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K E L O W N A   T P 5 0 0

K E L O W N A   T P 5 0 0

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Filling up your Spa

IMPORTANT:

  Before  filling  the  spa,  it  is  important  to  read  and 

understand the water chemistry section of this manual. Do not 

proceed until the water chemistry section is understood and the 

source water is tested.

Verify that the spa is in the desired final location. Once filled, the 

spa cannot be moved without draining.

Follow these filling instructions to avoid damage to the spa pumps:
1.  Leave power to the spa off until spa is completely filled.
2.  Never leave an unfilled spa exposed to direct sunlight with  

  out the Spa Cover installed. Resulting damage such as    

  bubbles and wrinkles in the spa shell and fading of the jet   

  faces is not covered by the manufacturer’s warranty.
3.  Never operate spa pump without water because this could  

  result in permanent pump and/or heater damage which is   

  not covered by the manufacturer’s warranty.
4.  Remove all warning labels from spa shell.

6.  Remove the filter lid, basket and filter cartridge.

7.  Inspect all Jets (shipping may cause jets to become loose    

  or detached). Check to see that the black Drain Valve  

 

  (located to the left or right of the front access panel) is closed. 

 

IMPORTANT:

 Follow the next steps closely to prevent damage to 

the Spa Pump.

Filter Type: 

Glacier Microban Filter Set SKU: KA-10082

8.  Insert garden hose or other clean water source directly into   

  filter housing. Push hose pipe into filter housing until it stops.  

  Fill up to top of the skimmer Secure hose placement and    

  turn on water. Filling the spa through the filter housing  

 

  prevents an air lock from occurring in the spa pump, which is  

  an air pocket preventing the flow of water through the pump. 

  Permanent damage caused by running the pump with an air  

  lock  or without water) is not covered by the manufacturer’s  

 warranty.

9.  Check for leaks! Although spas are fully checked at the 

  factory, shipping and delivery might cause a leak.
10. Before power is applied familiarise yourself with the spa    

  control operations.
11. Turn water off and remove hose.

12. Reinstall filter cartridge, basket and filter lid.

13. Add start-up Chemicals after power is turned on. 

Installation: Electrical power requirements 

Power connections 

Single Phase (A) 

is the normal wiring configuration for most household electrical installations (3 wires: live, neutral and earth). If however you 

have insufficient Amps you will need to use other connection (see below). 

2 Single Phase connection (B)

 is used in circumstances where the 

power supply is limited and where you need more Amps. 

3 Phase (C) 

is used in certain areas of Europe where 3 Phase power is available and 

the installation warrants it. 

NOTE:

 Canadian Spa Company requires that the electrical installation of your hot tub is carried out by a 

professionally licensed electrician and that all local electrical and building codes are adhered to.

A.) Single Phase connection (Most common): 

CONNECTING HOT TUB TO RCD AND CONSUMER PANEL:

•  All hot tubs must be wired with the appropriate sized wiring. Failure to do so will 

cause equipment damage and will not be covered by your warranty

• All hot tubs must be protected with a appropriately sized RCD (Residual Current 

Device) in the consumer panel. Have your electrician verify using the diagram 

opposite.

ADDITIONAL ITEMS NEEDED TO HELP COMPLETE ELECTRICAL CONNECTION:

 

1. RCD Breaker, 2. Electrical cable (check length and width for amperage and 

distance), 3. Cable gland. 4. Tidy clips

Consumer panel

RCD Breaker

Hot tub control box

11

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417, 834 b2,  

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending.  All material copyright of Balboa Water Group.

42217 C

K4

F4 3A SLO-BLOW

J25 J31

J26 J30

115V 115V

230V

F3 0.3A SLO-BLOW

J25=HTR1

J26=HTR2

J27=HTR3

J30=TEST

J31=CE 

    HTR

    SEL

F7 10A 250VAC

F2 10A 250VAC

J44

3

TB1

J15

ON

10

S1

K5

K1

K3

T1

K2

K8

LIGHT

GND

J33

J32

J9

2

K6

4

3

2

1

J45

J110

J79 J54

J72 J42 J3

J37 J4 J1

J61

J47

J77 J75 J78

J36

J60

J46

J38

J39

J111

J53 J58

J11

J41

J48

J6

J7

J49

J19

J50

J13

J12 J88 J62

F6 30A

F8 30A

J56 J57 J55

J59

J51 J52 J98

J10

J81

J20

J18

J43

CIRC PUMP

OZONE

A/V HOT

PUMP 1

J5

AUX

J8

AUX
J40

REMOTE

J35

MAIN

J34

MAIN

J109

J27

J91

J22

J23

SERIAL

J29

VAC

J28

AUX

FRZ

J17

J16

J101

J108

J24

J107

K12

K7

AUX**

1

2

3

4

K9

5

4

J31=CE 

    HTR

    SEL

TB1

K2

5

0

9 4

J72 J42

J37 J4

1

7 5 8

J36

J60

J 6

J

J

J53

J41

J12

F6 30A

J56 J57 J55

J59

J51 J52

PUMP 1

1

2

3

4

Spa System Box

1

2

3

4

Test for Voltages by placing 

probes on these locations

J32 J33

K4

3

2

1

A.) Single Phase connection (most common):  

Single Phase (live 1, neutral 1, live 2, neutral 2, ground)]

230VAC, 50/60Hz, 2þ, 16A, (Circuit Breaker rating = 20A max each 

phase line.) 

11

Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417, 834 b2,  

Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending.  All material copyright of Balboa Water Group.

