Canadian Spa Cambridge Owner'S Manual Download

Page: 16 / 28

C A M B R I D G E T P 5 0 0

ISSUE

POSSIBLE CAUSE

SOLUTION

• No power

Breaker or RCD off

Check that RCD breaker is turned ON

Loose wire connection

Check wire connections

• RCD trips

Mis-wired

Check wiring per diagram, especially neutral wire

Component failure

Perform elimination test to determine failed component. See

elimination

test

section

• Heater not operating or spa no

heating

Temperature set to low

Set temperature above current water temperature

Water level too low

Add water until water level is 1 inch (25mm) above Water Line

Blown fuse

Check 30amp bus fuse on control board

Component failure

Contact dealer

• Pump not operating or turns off

Air lock

See Air lock procedure

after a short time

Improper voltage to pump

Contact dealer or qualified electrician

Time out

As a safety precaution, the Spa Controller only allows Pump

operation for 15 minutes continuously

Component failure

Contact dealer or qualified electrician

Thermal overload

During extreme high ambient temperatures the pump motor

may reach the motor thermal overload limit. Wait until motor

cools and retry. If problem persists contact dealer

• Pump surging

Low water level

Add water until water level is 1 inch (25mm) above water line

• Light will not turn on

Burned out bulb

Change bulb

Light bulb may have fallen out

Unscrew back housing and reinsert bulb

• Ozone Generation Unit will not

Blown fuse

Check Ozone fuse

operate

Burned out UV bulb

Replace unit

Component failure

Contact dealer

•

No water Flow from Jets

Air lock

See air lock procedure

Adjustable jets turned off

Turn jets on

Faulty pump or motor

Contact dealer

Slice valve closed

Open slice valve

Clogged filter

Clean or change filter

•

Jet popped Out

Jet face not seated

Insert jet and turn clockwise until jet snaps into place you will

feel

the

jet

seat

Broken jet

Contact dealer

• No air flow from jet

Adjustable jets turned off

Turn jets on

Air control valve not open

Open air control valve

Broken jet

Contact dealer

Jet not seated properly

Insert jet and turn clockwise until jet snaps into place as it seats

• Noisy Pump or Motor

Air lock

See air lock procedure

Low water level

Add water until water level is 1 inch (25mm) above water line

Clogged filter

Clean or replace filter

Damaged or warn motor bearings

Contact dealer

• Spa Overheating

High ambient temperature

During extreme high ambient temperatures the spa may over

heat due to internal friction with in the plumbing. Reduce set

temperature or remove spa cover to cool.

Filtration duration

Reduce filtration cycle duration to minimum setting

• Spa will not turn off

Spa is trying to heat

Check set temperature or heat indicator light on topside

console

Spa is on high filter cycle

Check filter cycle and reduce to 2 or 4

• Abnormal water

Excessive evaporation

Check and adjust spa cover if needed

Excessive splashing

Monitor water level after each use

• Water not clean

Dirty or clogged filter

Clean or replace filter

Poor water chemistry

See common water problems section

Insufficient filtration Cycle duration

Based on usage ,adjust filtration cycle duration

High solids content

See common water problem section

Trouble shooting

(16)

Summary of Contents for Cambridge

Page 1: ...C A M B R I D G E T P 5 0 0 Cambridge Spa Owners Manual TP500 200 x 200 x 88cm 79 x 79 x 35 KH 10077 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com ...

Page 2: ...this product yourself as opening or removing audio covers may expose you to dangerous voltage or other risk of injury Refer all servicing to qualified service personnel 12 CAUTION Risk of Electrical Shock When the power supply connections or power supply cord s are damaged if water is entering the audio video compartment or any electrical equipment compartment area if the protective shields or bar...

Page 3: ...is available please contact us for more information Cancellation Policy We require a 48 hour cancellation notice in writing or email prior to your scheduled delivery If we are notified later then a reasonable cancellation charge will be applied Service and Warranty Procedures Please read through your warranty carefully as some items are deemed user serviceable and considered general maintenance it...

Page 4: ...f your spa Increase or decrease the force of your jets by opening or closing the air control valves 5 SPEAKERS x 2 Audio speaker system for playing music from an MP3 device 6 LED CUP HOLDERS x 2 Placeholder for drinking receptacle 7 AIR VALVE To adjust air flow into water stream 8 JET VARIOUS Device that ejects air and water creating water movement in the spa Adjustable directional rotational and ...

