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K E L O W N A   T P 5 0 0

K E L O W N A   T P 5 0 0

IMPORTANT SAFETY INSTRUCTIONS

When installing and using this electrical equipment be sure to follow these basic safety 
precautions:
1.  

WARNING:

 To reduce the risk of injury, do not permit children to use this product  

 

unless they are closely supervised at all times.

2.  

DANGER:

 Risk of accidental drowning. Extreme caution must be exercised to 

 

prevent unauthorised access by children. To avoid accidents, ensure that children  

 

cannot use this spa unless they are supervised at all times.

3.  

DANGER:

 Risk of injury. The suction fittings in this spa are sized to match 

 

specific water flow created by the pump. Should the need arise to replace  

 

 

the suction fitting or the pump, ensure that the flow rates are compatible. 

 

Never operate the spa if suction fittings are broken or missing. Never  

 

 

replace a suction fitting with one rated less than the flow rate marked on  

 

 

the original suction fitting.

4.  

DANGER: 

Risk of Electrical Shock. Install at least 5 feet (1.5m) from all metal    

 

surfaces. As an alternative, spa may be installed within 5 feet (1.5m) of  

 

 

metal surfaces if each metal surface is permanently connected (bonded) by a    

 

minimum ground wire.

5.  

DANGER: 

Risk of Electrical Shock. Do not permit any electrical appliance such    

 

as a light, telephone, radio, television, etc. within 5 feet (1.5m) of a spa unless    

 

such appliances are installed and built-in by the manufacturer.

6.  

ELECTRICAL SUPPLY:

 The electrical supply for this product must include a 

 

suitably rated switch or circuit breaker to open all ungrounded supply conductors  

 

to comply with the national electrical standards. This disconnect must be readily  

 

accessible and visible to the spa occupant but installed at least 5 feet  

 

 

(1.5m), from the spa water.

7.  

WARNING: 

To reduce the risk of injury:

a)   The water in the spa should never exceed 40°C (104°F). Water temperature  

 

 

between 38°C (100°F) and 40°C (104°) is considered safe for a healthy adult.    

 

Lower water temperatures are recommended for young children and when  

 

 

the spa use exceeds 10 minutes.

b)   Since excessive water temperatures have a high potential for causing foetal 
 

damage during early months of pregnancy, pregnant women should limit spa    

 

water temperatures to 38°C (100°F)

c)   Before entering a spa, the user should measure the water temperature with an    
 

accurate thermometer since the tolerance of water temperature regulating  

 

 

devices varies.

d)   The use of alcohol, drugs, or medication before or during spa use may lead to    
 

unconsciousness with the possibility of drowning.

e)   Obese persons and persons with a history of heart disease, low or high blood    
 

pressure, circulatory system problems, or diabetes should consult a physician    

 

before using a spa.

f)   Persons using medication should consult a physician before using a  spa since    
 

some medication may induce drowsiness while other medication may affect heart  

 

rate, blood pressure, and circulation.

8.  

AUDIO/VIDEO EQUIPMENT WARNINGS (Optional equipment based on model)

 CAUTION: 

Risk of Electrical Shock. Do not leave compartment door open.

9. 

CAUTION:

 Risk of Electrical Shock. Replace components only with identical 

 components.
10.  

WARNING:

 Prevent Electrocution. Do not connect any auxiliary components (for   

 

example cable, additional speakers, headphones, additional audio/video  

 

 

components, etc.) to system.

11.  

CAUTION:

 Risk of Electrical Shock. Do not service this product yourself as opening  

 

or removing audio covers may expose you to dangerous voltage or other risk of   

 

injury. Refer all servicing to qualified service personnel.

12.  

CAUTION: 

Risk of Electrical Shock. When the power supply connections or power  

 

supply cord(s) are damaged; if water is entering the audio / video compartment   

 

or any electrical equipment compartment area; if the protective shields or barriers  

 

are showing signs of deterioration; or if there are signs of other potential damage  

 

to the unit, turn off the unit and refer the servicing to a qualified service personnel.

13.  This unit should be subject to periodic routine maintenance (for example, once    
 

every 3 months) to make sure that the unit is operating properly.

14.  

CAUTION:

 Do not operate audio video controls while inside the spa

15.  Installation of the spa for other than a residential dwelling will result in voiding    
 

the manufacturer’s warranty. 

16.  Do not bring any object into the spa that could damage the spa shell.
17.  Never insert any object into any opening.
18.  

WARNING:

 Do not sit on the spa cover or place objects on it.

19.  Remove any water or debris that may collect on the spa cover.
20.  

WARNING:

 Do not use the spa immediately after strenuous exercise.

21.  If you feel pain or dizziness at any time while using the spa, discontinue use and  

 

contact a physician.

22.  

WARNING:

 To reduce risk of injury it is especially important that persons with    

 

pre-existing health conditions or problems such as obesity, heart disease, high    

 

or low blood pressure, circulatory problems, pregnancy or diabetes to consult    

 

their doctor before using the spa.

23.  

WARNING: 

Observe reasonable time limits when using the spa. Long exposures   

 

at high temperatures can cause high body temperatures. Symptoms may include  

 

dizziness, nausea, fainting, drowsiness, and reduced awareness. These effects    

 

could possibly result in drowning.

24.  

WARNING:

 The spa jets produce a stream of water with relatively high pressure.  

 

Prolonged exposure of localized area of the body may cause bruises to the skin.

25.  

IMPORTANT:

 The include warning sign must be posted where all users of the spa  

 

can see and read it.

26.  

WARNING:

 To avoid risk of drowning. The Spa cover should be in place and  

 

 

properly latched when spa is not in use.

27. 

 IMPORTANT:

 Read and understand the warnings on the spa cover.

