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 Toner cartridges are consumable products. When the toner has 
almost or completely run out in the middle of operating this 
machine, a message appears in the display, or the symptoms 
described below appears. Follow a proper resolution 
depending on the message or symptom. 

  

 

 A message appears in the display 

   “When a Message Appears” (

P.8-6) 

  

 

 White streaks appear on the printouts or some parts 
are faded 

    “When White Streaks Appear On the Printouts or Some 

Parts Are Faded” (

P.8-6) 

  

 

 IMPORTANT  

 About toner cartridges 

 For details on the toner cartridge yields and the procedures for 
handling toner cartridges and checking the toner level, see the 
following. 

   About the Supplied Toner Cartridge (

P.8-7 ) 

   About Replacement Toner Cartridge (

P.8-7 ) 

   Handling Toner Cartridge (

P.8-7 ) 

   Checking the Toner Level (

P.8-8 ) 

   Using the Toner Saver Mode (

P.8-8 ) 

   Purchase Consumables (

P.8-12 ) 

*   The yields of the toner cartridges included in this machine differ 

from those of replacement toner cartridges. 

  

  

   When  a  Message  Appears 

 When the toner becomes nearly out in the middle of operating 
this machine, a message appears in the display. 

Message

When It Is 
Displayed

Description and Solutions

<Prepare 
toner 
cartridge.>

When 
a toner 
cartridge 
soon needs 
to be 
replaced.

Redistribute the toner.

  “Before Replacing the Toner Cartridge“ 

(

P.8-9)

It is recommended that you replace the 
toner cartridge before printing a large 
amount of data.

  “Replacing the Toner Cartridge“ 

(

P.8-10)

<Toner 
is nearly 
out.>

When 
a toner 
cartridge 
has reached 
the end of 
its life.

Redistribute the toner.

  “Before Replacing the Toner Cartridge“ 

(

P.8-9)

If this message does not disappear, replace 
the toner cartridge.

  “Replacing the Toner Cartridge“ 

(

P.8-10)

If this message is displayed, the incoming 
fax will be stored in the memory without 
being printed. Also, reports may not be 
printed, even if they are set to be printed 
automatically.
If <Continue Printing When Toner Is Low> 
in <RX Function Settings> is set to <On>, 
however, printing will be continued, but 
white streaks or smudges may appear on 
printouts.

  e-Manual 

 Basic Operation 

 Setting 

the Report to Print Automatically

  “Continue Print. When Toner Is Nearly 

Out“ (

P.6-22)

 

 IMPORTANT  

 White streaks appear or some parts are faded 

 If white streaks appear on the printouts or some parts are faded, 
the toner cartridge has almost reached the end of its life, even if no 
messages appear on the screen. If print quality declines, refer to the 
following to resolve the problem. 

    “When White Streaks Appear On the Printouts or Some Parts Are 

Faded” (

P.8-6) 

  

  
  

   When White Streaks Appear On the 
Printouts or Some Parts Are Faded 

If the toner almost runs out, white streaks appear on the 
printouts or some parts are faded.

 

*  No message appears on the display even if the toner almost runs 

out. Replace the toner cartridge when white streaks appear on 
the printouts or some parts of the printout are faded.

 If the above symptoms appear 

 

 

Follow the procedure in the section below before replacing 
the toner cartridge. You may print for some
time, until the toner completely runs out.

  “Before Replacing the Toner Cartridge“ (

P.8-9)

 If print result is not improved 

 

 

If white streaks or faded parts continue to appear after 
following the procedure in the section above, replace the 
toner cartridge.

  “Replacing the Toner Cartridge“ (

P.8-10)

  

   Replacing  Toner  Cartridges  

Summary of Contents for 4509B020

Page 1: ...6 1 6 Using the Scan Functions P 7 1 7 Maintenance P 8 1 8 Troubleshooting P 9 1 9 Registering Setting the Various Functions P 10 1 10 Appendix P 11 1 11 Basic Operation Guide Be sure to read the manual before using the machine Keep the manual for future reference Network Setting Procedure Security Functions Searching the Installation and Connection Procedure See the Starter Guide See the e Manual...

Page 2: ... specify the copy ratio in percentage You can copy 1 sided documents on both sides of paper You can sort copies into sets arranged in page order You can reduce multiple documents to copy them onto one sheet You can make a copy of a 2 sided card onto one side of paper 3 2 1 1 1 1 2 2 2 3 3 3 3 2 1 3 2 1 3 2 1 Network Settings Remote UI Quick View Perform Useful Tasks There are a variety of copy fun...

Page 3: ...lt on a computer display Some printer driver settings are provided as Profiles beforehand You can perform printing which suits your needs only by selecting a Profile Various Printing Functions For details see Printing from a Computer from p 4 1 Miscellaneous Printing Functions For details see Print in the e Manual Enlarged Reduced Printing Booklet Printing MF4570dn Only Watermark Printing Displayi...

Page 4: ...ctly from a Computer PC Fax For details see Fax in the e Manual Forwarding the Received Fax Manual Forwarding Registering Destinations in the Address Book For details see Registering Destinations in the Address Book from p 5 1 For details see Using the Fax Functions from p 6 1 There are a variety of fax functions that are explained in later pages of this manual as well as in the e Manual The machi...

Page 5: ...er you can store the documents temporarily in the memory without printing You can print the stored documents at any time If you do not need them you can delete them saving paper to be used If an external telephone is connected you can switch to the fax receiving mode immediately by dialing the ID number for fax receiving using the dial buttons of the telephone during a phone call You can combine m...

Page 6: ...m supplied with Windows operating systems There are various scanning methods Scanning from the Scanner and Camera Wizard dialog box Scanning from the Windows Fax and Scan dialog box Scanning from Windows Photo Gallery Scanning from an Application Saving the Documents Using the Operation Panel of the Machine Saving the Documents Using Operations from a Computer For details see Scan in the e Manual ...

Page 7: ...nformation Remote UI On Off Configuring the machine Communication mode Communication speed Waiting time for connection DNS Configuring a computer IP address Subnet mask Gateway address As needed Configuration for communicating with a computer LPD RAW WSD Port settings Sharing settings for the printer As needed Miscellaneous Settings Administration Settings Manager PIN Name Device name Location Res...

Page 8: ... Glass 2 4 Loading Document in the Feeder 2 4 Paper Requirements 2 6 Paper Size 2 6 Paper Type 2 7 Printable Range 2 8 Loading Paper 2 9 In the Paper Cassette 2 9 In the Multi Purpose Tray 2 11 Precautions when Loading Paper 2 12 Paper Loading Capacity 2 12 Paper Loading Orientation 2 13 When printing paper with a letterhead or logo previously printed paper 2 13 Printing on Envelopes 2 13 Setting ...

Page 9: ...ents in Memory to Other Destinations Manual Forwarding 6 14 Checking and Managing Fax Documents in Memory 6 15 Checking and Canceling Fax Jobs 6 15 Printing Received Fax Documents 6 15 Checking and Deleting Received Fax Documents 6 16 Checking the History of Received Sent Fax Documents 6 17 Changing the Default Values for Fax 6 18 Changing the Fax Settings Items Specified Using the Menu Button 6 1...

Page 10: ... connected or configured properly 9 10 If You Cannot Solve a Problem 9 10 If a Power Failure Occurs 9 11 If You Cannot Solve a Problem 9 12 Customer Support U S A 9 12 Customer Support Canada 9 12 Print Result Is Not Good 9 13 Paper Curls 9 13 Paper Creases 9 14 Printing Is Uneven 9 14 White Specks Appear 9 15 The Toner Does Not Fix onto the Paper Well 9 16 The Printed Paper Has Vertical Streaks 9...

