Canon 8567A001 - i 560 Color Inkjet Printer, Quick Start Manual

Page 1: ...Series Desktop Photo Printer Quick Start Guide i560_QSG_US book Page i Tuesday May 6 2003 1 43 PM ...

Page 2: ...ct to change without notice As an ENERGY STAR partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency All information regarding non Canon products was compiled from publicly available information No representation is made regarding the accuracy thereof For information about printing when you connect a PictBridge compliant digital camera and d...

Page 3: ... Printing Becomes Faint or Colors are Incorrect 33 Printing the Nozzle Check Pattern 34 Print Head Cleaning 38 Print Head Deep Cleaning 40 Aligning the Print Head 42 Troubleshooting Cannot Install the Printer Driver 47 Print Quality is Poor or Contains Errors 48 Troubleshooting Printer Hardware 50 Paper Does Not Feed Properly 51 Handling Error Messages 52 An Error Message Appears on the Screen 53 ...

Page 4: ...ROM or use the online help within your printer driver interface While in the printer s Properties window press the F1 key or click in the upper right corner Then click the feature you want to know more about or click the Help button when displayed Turn Balloon Help on by selecting Help then Show Balloon Help Important z Before unplugging the power cord turn off the printer and ensure that the gree...

Page 5: ...rds Postcards affixed with photos or stickers Envelopes with double flaps Sealed envelopes Envelopes with an embossed or treated surface Any type of paper with holes such as loose leaf Loading the Print Media This section describes how to load plain paper into your printer For detailed information on the speciality media Canon provides for use with its various printers refer to the section Using S...

Page 6: ...left position for plain paper Move the lever to the right position for envelopes and T shirt Transfers 4 Close the front cover Important When paper is curled hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat 1 Open and pull out the paper rest 2 Open the cover and pull out the paper output tray completely i560_QSG_US book Page 4 ...

Page 7: ...refer to the instructions packaged with your media 2 Align the paper stack against the right side of the auto sheet feeder 3 Pinch the paper guide and slide it against the left side of the stack of paper Load Limit Mark Do not load beyond this Load Limit Mark 1 Insert the paper into the auto sheet feeder with print side facing up i560_QSG_US book Page 5 Tuesday May 6 2003 1 43 PM ...

Page 8: ...on media to ensure optimal print quality Photo Quality Media Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper Glossy Photo Paper High Resolution Paper Media Suited to Business Documents High Resolution Paper Transparencies i560_QSG_US book Page 6 Tuesday May 6 2003 1 43 PM ...

Page 9: ...irt Transfers 1 sheet Right T Shirt Transfer Transparencies Up to 30 sheets Left Transparency Note z When using plain paper 64gsm up to 150 sheets can be set Set the Paper Thickness Lever to the left and select Plain Paper from the printer driver Media Type z For detailed descriptions of print media types refer to the User s Guide When paper does not feed properly load the necessary number of shee...

Page 10: ...le menu Note z The menu screens and dialog boxes that appear may vary depending on the software application you are using z The steps described in this manual are for printing in Windows XP Note In Windows 2000 click the Main tab in the Print dialog box 2 Ensure that Canon i560 is selected 3 Click Preferences or Properties i560_QSG_US book Page 8 Tuesday May 6 2003 1 43 PM ...

Page 11: ... refer to the User s Guide or Help z Select Preview before printing by clicking the check box This displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed Some applications do not contain the function to display the preview Note You can cancel a print job in progress by simply pressing the RESUME CANCEL button on the printer 1...

Page 12: ...on software s File menu 4 Click Print Note z The menu screens and dialog boxes that appear may vary depending on the software application you are using z The steps described in this manual are for printing in Mac OS 9 2 Select the desired paper size from the Paper Size pull down menu 2 Select the Media Type from the pull down menu 3 Selectthetypeofdocument from the Print Mode pull down menu i560_Q...

Page 13: ...inition Photo Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation Manual If you select Manual the Details button will become selectable Click the Details button to display the Detailed Setting dialog box where you can fine tune the Print Quality and Halftoning settings Refer to the User s Guide z For details about other printer driver functio...

Page 14: ...atible digital cameras or digital video camcorders z When you print directly from a digital camera you need to operate from the camera itself z You are recommended to use a household power source rather than the battery pack to power the camera when it is connected to a printer If you use a battery pack ensure that it is fully charged Digital Camera Setting Media Type Card 1 Photo Paper Pro 4 x 6 ...

