12-12
T
roubleshooting
Error Codes
(MF6550/MF6560/MF6580 Only)
An error code is a four-digit code shown on an ERROR TX REPORT or an ERROR
RX REPORT when an error occurs.
Error Code
For details on reports, see Chapter 6, “Reports and Lists,” in the Advanced Guide.
See the table below for individual error codes.
Error Code
Description
Action
#0001
A document may be jammed.
Remove the jammed document.
#0003
– An attempt was made to send a
document of 24
7
/
8
" (630 mm) or
longer from the ADF.
– A document takes a long time to
send because it contains too
much data.
– A document takes a long time to
receive.
– Divide the document into smaller
parts and send from the platen
glass.
– Reduce the scanning resolution
before sending.
– Contact the other party and ask
them to reduce their scanning
resolution or divide the document
into smaller parts for sending.
***************************
*** ERROR TX REPORT ***
***************************
TX FUNCTION WAS NOT COMPLETED
TX/RX NO
0005
RECIPIENT ADDRESS
111XXXXX
DESTINATION ID
ST. TIME
12/31 10:50
TIME USE
00'00
PAGES SENT
0
RESULT
NG
#
0018
BUSY/NO
SIGNAL
CANON
001
12/31/2006 10:50 FAX 123XXXXXX
Summary of Contents for 0564B001
Page 2: ......
Page 49: ...1 18 Before Using the Machine ...
Page 57: ...2 8 Document Handling ...
Page 71: ...3 14 Print Media ...
Page 109: ...4 38 Sending Faxes MF6550 MF6560 MF6580 Only ...
Page 119: ...6 8 Copying ...
Page 151: ...11 24 Maintenance ...
Page 167: ...12 16 Troubleshooting ...
Page 212: ...14 9 Appendix Z Zoom ratio 6 6 Preset zoom 6 6 Zoom designation 6 7 ...
Page 213: ...14 10 Appendix ...