Page 11: ...ecurity Before Using the Machine Document and Paper Handling Copying Printing from a Computer Registering Destinations in the Address Book Using the Fax Functions Using the Scan Functions Maintenance Troubleshooting Registering Setting Functions Appendix This manual The e Manual is included in the User Software CD ROM Setting and Managing from Computer 1 Troubleshooting Maintenance Setting Menu Li...

Page 12: ...tons Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual Operation panel keys Key icon Key name Example Stop Display Specify destination Buttons and items on the computer display Preferences Illustrations Used in This Manual Illustrations used in this manual Illustrations of the model MF4570dn are used in this manual Whe...

Page 13: ...ed to rain or snow A location near a water faucet or water A location exposed to direct sunlight A location subject to high temperatures A location near open flames When installing the machine gently lower the machine to the installation site so as not to catch your hands between the machine and the floor or between the machine and other equipment as this may result in personal injury When connect...

Page 14: ...he machine If these items come into contact with a high voltage area inside the machine this may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately turn off the power switches of the machine and computer and disconnect the interface cable if it is connected Then unplug the power plug from the AC power outlet and contact your local authorized C...

Page 15: ...ed in a bundle A part of the power cord is put in an aisle The power cord is put in front of the heating appliance CAUTION The fixing unit and its surroundings inside the machine become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as this may result in burns When removing jammed paper or when inspecting the...

Page 16: ...me into direct contact with your skin If the toner comes into contact with your skin wash with soap If the skin becomes irritated or you inhale the toner consult a physician immediately Do not pull out the sealing tape forcefully or stop at midpoint as this may cause toner to spill out If toner gets into your eyes or mouth wash them immediately with cold water and consult a physician Others WARNIN...

Page 17: ...ne Air conditioner Shredder Equipment that consumes a large amount of electricity Equipment that generates electrical noise When unplugging the power cord keep interval of 5 seconds or more before plugging it again Miscellaneous precautions The maximum power consumption of the machine is 1 090 W or less Electrical noise or a dramatic drop in supplied voltage may cause the machine or computer to op...

Page 18: ...machine is designed with the latest technology to provide trouble free operation If you encounter a problem with the machine s operation try to solve it by using the information in Chapter 9 If you cannot solve the problem or if you think your machine needs servicing contact Canon Customer Care Center at 1 800 OK CANON between the hours of 8 00 A M to 8 00 P M EST Monday through Friday On line sup...

Page 19: ...e event that this product including the SOFTWARE is shipped transferred or exported into any country 2 Rights holders of the SOFTWARE retain in all respects the title ownership and intellectual property rights in and to the SOFTWARE Except as expressly provided herein no license or right expressed or implied is hereby conveyed or granted by rights holders of the SOFTWARE to you for any intellectua...

Page 20: ...5 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a parti...

Page 21: ...ilities and services that may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user However if advance notice is not possible the telephone company will notify the customer as soon as possible Also the customer will be advised of his her right to file a complaint with the FCC if he she believes it is neces...

Page 22: ...ormes industrielles à savoir ligne téléphonique 2 500 pour appareil à clavier ou 500 pour appareil à cadran impulsions Il est également possible de raccorder ce télécopieur à un système téléphonique à poussoirs car la plupart de ces systèmes émettent des signaux d appel non normalisés ou des codes spéciaux qui risquent de perturber le fonctionnement du télécopieur C Condition d alimentation Raccor...

Page 23: ... cannot escape from the machine during any phase of user operation CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States CAUTION Use of controls...

Page 24: ...xviii ...

Page 25: ... Scan Mode 1 6 Navigating the Menu 1 7 Entering the Menu Screen 1 7 Scrolling Through Menu Items 1 7 Selecting a Menu Item 1 7 Specifying values using the navigation keys 1 8 Returning to the Default Screen 1 8 Text Input Method 1 9 Entering Text Except for IP Address 1 9 Changing the Entry Mode 1 9 Entering Text Symbols and Numbers 1 9 Moving the Cursor Entering a Space 1 9 Deleting text symbols ...

Page 26: ...y Place documents here 6 Document return tray Documents are returned here 7 Operation panel Controls the machine using this panel Operation Panel P 1 5 8 Output tray Copies printed documents and faxes are output here 9 Paper cassette Load paper here Paper Cassette P 1 4 10 Feeder The feeder can automatically scan documents continuously 11 Scanning area Scans documents from the feeder 12 Output tra...

Page 27: ...twork via a LAN cable 5 Power switch Turn the power ON or OFF 6 External device jack Connect an external telephone 7 Telephone line jack Connect a telephone line 8 Power socket Connect the power cord Interior 1 2 3 4 5 1 Scanning platform Open this platform to replace the toner cartridge or clear paper jams 2 Toner cover Open this cover to replace the toner cartridge or clear paper jams 3 Paper ex...

Page 28: ...he Machine Multi purpose Tray 1 1 Paper guides Adjust to the width of the paper Paper Cassette 1 2 1 Dust cover Protects paper in the paper cassette from dirt and dust 2 Paper guides Adjust the paper guides to the paper ...

Page 29: ...Reset key Press to reset the settings Press to reset the copy scan fax mode to the standard mode Back key Press to return to the previous screen key Press to scroll up or to increase a value key Press to scroll down or to decrease a value key Press to return to the previous screen or move the cursor to the left While fax communication sound is ringing press to decrease the volume key Press to proc...

Page 30: ...ntly selected item will be highlighted with a black background and pressing OK will advance to the next screen Copy Press Start 100 LTR Density 0 Original Type Text 2 Sided Off 1 01 Fax Mode When using the fax function press to switch to the standby display Specify destination 01 01 2011 12 52AM RX Mode Auto Resolution 200 x 1 When the fax mode screen is displayed you can select items by pressing ...

Page 31: ...the screen press or to scroll through menu items The currently selected item is highlighted with a black background Menu Preferences Timer Settings Copy Settings Fax TX Settings Selecting a Menu Item Press OK to select a highlighted menu If there are submenus available you can also press to select the item and proceed to the next screen You can return to the previous screen by pressing Back or Men...

Page 32: ... the numeric keys Text Input Method P 1 9 When entering a series of numbers or letters such as PIN System Manager PIN Apply 1 2 3 4 5 6 7 8 9 0 BS Press or to select a number or character and then press OK to enter the number or character To clear a number or character select BS and then press OK NOTE You can also use the numeric keys You can also enter values with the numeric keys Text Input Meth...

Page 33: ...numeric keys or Symbols Keys used Entry mode A Entry mode a Entry mode 12 _ 1 ABC abc 2 DEF def 3 GHI ghi 4 JKL jkl 5 MNO mno 6 PQRS pqrs 7 TUV tuv 8 WXYZ wxyz 9 Not available 0 _ Not available Moving the Cursor Entering a Space Move the cursor by pressing or To enter a space move the cursor to the end of the text and press Deleting text symbols or numbers To delete text numbers or symbols press C...

Page 34: ...K Numeric keys Clear 1 Use the numeric keys to enter numbers IP Address 192 168 000 080 Apply 1 2 3 4 5 6 7 8 9 0 BS Enter numbers by three digits To specify 192 168 0 80 enter 192 168 000 080 If the number is less than three digits add 0 before the number Deleting numbers To delete a number press Clear To delete all numbers press and hold Clear 2 When you are finished entering press or to select ...

Page 35: ...inute interval The default value for this setting is 10 minutes 5 Press Menu to close the menu screen NOTE When entering sleep mode Energy Saver will be lit green To enter sleep mode manually Press Energy Saver The machine does not enter the sleep mode if you press Energy Saver in 10 seconds after the machine resumes from the sleep mode The machine will not enter sleep mode when the machine is in ...