28.  Proper water chemistry is necessary to maintain the water and prevent possible  
 

damage to spa components.

 

 WARNING

  REDUCE THE RISK OF ELECTROCUTION

 

  1. Never place an electric appliance within 5 feet (1.5m) of spa.

  REDUCE THE RISK OF CHILDREN DROWNING

  1. Supervise children at all times.

  2. Attach and lock down spa cover after each use.

  REDUCE THE RISK OF OVERHEATING

  1. Check with a doctor before use if pregnant, diabetic, in poor health, or under medical care.

  2. Exit immediately if uncomfortable, dizzy, or sleepy. Spa heat can cause hypothermia and unconsciousness.

  3. Spa heat in conjunction with alcohol, drugs, or medication can cause unconsciousness.

  WHEN PREGNANT

; soaking in hot water for long periods can harm your fetus. Measure water temperature before entering

  1. Do not enter spa if water is hotter than 100ºF (38oC).

  2. Do not stay in spa for longer than 10 minutes.

REGISTER YOUR WARRANTY ONLINE

Please be sure to register your spa so we can efficiently assist with any questions you may have. 

Until your spa has been registered, we will not have record of your ownership. 
To register your spa, visit: 

canadianspacompany.com/pages/warranty-registration

SERIAL NUMBER:

________________________

Purchase Date:___________________

SAFETY INFORMATION - Europe (50Hz)

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Delivery Options  

 

Collection

Buyer collects hot tub using own transport from our warehouses. 

Please arrange 96 hours prior to collection

Kerbside

Delivery to outside the kerbside of house, customer to be present 

to sign for the delivery. Customer responsible to position the spa 

after it is removed from truck.

Back Garden Placement 

Delivery from our warehouse and delivered to customers hot tub 

location. Customer to provide access for position.  

Check measurements required for each spa.

Cancellation Policy

We require a 48-hour cancellation notice in writing or email 

prior to your scheduled delivery. If we are notified later, then 

a reasonable cancellation charge will be applied.

Back Garden Placement & Demonstration

Delivery from warehouse to customer, moved into hot tub 

location then fully installed (including all accessories) and 

commissioned 

(No Electrics). Followed by a maintenance tutorial. 

Customer to provide access for position. 

Check your measurement guidelines for each spa. 

Optional crane service is available on request

https://youtu.be/6-HNPlrDpT4

Back Garden Placement 

Fill in our online Back Garden Form

BACK GARDEN DELIVERY FORM

Take your smart phone and tape measure outside with you and attach information directly from your phone! At your convenience 

upload your information to our site and our experienced delivery team will organise your delivery and installation. 

Kerbside Drop Off

Arrange a convenient time to deliver

To avoid damage to Spa 

offload from pallet correctly

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PALLET

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PALLET

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Delivery Video Guides on Canadian Spa Company channel 

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Summary of Contents for Kelowna Spa KH-10041

Page 1: ...K E L O W N A T P 5 0 0 Kelowna Spa Owners Manual TP500 210 x 153 x 79cm 83 x 61 x 32 KH 10041 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com...

Page 2: ...will result in voiding the manufacturer s warranty 16 Do not bring any object into the spa that could damage the spa shell 17 Never insert any object into any opening 18 WARNING Do not sit on the spa...

Page 3: ...ated on the outside of spa cabinet used to drain water from the spa A garden hose can be attached to the drain valve EQUIPMENT BAY Located under the spa shell covered by access panels that houses the...

Page 4: ...efore ground construction and the delivery of your spa Your spa must be sited on a solid flat level base which is the same size or larger than the spa The base can be either a 10 15cm concrete slab or...

Page 5: ...es are adhered to A Single Phase connection Most common CONNECTING HOT TUB TO RCD AND CONSUMER PANEL All hot tubs must be wired with the appropriate sized wiring Failure to do so will cause equipment...

Page 6: ...available The spa will heat approximately 1 every 30 minutes per 1 000 litres 6 Check for leaks Although spas are fully checked at the factory shipping delivery might cause a leak Remember to pay part...

Page 7: ...the 3 function test strips at least once a week and if necessary adjust it to 7 2 7 6 Add 10 g m of Chlorine granules after each bathing session Let the circulation pump run for 10 minutes and then c...

Page 8: ...suspended particles C pH high D total alkalinity too high E poor filtration F high dissolved solids Debris in water High concentration of oils and organic contaminants being agitated by jet High calc...

Page 9: ...d component See elimination test section Heater not operating or spa not heating Temperature set to low Set temperature above current water temperature Water level too low Add water until water level...

Page 10: ...ng the pump off and on will help it to prime Do not do this more than 5 times If the pump will not prime shut off the power to the spa and call for service Important A pump should not be allowed to ru...

Page 11: ...he spa started at noon the filter cycles will run as programmed Flip Invert Display Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments Locking the p...

Page 12: ...ld Mode will last for 1 hour unless the mode is exited manually Drain Mode Some spas have a special feature that allows a pump to be employed when draining the water When available this feature is a c...

Page 13: ...he heater to start it The spa is shut down for 15 min Press any button to reset the heater start up See Flow Related Checks below Heater is Dry MO27 There is not enough water in the heater to start it...

Page 14: ...assage Jet KK 11207 Black Ice 3 Directional Jet KK 11206 Black Ice 10 Waterfall KK 10155 LED Fountain KK 10276 Black Ice Pillow KK 10735 Fixed Speaker KK 10043 Big Red LX 5 hp 2 speed Pump KK 10319 Fi...

Page 15: ...enance or protection is essential Canadian Spa Co warrants the cover for the period of two 2 years Defects caused by misuse or insufficient care are not covered by the warranty TERMS CONDITIONS AND LI...

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