Guarantee
This equipment is guaranteed against defects in materials and workmanship.
We will repair or replace products which prove to be defective during the
guarantee period as detailed on your invoice, provided they are returned to us
prepaid. The guarantee will not apply to:
Equipment which has been modified or altered in any way without the
written permission of Campbell Scientific
Batteries
Any product which has been subjected to misuse, neglect, acts of God or
damage in transit.
Campbell Scientific will return guaranteed equipment by surface carrier
prepaid. Campbell Scientific will not reimburse the claimant for costs incurred
in removing and/or reinstalling equipment. This guarantee and the Company’s
obligation thereunder is in lieu of all other guarantees, expressed or implied,
including those of suitability and fitness for a particular purpose. Campbell
Scientific is not liable for consequential damage.
Please inform us before returning equipment and obtain a Repair Reference
Number whether the repair is under guarantee or not. Please state the faults as
clearly as possible, and if the product is out of the guarantee period it should
be accompanied by a purchase order. Quotations for repairs can be given on
request. It is the policy of Campbell Scientific to protect the health of its
employees and provide a safe working environment, in support of this policy a
“Declaration of Hazardous Material and Decontamination” form will be
issued for completion.
When returning equipment, the Repair Reference Number must be clearly
marked on the outside of the package. Complete the “Declaration of
Hazardous Material and Decontamination” form and ensure a completed copy
is returned with your goods. Please note your Repair may not be processed if
you do not include a copy of this form and Campbell Scientific Ltd reserves
the right to return goods at the customers’ expense.
Note that goods sent air freight are subject to Customs clearance fees which
Campbell Scientific will charge to customers. In many cases, these charges are
greater than the cost of the repair.
Campbell Scientific Ltd,
80 Hathern Road,
Shepshed, Loughborough, LE12 9GX, UK
Tel: +44 (0) 1509 601141
Fax: +44 (0) 1509 601091
Email: support@campbellsci.co.uk
www.campbellsci.co.uk