Page 36: ...owing three options MM DD YYYY DD MM YYYY YYYY MM DD 12 24 Hour Clock Specifies the display format for time Press or to select a display format and then press OK You can select a display format from the following two options 12 Hour AM PM 24 Hour Current Time Settings Specifies the current time and date Use the numeric keys to enter the date and time and then press OK You can also enter the date a...

Page 37: ...Paper 2 9 In the Paper Cassette 2 9 In the Multi Purpose Tray 2 11 Precautions when Loading Paper 2 12 Paper Loading Capacity 2 12 Paper Loading Orientation 2 13 When printing paper with a letterhead or logo previously printed paper 2 13 Printing on Envelopes 2 13 Setting a Paper Size and Type 2 14 Setting a Custom Paper Size 2 14 Selecting Print Side MF4570dn Only 2 16 When setting this item to P...

Page 38: ...aper IMPORTANT When placing document Place the document after glue ink or correction fluid on the document is completely dry To prevent paper jams in the feeder Do not use any of the following Wrinkled or creased paper Carbon paper or carbon backed paper Curled or rolled paper Coated paper Torn paper Onion skin or thin paper Documents with staples or paper clips attached Paper printed with a therm...

Page 39: ...Document and Paper Handling FAX Platen Glass Feeder 1 8 in 3 mm 1 8 in 3 mm 3 64 in 1 mm 3 64 in 1 mm 1 8 in 3 mm 1 8 in 3 mm 3 64 in 1 mm 3 64 in 1 mm Scan Platen Glass Feeder 1 16 in 1 5 mm 1 16 in 1 5 mm ...

Page 40: ...ntly The machine is ready to scan the document When scanning is complete remove the document from the platen glass Loading Document in the Feeder 1 Open the document feeder 2 Spread the document guides a little wider than the document width 3 If loading large sized documents pull out the tray extension Pull out the tray extension when the document is hanging out of the document feeder tray Placing...

Page 41: ...loaded If more than 35 documents are loaded paper jams may occur or the documents may not be scanned While scanning a document Do not add or remove documents When scanning documents is complete Remove the documents from the document delivery tray to avoid paper jams Avoid scanning the same document more than 30 times When scanned repeatedly documents can become folded or torn which may cause paper...

Page 42: ...cap 8 1 8 x 13 3 8 206 mm x 338 mm Envelope COM10 4 1 8 x 9 1 2 104 7 mm x 241 3 mm 3 Envelope Monarch 3 7 8 x 7 1 2 98 4 mm x 190 5 mm 3 Envelope C5 6 3 8 x 9 162 mm x 229 mm 3 Envelope B5 6 7 8 x 9 7 8 176 mm x 250 mm 3 Envelope DL 4 3 8 x 8 5 8 110 mm x 220 mm 3 Index Card 3 x 5 76 mm x 127 mm Custom Paper Size 4 5 1 Only in MF 4570dn auto 2 sided print is available 2 Received documents reports...

Page 43: ...n may be not as good when Plain Paper L is set 3 Use only the transparencies designed for laser printers 4 You can set Envelope Monarch only in the multi purpose tray To prevent paper jams do not use the following types of paper Wrinkled or creased paper Curled or rolled paper Torn paper Damp paper Very thin paper Paper printed with a thermal transfer printer Do not copy on the reverse side The fo...

Page 44: ...shaded area indicates the approximate printable area of A4 paper Note that the margin widths listed below are rough standards and there may be slight variations in actual use 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm 1 4 in 5 mm Printable Range ...

Page 45: ...12 1 Lift the dust cover 2 Spread the paper guides a little wider than the paper size If you want to change the size of the paper to be loaded be sure to register the paper size in Setting a Paper Size and Type P 2 14 3 Gently load the paper into the paper cassette with the print side face up until the edge of the paper stack meets the back of the paper cassette Paper Loading Capacity P 2 12 Paper...

Page 46: ...until the edge of the envelope stack meets the back of the paper cassette 4 Adjust the paper guides to the width of the paper 5 Adjust the paper guide to the length of the paper 6 Close the dust cover When loading paper that is longer than the length of the paper cassette Lift the dust cover extension 7 Pull out the output tray extension and then lift the paper stopper 1 2 8 Specify the loaded pap...

Page 47: ...the paper into the multi purpose tray with the print side face up Paper Loading Capacity P 2 12 Paper Loading Orientation P 2 13 Ensure that the paper stack does not exceed the load limit guides A A When loading envelopes 1 Close the envelope flap 2 Loosen any stiff corners of the envelope and flatten curls as shown in the figure 3 Gently insert the envelope into the multi purpose tray with the pr...

Page 48: ...ot exceed the load limit mark when loading paper Ensure that the paper stack does not exceed the line of the load limit mark If the paper stack exceeds the load limit mark lines this may result in misfeeds When printing on envelopes Load envelopes with the front side non glued side facing up You cannot print on the reverse side of envelopes Also be sure to close the flap before loading envelopes N...

Page 49: ...ng 3 with the front side face down with the front side face down 1 When Paper Feed Method Switch is set to Print Speed Priority the default setting Selecting Print Side MF4570dn Only P 2 16 2 When Paper Feed Method Switch is set to Print Side Priority Selecting Print Side MF4570dn Only P 2 16 3 MF4570dn only Printing on Envelopes Load envelopes with the front side non glued side facing up as follo...

Page 50: ...ze and then press OK Paper Requirements P 2 6 When registering the custom paper see Setting a Custom Paper Size P 2 14 Paper Size LTR LGL STMT EXEC 4 Press or to select a paper type and then press OK Paper Requirements P 2 6 Paper Type Plain 16 lb Bond 24 Plain L 16 lb Bond Recycled Color 5 Press Paper Settings to close Paper Settings screen Setting a Custom Paper Size To use custom paper you must...

Page 51: ...Press or to specify the size and then press OK You can also enter values using the numeric keys Set Length for X 3 3 8_1 2 3 Press or to select Apply and then press OK Specify Size Apply X 3 Y 8_1 4 X Y 5 Press or to select a paper type and then press OK Paper Type Plain 16 lb Bond 24 Plain L 16 lb Bond Recycled Color 6 Press Paper Settings to close Paper Settings screen ...

Page 52: ...d paper When setting this item to Print Side Priority The sides to be printed for 2 sided printing and 1 sided printing match Even when using previously printed paper you do not need to switch the sides of loaded paper between 2 sided printing and 1 sided printing 1 2 3 4 1 2 3 4 1 sided printing 2 sided printing Front Back Specify the setting in the following case When performing 2 sided printing...

Page 53: ... up Load paper with the front side first page face down Print Side Priority When specifying Print Side Priority load paper as follows Feeding direction For details on the procedure for loading paper when printing pages of the landscape layout see Paper Loading Orientation P 2 13 The procedure for loading paper is the same for 2 sided printing and 1 sided printing When performing 1 sided printing l...

Page 54: ...2 18 Document and Paper Handling ...

Page 55: ...king and Canceling using the Status Monitor Cancel Key 3 3 Copy Settings 3 4 Adjusting the Density 3 4 Selecting Image Quality Copy 3 4 2 Sided Copying MF4570dn Only 3 5 Enlarging Reducing Copies 3 6 Multiple Documents onto One Sheet N on 1 3 6 Collating Copies 3 7 Emphasize the Outline of an Image Sharpness 3 7 Copying an ID Card 3 8 Changing the Default Values 3 9 ...

