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N I A G A R A

N I A G A R A

General Messages

Priming Mode – MO19

Each time the spa is powered up, it will enter Priming Mode. 

The purpose of Priming Mode is to allow the user to run each 

pump and manually verify that the pump is primed (air is 

purged) and water is flowing. This typically requires observing 

the output of each pump separately, and is generally not 

possible in normal operation.  Priming Mode lasts 4 minutes, 

but you can exit it earlier by pressing any Temp button. The 

heater is not allowed to run during Priming Mode.

Water Temperature is Unknown

After the pump has been running for 1 minute, the temperature 

will be displayed.

Too Cold - Freeze Protection

A potential freeze condition has been detected, or the 

Aux Freeze Switch has closed, and the pump is activated, 

depending on how your system was built. The pump is ON 

for at least 4 minutes after the potential freeze condition has 

ended, or when the aux freeze switch opens. In some cases, 

the pump may turn on and off and the heater may operate 

during Freeze Protection. This is an operational message, not 

an error indication.

Water is too Hot (OHS) – MO29

One of the water temp sensors has detected spa water temp 

110°F (43.3°C) and spa functions are disabled. System will 

auto reset when the spa water temp is below 108°F (42.2°C). 

Check for extended pump operation or  high ambient temp.

J29 Warning – MO44

J29 is typically used as a Heater Disable input. As such, it 

should not typically be shorted at power-up. This message 

appears if J29 is shorted at power-up.

Reminder Messages

 

 

 

   Alternates with temperature or 

normal display.

Appears on a regular schedule, e.g. every 90 days.

Change the water in the spa on regular basis to maintain prop-

er chemical balance and sanitary conditions.

 

 

 

    Alternates with temperature or 

normal display.

Appears on a regular schedule, e.g. every 180 days.

Vinyl covers should be cleaned and conditioned for 

maximum life.

    

 

 

 

 

 

  Alternates with temperature or 

normal display.

Appears on a regular schedule, e.g. every 365 days.

Filters should be replaced occasionally to maintain proper spa 

function and sanitary conditions.

Appears on a regular schedule, e.g. every 365 days.

Check your ozone and/or UV generator per your spa 

manufacture’s instructions.

 

 

 

  Alternates with temperature or 

normal display.

Appears on a regular schedule, e.g. every 365 days. Have a 

service technician do a check-up on your spa per your spa 

manufacturer’s instructions.

Heater-Related Messages

Heater Flow is Reduced (HFL) – MO16

There may not be enough water flow through the heater to 

carry the heat away from the heating element. Heater start up

will begin again after about 1 min. See “Flow Related Checks” 

below.

Heater Flow is Reduced (LF)* – MO17

There is not enough water flow through the heater to carry the 

heat away from the heating element and the heater has

been disabled. See “Flow Related Checks” below. After the 

problem has been resolved, you must press any button to reset

and begin heater start up.

Heater may be Dry (dr)* – MO28

Possible dry heater, or not enough water in the heater to start 

it. The spa is shut down for 15 min. Press any button to

reset the heater start-up. See “Flow Related Checks” below.

Heater is Dry* – MO27

There is not enough water in the heater to start it. The spa is 

shut down. After the problem has been resolved, you must

press any button to reset and restart heater start up. See “Flow 

Related Checks”.

R U N

P M P 5

P U R G

A I R

- - - -

- - - C

T O O

C O L D

W A T R

T O O

H O T

- - - -

C H N G

W A T R

C L N

C O V R

C L N

C H E K

  O Z

5 R V C

C H E K

Heater is too Hot (OHH)* – MO30

One of the water temp sensors has detected 118°f (47.8°C) in 

the heater and the spa is shut down. You must press any

button to reset when water is below 108°f (42.2°C). See “Flow 

Related Checks” below.

A Reset Message may Appear with other Messages.

Some errors may require power to be removed and restored.

Flow-Related Checks

Check for low water level, suction flow restrictions, closed 

valves, trapped air, too many closed jets and pump prime.

