CAN Albert PC-EFTPOS, User Manual

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   Commonwealth Bank  

Albert PC-EFTPOS Integrated User Guide

5. Accessibility 

Albert PC-EFTPOS Integrated has the capability to be accessible to the 350,000 Australians who are blind or 
have low vision through the use of text to speech technology.
Albert Accessible mode provides a way for people who are blind or have low vision to complete PIN entry 
within the Albert Payment app. 

Accessible Mode

Accessible 
Mode

Albert has been designed to be easy to navigate and use. We also want to 
make the payment process easy for people who are blind or have low vision. 

How to use 
Accessibility 
Mode

1.  Enter 

Accessible Mode

 from the 

Merchant Context Menu.

2.  Press to turn 

ON

 Accessible 

Mode.

3.  Press return button to Payment 

app, initiate transaction from 
POS. Then standard card prompt 
screen will be shown.

4.  Text to speech will prompt the 

customer to insert, swipe or tap 
their card.

5.  Voice prompts will instruct the 

customer to enter their PIN, based 
on instructions below. An asterisk 
will display in the box for each 
successfully entered digit.

•  Entering a PIN.
•  Confirming PIN.
•  Confirmation – Upon confirmation 

the voice prompt will read out:

•  Approved – Total amount, 

account type.

Š

Declined – Transaction 

declined.

Š

Cancelling Purchase – Long 

press with 3 fingers to 
cancel and return to previous 
screen.