Cannondale Adventure Neo, Owner'S Manual Supplement

Page 1: ...READ THIS SUPPLEMENT AND YOUR Cannondale Bicycle Owner s Manual Both contain important safety information Keep both for future reference Owner s Manual Supplement Adventure Neo English ...

Page 2: ...azardous situation which if not avoided may result in death or serious injury NOTICE Indicates special precautions that must be taken to avoid damage Symbols Symbol Name Description NGLI 2 NGLI 2 synthetic grease Apply NGLI 2 synthetic grease 2 Medium strength removable thread lock Apply Loctite 242 blue or equivalent ...

Page 3: ...nnondale Cannondale USA Cycling Sports Group Inc 1 Cannondale Way Wilton CT 06897 USA 1 800 726 BIKE 2453 CSG Europe Woudenberg Cycling Sports Group Europe B V Geeresteinselaan 57 3931JB Woudenberg The Netherlands PH 00 31 541 200374 International Distributors Consult our website to identify the appropriate Cannondale Dealer for your region Your Cannondale Dealer To make sure your bike is serviced...

Page 4: ...e unit 3 Battery Powertube 4 Charge port 5 Key 6 Headlamp 7 Rear Light 8 Rear rack 9 Serial number 10 Wheel Sensor Serial Number The serial number is located on downtube It is a 7 character code Use this serial number to register your bike To register your bike go to the Product Registration section of our website at www cannondale com Record YOUR Serial Number here _______________________________...

Page 5: ...pedaling force and on the assistance mode level you set with the handlebar control unit At anytime if you stop pedaling the drive assist will dis engage In all modes levels the drive assist system power reduces progressively and cuts off as the bike reaches the maximum allowable speed The drive assist re engages when speed drops below the maximum allowable speed as long as the pedals are turning W...

Page 6: ...rnia USA of the different types of E Bikes E Bike labeling and legal use areas including any required additional equipment registration and applicable rider age restrictions VEHICLE CATEGORY A definition of the European Union of the different types of an E Bike who may use them and where they may be used necessary additional equipment such as lighting and signaling devices as well as any necessary...

Page 7: ...ing on the riding conditions such as on slippery trails tight turns or unstable or uneven surfaces Set assistance level to eco lowest assist or to off before descending technical trails e g tight downhill switchbacks When not riding Turn the drive system off to prevent unauthorized use Do not ride the e bike without the battery Make sure the battery is fully charged before every ride to help ensur...

Page 8: ...nvolving the use of this bicycle To determine if coverage is provided you should contact your insurance company or agent Also make sure your speed e bike is insured and registered according to the local laws Ride sensibly and safely around others the application of power by means of the electric motor assist means that riders can reach high speed Riding faster increases the risks of serious accide...

Page 9: ...he battery inside a shipping container to prevent damage The battery must be removed before flying and may be subject to special handling by the air carrier CHARGING Bring the battery and charger indoors and allow to reach room temperature before charging Make sure charger and A C outlet are the same voltage Locate both charger and battery indoors in a clean dry area with good ventilation to charg...

Page 10: ...ore information on the many hazards of riding at night You must operate with a very high degree of awareness and precaution to only reduce the risk of death or serious injury No Modification DO NOT MODIFY THIS BICYCLE DRIVE SYSTEM IN ANY WAY FOR ANY REASON Doing so can result in severe damage in faulty or in dangerous operating conditions or in violation of local laws Dealers and Owners MUST NOT c...

Page 11: ...gned to support the weight of a person Make sure kickstand is up before riding To prevent toppling over park your bike on a level surface lower the stand Headtube Mounted Accessories This bicycle has integrated mounting points for for attaching compatible accessories Do not mount an accessory e g water bottle to the headtube if said accessory will interfere with handlebar movement and or controls ...

Page 12: ... your spare key in a safe place KEY 1 2 3 Using the Key This illustration shows a key 1 inserted in the battery lock mechanism located on the left side of the bike near the headtube To access the key hole use your finger to lift the tethered key cap out of the frame hole Remove battery cover before turning the key Cover is independent from battery A key is used to secure the battery lock mechanism...

Page 13: ...ube 500 0275 007 541 Drive Charger BOSCH part no Compact Charger 2A 0275 007 915 BOSCH website https www bosch ebike com Item Specification Model Adventure EQ 3 Adventure EQ 4 Drive System BOSCH e Bike Systems Drive Unit BOSCH part no Active Line 20 mph Drive Display BOSCH part no Purion 1270 020 917 Drive Battery BOSCH part no Powertube 400 0275 007 557 Drive Charger BOSCH part no Compact Charger...

Page 14: ... 215mm M 240 mm L XL 323 mm Max Fork Length axle to crown 510 mm Max Water Bottle Mounting Bolt Length 12 mm Max Rear Rack Weight Limit 20kg Tire Size x Max Tire Width Big Ben Plus Etrto 55 622 28 X 2 15 Zoll Brakes Mount Type Min Max Rotor Dia Post Mount 180 mm 203 mm Axles Type Length RR Maxle TA 148x12 mm 188 mm Overall Length FR Canvas Only Maxle TA 110x15 148 mm Overall Length Intended Use AS...

