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Introduction

18

 Recording Movies

 Playing Movies 

(During Playback)

Screen Displays

Operating mode

Recording program (

43, 44)

White balance (

48)

Image effect (

49)

Digital effect (

50)

Recording mode (

33)

Photo quality/size 
(simultaneous recording) (

66)

Remote sensor off (

95)

Hard disk/memory card operation (

20)

Instant AF (

91), 

MF Manual focus (

47)

Remaining battery time (

20)

While recording/during playback: 
Scene counter (hours : minutes : seconds)
Record pause mode: Total number of 
scenes

Remaining recording time

 On the hard disk
 On the memory card

Image stabilizer (

92)

25F progressive frame rate (

20)

Backlight correction (

47)

Drop sensor off (

96)

Audio level indicator (

51)

Microphone attenuator (

92)

Mini advanced shoe (

53)

Headphone output (

52)

Wind screen off (

92)

Level marker (

91)

Scene number

Data code (

51)

Summary of Contents for HG20

Page 1: ...PUB DIE 310B Instruction Manual...

Page 2: ...an the Compact Power Adapter CA 570 may damage the camcorder European Union and EEA only These symbols indicate that this product is not to be disposed of with your household waste according to the WE...

Page 3: ...f Matsushita Electric Industrial Co Ltd and Sony Corporation Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Other names and produ...

Page 4: ...oximately 5 times the number of pixels Almost 90 more scanning lines Full HD 1080 refers to Canon camcorders compliant with high definition video composed of 1 080 vertical pixels scanning lines What...

Page 5: ...joy your recordings with family and friends 79 You also have the following options You can easily play back video recorded on the memory card by inserting the memory card directly into AVCHD compatibl...

Page 6: ...important recordings Canon shall not be liable for any loss or corruption of data Do not subject the camcorder to vibrations or strong impacts The hard disk is a high precision device Vibrations stro...

Page 7: ...ot use the camcorder at high altitudes Turning on or using the camcorder in places with low atmospheric pressure such as at altitudes higher than 3 000 m may result in hard disk damage Initialize the...

Page 8: ...he Wireless Controller and Accessories 24 Adjusting the Position and Brightness of the LCD Screen 25 Basic Operation of the Camcorder 25 The Button Mode or Flexible Recording 26 Joystick and Joystick...

Page 9: ...ing Scenes 43 Advanced Functions 43 Special Scene Recording Programs 44 Changing the Shutter Speed and Aperture 45 Cinema Mode Giving a Cinematic Look to your Recordings 46 Self Timer 46 Manual Exposu...

Page 10: ...apturing a Photo from the Playback Scene 68 Protecting Photos 68 Copying Photos 69 Other Functions You Can Use when Taking Photos 70 Printing Photos 70 Printing Photos Direct Print 71 Selecting the Pr...

Page 11: ...88 FUNC Menu 90 Setup Menus 98 Trouble 98 Troubleshooting 104 List of Messages 113 Do s and Don ts 113 Handling Precautions 117 Maintenance Others 118 Using the Camcorder Abroad 119 General Informatio...

Page 12: ...rms are used in this manual Screen refers to the LCD and the viewfinder screen only Hard disk and HDD are used interchangeably to refer to the camcorder s built in hard disk drive Media is used to ref...

Page 13: ...enu options as they are displayed on screen In tables in this manual the default value is shown in boldface For example On Off The camcorder s operating mode is determined by the position of the mode...

Page 14: ...The CD ROM includes the instruction manual of the software electronic version on PDF file Supplied Accessories CA 570 Compact Power Adapter incl power cord BP 807 Battery Pack WL D88 Wireless Controll...

Page 15: ...hare button 71 84 DISP on screen display button 40 51 BATT INFO button 20 Speaker 37 Memory card slot 30 USB terminal 78 HDMI OUT terminal 77 79 AV OUT terminal 77 COMPONENT OUT terminal 77 MIC termin...

Page 16: ...al Recording movies 32 Taking photos 59 Playing back movies 36 Viewing photos 61 DC IN terminal 21 Remote sensor 23 LCD screen 24 Joystick 26 FUNC button 26 88 play pause button 36 START STOP button 3...