Page 56: ...to 7 items for details see P 3 3 to P 3 6 Density Image quality 2 Sided MF4570dn only Enlarged reduced Reduced layout Collating Sharpness The settings that are specified here apply only to copy operation which you are currently performing To apply the valid settings for all copy operations see Changing the Default Values P 3 9 4 Use numeric keys to enter the desired copy quantity 1 to 99 Press Cle...

Page 57: ...so by pressing Stop The copy job is canceled Cancel No Yes Details To check the job before canceling press or to select Details and then press OK Checking and Canceling using the Status Monitor Cancel Key 1 Press Status Monitor Cancel 2 Press or to select Copy Job Status and then press OK Status Monitor Cancel Device Status Copy Job Status Fax Job Status Hist Print Job Status The detailed informat...

Page 58: ...de screen Setting screen Copy Press Start 100 LTR Density 0 Original Type Text 2 Sided Off 1 01 Original Type Text Text Photo High Spee Text Photo Photo Text This setting is suitable for documents that contain text without photos or illustrations Text Photo High Speed This setting is suitable for documents that contain text and photos This setting scans the document at a low resolution This settin...

Page 59: ...s OK 2 Sided Off 1 2 Sided Format Settings 2 Press or to select 1 2 Sided OK Format Settings 1 2 Sided 3 Press or to select the orientation of the document OK Original Orientation Portrait Landscape 4 Press or to select the finishing format OK Finishing Format Book Type Calendar Type If you place documents on the platen glass 1 Place the next document and the press Start Repeat the procedure until...

Page 60: ...o using the numeric keys Custom Ratio 100 25 400 Press or to select Copy Ratio Multiple Documents onto One Sheet N on 1 Copy mode screen Setting screen Copy Press Start 100 LTR 2 Sided Off Copy Ratio 100 Di N on 1 Off 1 01 N on 1 Off 2 on 1 4 on 1 ID Card Copy Scan Size LTR LGL STMT Press or to select 2 on 1 or 4 on 1 Press or to select the size of the original document OK Press or to select N on ...

Page 61: ... three copies of a three page document printouts of a complete job are grouped and arranged in this page order 1 2 3 1 2 3 1 2 3 Press or to select On OK Emphasize the Outline of an Image Sharpness Copy mode screen Setting screen Copy Press Start 100 LTR N on 1 Off Collate Off Sharpness 0 1 01 Sharpness Reduces distorted pattern moire It is appropriate for documents that contain halftone such as p...

Page 62: ...rd Copy and then press OK N on 1 Off 2 on 1 4 on 1 ID Card Copy 5 Press Start After scanning the document completely proceed to the next step 6 Turn and place the card Place the card with a 1 4 5 mm space created from the left edge of the platen glass Additionally align the center of the card with the arrow mark If you want to arrange the cards horizontally A4 B4 A5 A5 B4 A4 If you want to arrange...

Page 63: ... select Change Defaults and then press OK Copy Settings Change Defaults Correct Density 4 Press or to select a setting item and then press OK Change Defaults Apply No of Copies 01 Density 0 Original Type Text For details on the settings see the following items Adjusting the Density P 3 4 Selecting Image Quality Copy P 3 4 2 Sided Copying MF4570dn Only P 3 5 Enlarging Reducing Copies P 3 6 Multiple...

Page 64: ...3 10 Copying ...

Page 65: ...ide or Print Driver Guide To view how to use each function Print Driver s Help To view how to display the Print Driver Guide or Print Driver s Help see For Macintosh Users P 11 4 Installing the Printer Driver 4 2 Printing from a Computer 4 3 Scaling Documents 4 3 Printing Multiple Pages on One Sheet 4 3 2 sided Printing MF4570dn Only 4 4 Checking and Canceling Print Jobs 4 5 ...

Page 66: ...software required for printing from an application The printer driver will convert application software s print data to print data for the printer The printer driver for this machine has the following features The printer driver for this machine enables you to output print data at an optimum speed by dividing the workload using a computer and the printer As well as providing faster and more stable...

Page 67: ... increase or decrease the magnification manually select Manual Scaling specify the scaling ratio for Scaling 5 Click OK NOTE Depending on the printer model you are using you may not be able to magnify the document to the optimum ratio for the selected page size The display may differ according to the operating system as well as the type and version of the printer driver Printing Multiple Pages on ...

Page 68: ...e and version of the printer driver 2 sided Printing MF4570dn Only Two sided printing prints a document on both sides of the paper You can reduce paper consumption by half 1 Click Finishing For instructions on how to display the printer driver screen see Printing or Configuring the Default Print Settings in the e Manual 2 Select 2 sided Printing from Print Style 3 Select the binding edge from Bind...

Page 69: ...tor Cancel Device Status Copy Job Status Fax Job Status Hist Print Job Status 3 Press or to select a job to be checked or canceled and then press OK Print Job Status 09 42AM Printing 09 43AM Waiting The detailed information is displayed Details Cancel Job Number 0020 Status Printing Time 01 01 09 42 AM For canceling 1 Press or to select Cancel and then press OK Details Cancel Job Number 0020 Statu...

Page 70: ...4 6 Printing from a Computer ...

Page 71: ...Registering and Editing via the Operation Panel 5 3 Registering and Editing One Touch Keys via the Remote UI MF4570dn Only 5 5 Registering and Editing Coded Dial Codes 5 6 Registering and Editing via the Operation Panel 5 6 Registering and Editing a coded Dial Code via the Remote UI MF4570dn Only 5 8 Registering and Editing Recipients for Group Dialing 5 9 Registering and Editing a Destination Gro...

Page 72: ... codes Once registered entering the coded dial code will recall the destination number Registering and Editing Coded Dial Codes P 5 6 Group Dialing You can group the registered recipients up to 50 recipients under one touch keys and coded dial codes Group addresses are to be registered for an unused one touch key or coded dial code Simply specifying the one touch key or coded dial code allow you t...

Page 73: ...hen press OK Address Book PIN Apply Press OK 3 Press or to select One Touch and then press OK Register Location Coded Dial One Touch 4 Press or to select Fax and then press OK Destination Type Fax Group 5 Press or to select the number to be registered and then press OK Enter Registration No 01 Not Registered 02 Not Registered 03 Not Registered 04 Not Registered 6 Press or to select Name and then p...

Page 74: ...4 Press or to select an item that you want to edit and then press OK Name Destination One Touch Fax Apply Name CANON02 Destination 9876543 One Touch 02 5 When you finish editing press or to select Apply and then press OK 6 Press or to select Apply and then press OK Fax Apply Name CANON02 Destination 9876543 One Touch 02 Deleting a one touch key 1 Press CANON 0123456789 All A Z 2 Press or to select...

Page 75: ...ode 2 Enter System Manager PIN 3 Click OK 1 1 2 3 4 Click Address One Touch 1 2 Storing a one touch key newly Proceed to Step 5 Editing a one touch key 1 Click the number or name 2 Click Edit 3 Specify the required settings in the edit screen for destinations and then click OK Deleting a one touch key 1 Select the check box for which you want to delete the number and then click Delete 5 Click Not ...

Page 76: ...umeric keys to enter the PIN and then press OK Address Book PIN Apply Press OK 3 Press or to select Coded Dial and then press OK Register Location Coded Dial One Touch 4 Press or to select Fax and then press OK Destination Type Fax Group 5 Press or to select Name and then press OK Fax Apply Name Destination Coded Dial 001 6 Use the numeric keys to specify Name Text Input Method P 1 9 Name Max 16 c...

