameConnect is Came.
1.3  In order to download the Software and access CameConnect, the 

Installer must fi ll in a form on the Website, in which he/she will have to 

provide some personal data (the “Form”).

 

In order to fi ll in the Form, the Installer must also register on the 

Website, if he/ 

she has not done so already, opening an account, 

creating an ID and relative password. Except in the event that a 

third party violates the Came computer systems, the Installer shall 

be exclusively responsible for maintaining the confi dentiality of his/

her account information, including the password, and any activities 

originating from the account itself. In the event of unauthorised use of 

the account, the Installer shall give immediate written notice to Came 

so that the account itself can be blocked.

1.4  By accepting the Terms of Use, the Installer declares that he/she is 

in possession of all the requirements necessary to accept the terms 

contained herein and recognises the compulsory nature of said terms.

2.   LICENSING AND INTELLECTUAL PROPERTY RIGHTS
2.1  
Came grants the Installer a non-exclusive, revocable, limited, personal 

and non-transferable licence for the Software for an indefi nite period, 

which may only be used in accordance with the Terms of Use.

2.2  The Installer shall be exclusively responsible for the use of the 

Software and, to that end, undertakes not to use it with any application 

other than CameConnect and/or in relation to products other than 

those from the Came Group.

2.3  The Installer remains responsible for ensuring he/she has the tools and 

technical accessories necessary to support the use of the Software. 

The minimum system requirements required at that particular time are 

indicated on the following webpage.

2.4  Came remains the exclusive owner of all rights concerning the 

Software and CameConnect, including trademarks, patents and 

confi dential information related thereto. Consequently, the Installer 

does not acquire any right, title or interest in respect of any intellectual 

property rights, copyright or other proprietary rights, including patents, 

designs, trademarks, copyright, database rights, commercial or 

confi dential information or secrets proprietary to or available to Came.

2.5  The Installer recognises that the Software, and related documentation, 

are licensed exclusively to the Installer and that the use of the 

Software must be in accordance with applicable laws, in particular 

those concerning the protection of copyright and/or other industrial or 

intellectual property rights.

 

Consequently, the Installer is prohibited from:

 

copying (except for backup), transferring, reselling, sublicensing and/or 

marketing the Software in any form, in whole or in part;

 

modifying, decompiling, disassembling and/or performing reverse 

engineering on the Software;

 

using the Software for purposes other than the operation of 

CameConnect;

 

removing any reference to Came’s proprietary rights relating to the 

Software and CameConnect.

3.   CAMECONNECT
3.1
  CameConnect has the features described in detail in the User Manual.
3.2  The features of the Software and CameConnect are subject to change 

without notice.

4.   DURATION OF THE LICENCE
 

The licence shall be deemed granted indefi nitely. Either party may 

withdraw at any time without penalty or compensation.

5.   EXPRESS TERMINATION CLAUSE
 

Came reserves the right to terminate this licence agreement with 

immediate effect in the event of the violation of the terms of Articles 

2.2 and/or 2.5. In this case, termination shall occur automatically 

upon receipt by the Installer of the notifi cation sent by Came, with no 

obligation for prior notice, without prejudice to the right of Came to 

claim compensation for any damage suffered.

6.   PROVISION OF THE SERVICE. LIMITATION OF LIABILITY
6.1
  Came undertakes to ensure the ongoing provision of CameConnect 

and the contents of the Website.

6.2  Came will do everything in its power to schedule maintenance of the 

systems so as to ensure the ongoing nature of the provision. In the 

event of extraordinary and/or unscheduled maintenance, Came shall 

take all reasonable measures to reduce the inconvenience to the 

Installer.

6.3  In the event that any service defi ciencies are due to causes not 

attributable to Came, including, but not limited to, unforeseeable 

circumstances, force majeure, technical problems related to third-party 

internet, software or hardware, interference and/or specifi c weather 

conditions, Came will not be in any way liable for the failed or faulty 

provision of the service, nor will it be liable for any loss, damage or 

injury arising from these to the Installer.

7.   INSTALLER DATA AND PRIVACY
7.1
  Registering on the Website implies the transfer by the Installer 

of certain personal data. To this end, the Installer undertakes to 

communicate correct, current and truthful data.

7.2  The Installer’s personal data will be processed by Came as detailed in 

its privacy policy.

