Campbell HMP50, Instruction Manual

Warranty and Assistance 

The

HMP50 TEMPERATURE AND RELATIVE HUMIDITY PROBE 

is 

warranted by CAMPBELL SCIENTIFIC, INC. to be free from defects in 
materials and workmanship under normal use and service for twelve (12) 
months from date of shipment unless specified otherwise.  Batteries have no 
warranty.  CAMPBELL SCIENTIFIC, INC.'s obligation under this warranty is 
limited to repairing or replacing (at CAMPBELL SCIENTIFIC, INC.'s option) 
defective products.  The customer shall assume all costs of removing, 
reinstalling, and shipping defective products to CAMPBELL SCIENTIFIC, 
INC.  CAMPBELL SCIENTIFIC, INC. will return such products by surface 
carrier prepaid.  This warranty shall not apply to any CAMPBELL 
SCIENTIFIC, INC. products which have been subjected to modification, 
misuse, neglect, accidents of nature, or shipping damage.  This warranty is in 
lieu of all other warranties, expressed or implied, including warranties of 
merchantability or fitness for a particular purpose.  CAMPBELL SCIENTIFIC, 
INC. is not liable for special, indirect, incidental, or consequential damages. 

Products may not be returned without prior authorization.  The following 
contact information is for US and International customers residing in countries 
served by Campbell Scientific, Inc. directly.  Affiliate companies handle 
repairs for customers within their territories.  Please visit 
www.campbellsci.com to determine which Campbell Scientific company 
serves your country.   

To obtain a Returned Materials Authorization (RMA), contact CAMPBELL 
SCIENTIFIC, INC., phone (435) 753-2342.  After an applications engineer 
determines the nature of the problem, an RMA number will be issued.  Please 
write this number clearly on the outside of the shipping container.  
CAMPBELL SCIENTIFIC's shipping address is: 

CAMPBELL SCIENTIFIC, INC. 

 RMA#_____ 
 

815 West 1800 North 

Logan, Utah 84321-1784 

For all returns, the customer must fill out a “Declaration of Hazardous Material 
and Decontamination” form and comply with the requirements specified in it.  
The form is available from our website at 

www.campbellsci.com/repair

.  A 

completed form must be either emailed to 

repair@campbellsci.com

 or faxed to 

435-750-9579.  Campbell Scientific will not process any returns until we 
receive this form.  If the form is not received within three days of product 
receipt or is incomplete, the product will be returned to the customer at the 
customer’s expense.  Campbell Scientific reserves the right to refuse service on 
products that were exposed to contaminants that may cause health or safety 
concerns for our employees.