On some systems even when spa is shut down, some 

equipment may occasionally turn on to continue monitoring 

temperature or if freeze protection is needed.

Sensor-Related Messages

Sensor Balance is Poor – MO15

The temperature sensors MAY be out of sync by or 3°F. Call for 

Service.

Sensor Balance is Poor* – MO26

The temperature sensors ARE out of sync. The Sensor Balance 

is Poor fault has been established for at least 1 hour.

Call for Service.

Sensor Failure – Sensor A: MO31, Sensor B: MO32

A temperature sensor or sensor circuit has failed. Call for 

Service.

Miscellaneous Messages

No Communications

The control panel is not receiving communication from the 

System. Call for Service.

Pre-Production Software

The Control System is operating with test software. Call for 

Service.

°F or °C is replaced by °T

The Control System is in Test Mode. Call for Service.

* This message can be reset from the topside panel with any 

button press.

Memory Failure - Checksum Error* – MO22

At Power-Up, the system has failed the Program Checksum 

Test. This indicates a problem with the firmware (operation

program) and requires a service call.

Memory Warning - Persistent Memory Reset* – MO21

Appears after any system setup change. Contact your dealer or 

service organization if this message appears on more than

one power-up, or if it appears after the system has been run-

ning normally for a period of time.

* This message can be reset from the topside panel with any 

button press.

 

Memory Failure - Clock Error* – MO20  

Contact your dealer or service organization.

Configuration Error – Spa will not Start Up

Contact your dealer or service organization.

A Pump Appears to be Stuck ON – MO34

Water may be overheated. POWER DOWN THE SPA. DO NOT 

ENTER THE WATER. Contact your dealer or service organization.

A Pump Appears to have been Stuck ON when spa was last 

powered - MO35

POWER DOWN THE SPA. DO NOT ENTER THE WATER.

Contact your dealer or service organization.

The water level is too low

Some systems have a water level detect, and this mes-
sage appears if it detects that the water level is too low.

* This message can be reset from the topside panel with any 

button press.

H T R

F L O W

L O S S

- - - -

H T R

- - - -

H T R

M A Y

B E

D R Y

- - - -

W A I T

- - - -

H T R

D R Y

- - - -

H T R

T O O

H O T

- - - -

P R E 5

B T T N

  T O

R 5 E T

- - - -

5 N 5 R

B A L -

A N C E

5 N 5 R

5 Y N C

- - - -

C A L L

  F O R

5 R V C

- - - -

5 N 5 R

  A

- - - -

C A L L

5 R V C

- - - -

  B

  N O

C O M M

B E T A

V E R -

5 I O N

- - - -

M E M

C L O K

F A I L

C N F G

F A I L

C A L L

  F O R

5 R V C

5 T U K

P U M P

H O T

C A L L

5 R V C

W A T R

L E V L

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Summary of Contents for Niagara UV Spa KH-10024

Page 1: ...N I A G A R A Niagara UV Spa Owners Manual 228 x 228 x 99cm 90 x 90 x 39 KH 10024 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com ...

Page 2: ...sult in voiding the manufacturer s warranty 16 Do not bring any object into the spa that could damage the spa shell 17 Never insert any object into any opening 18 WARNING Do not sit on the spa cover or place objects on it 19 Remove any water or debris that may collect on the spa cover 20 WARNING Do not use the spa immediately after strenuous exercise 21 If you feel pain or dizziness at any time wh...

Page 3: ...DRAIN VALVE Valve located on the outside of spa cabinet used to drain water from the spa A garden hose can be attached to the drain valve EQUIPMENT BAY Located under the spa shell covered by access panels that houses the spa controller and equipment SLICE VALVE Two position open or closed sliding valve used to cut off water flow which allows for service to be performed on the spa equipment without...

Page 4: ... are aware of the above measurements Always consider during your planning that any decking boards and supporting beams that you install allow access to the sides of your Spa It is the customers responsibility to ensure that any decking is clear of these areas prior to any visit by our technicians Allow 1 metre clearance around your hot tub and if you have decking ensure part of your decking can be...