7.3  With the prior express consent of end customers, Came may inform 

the Installer of the data strictly necessary for the provision of remote 

assistance services related to CameConnect. In particular, with the 

express consent of the end user, the Installer that performed the 

installation of the automation, home automation, security, temperature 

control and/or video surveillance system manufactured by Came may 

be associated with the system itself. In this way, the Installer can 

perform remote diagnostics, also verifying the number of operations 

performed, the status of the photocells and the Hardware parameters, 

and proceed with remote assistance to help the end customer.

 

For the above purposes, pursuant to Italian Legislative Decree 

196/2003, by fi lling in the form and/or registering on the Website, the 

Installer is appointed as external data processor. The Installer therefore 

undertakes to comply with the applicable laws regarding privacy, doing 

whatever is necessary to ensure the confi dentiality and protection of 

data disclosed by Came, and putting in place all necessary technical 

measures. The Installer shall hold harmless and indemnify Came from 

any liability that may arise to the latter in violation of this article.

 

The Installer may use the data disclosed by Came exclusively for the 

provision of the remote assistance services related to CameConnect; 

any other use of the same is forbidden, as is its provision, sale and/or 

transfer to third parties.

 

In any case of termination of the licence, the Installer undertakes to 

delete the data immediately, and in any case within 5 days from the 

termination itself, providing immediate written confi rmation to Came.

8. GENERAL PROVISIONS
8.1
  Any communication from the Installer that is connected and/or related 

to the relationship with Came - including any complaints, reports, 

requests, exercising of the right of withdrawal etc. - must be sent to 

the e-mail address support.cameconnect@came.com or, by registered 

mail with acknowledgement of receipt, to the following address:

 

Came S.p.A.

 

Via Martiri della Libertà 15,

 

31030 Dosson di Casier

 

Treviso - Italia

 

Any communication to the Installer will be sent by registered mail with 

acknowledgment of receipt or by e-mail to the addresses indicated on 

the form.

8.2  Any dispute arising from these Terms of Use or related thereto will be 

under the exclusive jurisdiction of the Court of Treviso (Italy).

8.3  Came reserves the right to make changes to the Terms of Use at any 

time, publicising them on this page. In the event of a failure to accept 

the changes made to the Terms of Use, the Installer may withdraw 

under the terms of article 4.

Summary of Contents for BXV400GS

Page 1: ...CAME COM UK BXV400GS kit Complete kit for a sliding gate weighing up to 400kg max width 14m QUICK SETUP GUIDE TO BE READ IN CONJUNCTION WITH THE FULL INSTRUCTION MANUAL ...

Page 2: ...ter RGSM001S Gateway Module RSE Connection Card SIM May be preinstalled in RGSM001S 1 Kit Contents 2 Safety Instructions 3 Typical Gate Setup 4 Geometry 5 Manual Release Instructions 6 Wiring Diagram 7 Pre installed SIM Card 8 Initial Power On 9 Commissioning the RGSM 10 Commissioning via App 11 Commissioning via Panel 12 Safety Options 13 Replacing the SIM Card 14 Optional Accessories ...

Page 3: ...assing through the gate Keep feet away from the bottom of the gate during operation Do not operate the gate by remote control unless they are in view Do not attempt to block or interfere with the gate movement during operation Under no circumstances should you attempt to modify the gate automation system Ensure that your gate is serviced at 3 to 12 month intervals dependent on number of openings b...

Page 4: ... 5 3 4 6 OUTSIDE OF GATES INSIDE OF GATES 10 11 12 8 1 BXV Motor 5 Selector Keypad optional 9 Photocell column optional accessory 2 Limit switch fins 6 Photocells on outside of gate posts 10 Slide guides 3 Reception Antenna 7 2nd set of Photocells optional 11 Rack 4 Flashing Light optional 8 Mechanical End Stop not supplied 12 Sensitive safety edge CONTROL PANEL The control panel is integral to th...

Page 5: ...essories 5 Prepare a Ø 20 mm tube to run the release cord through A 6 Use Ø 40 mm corrugated tubes to connect the gearmotor to the accessories The number of tubes depends on the type of system and the accessories that are going to be fitted INSTALLATION Please refer to the full manual for installing the motor rack and setting travel end points 290 145 145 300 170 250 85 85 95 212 160 106 1 2mm 117...