Page 77: ...select a destination that you want to edit and then press OK CANON 0123456789 All A Z 0 9 4 Press or to select an item that you want to edit and then press OK Name Destination Coded Dial Fax Apply Name CANON02 Destination 9876543 Coded Dial 002 5 When you finish editing press or to select Apply and then press OK 6 Press or to select Apply and then press OK Fax Apply Name CANON02 Destination 987654...

Page 78: ...e 2 Enter System Manager PIN 3 Click OK 1 1 2 3 4 Click Address Coded Dial 1 2 Storing a coded dial code newly Proceed to Step 5 Editing a coded dial code 1 Click the number or name 2 Click Edit 3 Specify the required settings in the edit screen for destinations and then click OK Deleting a coded dial code 1 Select the check box for which you want to delete the number and then click Delete 5 Click...

Page 79: ...newly 1 Press 2 Press or to select Register New Destination to Address Book and then press OK Register New to Addr Edit Address Book Address Book Details All A Z When the address book PIN is specified Use the numeric keys to enter the PIN and then press OK Address Book PIN Apply Press OK 3 Press or to select One Touch or Coded Dial and then press OK Register Location Coded Dial One Touch 4 Press o...

Page 80: ...dress Book and then press OK Register New Destin Edit Address Book Address Book Details All A Z When the address book PIN is specified Use the numeric keys to enter the PIN and then press OK Address Book PIN Apply Press OK 3 Press or to select a group to which destinations are added and then press OK CANON02 9876543 CANON03 0011223 GROUP 02 Destina All A Z 0 9 4 Press or to select Destinations and...

Page 81: ...and then press OK Fax Delete From Group Name CANON03 Destination 0011223 Coded Dial 003 7 Press to select Yes and then press OK Delete from group No Yes 8 Press or to select Apply and then press OK Destination Apply Add CANON01 0123456789 CANON02 9876543210 9 Press or to select Apply and then press OK Group Apply Name GROUP Destinations 002 One Touch 03 Changing the name of a group 1 Press 2 Press...

Page 82: ...k PIN Apply Press OK 3 Press or to select a group that you want to delete and then press OK CANON02 9876543 CANON03 0011223 GROUP 03 Destina All A Z 0 9 4 Press to select Yes and then press OK Delete from address book No Yes 3 Press Back to close the menu screen Registering and Editing a Destination Group via the Remote UI MF4570dn Only 1 Start the web browser 2 Enter http the IP address of the ma...

Page 83: ...k OK Changing the name of a group 1 Click the number or name 2 Click Edit 3 Change a name of Group Name and then click OK Deleting a destination from a group 1 Select the check box for which you want to delete the number and then click Delete 5 Click Not Registered or the number which is not registered 6 Select Group from the drop down list 7 Enter a name in Group Name and then click Address Book ...

Page 84: ...5 14 Registering Destinations in the Address Book ...

Page 85: ...s in Memory 6 15 Checking and Canceling Fax Jobs 6 15 Printing Received Fax Documents 6 15 Checking and Deleting Received Fax Documents 6 16 Checking the History of Received Sent Fax Documents 6 17 Changing the Default Values for Fax 6 18 Changing the Fax Settings Items Specified Using the Menu Button 6 19 Setting Procedure for Sending Faxes 6 19 Setting Items 6 19 Register Unit Name 6 20 Register...

Page 86: ...nning is started The fax is sent when the scanning is finished When placing documents on the platen glass Perform the following procedure 1 Press or to select the size of the original document and then press OK 2 Press Start for each document 3 When all documents are scanned completely select Start Sending and then press OK 3 Set scanning settings for documents as needed There are the three items ...

Page 87: ...nger transmission times Specify the scanning density You can emphasize the outline of the image in the document or decrease the contrast Press or to select Sharpness 200 dpi x 100 dpi Normal For text documents 200 dpi x 200 dpi Fine For fine text documents 200 dpi x 400 dpi Superfine For fine text documents 200 dpi x 200 dpi Photo For documents that contain photographs Makes the scanning density l...

Page 88: ...Coded Dial Enter the three digit registration number 001 to 100 with the numeric keys To use this feature you need to pre register destinations in coded dials Registering and Editing One Touch Keys P 5 3 Enter coded dial no 001 Press or to select Specify Destination Press or to select Coded Dial Correcting destinations To cancel a destination Press and hold Clear To delete the last character of a ...

Page 89: ...and then press OK If you want to repeat the procedure from specifying the settings for the document scanning press Reset Specifying Destinations Using the Address Book After entering the characters from the operation panel and searching the abbreviation of destinations from the registered address book one touch keys coded dial or group dialing the destinations to be specified appear on the display...

Page 90: ...rt NOTE Destinations that can be redialed A destination entered with the numeric keys You may not redial multiple destinations when entering destinations with the numeric keys Up to the last three destinations Only the last destination when using Hook when sending from history is restricted Redialing is not available Restrict Sending From History P 6 25 When turning this machine OFF Recently diale...

Page 91: ...g you can send the fax documents NOTE Restrictions for manual sending Scanning from the platen glass is not available The group dialing function is not available Scanning 2 sided documents is not available Only one side of the documents will be scanned Check the dial tone before entering a fax number If you enter the number before checking the dial tone the call may not be connected or the wrong n...

Page 92: ... point where wait time can be added when dialing it is easier to connect to the recipient Keys to be used for this operation Pause FAX Numeric keys Start 1 Place documents Placing Documents P 2 4 Document Requirements P 2 2 2 Press 3 Set scanning settings for documents as needed Fax Settings P 6 3 4 Use the numeric keys to enter the international access code For details on international access cod...

Page 93: ... Book Coded Dial Specifying Destinations P 6 4 Specify Destination Fax New Address Book Coded Dial 4 Repeat Step 2 and 3 to enter all the destinations 5 Press Start NOTE The number of destinations capable of sequential broadcast You can select destinations in the following combinations Specifying destinations using numeric keys Up to 10 destinations One touch keys Up to 4 destinations Coded dial c...

Page 94: ... 23 Without an external telephone connected When the call is a fax When the call is a fax When the call is a fax When the call is a voice call When the call is a voice call When you pick up the handset while the incoming call rings When you do not pick up the handset while the incoming call rings When the call is a voice call An incoming call rings for the specified number of times The machine rec...

Page 95: ...phone rings 3 When you pick up the handset during ringing When you do not pick up the handset during ringing You can start talking as is The machine hangs up the telephone or switches to the fax receive mode 4 Receives faxes automatically When a call comes in the telephone will ring To disable the incoming ring see Incoming Ring ĺP 6 23 Respond to a telephone call by picking up the handset Fax Tel...

Page 96: ... receive faxes The DRPD service allows you to assign distinctive ring patterns for two phone numbers on a single telephone line Your machine will automatically monitor incoming calls and based on the ring pattern will let you know if the incoming call is a fax or voice call Set the fax ring pattern that matches the pattern assigned by your telephone company Contact your telephone company for avail...

Page 97: ...Apply Ring Start Time 6 Incoming Ring Time After Ring RX Ring Start Time Specify how long the machine will attempt to detect a fax tone before the handset starts ringing Specify a duration between 4 seconds and 30 seconds and then press OK Incoming Ring Time Set how long the handset will ring during an incoming call Specify a duration between 15 seconds and 300 seconds and then press OK Action Aft...

Page 98: ...to forward and then press OK You cannot forward received faxes during a receiving operation a normal printing operation after completion of receiving Fax RX Job Status 12 52AM Receiving 12 54AM Waiting RX 5 Press or to select Forward and then press OK Details Delete Forward Job Number 0004 Status Waiting to 6 Specify the forwarding destination You can specify the destination via one of the followi...

