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Warranty
Warranty
We provide product repair and replacement services within the warranty period
in accordance with the consumer protection regulations(the Korea Fair Trade Commission Directive 2008-3)
Warranty period
•
Product
(main unit)
: 12 months from the purchase date
(But, if purchase date is not clear, it can be applying 3 months warranty after manufacturing date)
•
Accessory
(expendable supply)
: 6 months including SD card.
(In case of using DC fuse power cable, memory card life can be shorter than general use)
•
Service parts holding period: 5 years after stopping sales
※
Warranty period is 12 months after purchase.
※
We provide product repair and replacement services within the warranty period in accordance with the consumer protection
regulations (the Korea Fair Trade Commission Directive 2008-3)
Claim a service for trouble
caused in a normal use
condition
Type of Damage
Compensation standard
Within Warranty Period
After Warranty Period
Claim a service for a main part within 10 days after purchase
Replacement or refund
Not applicable
Claim a service for a main part within 1 month after purchase
Replacement or Free repair
Not applicable
Claim a service for faulty unit
Free repair
Repair at cost
Repair is not available
Replacement or refund
Replacement or refund after
depreciation
Replacement is not available
Refund at cost
Applicable by bylaw
Claim a service for a main part within 1 month after unit exchange Refund at cost
Applicable by bylaw
Same defect over 3 times
Replacement or refund
Not applicable
Multi defect over 5 times
Replacement or refund
Not applicable
Lost by service center during repair service
Replacement or refund
Applicable by bylaw
Claim a service for not
holding service parts within
service parts holding period
Trouble caused in a normal use condition
Replacement or refund
Not applicable
Customer’s negligence or fault, Functional defect
Repair at cost
Damaged unit from distribution
Replacement
Not applicable
Damaged unit from installation
Replacement
Not applicable
Customer’s negligence or
fault, Functional defect
Repair is available
Replacement at cost
Applicable by bylaw
Repair is not available
Repair at cost
Repair at cost
Summary of Contents for BLACKSYS CF-100
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