Campfire 10000494, Instruction Manual

11

TROUBLE SHOOTING

Issue

Possible Solutions

Bag does not vacuum

•  Check power cord is firmly plugged into power outlet 

and outlet is switched on

•  Check power cord for any damage

•  Make sure bag is inserted correctly 

•  Check there is no damage to bag or lower gasket

•  Press down on both sides of the lid and make sure it is 

locked in place

•  Wait 25 minutes to allow appliance to cool off, and 

then try using again

Air still inside bag

•  Check that there are no gaps, folds, wrinkles or holes 

in the pre-sealed bags

•  Check for loose, worn or cracked Upper and Lower 

sealing gaskets

•  Foods with high liquid contents may prevent the bag 

from sealing properly. Cut bag open and wipe top 

inside of bag and reseal

•  Check to see if bag is properly inserted into the 

vacuum chamber

•  Make sure you’ve placed the bag in the proper place. 

When making a bag from a roll, make sure the end of 

the cut piece is on the sealing strip

Appliance does not seal after vacuuming

•  Check that there are no gaps, folds, wrinkles or holes 

in the pre-sealed bags

•  Moisture of foods with high liquid content will prevent 

the bag from sealing properly. Cut bag open and wipe 

top inside of bag and reseal

•  Make sure you’ve placed the bag in the proper place. 

When making a bag from a roll, make sure the end of 

the cut piece is on the sealing strip

•  Make sure you’ve given the appliance time to cool 

down. Wait 20 seconds between seals

Vacuum is released

•  Check the seal of the bag. There may be a hole 

or wrinkle that is allowing air to re-enter the bag. 

Carefully cut the bag open and re-seal it, or use an 

entirely new bag.

•  Make sure there is no moisture or liquid from the 

food present within the bag seal. You may need to 

cut open the bag and re-seal it, or use an entirely new 

bag. Partially freeze foods with excess liquids, prior to 

vacuum sealing.

•  Make sure there are no food items with sharp edges 

that may have punctured the bag. If you find a 

puncture hole, seal the item in an entirely new bag.

•  Make sure no liquids were drawn to the sealing strip 

area.

•  Check for loose, worn or cracked Upper and Lower 

sealing gaskets.

•  Moisture of foods with high liquid content will prevent 

the bag from sealing properly. Cut bag open and wipe 

top inside of bag and reseal.

Bag melts

•  The sealing strip may have been too hot during the 

sealing process. Allow the unit to cool for 20 seconds 

between uses. If the bag continues to melt, allow 

unit to cool with the lid in the upright position for 25 

minutes before using.