Page 99: ...1 12 52 AM For canceling 1 Press or to select Cancel and then press OK Details Cancel Job Number 0004 Status Sending Time 01 01 12 52 AM 2 Press to select Yes and then press OK Cancel No Yes The sending or receiving job is canceled Fax transmission to all the destinations will be canceled for sequential broadcast 3 Press Status Monitor Cancel to close the screen NOTE Pressing Stop can also cancel ...

Page 100: ...ved in the memory are printed 6 Press Menu to close the menu screen Checking and Deleting Received Fax Documents You can check detailed information about fax documents saved in memory Also you can delete unnecessary documents NOTE Stored documents in memory You can specify the destination to forward the documents Forwarding Received Fax Documents in Memory to Other Destinations Manual Forwarding P...

Page 101: ...tion OK Status Monitor Cancel 1 Press Status Monitor Cancel 2 Press or to select Fax Job Status History and then press OK Status Monitor Cancel Device Status Copy Job Status Fax Job Status Histo Print Job Status 3 Press or to select Job History and then press OK Fax Job Status History TX Job Status RX Job Status Job History 4 Press or to select a job to be checked and then press OK The detailed in...

Page 102: ...x TX Settings 3 Press or to select TX Function Settings and then press OK Fax TX Settings Basic Settings TX Function Settings Fax Setup Guide 4 Press or to select Change Defaults and then press OK TX Function Settings Change Defaults ECM TX Pause Time Auto Redial 5 Press or to select a setting item and then press OK Resolution Density Sharpness For details on settings see Fax Settings P 6 3 Change...

Page 103: ...ax TX Settings 3 Press or to select TX Function Settings and then press OK Fax TX Settings Basic Settings TX Function Settings Fax Setup Guide 4 Press or to select ECM TX and then press OK TX Function Settings Change Defaults ECM TX Pause Time Auto Redial 5 Press or to select Off or On and then press OK ECM TX Off On When Apply appears in the screen you must select Apply and press OK after specify...

Page 104: ...t this option if a problem occurs when Direct is selected Adapter 2 Select this option if the problem continues when Adapter 1 is selected Off Hook Alarm Specify whether or not to sound an alarm when the telephone handset is off the hook You can also set the volume of the alarm sound How to display the settings Menu Fax TX Settings Basic Settings Select Line Type Settings Bold Default settings Off...

Page 105: ...o 10 times Set the number of redial attempts Redial Interval 2 to 99 minutes Set an interval in minutes between redial attempts Redial When Err Occurs Off On Specifies whether or not to redial when a send error occurs Check Dial Tone Before Sending When sending a fax you can specify whether or not to verify the dial tone before dialing How to display the settings Menu Fax TX Settings TX Function S...

Page 106: ...vertically only RX Page Footer Specify whether or not to print a received date day of the week time number and page number at the bottom of documents when printing received documents How to display the settings Menu Fax RX Settings RX Function Settings RX Page Footer Settings Bold Default settings Off Does not include the page footer On Includes the page footer Continue Print When Toner Is Nearly ...

Page 107: ...er for fax receiving in Remote Receive ID Auto RX Switch Specify how long an incoming call should ring before the machine automatically switches to fax mode This option is available when the RX Mode is set to Manual How to display the settings Menu Fax RX Settings Fax Settings Auto RX Switch Settings Bold Default settings Off The machine will not automatically switch to fax mode On Incoming Ring T...

Page 108: ...00 bps 2400 bps Memory Lock Settings Normally received documents are immediately printed However you can specify whether or not to store received faxes in memory before printing You can then print the stored faxes at any time or delete them without printing to save paper How to display the settings Menu System Management Settings Communication Management Settings Memory Lock Settings Settings Bold...

Page 109: ...ict TX Function Allow Driver Faxing Settings Bold Default settings Off Faxes cannot be sent by a computer s fax driver On Faxes can be sent from a computer s fax driver Restrict Sending From History Specify whether or not to restrict sending faxes from history How to display the settings Menu System Management Settings Restrict TX Function Restrict Sending From History Settings Bold Default settin...

Page 110: ...t or received 1 Press 2 Press Stop If only one job is processing or waiting to be sent or received you can stop the job by pressing Stop twice 3 When Cancel appears Press or to select Yes and then press OK You can also press Stop to cancel the job Transmission or reception is canceled Canceling Fax Jobs ...

Page 111: ...The documents scanned by the machine can be stored in a computer If you are a Macintosh user see the Scanner Driver Guide To view how to display the Scanner Driver Guide see For Macintosh Users P 11 4 Basic Operation Methods for Scanning 7 2 ...

Page 112: ... eleven or more computers are connected via a network The eleventh and subsequent computers are not displayed you cannot scan Reduce the number of computers connected to this machine via a network e Manual Scan Registering the Scanner in MF Network Scan Utility MF4570dn Only You can change the names for the displayed computers e Manual Scan Using the MF Toolbox Specify destination EXAMPLE1 EXAMPLE...

Page 113: ...der where the images are saved opens automatically after scanning By default the folder for the date when you scanned the data is created in the Pictures folder For Windows 2000 XP the folder is created in the My Pictures folder in My Documents Note To change the scanner settings You can change the settings for the location to save the file format or the resolution from a computer e Manual Scan Us...

Page 114: ...7 4 Using the Scan Functions ...

Page 115: ... Streaks Appear On the Printouts or Some Parts Are Faded 8 6 About the Supplied Toner Cartridge 8 7 About Replacement Toner Cartridge 8 7 Handling Toner Cartridge 8 7 Checking the Toner Level 8 8 Using the Toner Saver Mode 8 8 Before Replacing the Toner Cartridge 8 9 Replacing the Toner Cartridge 8 10 Precautions when Replacing Toner Cartridge 8 11 Purchase Consumables 8 12 Recycling Used Cartridg...

Page 116: ...rior Clean the machine s print area periodically to prevent toner powder and paper dust from accumulating inside 1 Turn OFF the power switch and disconnect the power cord 2 Hold the operation panel 3 Lift the scanning platform If you cannot lift the scanning platform Ensure that the feeder is completely closed Do not try to forcefully lift the scanning platform as this may damage the machine If yo...

Page 117: ...ing the Fixing Unit In the following cases the fixing unit may be dirty Clean the fixing unit When black streaks appear on the printed paper When a toner cartridge is replaced Keys to be used for this operation Menu OK 1 Press Menu 2 Press or to select Adjustment Maintenance and then press OK Menu Copy Settings Fax TX Settings Fax RX Settings Adjustment Maintenan 3 Press or to select Clean Fixing ...

Page 118: ...er inside the feeder may be dirty Clean the feeder scanning area and roller 1 Turn OFF the power switch and disconnect the power cord 2 Open the feeder cover 3 Clean the rollers A inside the feeder with a well wrung out cloth dampened with water and then wipe the area with a soft dry cloth A 4 Close the feeder cover 5 Connect the power cord and turn ON the power switch Precautions When Cleaning th...

Page 119: ...mediately with cold water Washing with warm water sets the toner making it impossible to remove the toner stains IMPORTANT Do not touch the transfer roller A Touching the transfer roller A may damage the machine A NOTE Sending or receiving faxes When the power plug is unplugged the machine cannot send or receive faxes If there is data waiting to be printed The data is deleted when you turn OFF the...

Page 120: ...cing the Toner Cartridge P 8 9 If this message does not disappear replace the toner cartridge Replacing the Toner Cartridge P 8 10 If this message is displayed the incoming fax will be stored in the memory without being printed Also reports may not be printed even if they are set to be printed automatically If Continue Printing When Toner Is Low in RX Function Settings is set to On however printin...