Page 17: ...y attachment unit Remove the battery pack to find it START STOP button 32 FUNC button 26 88 MENU button 27 90 PLAYLIST button 56 Navigation buttons frame reverse button 37 fast reverse button 37 play...

Page 18: ...ion 20 Instant AF 91 MF Manual focus 47 Remaining battery time 20 While recording during playback Scene counter hours minutes seconds Record pause mode Total number of scenes Remaining recording time...

Page 19: ...cus 47 Remaining battery time 20 Number of available photos On the hard disk On the memory card Image stabilizer 92 Self timer 46 AF frame 92 Camcorder shake warning 92 Focus and exposure lock 59 Flas...

Page 20: ...maining recording time in minutes for 5 seconds If the battery pack is exhausted the battery information may not be displayed Remaining recording time When there is no more free space on the recording...

Page 21: ...pages 120 121 1 Connect the power cord to the compact power adapter 2 Plug the power cord into a power outlet 3 Connect the compact power adapter to the camcorder s DC IN terminal 4 Attach the battery...

Page 22: ...wer adapter to voltage converters for overseas travels or special power sources such as those on aircraft and ships DC AC inverters etc NOTES The battery pack will be charged only when the camcorder i...

Page 23: ...trong light sources or direct sunlight If the wireless controller does not work check that Wireless Remote Control is not set to Off 95 Otherwise replace the battery Accessories Fasten the grip belt A...

Page 24: ...ed using extremely high precision manufacturing techniques with more than 99 99 of the pixels operating to specification Less than 0 01 of the pixels may occasionally misfire or appear as black red bl...

Page 25: ...k Start function can also be used in mode Press the button again to return to the flexible recording mode the button s light is off You can access the menus and change settings to your preference Even...

Page 26: ...Menu Option Following is an example of selecting a FUNC menu option in a recording mode 1 Press 2 Select the icon of the function you want to change from the left side column Menu items not available...

Page 27: ...indicates the menu setting currently selected Menu items not available appear grayed out Move the orange selection bar to the tabs at the top of the screen to select a different menu step 3 5 Select...

Page 28: ...nd the date and time setting may be lost In such case recharge the built in lithium battery 116 and set the time zone date and time again The date appears in a year month day format only in the first...

Page 29: ...r However depending on its Speed Class you may not be able to record movies on the memory card Refer to the table on page 30 As of June 2008 the movie recording function has been tested using SD SDHC...

Page 30: ...RTANT Memory cards have front and back sides that are not interchangeable Inserting a memory card facing the wrong direction can cause a malfunction of the camcorder NOTES To remove the memory card Pu...

Page 31: ...ordings are repeatedly added and deleted and can eventually result in reduced performance Options Menu Initialize HDD or Mem Card Initialization method Yes OK Press to cancel the complete initializati...

Page 32: ...CESS indicator is on or flashing Failing to do so may result in permanent data loss or damage to the hard disk memory card Do not subject the camcorder to vibrations or strong impacts Do not open the...

Page 33: ...ftware ImageMixer 3 to back up such scenes The camcorder uses a variable bit rate VBR to encode video so the actual recording times will vary depending on the content of the scenes The camcorder retai...

Page 34: ...peed will be constant at Speed 3 The zoom speed will be faster in record pause mode than when actually recording Approximate recording times Default value Recorded in 1 920 x 1 080 resolution Movies r...

Page 35: ...order is ready to record You can also press to resume recording using the viewfinder with the LCD panel closed IMPORTANT Do not disconnect the power source during standby mode while the indicator is l...

Page 36: ...r operations on the camcorder while the scene is being deleted You will not be able to delete the last scene this way if after the scene was recorded you changed the operating mode or turned the camco...

Page 37: ...To enter the special playback modes you can use the buttons on the LCD panel or wireless controller 17 There is no sound during the special playback modes Fast playback During normal playback press or...

Page 38: ...on the top of the screen 2 Select the media or location from where you want to play back scenes photos 3 Return to the index screen to select the scene or photo Example of changing the index screen in...

Page 39: ...between recording dates 4 After selecting the desired date press The index screen will appear with the selection frame on the first scene recorded on the selected date NOTES You can press to return to...