Page 15: ...orrectly If the Replay mode does not appear automatically refer to the digital camera s user guide for changing the camera to Replay mode 2 Select the image you want to print in the Replay mode 1 Load the media with the glossy surface facing up 2 Align the media on the right 3 Pinch the paper guide and slide it against the left side of the media 2 Connect the digital camera and printer with the US...

Page 16: ... numbers of images or make an index print using the DPOF function Images other than Exif may not be index printed The images taken with an Exif 2 2 compatible digital camera will be adjusted by using the Photo Optimizer PRO function If date printing is set on the digital camera the date of photograph will be printed excluding the index print Images will be scaled automatically according to the siz...

Page 17: ...m the Start menu additional tabs appear including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For more information about these additional tabs refer to your Windows documentation 1 Click Start and select Control Panel Printers and Other Hardware and then Printers and Faxes For non XP Windows click Start select Settings and then Pr...

Page 18: ...n this chapter For more detailed information see the i560 User s Guide on the Setup Software User s Guide CD ROM You can also access the online help in either of the following ways depending on your operating system Press the F1 key Click in the upper right corner then click the feature you want to know more about Click the Help button when displayed Turn on Balloon Help by clicking Help then Show...

Page 19: ...Set to open the Set Print Quality dialog box 3 Move the slide bar to adjust the Print Quality 4 When the process is complete click OK 1 Open the Print dialog box See Printing with Macintosh on page 10 2 Click Print Mode and select Manual then click Details to open the Detailed Setting dialog box 3 Move the slide bar to adjust the print quality 4 When the process is complete click OK i560_QSG_US bo...

Page 20: ...Properties dialog box See Opening the Printer Properties Dialog Box from Your Application Program on page 15 2 Click the Effects tab 3 Select the Photo Optimizer PRO check box 4 Click OK 1 Open the Print dialog box See Printing with Macintosh on page 10 2 Click Print Mode and select Manual then click Details to open the Detailed Setting dialog box 3 Click Special effects 4 Select the Photo Optimiz...

Page 21: ...l skin tones in the images To use Vivid Photo select the Vivid Photo check box on the Effects tab To use Vivid Photo select the Vivid Photo check box under Special Effects Note In Windows Me Windows 98 or Windows 95 If Background Printing has been disabled the Vivid Photo function is not available i560_QSG_US book Page 19 Tuesday May 6 2003 1 43 PM ...

Page 22: ...d with your digital camera To use Photo Noise Reduction select the Photo Noise Reduction check box on the Effects tab To use Photo Noise Reduction select the Photo Noise Reduction check box under Special Effects Note In Windows Me Windows 98 or Windows 95 If Background Printing has been disabled the Photo Noise Reduction function is not available i560_QSG_US book Page 20 Tuesday May 6 2003 1 43 PM...

Page 23: ... Profiles The Add to Profiles dialog box opens 4 Click OK 5 Click OK on the Profiles tab This registers your printer driver print settings Note You can retrieve or delete the print settings profile at any time Retrieving profile Select the desired profile from Printing Profiles and click Retrieve from Profiles Deleting unwanted profile Select the desired profile from Printing Profiles and click De...

Page 24: ...g box This registers your printer driver print settings Note You can retrieve or delete the saved driver settings at any time Retrieving print settings Select the name of the settings to retrieve from the Settings list and click Import Deleting unwanted drivers settings Select the name of the settings to delete from the Settings list and click Remove 1 Click Apply 2 Enter a name under which to reg...

Page 25: ... offered by your printer driver Note For detailed descriptions of the printer driver functions refer to the User s Guide Printing with Borderless Printing Reducing Noise from Images Taken with Digital Camera Smoothing the Rough Edges of Certain Images Automatically Resizing the Image to Fit the Page Resizing the Image by Selecting the Scaling Ratio Adding Illustrated Effect to Documents i560_QSG_U...

Page 26: ...ect multiple photographs and merge them to create a panoramic photo Easy WebPrint Windows You can easily print pages displayed on the Internet Explorer or pages from the User s Guide on screen manual of this printer in full size Easy WebPrint automatically adjusts the layout when printing a screen This feature enables you to print a screen without its right edge being cut off This application is a...

