68
Appendices
Documents Are Not Fed Correctly
The following are possible causes when documents are not fed correctly.
Problem
Static electricity, etc., is causing the pages of the document
to stick together, and they cannot be separated correctly by
the scanner.
Solution
Before you place your document, thoroughly fan the stack of
papers. (See “Placing Documents,” on p. 21.)
Problem
An attempt was made to scan a size, thickness, or type of
paper that cannot be scanned by the scanner.
Solution
Check the document size, thickness, and paper type. (See
“Documents,” on p. 20.)
Problem
The roller unit or separation pad inside the feeder is soiled
or worn.
Solution
Clean the roller unit and separation pad. (See “Cleaning the Roller
Unit and Separation Pad,” on p. 60.)
IMPORTANT
The Separation Pad and Roller Unit are consumable components. The
Separation Pad and the Roller Unit need to be replaced if cleaning them does
not produce a visible improvement. Contact your local authorized Canon
dealer or service representative, to replace the Separation Pad as the first step
to solve your scanning problem. Replace the Roller Unit if there is no visible
improvement after replacing the Separation Pad.
Separation Pad
Roller Unit
DR-1210C.book Page 68 Monday, December 19, 2005 10:35 AM
Summary of Contents for 1211B002 - DR 1210C
Page 4: ...DR 1210C book Page iii Monday December 19 2005 10 35 AM ...
Page 22: ...18 Before Using the Scanner DR 1210C book Page 18 Monday December 19 2005 10 35 AM ...
Page 60: ...56 Using the Scanner DR 1210C book Page 56 Monday December 19 2005 10 35 AM ...
Page 90: ...86 Index DR 1210C book Page 86 Monday December 19 2005 10 35 AM ...