Page 40: ...want to play back a long scene from a specific point 1 Select the scene you want to view and press The timeline screen appears The large thumbnail will show the first frame of the scene Below it the t...

Page 41: ...y the index screen 2 Open the selection screen Select Individual Scenes or Individual Photos The selection screen appears 3 Move between the scenes or photos in the index screen and press to select an...

Page 42: ...tions while the ACCESS indicator is on or flashing while scenes are being deleted Do not subject the camcorder to vibrations or strong impacts Do not open the memory card slot cover Do not disconnect...

Page 43: ...y may not be as good as in other modes Advanced Functions FUNC FUNC Portrait The camcorder uses a large aperture achieving a focus on the subject while blurring other distracting details Sports Use th...

Page 44: ...movement Use low aperture values larger lens opening to softly blur the background in a portrait use high aperture values smaller lens opening to get a wider depth of field giving a sharp focus all th...

Page 45: ...not appropriate for the recording conditions In such case select a different value Cinema Mode Giving a Cinematic Look to your Recordings Give your recordings a cinematic look by using the Cine Mode r...

Page 46: ...c Backlight Correction At times backlit subjects may appear too dark underexposed or subjects under very strong lights may appear too bright or glaring overexposed To correct this you can manually adj...

Page 47: ...work well on the following subjects In such case focus manually Reflective surfaces Subjects with low contrast or without vertical lines Fast moving subjects Through wet windows Night scenes POINTS TO...

Page 48: ...instead with the following procedure 1 Point the camcorder at a white object zoom in until it fills the whole screen and press When the adjustment is completed stops flashing and stays on The camcorde...

Page 49: ...os with special color effects POINTS TO CHECK Select a recording mode other than the Special Scene recording programs Options Default value Image Effect Off Desired option When you select Custom Effec...

Page 50: ...ard The icon of the selected effect turns green Push the joystick again to deactivate the digital effect its icon will turn white again Activate the selected fader in record pause mode then press to s...

Page 51: ...e only All displays off mode All displays on Regular displays only removes the histogram and information icons All displays off The following icons will appear even when all other on screen displays a...

Page 52: ...stment Usually the audio level indicator will be displayed only after activating the manual adjustment of the audio recording level You can choose to display it also when the audio level is adjusted a...

Page 53: ...jack and a cable no longer than 3 m When you change the operating mode the AV Headphones setting in mode will return to AV Using the Mini Advanced Shoe You can attach an optional DM 100 Directional St...

Page 54: ...ed shoe Refer to Using the Mini Advanced Shoe 53 appears For details about using the microphone refer to the instruction manual of the DM 100 Using other microphones You can also use commercially avai...

Page 55: ...ct the original movies index screen Select the hard disk or memory card tab 38 2 Select the scene you want to divide 3 Open the scene division screen Divide The scene selected will start playing back...

Page 56: ...list to play back only the scenes you prefer and in the order of your choice Moving or deleting scenes in the playlist will not affect the original recordings Adding Scenes to the Playlist Options 1 S...

Page 57: ...All Scenes you can press to interrupt the operation while it is in progress Some scenes will be deleted nevertheless Moving Scenes in the Playlist Move the scenes in the playlist to play them back in...

Page 58: ...esult in permanent data loss Do not subject the camcorder to vibrations or strong impacts Do not open the memory card slot cover Do not disconnect the power source or turn off the camcorder Do not cha...

Page 59: ...ed after the autofocus is activated and locked 4 Press fully The ACCESS indicator will flash as the photo is being recorded IMPORTANT Observe the following precautions while the ACCESS indicator is on...

Page 60: ...of photos that can be recorded will vary depending on the subject and shooting conditions The camcorder retains the last setting used even if you set the camcorder to mode FUNC FUNC Approximate number...

Page 61: ...dial to 2 Turn on the camcorder 3 Push the joystick to move between photos Push the joystick and hold it down to run quickly through the photos Slideshow You can play a slideshow of all the photos 1...

Page 62: ...a time 1 Press to display the joystick guide 2 Push the joystick toward 3 Select Jump 10 photos or Jump 100 photos 4 Jump the number of photos selected and press Press again to hide the joystick guide...

Page 63: ...s not necessary to delete all photos or previously selected photos 3 Delete the photo s Delete Desired option Yes OK If you selected an option other than This Photo you can press to interrupt the oper...