Page 121: ...e than five minutes Store the toner cartridge in its protective bag Do not open the bag until you are ready to install the toner cartridge in the machine Keep the protective bag for the toner cartridge They are required when transporting the machine such as during relocation Do not store the toner cartridge in a salty atmosphere or where there are corrosive gases such as from aerosol sprays Do not...

Page 122: ...n solution see the following e Manual Troubleshooting Display Messages 4 Press Status Monitor Cancel to close Toner Gauge screen Using the Toner Saver Mode Set whether or not to conserve toner when copying or faxing NOTE If you want to conserve toner when printing Set to use Toner Save on the Quality tab of the printer driver e Manual Print Printing Functions Quality Sheet Keys to be used for this...

Page 123: ...ocedure below before replacing the toner cartridge You may print for some time until the toner is completely run out 1 Hold the operation panel 2 Lift the scanning platform If you cannot lift the scanning platform Ensure that the feeder is completely closed Do not try to forcefully lift the scanning platform as this may damage the machine If you set thick documents such as a book the feeder may no...

Page 124: ...e scanning platform Replacing the Toner Cartridge Before replacing toner cartridges see Precautions when Replacing Toner Cartridge P 8 11 NOTE Checking the toner cartridge status You can check the level of remain toner on the operation panel Checking the Toner Level P 8 8 1 Hold the operation panel 2 Lift the scanning platform If you cannot lift the scanning platform Ensure that the feeder is comp...

Page 125: ...properly set in the machine Do not try to forcefully close the toner cover as this may damage the machine 11 Lower the scanning platform Precautions when ReplacingToner Cartridge See Maintenance and Inspections P ix in Important Safety Instructions as well WARNING Do not dispose of a used toner cartridge in open flames This may cause the toner remaining inside the cartridges to ignite resulting in...

Page 126: ...n poor print quality Disposing of the removed sealing tape Dispose of the sealing tape according to local regulations Keep the protective bag Keep the protective bag for the toner cartridge You will need them when you remove the toner cartridge for machine maintenance or other purposes Do not touch the high voltage contacts A This may result in damage to the machine A Do not leave the toner cover ...

Page 127: ...n Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada Since its inception The Canon Cartridge Recycling Program has collected huge amount of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resource...

Page 128: ...ent exceeds the above limits please call 1 800 OK Canon for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty Shipping Apply the UPS authorized returning label provided in this guide Residents of Alaska and Hawaii Do not use the UPS...

Page 129: ...tion box can accommodate eight individual cartridge boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agr...

Page 130: ...machine Power cord 3 Unplug the power plug from the AC power outlet 4 Remove it from the machine Telephone cables 5 Remove it from the machine Whether the cable is connected or not varies depending on your environment 3 Close the document feeder tray NOTE If documents are set in the document feeder tray Remove all documents from the document feeder tray 4 Fold the paper stopper and then push the o...

Page 131: ... covers or trays open Make sure that the scanning platform and paper cassette are closed before carrying the machine CAUTION Set the machine down slowly and carefully Be careful not to hurt your hands or fingers WARNING When transporting the machine Be sure to turn off the power switches of the machine and your computer and then unplug the power plug and interface cables Failure to do so can damag...

Page 132: ...8 18 Maintenance ...

Page 133: ... appear on the display 9 10 Is the telephone line connected or configured properly 9 10 If You Cannot Solve a Problem 9 10 If a Power Failure Occurs 9 11 If You Cannot Solve a Problem 9 12 Customer Support U S A 9 12 Customer Support Canada 9 12 Print Result Is Not Good 9 13 Paper Curls 9 13 Paper Creases 9 14 Printing Is Uneven 9 14 White Specks Appear 9 15 The Toner Does Not Fix onto the Paper W...

Page 134: ...o not touch the transfer roller A Touching the transfer roller A may damage the machine A NOTE Do not force the jammed document or paper out of the machine Contact your local authorized Canon dealer or the Canon help line for assistance if needed Clearing Jams WARNING When removing the jammed document or paper Use caution to avoid cutting your hands When removing jammed paper or when inspecting th...

Page 135: ...feeder Paper Jams Inside the Machine Referring to the procedure on the display follow the steps below to remove jammed paper 1 Hold the operation panel 2 Lift the scanning platform If you cannot lift the scanning platform Ensure that the feeder is completely closed Do not try to forcefully lift the scanning platform as this may damage the machine If you set thick documents such as a book the feede...

Page 136: ... paper by pulling it gently If you do not see the leading edge of the jammed paper Do not force to pull the paper and proceed to step 9 9 Lift the paper exit guide and then firmly close it Ensure that each end of the paper exit guide is closed 1 2 10 Remove any jammed paper by pulling it gently 1 Gently pull any jammed paper downward from between the fixing unit A and transfer roller B until the l...

Page 137: ...d paper by pulling it gently 18 Close the rear cover 19 Insert the toner cartridge Fit the protrusions A on each side of the toner cartridge into the guides located on each side of the machine and then slide the toner cartridge into the machine until the toner cartridge meets the back of the machine A A 20 Close the toner cover If you cannot close the toner cover Ensure that the toner cartridge pr...

Page 138: ...se to the fax number Cause 2 The recipient may not be using a G3 fax machine Action Ask the recipient what type of fax machine is being used and then send the document to the recipient s G3 fax machine If the recipient does not have a G3 fax machine send the document again using a communication mode compatible with the recipient s fax machine 012 Cause The recipient s machine has run out of paper ...

Page 139: ...age Quality Copy Cause 2 The data size exceeds the machine s available memory Action Reduce the data resolution or change the file format to reduce the data volume 054 Cause 1 A user abbreviation or a user fax number is not registered when sending a fax from a computer Action Register the user abbreviation and the user fax number Cause 2 The recipient s fax number exceeds 40 digits when sending a ...

Page 140: ...me and then press OK However images may be printed improperly for example part of images may not be printed Change the Paper Settings menu according to the size of the loaded paper Cancel the job see Setting a Paper Size and Type P 2 14 and then change Paper Settings IMPORTANT When printing using the printer driver Check that the paper size setting on the computer is also correct Loading paper of ...

Page 141: ... the operation panel to exit the Sleep mode If there is no problem Are the settings proper If the machine emits the entry error tone and does not start operating when you press Start your combination of settings may be invalid Recheck the settings If there is no problem Is the Error indicator on or blinking Ensure that paper is loaded properly in the paper cassette or multi purpose tray Loading Pa...

Page 142: ...Ensure that the telephone cable is properly connected Check if the cables for the telephone line port and external device port on the back of the machine are connected inversely Configuring and Connecting the Fax Starter Guide Ensure that the line type setting dial or push corresponds to the type of telephone line that is connected to the machine Select Line Type P 6 20 Ensure that the telephone l...

Page 143: ...on your telephone IMPORTANT Data storage for when power supply is cut off Even if power is lost due to a power failure or accidental unplugging any sent or received documents stored in the memory are backed up for approximately 5 minutes NOTE Charging the built in battery It takes approximately 24 hours to fully charge the built in battery after the machine is turned ON If the built in battery has...

Page 144: ...g holidays for products still under warranty 1 800 OK CANON For the location of the authorized service facility nearest you visit http www canon ca or 1 800 OK CANON If the problem cannot be corrected by using one of the above technical support options repair options are available at the time of your call to the live technical support number above or via the website at http www canon ca Support pr...

Page 145: ... Paper Type to Plain Paper L Solution 3 Change the Special Mode V settings from the operation panel e Manual Maintenance Special Mode The level of improvement according to the setting option is as following Off Mode 1 Mode 2 Mode 3 low high Change of paper type or environment may reduce the curl or wrinkle problem even without changing the setting This setting is available when the Paper Size is s...

