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T H U N D E R   B A Y   S E

Preparation and filling the spa

Preparation and Filling

Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much 

air as possible to escape from the plumbing and the control system during the filling process.

After turning the power on at the main power panel, the top-side panel display will go through specific sequences. These 

sequences are normal and display a variety of information regarding the configuration of the hot tub control.

Mode – Ready and Rest

In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known 

as the “heater pump.” The heater pump is a 2-Speed Pump.

The heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain 

a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.”

REST Mode will only allow heating during programmed filter cycles. Since polling does not occur, the temperature display may not 

show a current temperature until the heater pump has been running for a minute or two.

Circulation Mode 

If the spa is configured for 24HR circulation, the heater pump generally runs continuously. Since the heater pump is always 

running, the spa will maintain set temperature and heat as needed in Ready Mode, without polling.

In Rest Mode, the spa will only heat to set temperature during programmed filter times, even though the water is being filtered 

constantly when in Circulation Mode.

Flip (Invert Display) 

Note:

 Some panels may have a dedicated FLIP button, which 

allows the user to fl flip the display with a single button-press. 

The FLIP menu/functionality depends on Manufacturer 

configuration and may not be available. (Menu Style 1)

General Messages

Water Temperature is Unknown

After the pump has been running for 1 minute, the temperature 

will be displayed.

Safety Trip - Pump Suction Blockage* – M033

The Safety Trip error message indicates that the vacuum 

switch has closed. This occurs when there has been a suction 

problem or a possible entrapment situation avoided. (Note: not 

all spas have this feature.)

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Summary of Contents for KH-10030

Page 1: ...T H U N D E R B A Y S E Thunder Bay SE Spa Owners Manual 218x 218 x 82cm 86 x 86 x 33 KH 10030 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com...

Page 2: ...s product yourself as opening or removing audio covers may expose you to dangerous voltage or other risk of injury Refer all servicing to qualified service personnel 12 CAUTION Risk of Electrical Shoc...

Page 3: ...mation Cancellation Policy We require a 48 hour cancellation notice in writing or email prior to your scheduled delivery If we are notified later then a reasonable cancellation charge will be applied...

Page 4: ...in conjunction with the air control system to create an aromatic experience 8 AUDIO VOLUME CONTROL Allows control of MP3 functions from within the hot tub 9 TOPSIDE CONSOLE Button pad and temperature...

Page 5: ...tes ozone to aid in maintaining water quality Ozone helps eliminate organic material such as body oils dead skin cells and hair DRAIN VALVE Valve located on the outside of spa cabinet used to drain wa...

Page 6: ...check with your local council Installation and Ground surface requirements Ground preparation is not included in the sale of any spa or gazebo The location where you are planning to put your spa and o...

Page 7: ...n using the hosepipe which conveniently fits onto the drain valve situated at the base of your spa Ideally you should empty the water to a nearby drain You may wish to purchase a suitable submersible...

Page 8: ...tly into filter housing Push hose pipe into filter housing until it stops Fill up to middle of the skimmer Secure hose placement and turn on water Filling the spa through the filter housing prevents a...

Page 9: ...livery might cause a leak Remember to pay particular attention to barrel unions adjoining the heater Contact your Canadian Spa dealer directly if there is a problem If your new spa pump does not prime...

Page 10: ...wever you have insufficient Amps you will need to use other connection see below 2 Single Phase connection B is used in circumstances where the power supply is limited and where you need more Amps 3 P...

Page 11: ...e Heater is on another service Everything else is on the remaining service For 3 phase connection 1 Completely remove jumper on J51 and J88 2 Completely remove jumper on J52 and J62 3 Make a connectio...

Page 12: ...d relaxation benefits Proper care and maintenance outlined in this section is necessary to ensure the longevity of the spa Damage caused by not following care and maintenance guidelines in this sectio...

Page 13: ...levels using pH Up or decrease with pH Down The granules are dosed directly into the spa water pH Up KA 10051 pH Down KA 10050 FREE Water Test App Chemical Guide Starter Chemical Kit KA 10122 Deluxe...

Page 14: ...inants combined chlorine Chlorine level too high A pH too low B combined chlorine due to high concentration of organic contaminants A high concentration of organic contaminants using up sanitizers B t...

Page 15: ...nge the temperature in the opposite direction e g DOWN The temperature can be set between 16 C and 40 C 60 F and 104 F Press and Hold If a Temperature button is pressed and held when the temperature i...

Page 16: ...use operate Burned out UV bulb Replace unit Component failure Contact dealer No water Flow from Jets Air lock See air lock procedure Adjustable jets turned off Turn jets on Faulty pump or motor Contac...

Page 17: ...every 30 minutes to detect the spa temperature polling and then to heat to the set temperature if needed When the low speed turns on automatically it cannot be deactivated from the panel however the h...

Page 18: ...he control panel will be disabled until power is re established Based on the spa controller configuration will return to the Factory Default Settings After the Pump has been running for 2 minutes the...

Page 19: ...again will initiate a new pump priming session Sometimes momentarily turning the pump off and on will help it to prime Do not do this more than 5 times If the pump s will not prime shut off the power...

Page 20: ...0 minutes after the pump is turned off or times out The pump and the ozone generator will run for 30 minutes or more depending on the system This cycle is used to clean the water within the spa after...

Page 21: ...ng during programmed filter cycles Since polling does not occur the temperature display may not show a current temperature until the heater pump has been running for a minute or two Circulation Mode I...

Page 22: ...o reset when water is below 108 f 42 2 C See Flow Related Checks below A Reset Message may Appear with other Messages Some errors may require power to be removed and restored Flow Related Checks Check...

Page 23: ...gular schedule e g every 30 days Clean the filter media as instructed by the manufacturer Appears on a regular schedule e g every 30 days The Residual Current Device RCD is an important safety device...

Page 24: ...anty becomes void if the spa is placed in commercial application Guarantee of the insulating cover Canadian Spa Co guarantees that the cover the purchase is free from defects in materials and workmans...

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