Page 64: ...e magnification move the zoom lever toward W until the frame disappears Flash You can use the flash to take photos in dark places Options Default value 1 Press to display the joystick guide If does no...

Page 65: ...layed also immediately after taking a photo Use the histogram as a reference to verify the correct exposure of the photo The area to the right of the histogram represents highlights and the left side...

Page 66: ...have the same aspect ratio of movies 16 9 Simultaneous Recording Off Desired photo size Desired photo quality Press to move back and forth between size and quality selection The number displayed on th...

Page 67: ...ecorded with the current quality setting 1 Play back the scene containing the picture you want to capture 2 Pause the playback at the point you want to capture 3 Press fully NOTES The data code of the...

Page 68: ...itializing the recording media 31 will permanently erase all recordings including protected photos Copying Photos You can copy photos only from the hard disk to the memory card Copying a Single Photo...

Page 69: ...os as possible will be copied before stopping the operation If the memory card slot cover is open or the LOCK switch on the memory card is set to prevent writing you will not be able to copy photos to...

Page 70: ...T If continues to flash for more than 1 minute or if does not appear the camcorder is not correctly connected to the printer In such case disconnect the USB cable and turn off the camcorder and the pr...

Page 71: ...ls refer to the printer s instruction manual Printing after Changing the Print Settings 1 Press to display the joystick guide Paper Settings Paper Size Available paper sizes vary depending on the prin...

Page 72: ...ual Current paper settings paper size paper type and page layout Trimming settings 73 Date printing Print effect Number of copies Paper settings x photos sheet Printing multiple photos on the same she...

Page 73: ...he USB cable and restore the connection after a short while Trimming Settings Set the paper size and page layout before changing the trimming settings Trimming settings apply to one photo only 1 Open...

Page 74: ...ction screen Print Orders appears on the screen 2 Select the photo you want to mark with a print order 3 Press to set the print order The number of copies appears in orange 4 Set the number of copies...

Page 75: ...tarts The print menu disappears when the printing is completed NOTES To cancel the printing refer to page 72 Restarting printing Open the print menu as explained in step 2 In the print settings menu s...

Page 76: ...minal cover The HDMI OUT terminal offers a high quality digital connection that combines audio and video in a single convenient cable COMPONENT OUT Terminal Access Open the front terminal cover The co...

Page 77: ...Quality Depends on the settings Output only Connect to a high definition TV HDTV or a standard TV with component video input terminals Change the following settings on the camcorder Component Output...

Page 78: ...In all respects exactly the same connection as connection above Connect to a standard TV or VCR with SCART input terminal Requires a SCART adapter commercially available Connection Type Digital data...

Page 79: ...tio the TV set will switch automatically to widescreen mode if it is compatible with the WSS system Otherwise change the aspect ratio of the TV manually Playback on a TV Screen About the HDMITM connec...

Page 80: ...VCHD discs of your movies and Photo DVDs of your photos 80 Connect the camcorder to an external recording device DVD or HDD recorder VCR etc to save standard definition copies of your movies 84 IMPORT...

Page 81: ...n screen appears select DVD Burner and press When the connection is completed No disc will be displayed 3 Insert a brand new disc into the DVD Burner Use the OPEN CLOSE button on the DVD Burner to ope...

Page 82: ...ageMixer 3 to back up such scenes While the camcorder is connected to the DVD Burner do not open the memory card slot cover and do not remove the memory card Observe the following precautions while th...

Page 83: ...the DVD Burner Use the OPEN CLOSE button on the DVD Burner to open and close the disc tray After the disc is recognized the disc s content will be displayed in an index screen 5 Select the scene you w...

Page 84: ...ut video signal You can change the displays by repeatedly pressing 51 Transferring Photos to a Computer Direct Transfer With the software supplied on the DIGITAL VIDEO Solution Disk CD ROM you can tra...

Page 85: ...e files on your computer make copies of them first Use the copied files retaining the originals During the following operations even if you connect the camcorder to the computer it will not be recogni...

Page 86: ...s Select and Transfer Repeat this step to select other photos to transfer The button will flash while the photos are being transferred 3 Press to return to the transfer menu NOTES When the camcorder i...