Page 6: ...al position B2 and push in B3 while turning the key to lock it in pace B1 Take the key out and replace the cap B4 6 Attempt to manually move the gate to ensure it is fully engaged The BXV sliding gate operator has a manual release system which pops out when the motor is unlocked Basic Maintenance Hints Tips If a ground track is fitted ensure the track is always clear of debris Lubricate manual rel...

Page 7: ... M N FC FA F E L N A GND B A B S1 GND 10 11 E 5 Z4 C AF43S Plug in TOP A433N Antenna Cable length RG58 Max 5m RSE Set RSE jumper to OFF 1 2 3P 7 10 TS 2 CX CY M N FC FA F E L N A GND B A B S1 GND 10 11 E 5 Z4 C RGSM001S Gateway Module Cable length Max 3m power 10 2 A B GND Mains Supply 230 V AC Cable length 1m 20m 3 Core 1 5mm Flex 20m 30m 3 Core 2 5mm Flex ...

Page 8: ...rength or availability and therefore will not be held liable for lack of service came automation internet came cloud setup app for the installer GET IT ON AppStore GET IT ON automation app for the end user GET IT ON AppStore GET IT ON System Frequency Approx Movements Est SIM Life Based on Usage Occasional Usage Approx 5 gate manoeuvres per week 4 7 Years Average Usage Approx 3 4 gate manoeuvres p...

Page 9: ...flash 1x sec indicating the RGSM001S is registered on a GSM network 2 POWER LED Green The LED will flash 5x sec indicating the RGSM001S is not yet configured on the Connect platform Power on the control board Installer Tip If the RGSM001S is located in a concealed area and a low GSM signal observed a 2m extension cable and bracket is available to purchase This then allows the aerial to be located ...

Page 10: ...arrive please check your junk folder download the connect setup app adding the rgsm gateway to your technician account technician connect setup app 1 3 2 If you have an existing account please move to step 3 Important The installation must be carried out by skilled and qualified personnel Mr Wilson Sills Road DE74 2US Mr Wilson Sills Road DE74 2US 1 1 GET IT ON AppStore GET IT ON Installer Tip The...

Page 11: ...dBm 24V CONNECT 123 4 GND A N T 10 2 COM IN2 COM IN1 B A 1A 30V RGSM001S If you intend to retain control of the SIM for top up If as the installer you intend to retain control of the SIM for top up purposes we recommend that you complete the Name field with information relating to the customer property or site and in the Description field you insert the SIM number which will give you full visibili...

Page 12: ... automation Select Manual Add Select BXV ZN7 from the drop down list Enter a name and description then press Add adding automation 1 BXV ZN7 Automation for sliding gates 400 Kg Front Gates Front Gates 1 Installer Tip The Name and Description entered here can be used to identify the gate location Name Front Gates Description Front Gates This shows under the customers Automation App on the main disp...

Page 13: ... Select Add Select either Local Acquisition or Add with QR Code If you pressed Local Acquisition the screen will change to the one shown here Select the button on the fob and it will add the button straight onto the control panel Select OK Set the safety inputs please refer to section 12 for options Select Next Select Calibrating Travel ...

Page 14: ...ocess for all fobs Select the back button to return to the main menu If you select ADD via QR Code the app will open the devices camera enabling scanning of the QR code on the fobs packaging Once the QR code has been scanned enter a Name and select the correct function for each button on the fob If you wish for a certain button to not be active then untick the check box for that button Select Conf...

Page 15: ...on App On first login you will be prompted to accept the gateway You will then be presented with control options for your automation To transfer to a customer select the 3 dots Select Transfer site Enter customer details you wish to transfer to Select confirm The customer will get an email asking to confirm the account transfer to customer 2 name mycustomer co uk name mycustomer co uk Firstname La...

Page 16: ...afety inputs F 2 F 3 O F F 5 Set the opening direction F 5 4 O F F left O N right viewed from the inside of the property looking out 6 Set the motor type A 1 1 7 Setup the encoder A 3 O N The Gates will now perform a close and open cycle 8 Exit the programming using the button 9 Check the gate operation by pulsing across connections 2 7 the gate will close Please refer to the main manual for Chang...

Page 17: ... saved remove a transmitter button 1 Press and hold the button for 2 seconds to access programming F 1 appears on the display 2 Remove a transmitter button U 2 O N 3 Use the arrow buttons to choose the number associated with the transmitter button you wish to remove C L R will appear to confirm deletion remove all transmitters 1 Press and hold the button for 2 seconds to access programming F 1 app...

