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TROUBLESHOOTING
In case of a problem please check all shown possibilities and follow below instructions
before contacting an after sales service.
Problem
Possible cause
Possible solution
The appliance does
not work
The appliance is turned off
Press the ON/OFF key to
turn on the appliance
Mains plug is not connected in the
mains socket
Connect the mains plug
Fuse has blown or is defective
Check the fuse and replace
it if necessary
Socket is defective
Mains malfunctions should
be corrected by an
electrician
The appliance runs
frequently or runs
for a too long period
of time
The indoor or outdoor
temperature is too high
It is normal for the
appliance to run longer
The appliance has been off power
for a period of time
Normally, it takes 8 to 12
hours for the appliance to
cool down completely
A door/drawer of the appliance is
not tightly closed
Close the door/drawer and
ensure the appliance is
located on a level ground
and there is no food or
container jarring the door
The inside of the
refrigerator is dirty
and/or smells
The inside of the refrigerator
needs cleaning
Clean the inside of the
refrigerator
Food of strong odour is stored in
the refrigerator
Wrap the food thoroughly
Moisture formation
on the inside of the
refrigerator
The climate is too warm and too
damp
Increase the temperature
A door/drawer of the appliance is
not tightly closed.
Close the door/drawer
Food containers or liquids are left
open
Let hot foods cool to room
temperature and cover
foods and liquids