Page 15: ...Top Tube Horizontal 59 4 63 5 C Top Tube Actual N A N A D Head Tube Angle 70 0 70 0 E Seat Tube Angle Effective 72 0 72 0 F Standover 44 5 45 5 G Head Tube Length 21 5 23 5 H Wheelbase 112 4 116 6 I Front Center 64 4 68 6 J Chain Stay Length 48 8 48 8 K Bottom Bracket Drop 6 8 6 8 L Bottom Bracket Height 28 4 28 4 M Fork Rake 4 2 4 2 N Trail 8 3 8 3 O Stack 68 8 70 7 P Reach 37 0 40 5 ...

Page 16: ...c c d d e e h h g g f f 8 8 9 9 1 1 2 2 3 3 4 4 Product Features 1 On off button for on board computer 2 Push assistance button WALK 3 Fastening screw for on board computer 4 Holder for on board computer 5 Decrease assistance level button 6 Increase assistance level button 7 Display 8 Protective cap for USB port 9 USB diagnostic port for servicing purposes only 10 Battery compartment cover On boar...

Page 17: ... on the eBike system Press the on off button 1 of the on board com puter with the eBike battery inserted Press the on off button of the eBike battery see battery operating instructions The drive is activated as soon as you start pedaling except for in the push assistance function or with the assistance level OFF The motor output depends on which assistance level is set on the on board com puter As...

Page 18: ...ff The push assistance aids you when pushing your eBike The speed of this function depends on the se lected gear and can reach a maximum of 3 7 mph The lower the selected gear the lower the speed of the push assistance function at full power u The push assistance function must only be used when pushing the eBike There is a risk of injury if the wheels of the eBike are not in contact with the groun...

Page 19: ...ut ton will switch on the front and rear lights simulta neously To switch off the bike lights press and hold the button The lighting symbol h is displayed when the light is on The on board computer saves the light status and ac tivates this saved status accordingly after a restart Switching the bike lights on and off has no effect on the backlight of the display Speed and distance indicators j j i...

Page 20: ...red Increase assistance Decrease assistance Display TRIP TOTAL RANGE assistance modes Switch on bike lights Switch off bike lights Reset trip distance Activate push assistance Implement push assistance WALK 1 2 As re quired Switch from kilometers to miles 1 Keep pressed 2 Display the versions A B 1 Keep pressed 2 Adjust display brightnessC or 1 Keep pressed 2 A The eBike system must be switched of...

Page 21: ...ler 422 Drive unit connection problem Have all the connections checked 423 eBike battery connection problem Have all the connections checked 424 Communication error between com ponents Have all the connections checked 426 Internal timeout error Restart the system If the problem persists contact your Bosch eBike dealer If this error occurs it is not possible to view or adjust the tire circumference...

Page 22: ...age fault Restart the system If the problem persists contact your Bosch eBike dealer 620 Charger fault Replace the charger Contact your Bosch eBike dealer 640 Internal battery fault Restart the system If the problem persists contact your Bosch eBike dealer 655 Multiple battery faults Switch the eBike system off Take the battery out and put it back in Restart the system If the problem persists con ...

Page 23: ... 4 5 5 6 6 1 12 2 1 13 3 1 14 4 1 15 5 1 11 1 4 4 3 3 4 4 All representations of bike components are schematic and can deviate from your eBike 3 Operation state of charge indicator 4 On off button 5 Key for the battery lock 6 Battery lock 11 Charger 12 Socket for charging connector 13 Charging socket cover 14 PowerTube safety restraint 15 PowerTube battery 16 PowerTube safety hook 0 275 U07 XPX 09...

Page 24: ... 275 007 525 526 0 275 007 535 536 Rated voltage V 36 36 Nominal capacity Ah 11 13 4 Energy Wh 400 500 Operating temperature F 23 to 104 23 to 104 Storage temperature F 50 to 104 50 to 104 Permitted charging temperature range F 32 to 104 32 to 104 Weight approx lb 5 5A 5 7B 5 7A 6 0B Protection rating IP 54 IP 54 A Standard battery B Rack mounted battery This device is in compliance with Part 15 o...

Page 25: ... particular Testing the battery before using it for the first time Test the battery before charging it for the first time or using it in your eBike To do this press the on off button 4 to switch the battery on If none of the LEDs on the battery charge indicator 3 light up the battery may be damaged If at least one but not all of the LEDs on the battery charge indicator 3 lights up the battery will...

Page 26: ... case one of the charging sockets will not be accessible or it will have been sealed with a sealing cap by the bicycle manufacturer Only charge the batteries via the charging socket that is accessi ble u Never open charging sockets that have been sealed by the manufacturer Charging batteries via a charging socket that used to be sealed may cause irreparable damage If you want to use an eBike that ...

Page 27: ...ting the PowerTube battery 1 2 4 3 1 14 4 1 15 5 6 6 5 5 In order for the battery to be inserted the key 5 must be inserted into the lock 6 and the lock must be open To insert the PowerTube battery 15 place it so that its contacts are in the lower holder of the frame Push the battery upwards until it is held by the safety restraint 14 Hold the lock open with the key and press the battery upwards u...