Page 18: ... triggered the automation will stop If the auto closing option is enabled and the safety is no longer triggered the auto closing countdown will commence once completed the automation will start closing the device C4 OBSTRUCTION WAIT When the automation is in either its opening or closing cycle and the safety circuit is triggered the automation will stop Once the safety is no longer triggered the a...

Page 19: ... and fit the replacement SIM card into the slot Replace the casing and power up the control panel Send an SMS to the telephone number of the SIM reporting the APN details Access Point Name ask the service provider for APN details e g APN pp vodafone co uk Capital lowercase letters and punctuation must be respected The SIM must be capable of 2G data transmission and have the PIN code disabled Full ...

Page 20: ...y colour 806SL 0240 SELB1SDG2 Surface mounted with blue backlighting for 50 users RAL7024 Grey colour 806SL 0250 SELB1SDG3 Surface mounted with blue backlighting for 250 users RAL7024 Grey colour TRANSPONDER SELECTORS 806SL 0300 SELR1BDG Surface mounted Bus transponder reader for cards keyfobs and TAG Manchester protocol with blue backlighting RAL7024 Grey colour 806SL 0310 SELR2BDG Flush mounted ...

Page 21: ... to each other with no interference issues cross talk 001DIR10 Pair of 12 24 V AC DC outdoor photocells range 10m 001DIR20 Pair of 12 24 V AC DC outdoor photocells range 20m 001DIR30 Pair of 12 24 V AC DC outdoor photocells range 30m PHOTOCELL column 001DIRL Natural finish aluminium post H 500mm 001DIRLN Black anodised aluminium post H 500mm 001DIRCG Silver RAL9006 PVC post H 500mm CAME KEY 806SA ...

Page 22: ...e correct use of the Software requires the possession of an automation home automation security temperature control and or video surveillance system manufactured by Came which has been enabled for remote management 3 5 Any costs for connection via internet including telephone costs according to the rates applied by the operator chosen by the User himself herself are the sole responsibility of the ...

Page 23: ...lation of the automation home automation security temperature control and or video surveillance system manufactured by Came may be associated with the system itself In this way the installer can perform remote diagnostics also verifying the number of operations performed the status of the photocells and the Hardware parameters and proceed with remote assistance to help the User 11 COMMUNICATION An...

Page 24: ... immediate effect in the event of the violation of the terms of Articles 2 2 and or 2 5 In this case termination shall occur automatically upon receipt by the Installer of the notification sent by Came with no obligation for prior notice without prejudice to the right of Came to claim compensation for any damage suffered 6 PROVISION OF THE SERVICE LIMITATION OF LIABILITY 6 1 Came undertakes to ens...

Page 25: ...ividual parts of the additional network services and other related services referred to in Section 3 1 lit c of these GTC 1NCE expressly points out that the type and scope of such services of the respective mobile network operators in particular also the respective available transmission technologies e g no permanent use of 2G 3G in individual countries may vary and in addition individual availabl...

Page 26: ...tion 2 of these GTC for the Services Within the framework of the conclusion of the contract the Customer may choose between different payment methods offered by 1NCE Unless otherwise agreed between the Parties the charges to be paid by the Customer for the purchase of additional Quotas in accordance with Section 3 3 sentence 2 of these GTC shall be determined by the price list of 1NCE valid at the...

Page 27: ...ata Protection Act Bundesdatenschutzgesetz 10 2The Parties also undertake to treat all other confidential information of the other Party that the receiving Party becomes aware of in connection with the contractual relationship as strictly confidential and not to disclose such information to any third party for an unlimited period 10 31NCE uses the payment service provider Stripe Payments Europe Lt...

Page 28: ...O THIS DOCUMENT AT ANY TIME THE DATA AND INFORMATION SHOWN IN THIS CATALOGUE ARE SUBJECT TO CHANGE WITHOUT OBLIGATION TO GIVE PRIOR NOTICE BY CAME S P A E OE CAME BPT North Unit 1B Sills Road Willow Farm Business Park Castle Donington DE74 2US Tel 0115 921 0430 CAME BPT South Liberta House Maxted Road Maylands Ind Est Hemel Hempstead Herts HP2 7DX Tel 01442 230 800 CAME BPT Ireland Unit 9 The West...

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