Cannot Communicate with Scanner via USB
Check 1
Connect the scanner and computer correctly with the supplied USB cable.
The USB connector is on the rear side of the scanner as shown in the illustration below.
Important
• The scanner is designed to produce optimal results when connected to a USB 3.0 or higher port with the
supplied USB cable. Connect the USB cable supplied with the scanner to a USB 3.0 or higher port.
• The supplied USB cable is for the scanner only. It cannot be used for other devices.
• Connect the Type-C side to the scanner. For details, see Scanner Connection Method.
Check 2
Your scanner may be locked.
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
(
), then reconnect the USB cable.
For how to unlock the scanner, see Getting Started.
96
Summary of Contents for 2996C002
Page 1: ...LiDE 400 Online Manual English ...
Page 21: ...Placing Items Place the Item on the Platen Items You Can Place How to Place Items 21 ...
Page 27: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 27 ...
Page 52: ...Note To set the applications to integrate with see Settings Dialog Box 52 ...
Page 65: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 65 ...
Page 82: ...Scanning Tips Positioning Originals Scanning from Computer 82 ...
Page 97: ...Scanning Problems Windows Scanning Problems 97 ...