Page 5: ...sition Draining your Spa Using drain valve IMPORTANT Before draining your spa shut off the electrical breaker connected to the spa Accessing your spa controls To access the Control Pack undo the 3 screws on both panel strips Installation Electrical power requirements Power connections Single Phase A is the normal wiring configuration for most household electrical installations 3 wires live neutral...

Page 6: ...DIP switches A2 and A3 on ON and DIP switch A5 on OFF B 2 x Single Phase live 1 neutral 1 live 2 neutral 2 ground 230VAC 50 60Hz 2þ 16A Circuit Breaker rating 20A max each phase line In 2x16A Service Pump 2 if any and the Heater are on one service Everything else is on the other service For 2 Wire connection 1 Completely remove jumper on J51 and J88 2 Completely remove jumper on J52 and J62 3 Make...

Page 7: ...a Flush Annually flush the spa to remove bio film that has attached to the interior of the spa pipes KA 10164 Spa Functions Pumps Press the Jets 1 button once to turn pump 1 on or off and to shift between low and high speeds if equipped If left running the pump will turn off after a time out period The pump 1 low speed will time out after 30 minutes The high speed will time out after 15 minutes Th...

Page 8: ...pa Company channel pH LOW pH HIGH pH NORMAL 7 2 7 6 Reduced efficacy of disinfection Corrosion of metals Skin eye irritation Unpleasant odour Reduced efficacy of disinfection Skin eye irritation Forms limescale deposits Staining of the filter pH SCALE Low PH and low quality chlorine causes the heater element to calcify Canadian Spa Company Spa Ball KA 10003 Helps to keep your spa clean and achieve cr...

Page 9: ...cle duration Based on usage adjust filtration cycle duration High solids content See common water problem section Settings 2 x Pumps standard Simple Options Press Menu button until you reach the mode you require TEMP Temp Up button until arrow is either pointing up or down Arrow up will maintain heat Arrow down will drop the temp by 10 degrees Menu button to select MODE Temp Up button press until ...

Page 10: ...mp off and on will help it to prime Do not do this more than 5 times If the pump will not prime shut off the power to the spa and call for service Important A pump should not be allowed to run without priming for more than 2 minutes Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4 5 minute priming mode Doing so may cause damage to the pump and cause th...

Page 11: ...arted at noon the filter cycles will run as programmed Flip Invert Display Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments Locking the panel prevents the controller from being used but all automatic functions are still active Locking the Temperature allows Jets and other features to be used but the Set Temperature and other programmed settings...

Page 12: ...ill last for 1 hour unless the mode is exited manually Drain Mode Some spas have a special feature that allows a pump to be employed when draining the water When available this feature is a component of Hold Mode Drain Mode will time out with Hold Mode Sub Menu Detail User Preferences 05 15 09 Preferences F C Temp Display Change the temperature between Fahrenheit and Celsius 12 24 Time Display Not...

Page 13: ... start it The spa is shut down for 15 min Press any button to reset the heater start up See Flow Related Checks below Heater is Dry MO27 There is not enough water in the heater to start it The spa is shut down After the problem has been resolved you must press any button to reset and restart heater start up See Flow Related Checks RUN PMP5 PURG AIR C TOO COLD WATR TOO HOT CHNG WATR CLN COVR CLN CH...

Page 14: ...days can be specified by the Manufacturer Press a Temperature button to reset a displayed reminder message Alternates with temperature or normal display Appears on a regular schedule e g every 7 days Check pH with a test kit and adjust pH with the appropriate chemicals Alternates with temperature or normal display Appears on a regular schedule e g every 7 days Check sanitizer level and other water...

Page 15: ...ing of chemicals Normal fading and minor deterioration or failure to leave the cover open 30 minutes after adding chemicals Inner foam core breakage Misuse neglect negligence accident or alterations other than authorised by Canadian Spa Company TERMS CONDITIONS AND LIMITATIONS Any defect or damage caused by installation alteration or repair by anyone who is not an employee of Canadian Spa Co or au...

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