Campbell 229, Instruction Manual

Warranty and Assistance 

The

229 HEAT DISSIPATION MATRIC WATER POTENTIAL 

SENSOR 

is warranted by CAMPBELL SCIENTIFIC, INC. to be free from 

defects in materials and workmanship under normal use and service for twelve 
(12) months from date of shipment unless specified otherwise.  Batteries have 
no warranty.  CAMPBELL SCIENTIFIC, INC.'s obligation under this 
warranty is limited to repairing or replacing (at CAMPBELL SCIENTIFIC, 
INC.'s option) defective products.  The customer shall assume all costs of 
removing, reinstalling, and shipping defective products to CAMPBELL 
SCIENTIFIC, INC.  CAMPBELL SCIENTIFIC, INC. will return such 
products by surface carrier prepaid.  This warranty shall not apply to any 
CAMPBELL SCIENTIFIC, INC. products which have been subjected to 
modification, misuse, neglect, accidents of nature, or shipping damage.  This 
warranty is in lieu of all other warranties, expressed or implied, including 
warranties of merchantability or fitness for a particular purpose.  CAMPBELL 
SCIENTIFIC, INC. is not liable for special, indirect, incidental, or 
consequential damages. 

Products may not be returned without prior authorization.  The following 
contact information is for US and International customers residing in countries 
served by Campbell Scientific, Inc. directly.  Affiliate companies handle 
repairs for customers within their territories.  Please visit 
www.campbellsci.com to determine which Campbell Scientific company 
serves your country.   

To obtain a Returned Materials Authorization (RMA), contact CAMPBELL 
SCIENTIFIC, INC., phone (435) 753-2342.  After an applications engineer 
determines the nature of the problem, an RMA number will be issued.  Please 
write this number clearly on the outside of the shipping container.  
CAMPBELL SCIENTIFIC's shipping address is: 

CAMPBELL SCIENTIFIC, INC. 

 RMA#_____ 
 

815 West 1800 North 

Logan, Utah 84321-1784 

For all returns, the customer must fill out a “Declaration of Hazardous Material 
and Decontamination” form and comply with the requirements specified in it.  
The form is available from our website at 

www.campbellsci.com/repair

.  A 

completed form must be either emailed to 

shanna@campbellsci.com

 or faxed 

to 435-750-9579.  Campbell Scientific will not process any returns until we 
receive this form.  If the form is not received within three days of product 
receipt or is incomplete, the product will be returned to the customer at the 
customer’s expense.  Campbell Scientific reserves the right to refuse service on 
products that were exposed to contaminants that may cause health or safety 
concerns for our employees. 

CAMPBELL SCIENTIFIC, INC. does not accept collect calls.