Page 5: ...r OZONE GENERATOR Device that generates ozone to aid in maintaining water quality Ozone helps eliminate organic material such as body oils dead skin cells and hair DRAIN VALVE Valve located on the outside of spa cabinet used to drain water from the spa A garden hose can be attached to the drain valve EQUIPMENT BAY Located under the spa shell covered by access panels that houses the spa controller ...

Page 6: ...gland All electrical wiring to a spa must be installed by a qualified licensed electrician and meet required electrical standards Water The best means of filling your spa is with a garden hosepipe use cold water not hot water Please ensure that you have one readily available If you are aware that your water pressure is poor we should be advised prior to delivery The design of our spas allows for e...

Page 7: ...ng Push hose pipe into filter housing until it stops Fill up to top of the honeycomb grill of the skimmer see photo above Secure hose placement and turn on water Filling the spa through the filter housing prevents an air lock from occurring in the spa pump which is an air pocket preventing the flow of water through the pump Permanent damage caused by running the pump with an air lock or without wa...

Page 8: ... clips ELECTRICAL REQUIREMENTS FOR WIRED HOT TUBS Consumer panel RCD Breaker Hot tub control box K4 115V 115V 230V F3 0 3A SLO BLOW J25 HTR1 J26 HTR2 J27 HTR3 J30 TEST J31 CE HTR SEL F7 10A 250VAC F2 10A 250VAC TB1 K1 T1 K2 K8 J33 J32 J9 K6 1 J60 J46 J38 J39 J41 J19 J50 J13 F6 30A F8 30A J56 J57 J55 J59 J51 J52 J98 J10 J81 J20 J18 J43 CIRC PUMP OZONE A V HOT PUMP 1 J5 AUX J35 MAIN J34 MAIN J109 J2...

Page 9: ...pa is wired correctly 2 The spa begins an automatic priming routine which will last 6 minutes Pr is on the LED display 3 The priming routine will automatically run each spa pump to prime When the Pr is displayed press any PUMP button to prime that pump or wait for the priming routine to turn on the Pump IMPORTANT To avoid pump damage do not run pumps for more than 1 minute without moving water If ...

Page 10: ...r hot tub or spa making cover removal and replacement a quick one handed operation while reducing wear and tear on your hot tub cover Mounts directly to the spa Made of black powder coated Aluminum Requires 31cm 46 cm rear clearance TOP MOUNT HOT TUB COVER LIFTER Fully compatible with ALL our Canadian Spa hot tubs and spas and most other brands this Cover Lifter is the ideal choice to complement y...

Page 11: ... run either continuously or periodically depending on conditions In colder climates an optional additional freeze sensor may be added to protect against freeze conditions that may not be sensed by the standard sensors Auxiliary freeze sensor protection acts similarly except with the temperature thresholds determined by the switch See your dealer for details Clean up Cycle When a pump is turned on ...

Page 12: ...he levels using pH Up or decrease with pH Down The granules are dosed directly into the spa water pH Up KA 10051 pH Down KA 10050 FREE Water Test App Chemical Guide Starter Chemical Kit KA 10122 Deluxe Chemical Kit KA 10089 Foam Free If your spa water has a tendency to foam then we recommend you add Foam Free The product is added directly to the spa water If the water continues to foam even after ...

Page 13: ...taminants combined chlorine Chlorine level too high A pH too low B combined chlorine due to high concentration of organic contaminants A high concentration of organic contaminants using up sanitizers B test trips may be ineffective SOLUTION A shock treatment with Granular Chlorine B add Granular Chlorine use SPA BALL C add pH DOWN until pH level reads 7 2 7 6 D add pH DOWN adjust total alkalinity ...

Page 14: ...al team will effectively solve your issue quickly and efficiently 24 7 Priming Mode will run for approximately 5 minutes Press TEMP UP to skip Priming Mode then the spa will begin to run Jets on low speed and after a few minutes the heater will start when in R Ready Mode Display Symbols TEMP DOWN Decrease Temperature TEMP UP Increase Temperature JETS Activates jets LIGHTS On Off Light modes MENU P...

Page 15: ...el is now unlocked and normal operations enabled HOLD Temp Up button HOLDING FOR 1 00 will be displayed Pump s will shut down for 1 minute to allow time to replace filters Press Temp Up to restart or wait for the minute HOLD to end FLTR 1 Temp Up button BEGN will be displayed Temp Up button Hour will be flashing Press Temp Up button to cycle to the hour preferred to start Menu button to select min...