42217 C

K4

F4 3A SLO-BLOW

J25 J31

J26 J30

115V 115V

230V

F3 0.3A SLO-BLOW

J25=HTR1

J26=HTR2

J27=HTR3

J30=TEST

J31=CE 

    HTR

    SEL

F7 10A 250VAC

F2 10A 250VAC

J44

3

TB1

J15

ON

10

S1

K5

K1

K3

T1

K2

K8

LIGHT

GND

J33

J32

J9

2

K6

4

3

2

1

J45

J110

J79 J54

J72 J42 J3

J37 J4 J1

J61

J47

J77 J75 J78

J36

J60

J46

J38

J39

J111

J53 J58

J11

J41

J48

J6

J7

J49

J19

J50

J13

J12 J88 J62

F6 30A

F8 30A

J56 J57 J55

J59

J51 J52 J98

J10

J81

J20

J18

J43

CIRC PUMP

OZONE

A/V HOT

PUMP 1

J5

AUX

J8

AUX
J40

REMOTE

J35

MAIN

J34

MAIN

J109

J27

J91

J22

J23

SERIAL

J29

VAC

J28

AUX

FRZ

J17

J16

J101

J108

J24

J107

K12

K7

AUX**

1

2

3

4

K9

5

4

J31=CE 

    HTR

    SEL

TB1

K2

5

0

9 4

J72 J42

J37 J4

1

7 5 8

J36

J60

J 6

J

J

J53

J41

J12

F6 30A

J56 J57 J55

J59

J51 J52

PUMP 1

1

2

3

4

Spa System Box

1

2

3

4

Test for Voltages by placing 

probes on these locations

J32 J33

K4

3

2

1

ELECTRICAL 

REQUIREMENTS 

FOR WIRED 

HOT TUBS

1. 

Inset closed position.

(Push in to release internal

O-Ring seal prior to Step #2)

3.

 Full extended closed

position (attach garden hose in

the full extended closed

position).

5.

 Open position for draining

(turn hose and fitting ¼ turn

counter clockwise and pull out to 

full extended closed position).

7.

 With replaced cap screwed

on, turn ¼ turn clockwise and

push in all the way to inserted

closed position.

2. 

Extended closed position )pull 

out to fully extended position 

and remove cap); place cap in 

safe place.

4.

 Open position for draining

(turn hose and fitting ¼ turn

clockwise and insert ½ way to

open position for draining).

6.

 Full closed extended

position (remove hose and

replace cap).

8.

 Closed inserted position.

Draining your Spa/Using drain valve

IMPORTANT: 

Before draining your spa shut off the 

electrical breaker connected to the spa.

Accessing your spa controls

To access the 

Control Pack undo

the 3 screws on 

both panel strips

Water Fill level

Summary of Contents for Kelowna Spa KH-10041

Page 1: ...K E L O W N A T P 5 0 0 Kelowna Spa Owners Manual TP500 210 x 153 x 79cm 83 x 61 x 32 KH 10041 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com...

Page 2: ...will result in voiding the manufacturer s warranty 16 Do not bring any object into the spa that could damage the spa shell 17 Never insert any object into any opening 18 WARNING Do not sit on the spa...

Page 3: ...ated on the outside of spa cabinet used to drain water from the spa A garden hose can be attached to the drain valve EQUIPMENT BAY Located under the spa shell covered by access panels that houses the...

Page 4: ...efore ground construction and the delivery of your spa Your spa must be sited on a solid flat level base which is the same size or larger than the spa The base can be either a 10 15cm concrete slab or...

Page 5: ...es are adhered to A Single Phase connection Most common CONNECTING HOT TUB TO RCD AND CONSUMER PANEL All hot tubs must be wired with the appropriate sized wiring Failure to do so will cause equipment...

Page 6: ...available The spa will heat approximately 1 every 30 minutes per 1 000 litres 6 Check for leaks Although spas are fully checked at the factory shipping delivery might cause a leak Remember to pay part...

Page 7: ...the 3 function test strips at least once a week and if necessary adjust it to 7 2 7 6 Add 10 g m of Chlorine granules after each bathing session Let the circulation pump run for 10 minutes and then c...

Page 8: ...suspended particles C pH high D total alkalinity too high E poor filtration F high dissolved solids Debris in water High concentration of oils and organic contaminants being agitated by jet High calc...

Page 9: ...d component See elimination test section Heater not operating or spa not heating Temperature set to low Set temperature above current water temperature Water level too low Add water until water level...

Page 10: ...ng the pump off and on will help it to prime Do not do this more than 5 times If the pump will not prime shut off the power to the spa and call for service Important A pump should not be allowed to ru...

Page 11: ...he spa started at noon the filter cycles will run as programmed Flip Invert Display Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments Locking the p...

Page 12: ...ld Mode will last for 1 hour unless the mode is exited manually Drain Mode Some spas have a special feature that allows a pump to be employed when draining the water When available this feature is a c...

Page 13: ...he heater to start it The spa is shut down for 15 min Press any button to reset the heater start up See Flow Related Checks below Heater is Dry MO27 There is not enough water in the heater to start it...

Page 14: ...assage Jet KK 11207 Black Ice 3 Directional Jet KK 11206 Black Ice 10 Waterfall KK 10155 LED Fountain KK 10276 Black Ice Pillow KK 10735 Fixed Speaker KK 10043 Big Red LX 5 hp 2 speed Pump KK 10319 Fi...

Page 15: ...enance or protection is essential Canadian Spa Co warrants the cover for the period of two 2 years Defects caused by misuse or insufficient care are not covered by the warranty TERMS CONDITIONS AND LI...

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