Page 146: ...ding on the paper type or the operating environment the paper may be creased Solution Change the Special Mode V settings from the operation panel e Manual Maintenance Special Mode The level of improvement according to the setting option is as following Off Mode 1 Mode 2 Mode 3 low high Change of paper type or environment may reduce the curl or wrinkle problem even without changing the setting This...

Page 147: ...consumption increases White Specks Appear Perform one of the following solutions according to the cause Cause 1 Appropriate paper is not being used Solution Replace the paper with which can be used with this printer Paper Requirements P 2 6 Cause 2 Damp paper is used Solution Replace the paper with new paper in an unopened package Paper Requirements P 2 6 Cause 3 The drum in the toner cartridge is...

Page 148: ...prove the toner fixation even without changing the setting If you use this mode printing speed becomes slow The Printed Paper Has Vertical Streaks Perform one of the following solutions according to the cause Cause 1 Depending on the paper type or the operating environment vertical streaks may appear on the printed paper Solution 1 Replace the paper with new paper in an unopened package Paper Requ...

Page 149: ...uce the streaks even without changing the setting As you select an option that has higher effect printing speed becomes slower Smudge Marks of Spattering Toner Appear around the Text or Patterns Perform one of the following solutions according to the cause Cause 1 Appropriate paper is not being used Solution Replace the paper with which can be used with this printer Paper Requirements P 2 6 Cause ...

Page 150: ...ause When printing a bar code with the default printing preferences the bar code may not be able to be scanned Solution Change the Special Print Mode setting to Special Settings 1 from the print driver e Manual Maintenance Special Mode When Special Settings 1 is selected printing density is lower than when Off is selected Also text or lines may be less clear Paper Jams Occur Frequently When Perfor...

Page 151: ... Registering Setting theVarious Functions You can set or change machine functions from the setting menu according to your purpose Setting Menu List 10 2 Printing a User Data List 10 2 Contents of the Setting Menu 10 2 ...

Page 152: ...er item setting value Proceeds to the next hierarchy Also a setting value is determined and an operation is performed When Apply appears in the screen you need to select Apply and press OK after specifying the setting Returns to the previous hierarchy Cancels the setting and returns to the initial screen Menu Operations Back Reset Viewing the Route Map Register the following types of destination O...

Page 153: ...ional 3 P 5 6 One Touch Dial Max 16 characters Fax Name Enter Registration No One Touch Dial Registration No Max 40 Destination Max 16 characters Group Name Enter Registration No Select Coded Dial One Touch Dial Destination One Touch Dial Registration No Settings ECM TX Speed Off On Long Distance Domestic International 1 International 2 International 3 P 5 3 Setting a Paper Size and Type P 2 16 Pr...

Page 154: ...o 97 95 90 75 Direction Vertical Horizontal Vertical Only Timer Settings Time Date Settings Copy Settings Change Defaults Toner Saver Mode Paper Feed Method Switch Gram Pound Gram Pound Switch Off On Copy Off On Fax Print Speed Priority Print Side Priority Multi Purpose Tray Print Speed Priority Print Side Priority Drawer 1 Auto Manual Cursor Movement Normal Fast 1 to 2 to 5 seconds Message Displa...

Page 155: ... Server Settings mDNS Settings Use IPv6 Off On View Settings Stateless Address Settings Off On View Settings Use DHCPv6 Off On Host Name Domain Name DNS Host Name Domain Name Settings DNS Dynamic Update Settings mDNS Name 0 0 0 0 0 0 0 0 0 0 0 0 Use IPv4 Host Domain DNS Host Name Domain Name Settings On Off mDNS Name Off On Auto Detect MAC Address SNMP Settings Community Name 1 Public Writable SNM...

Page 156: ...t Settings Select Country Region Remote UI On Off Restrict TX Function Display Job History USB Device On Off Initialize All Other 33600 bps 14400 bps Off On Off On 9600 bps 7200 bps 4800 bps 2400 bps Remote UI On Off Off On Display Job History Off On USB Device On Off Off On Update Firmware Initialize Address Book TX Start Speed RX Start Speed Memory Lock PIN Report Print Off On Memory Lock Time R...

Page 157: ... Specifications 11 2 Copy Specifications 11 2 Printer Specification 11 2 Scanner Specifications 11 3 Fax Specifications 11 3 Telephone Specifications 11 3 For Macintosh Users 11 4 Displaying Driver Guides PDF Files 11 4 Displaying a Driver s Help System 11 4 Content of the e Manual about Features that Are Unavailable on the Macintosh 11 4 Index 11 5 ...

Page 158: ...irect 1 1 1 0 Enlargement 1 4 00 1 2 00 1 1 29 Reduction 1 0 78 1 0 64 1 0 50 1 0 25 Zoom 0 25 to 4 00 1 increments Copy Speed Letter Plain Direct MF4570dn 26 cpm MF4450 24 cpm Successive Copying Capacity Maximum 99 copies First Copy Time Letter Platen glass 8 7 seconds or less Feeder 12 seconds or less Speed when using Letter size Plain paper and copying the same data continuously Depending on th...

Page 159: ... MR MMR Modem Speed 33 6 Kbps Automatic Fallback Transmission Speed Approx 3 seconds per page 2 ECM MMR transmitting from the memory at 33 6 Kbps Sending Receiving Memory Maximum approx 256 pages 2 Total pages of transmission reception Fax Resolution Normal 200 dpi x 100 dpi Fine 200 dpi x 200 dpi Photo 200 dpi x 200 dpi Superfine 200 dpi x 400 dpi Dialing System One touch keys 4 destinations Code...

Page 160: ...me print features Examples Operating in the print server environment Watermark printing PageComposer Combining and printing multiple files Changing the halftone Adjusting the gamma value For information on the features that are available on the Macintosh see the Printer Driver s help system Reference in the e Manual Print Some scan features Examples Scanning with a network connection Creating a Se...

Page 161: ... Copy Mode 1 6 Copyright xiii D Date Settings 1 11 Density Copy 3 4 Fax 6 3 Disclaimers xiv Display 1 6 Display Messages 9 6 LCD Standby Mode 1 6 Document feeder tray 1 2 Document guides 1 2 Documents Clearing Jams 9 2 Placing 2 4 Receiving Faxes 6 10 Requirements 2 2 Scanning Range 2 2 Sending Faxes 6 2 Documents Requirements 2 2 E Error Code 9 6 F Fax Documents in the Memory Forwarding 6 14 Hist...

Page 162: ...aper guide 1 4 O One Touch Keys 5 2 Editing 5 3 Storing 5 3 Operation Panel 1 2 1 5 Output tray 1 2 P Paper Clearing Jams 9 2 Loading 2 9 Paper Size and Type 2 14 Printable Range 2 8 Requirements 2 6 Paper Cassette 1 2 1 4 Paper Requirements 2 6 Platen glass 1 2 Power Supply vii Requirements xi Printable Range 2 8 Printing a User Data List 10 2 Printing from a Computer 4 1 R Rear cover 1 3 Receive...

Page 163: ... 1 9 Time Settings 1 11 Toner Cartridge 8 6 Checking the Toner Level 8 8 Handling 8 7 Replacing Toner Cartridge 8 10 Trademarks xiii Transporting the Machine 8 16 Tray extension 1 2 Troubleshooting 9 1 Clearing Jams 9 2 Error Code 9 6 If a Power Failure Occurs 9 11 If Incorrect Size Setting Appears 9 8 If You Cannot Solve a Problem 9 12 U USB port 1 3 ...

Page 164: ...on Plaza Lake Success NY 11042 U S A CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney NSW 2113 Australia CANON GLOBAL WORLDWIDE SIT...

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