Page 16: ...water Flow from Jets Air lock See air lock procedure Adjustable jets turned off Turn jets on Faulty pump or motor Contact dealer Slice valve closed Open slice valve Clogged filter Clean or change filter Jet popped Out Jet face not seated Insert jet and turn clockwise until jet snaps into place you will feel the jet seat Broken jet Contact dealer No air flow from jet Adjustable jets turned off Turn...

Page 17: ...ain to switch to high speed will now be running in high speed to facilitate priming If the pump has not primed after 2 minutes and water is not flowing from the jets in the spa do not allow the pump to continue to run Turn off the pump and repeat the process Note Turning the power off and back on again will initiate a new pump priming session Sometimes momentarily turning the pump off and on will ...

Page 18: ...lly using Pump 1 Low in order to maintain a constant water temperature heat as needed and refresh the temperature display This is known as polling Rest Mode indicated by will only allow heating during programmed filter cycles Since polling does not occur the temperature display may not show a current temperature until the primary pump has been running for a minute or two In Rest Mode the spa will ...

Page 19: ...wered down If power is interrupted to such a system Time of Day is not stored The system will still operate and all other user settings will be stored If filter cycles are required to run at a particular time of day resetting the clock will return the filter times to the actual programmed periods When such a system starts up it defaults to 12 00 Noon so another way to get filter times back to norm...

Page 20: ...educed selection of menu items These include Set Temperature FLIP LOCK UTIL INFO and FALT LOG Light Timer Programming Light Timer Option If LITE TIMR does not appear in the Main Menu the Light Timer feature is not enabled by the manufacturer When available the Light Timer is OFF by default Unlocking This Unlock sequence may be used from any screen that may be displayed on a restricted panel If the...

Page 21: ...gin Adjusting Filtration Main Filtration Filter cycles are set using a start time and a duration Start time is indicated by an A or P in the bottom right corner of the display Duration has no A or P indication Each setting can be adjusted in 15 minute increments The panel calculates the end time and displays it automatically Hold Mode MO37 Hold Mode is used to disable the pump during service funct...

Page 22: ...n or Off does not reset any Reminder counts CLN UP Cleanup Cleanup Cycle Duration is not always enabled so it may not appear When it is available set the length of time Pump 1 will run after each use 0 4 hours are available 22 Additional Utilities Utilities In addition to INFO The Utilities Menu contains the following A B A B Sensor Temperatures When this is set to On the temperature display will ...

Page 23: ...o Hot OHS MO29 One of the water temp sensors has detected spa water temp 110 F 43 3 C and spa functions are disabled System will auto reset when the spa water temp is below 108 F 42 2 C Check for extended pump operation or high ambient temp J29 Warning MO44 J29 is typically used as a Heater Disable input As such it should not typically be shorted at power up This message appears if J29 is shorted ...

Page 24: ...heater and the spa is shut down You must press any button to reset when water is below 108 f 42 2 C See Flow Related Checks below A Reset Message may Appear with other Messages Some errors may require power to be removed and restored Flow Related Checks Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime On some systems even when spa is...

Page 25: ...ssages General maintenance helps The display of Reminder Messages can be suppressed by using the PREF Menu Reminder Messages can be chosen individually by the Man ufacturer They may be disabled entirely or there may be a limited number of reminders on a specific model The frequency of each reminder e g 7 days can be specified by the Manufacturer Press a Temperature button to reset a displayed remi...

Page 26: ...inute cool down for gas heating A8 in Off position not assigned A9 in Off position not assigned A10 in Off position not assigned WARNING Setting DIP switches or jumpers incorrectly may cause abnormal system behavior and or damage to system components Refer to Switchbank illustration on Wiring Configuration page for correct settings for this system A2 A3 and A4 work in combination to determine the ...

Page 27: ...C A M B R I D G E T P 5 0 0 Set ups 28 ...

Page 28: ...ed by the warranty TERMS CONDITIONS AND LIMITATIONS Any defect or damage caused by installation alteration or repair by anyone who is not an employee of Canadian Spa Co or authorised service technician is not covered by the Warranty This Warranty becomes void if the spa has been subjected to misuse abuse alteration or attempted alteration repairs or attempted repairs by anyone other than an author...

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