Page 27: ...ored in the folder on the hard disk 1 Start Easy PhotoPrint 1 Store the photographs you took with your digital camera in the folder on the hard disk 2 Click Start select All Programs or Programs Canon Utilities Easy PhotoPrint and then Easy PhotoPrint The Image Selection sheet is displayed 2 Select photographs 1 Select the folder containing the photograph you want to print All photographs in the s...

Page 28: ...d in the Paper Selection tab 4 Click Print Increases the number of copies Displays the specified number of copies Decreases the number of copies 1 Click the Paper Selection tab 2 Select the size of the paper you use from Paper Size 3 Select the type of the paper you use from Media Type 1 Click the Layout Print tab 2 Select Borderless full i560_QSG_US book Page 26 Tuesday May 6 2003 1 43 PM ...

Page 29: ... and jpeg This section describes how to print photographs stored in the folder on the hard disk 1 Start Easy PhotoPrint 1 Store the photographs you took with your digital camera in the folder on the hard disk 2 Open the Easy PhotoPrint folder and double click the Easy PhotoPrint icon in the folder 2 Select photographs 1 Select the folder containing the photograph you want to print All photographs ...

Page 30: ...d in the Paper Selection tab 4 Click Print Increases the number of copies Displays the specified number of copies Decreases the number of copies 1 Click the Paper Selection tab 2 Select the size of the paper you use from Paper Size 3 Select the type of the paper you use from Media Type 1 Click the Layout Print tab 2 Select Borderless full i560_QSG_US book Page 28 Tuesday May 6 2003 1 43 PM ...

Page 31: ...BCI 6C Magenta BCI 6M Black BCI 3eBK Knowing When to Replace an Ink Tank If an ink tank needs to be replaced once printing begins the POWER lamp will change from green to orange and flash four times It is important to quickly identify the empty tank using the BJ Status Monitor Windows or error messages Macintosh and replace it Note Should missing characters or white streaks appear despite sufficie...

Page 32: ...t of ink Replace with a new ink tank Press the RESUME CANCEL button to resume printing with an empty ink tank When printing is finished replace the ink tank immediately If you continue printing with an empty ink tank it may cause the printer to malfunction Menu screens will vary to some degree depending on your software Empty ink tank Ink tank with low ink level Click Cancel Printing to cancel the...

Page 33: ... ink tank 3 Prepare a replacement ink tank 1 Unpack the new ink tank and pull off the orange tape 2 Remove the orange protective cap from the bottom of the ink tank and discard it Important z Handle ink tanks carefully to avoid staining clothing or the surrounding area z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables Do not touch the lock leve...

Page 34: ... Note z To maintain optimal print quality use an ink tank within six months of its first use z Once an ink tank has been used do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled z Color ink consumption may occur even when black and white or grayscale printing is specified Color ink is ...

Page 35: ...z Ensure that all the orange tape of the ink tank has been peeled off z Press PUSH on the ink tank and ensure that the ink tank is installed securely z Increase the Print Quality setting in the printer driver settings Note If Print Head Deep Cleaning does not resolve the problem contact the Customer Care Center Print Head Deep Cleaning on page 40 Step 3 If white stripes are noticeable If the print...

Page 36: ...er Properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 15 3 Print the Nozzle Check Pattern 3 When the confirmation message is displayed click OK See Examining the Nozzle Check Pattern on page 36 Note Nozzle check pattern printing can be executed also from the printer itself With the printer on load a sheet of Letter paper in the printer Hold the...

Page 37: ...Page Setup in the File menu 2 Click Utilities to open the Printer Utility dialog box 3 Print the Nozzle Check Pattern 3 When the confirmation message is displayed click OK See Examining the Nozzle Check Pattern on page 36 1 Select Test Print from the pull down menu 2 Click Nozzle Check i560_QSG_US book Page 35 Tuesday May 6 2003 1 43 PM ...

Page 38: ... on page 38 2 White stripes in this pattern require running print head cleaning procedure for Color 6C 6M 6Y See Print Head Cleaning on page 38 3 Unevenness in this pattern indicates the print head requires alignment See Aligning the Print Head on page 42 Note If the ink tank runs out of ink the nozzle pattern will be incorrect And you will need to replace the tank 1 2 3 4 5 When line are missing ...

Page 39: ... requires alignment See Aligning the Print Head on page 42 5 Horizontal stripes in this patterns indicate the print head requires alignment See Aligning the Print Head on page 42 When vertical stripes appear When horizontal stripes appear i560_QSG_US book Page 37 Tuesday May 6 2003 1 43 PM ...

