Chapter 10
87
Troubleshooting
An Error Message Is Displayed On The LCD/LED
If an error message is displayed on the LCD or LED, take the corresponding countermeasure
described below.
Message
Action
NO PHOTOS ON CARD
z
There are only invalid images on the memory card.
z
Photo data edited/processed on the computer should be printed from
the computer, not from the camera.
LOAD PAPER
Reload the paper correctly and press [OK].
PAPER JAMMED
If paper has jammed in the machine, clear the jam, reload the paper in the
machine correctly and then press [OK].
CHECK INK
U041
Replace the FINE Cartridge and close the Scanning Unit.
If printing is not finished yet, just press [OK] on the machine to continue
printing in the “no ink” state.
Replace the FINE Cartridge with a new one as soon as possible after
printing finishes. The machine may be damaged if printing is continued
under the ink out condition.
CHECK INK
U051
U052
U053
U059
The FINE Cartridge may not be installed properly, or the Cartridge may not
be the compatible with this machine. Install the appropriate FINE
Cartridge. If lines are misaligned or the resulting output is not satisfactory,
carry out the FINE Cartridge Alignment.
CHECK INK
U075
U076
Confirm that the FINE Cartridges are installed in the appropriate positions.
See “Replacing A FINE Cartridge” on page 68.
WASTE INK NEAR FULL
Ink used for cleaning is absorbed in a waste ink absorber placed in the
machine.
Press [OK] to cancel the error so that you can continue printing. Once the
waste ink absorber becomes completely full, printing cannot be done until
the waste ink absorber is replaced.
Canon recommends to contact a Canon service representative as soon as
possible.
INCOMPATIBLE CAMERA
Depending on the model or brand of your device, you may have to select a
print mode compliant with PictBridge before connecting the device.
You may also have to turn on the device or select Play mode manually
after connecting the device to the machine. Perform necessary operations
according to the instruction manual supplied with your device.
If the error is still unresolved, there is a possibility that you are using a
digital camera or digital video camcorder that is not supported by this
machine. Use a digital cameras or digital video camcorder compatible with
this machine.
HEAD ALIGNMENT ERROR
Make sure all required boxes on the head alignment sheet are filled in, and
that the sheet is set in the correct position and orientation on the Platen
Glass.
If the machine is connected to the computer, you can align the FINE
Cartridge using the MP Driver. Follow the procedures described in the
Printer Driver Guide
.