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WHAT TO DO IF ...
ISSUES
POSSIBLE CAUSES
POSSIBLE FIXES
The operator
neither opens
nor closes
• Power supply is missing
• The gearmotor is stuck
• The transmitter emits a weak
signal or no signal
• Release lever is raised
• Button/s and/or selectors
stuck
• Check main power supply
• Lock the gearmotor
• Replace the batteries
• Make sure the release lever is lowered
• Check that the devices and the electric
cables are in proper working conditions
The operator
opens but
does not
close
• The photocells are working
• Check that there are no obstructions in the
range of operation of the photocells
⚠
If the problem cannot be solved by following the fixes in the table or if any malfunctions,
anomalies, noises, vibrations or suspicious and unexpected behavior is experienced on the
system, call for qualified assistance.
MAINTENANCE
⚠
WHEN CLEANING, MAINTAINING AND REPLACING PARTS, DISCONNECT THE OPERATOR
FROM THE MAINS POWER SUPPLY (EXCLUDING POINT B)
At least every six months, perform ordinary maintenance jobs.
⚠
When performing this procedure, keep clear of the movement of the boom.
A - Wipe clean the photocells' glass with a soft, slightly water-dampened cloth. Do not use any solvents
or other chemicals.
B - Check that the photocells are working properly by waving an object between them when the boom
is moving: if the boom inverts its direction or the maneuver is stopped, the photocells are working
properly.
C - Check that there are no impediments to the proper operation of the operator, such as any overgrown
vegetation that could block the photocells or any changes or yielding to the barrier's structure.
Any repairs, or changes to the installation must be performed by qualified staff and all jobs
logged carefully.