Page 87: ...n to cancel the transfer order 4 Repeat steps 2 3 to mark additional photos with transfer orders or press twice to close the menu Setting Transfer Orders from the Index Screen Options Transfer Orders...

Page 88: ...enu item Setting options Recording programs Programmed AE Shutter Priority AE Aperture Priority AE z z 44 Cine Mode z 45 Portrait Sports Night Snow Beach Sunset Spotlight Fireworks z z 43 Light meteri...

Page 89: ...From the index screen Individual Photos Remove All Selections z Copy Original movies All Scenes All Scenes this date This Scene Selected Scenes z 58 Playlist No Yes From the index screen All Photos T...

Page 90: ...47 Using the focus assist functions will not affect the recordings they will be cancelled when you start recording Transfer Orders From single photo view From the index screen Individual Photos Selec...

Page 91: ...ange With the digital zoom the image is digitally processed so the image resolution will deteriorate the more you zoom in AF Mode Select how fast the autofocus will operate With Instant AF the autofoc...

Page 92: ...rder automatically uses slow shutter speeds to obtain brighter recordings in places with insufficient lighting The setting will not change even if you set the camcorder to mode In mode set the flash m...

Page 93: ...Burner To connect exclusively to the optional DW 100 DVD Burner Computer Printer To connect to a computer printer or similar USB peripheral Connect and Set To make the selection from a screen that ap...

Page 94: ...or the brightness of the playback image on a TV Component Output You can select the video specifications to use when connecting the camcorder to a high definition TV using the component video connecti...

Page 95: ...the camcorder is connected to an HDTV using the HDMI cable 2 Option available only from the original movies index screen Wireless Remote Control Allows the camcorder to be operated with the wireless...

Page 96: ...the camcorder is connected to the TV while it is set to mode depending on the TV used turning off the TV will automatically turn off the camcorder even if it is recording at the time Photo Numbering S...

Page 97: ...and based on the recording mode and photo quality size settings currently in use In the Memory Card Info screen you can verify also the Speed Class of the memory card Battery Info Displays a screen wh...

Page 98: ...The battery pack is damaged Use a different battery pack A noise can be heard from the compact power adapter A faint sound can be heard while the compact power adapter is connected to a power outlet...

Page 99: ...camcorder and let it cool down before resuming use The camcorder will not focus Autofocus does not work on the subject Focus manually 47 Adjust the viewfinder with the dioptric adjustment lever 33 Th...

Page 100: ...s protected Remove the protection 68 Indicators and Onscreen Displays lights up in red Battery pack is exhausted Replace or charge the battery pack 21 appears on the screen The camcorder cannot commun...

Page 101: ...ress the RESET button with a pointed item Pressing the RESET button resets all settings Video noise appears on screen Keep a distance between the camcorder and devices that emit strong electromagnetic...

Page 102: ...re Change the position of the LOCK switch 116 The folder and file numbers have reached their maximum value Set Photo Numbering to Reset 96 and insert a new memory card The simultaneous recording optio...

Page 103: ...n the type of TV Refer to the instruction manual of the connected TV The computer doesn t recognize the camcorder even though the camcorder is connected correctly or USB Connection Type is set to DVD...

Page 104: ...sk drops were detected repeatedly and the buffer became full Move to a more stable location and allow data to be written onto the hard disk If you are using the camcorder in such a situation that vibr...

Page 105: ...the camcorder was initialized using a computer Initialize the memory card with this camcorder 31 Cannot read the HDD The hard disk could not be read This message can also appear if condensation has fo...

Page 106: ...being powered by the battery pack Connect the compact power adapter to the camcorder Could not add the scene s to the playlist One or more scenes could not be added to the playlist 56 You cannot add...

Page 107: ...ording media with this camcorder 31 May not be possible to record movies on this memory card You may not be able to record movies on a memory card without a Speed Class rating Replace the memory card...

Page 108: ...cenes could not be deleted Movies that were protected edited with other devices cannot be deleted with this camcorder Task in progress Do not disconnect the power source The camcorder is updating the...

Page 109: ...Transfer order error You attempted to set more than 998 transfer orders Reduce the number of photos marked with transfer orders Unable to recognize the data You transferred data to the camcorder reco...