Page 28: ...ike the eBike system and therefore also the battery will switch off auto matically to save energy The battery is protected against deep discharge overloading overheating and short circuiting by the Electronic Cell Protection ECP In the event of danger a protective circuit switches the battery off automatically If a fault is detected in the battery two of the LEDs on the battery charge in dicator 3...

Page 29: ...range has been reached Do not reconnect the battery to the charger until it has reached the correct charging temperature The charger is not charging No LEDs flashing one or more LEDs will remain permanently lit depending on the state of charge of the eBike battery Contact an authorized bike dealership Charging not possible no indicator on battery Connector not attached properly Check all connectio...

Page 30: ...ery so that the battery socket engages with the lower frame connector 4 3 Turn the key clockwise to re engage the upper locking mechanism 6 The drive system battery 2 is housed within the bicycle downtube The battery can be charged via the charge port 8 or removed for charging 4 Remove the key 5 Insert the battery cover tabs into the slot lower the cover over the frame opening while holding the la...

Page 31: ...ew 3 7 1 2 4 6 12 9 5 Remove battery cover before turning the key Cover is independent from battery 1 Battery Cover 2 Battery 3 Battery Connector 4 Frame Battery Connector 5 Key 6 Battery Latch 7 Battery Release Tab 8 Charge Port 9 Cover Handle 10 Battery Cover Latch Identification ...

Page 32: ... the charge socket and replace cover Make sure cover is seated fully into the frame opening 5 Disconnect the charger from its source of power Follow the drive system manufacturer s instructions for charging and for handling of the battery Incorrect charging or handling can result in a fire or in an explosion resulting in serious injury or death Do not insert anything other than the specified charg...

Page 33: ...tion only Download the complete manufacturer manual or check for updated content see https www bosch ebike com English 7 Product Description and Specifications 5 1 4 3 2 2 Product Features 1 Charger 2 Device socket 3 Device connector 4 Charger safety instructions 5 Charging connector Bosch eBike Systems 0 275 U07 XCX 08 04 2020 ...

Page 34: ...leaning WARNING u Do not open any of the components Service should only be carried out at an authorized Bosch eBike dealer Failure to follow above warn ing can cause death or serious injury Refer to your bicycle manual or component manual for all non Bosch drive system components u Do not charge or use your eBike in any area with a potentially explosive atmosphere such as at a fueling area or in a...

Page 35: ...e to the complex nature of the parts and the level of disassembly required to gain access have any repairs or replacements of the battery cables or hose parts identified here performed by an authorized Cannondale e bike service center RD Rear derailleur WS Wheel sensor RB Rear brake HL Headlamp DP Dropper Seatpost RL Rear light DC Drive system cable Identification ...

Page 36: ... KP284 Derailleur Hanger QR ST SS 028 B K32111 Adventure Neo Grommets C K34140 Key Hole Cover w Leash D K34159 Charge Port Cover V2 E K34101 Battery Cover Top Exit F K34111 Gen 3 Battery Gap Cover ID Part Number Description G K76041 Adventure Neo HT Bottle Cage Spacer Kit H K34221 Neo Urban Motor Cover I K76051 Adventure Neo Chainguard Mount K13031 Adventure Neo Rear Rack K11151 Adventure Neo Fron...

Page 37: ...iably Test the drive assist system make sure the drive system functions normally If your e bike model was equipped with a lighting system e g brake lights headlights taillights and or number plate illumination ensure each light functions properly Check for proper function of the front and rear brakes Brake pad and rotor wear is typically greater on e bikes than on pedal only bikes requiring more f...

Page 38: ...isits appropriate for how and where you ride 3 Every 1000 km bring your bike in to your Authorized Cannondale Dealer for a regular detailed inspection adjustment and replacement of wear items across the entire bike E bikes can wear out wheels tires drive chains and brakes faster Maintaining Your Bike s Drive System NOTICE Drive assist system components must only be serviced at an authorized servic...

Page 39: ...washer or dry with compressed air This will force contaminants into sealed areas or into electrical connections components promoting corrosion and resulting in immediate damage or in accelerated wear Keep water away from the electrical components Make sure the bike is secured upright and cannot fall over accidentally while you are cleaning it Don t rely on the kickstand Use a bicycle wheel stand o...

Page 40: ...40 Adventure Neo OMS Notes Record 138670 Rev 1 02 21 Use NOTES pages to write record important information about your bike e g maintenance history dealer contact information settings etc NOTES ...

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Page 42: ...ROPE Cycling Sports Group Europe B V Geeresteinselaan 57 3931JB Woudenberg The Netherlands service cyclingsportsgroup com CSG UK Cycling Sports Group Vantage Way The Fulcrum Poole Dorset BH12 4NU 44 0 1202732288 sales cyclingsportsgroup co uk www cannondale com 2021 Cycling Sports Group Adventure Neo OMS 138670 Rev 1 01 21 ...