Page 110: ...reviously No transfer orders No photos have been marked with transfer orders 87 Operation canceled The USB cable was disconnected and the operation was canceled Check the USB connection Reading the di...

Page 111: ...e been set No photos have been marked with a print order No ink The ink cartridge is not inserted or is out of ink No paper Paper is not correctly inserted or there is no paper Paper error There is a...

Page 112: ...and turn off the printer After a while turn the printer back on and reconnect the USB cable Check the printer status When you are printing using the button check the print settings Readjust trim setti...

Page 113: ...ow the camcorder to swing and hit an object Keep the drop sensor activated whenever possible This camcorder is equipped with a sensor that detects acceleration Should the camcorder be dropped or subje...

Page 114: ...ve TVs near plasma TVs or mobile phones Do not point the lens or viewfinder only at strong light sources Do not leave the camcorder pointed at a bright subject Do not use or store the camcorder in dus...

Page 115: ...ven if you attach them to this camcorder or to the optional CG 800E Battery Charger We recommend using genuine Canon battery packs bearing the mark If you attach to the camcorder battery packs that ar...

Page 116: ...the compact power adapter to the camcorder and leave it connected for 24 hours with the camcorder off Lithium Button Battery Do not pick up the battery using tweezers or other metal tools as this wil...

Page 117: ...e same option This makes recovering the original recordings very difficult Cleaning Camcorder Body Use a soft dry cloth to clean the camcorder body Never use chemically treated cloths or volatile solv...

Page 118: ...ns As a general rule wait for 2 hours before resuming use of the camcorder Using the Camcorder Abroad Power Sources You can use the compact power adapter to operate the camcorder and to charge battery...

Page 119: ...Video Cable CA 570 Compact Power Adapter SC 2000 Soft Carrying Case WS 20 Wrist Strap SS 600 SS 650 Shoulder Strap SD SDHC memory card BP 807 BP 808 BP 819 BP 827 Battery Pack VCR DVD recorder WL D88...

Page 120: ...to charging conditions and initial charge of the battery pack Optional Accessories Use of genuine Canon accessories is recommended This product is designed to achieve excellent performance when used w...

Page 121: ...70 min 185 min 190 min 190 min Typical recording time 105 min 105 min 115 min 115 min 115 min Playback time 205 min 235 min 235 min 245 min 245 min BP 827 Maximum recording time 265 min 270 min 290 mi...

Page 122: ...0 7 giving you a wide perspective for indoor shots or panoramic views When the Wide converter is attached a shadow may appear in the picture when you use the flash FS H37U Filter Set Neutral density...

Page 123: ...monaural or stereo microphone Shoulder Strap You can attach a shoulder strap for more security and portability SC 2000 Soft Carrying Case A handy camcorder bag with padded compartments and plenty of s...

Page 124: ...000 Photos L M S approx 2 760 000 LCD Screen 2 7 in wide TFT color approx 211 000 dots Viewfinder 0 27 in wide TFT color approx 123 000 dots Microphone Stereo electret condenser microphone Lens f 4 8...

Page 125: ...ohm microphone 5 kohms or more Power Others Power supply rated 7 4 V DC battery pack 8 4 V DC compact power adapter Power consumption SP mode AF on 3 8 W LCD screen normal brightness recording on the...

Page 126: ...n backup battery 116 C Calendar display 39 Capturing photos from video 67 Cine Mode recording program 45 COMPONENT OUT terminal 77 Condensation 118 Connections to external devices 77 Continuous shooti...

Page 127: ...g program 44 Photo numbers 96 Photo quality 60 Photo size 60 Playback Movies 36 Photos 61 Playlist 56 Portrait recording program 43 Power save 32 Print order 74 Print share button 71 85 Printing photo...

Page 128: ...cording program 43 T Telephoto 34 Timeline 40 Transfer order 87 Transferring to a computer Movies 80 Photos 84 Tripod 114 Troubleshooting 98 Tv recording program 44 U USB terminal 76 V Viewfinder 33 V...

Page 129: ...www canon com au Canon New Zealand Ltd Customer Care 09 489 0470 www canon co nz Canon Singapore Pte Ltd 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 Tel 65 6799 8888 Fax 65 6799 888...

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