Page 40: ...ly from the Start Menu on page 15 3 Start Print Head Cleaning 3 Select the ink nozzles to be cleaned and then click Execute All colors All nozzels Black 3eBK Black ink nozzels Color 6C 6M 6Y Color ink nozzels 4 When the confirmation message is displayed click OK Note Print head cleaning can be performed also from the printer itself Ensure that the printer is on Hold down the RESUME CANCEL button u...

Page 41: ... nozzels 4 When the confirmation message is displayed click OK Important Do not perform any other operations until the print head cleaning finishes This takes about 50 seconds Note After print head cleaning finishes print the nozzle check pattern to verify that the print head nozzles are clean See Printing the Nozzle Check Pattern on page 34 If the problem persists perform print head deep cleaning...

Page 42: ...he printer is on 2 Open the Printer Properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 15 3 Start Print Head Deep Cleaning 3 Select the ink nozzles to be cleaned and then click Execute All colors All nozzels Black 3eBK Black ink nozzels Color 6C 6M 6Y Color ink nozzels 4 When the confirmation message is displayed click OK 1 Click the Maintenace...

Page 43: ...bout one minute to complete so simply wait until the POWER lamp stops flashing Note After print head deep cleaning finishes print the nozzle check pattern to verify that the print head nozzles are clean See Printing the Nozzle Check Pattern on page 34 If not check that there are sufficient ink levels in all ink tanks before turning off printer Be sure to perform another print head deep cleaning 24...

Page 44: ...of Letter paper in the printer 2 Open the Printer Properties dialog box See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 15 3 Print the pattern 1 Click the Maintenance tab 2 Click Print Head Alignment 3 When the confirmation message is displayed click OK 4 After the pattern is printed click Yes i560_QSG_US book Page 42 Tuesday May 6 2003 1 43 PM ...

Page 45: ...djustments If streaks appear on the printed surface when you use the printer follow the procedure below to adjust the printing 1 Check that the paper that you normally use is set in the printer and then click OK 2 Select the best patterns from Columns L and M enter their numbers then click OK The best patterns will be smooth and have no streaks in the border indicated by the arrows 2 Enter the num...

Page 46: ...tion message is displayed click OK 4 Align the Print Head 1 Look at the print out From the patterns select the most even least irregular patterns and enter their numbers Note If it is difficult to pick the best pattern on Column H pick the setting that produces the least noticeable vertical white stripes 1 Select Test Print from the pull down menu 2 Click Print Head Alignment 2 Enter the numbers 3...

Page 47: ...just the printing 1 Check that the paper that you normally use is set in the printer and then click OK 2 Select the best patterns from Columns L and M enter their numbers then click Send The best patterns will be smooth and have no streaks in the border indicated by the arrows Less noticeable white stripes More noticeable white stripes 4 Click Cancel i560_QSG_US book Page 45 Tuesday May 6 2003 1 4...

Page 48: ... on the Screen on page 53 Cannot Print Properly from the Digital Camera on page 55 Note If you encounter any problem during installation or operation of your printer quickly scan all topics to find a solution If the problem persists contact the Customer Care Center at 757 413 2848 A TDD service telephone device for the deaf is also available at 866 251 3752 When an Error Occurs The BJ Status Monit...

Page 49: ...r installation did not start automatically when you inserted the CD ROM into the CD ROM drive 1 Click Start and select My Computer 2 Double click the CD ROM icon For non XP Windows open the My Computer window and then double click the CD ROM icon Double click the CD ROM icon on your desktop to start installation Installation CD ROM not working properly Confirm that there are no problems with the S...

Page 50: ...check for uneven ink output See Printing the Nozzle Check Pattern on page 34 When a specific color is missing from the nozzle check pattern clean the print head If ink supply is uneven See Print Head Cleaning on page 38 Media not loaded with the print side up Check that your paper is loaded with the correct print side facing up Incorrect paper type On the Main tab confirm that the Media Type selec...

Page 51: ...ed roller is dirty Clean the paper feed roller See Paper Does Not Feed Properly on page 51 Printed Surface is Scratched Inappropriate paper type used Check to see if the paper you are printing on is too thick or curled See Print Media to Avoid on page 3 Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing Ensure that the paper you are using is compat...

Page 52: ... Properties Dialog Box Directly from the Start Menu on page 15 2 Click Maintenance tab and then Start Status Monitor 3 Click Display Print Queue 4 Select Cancel All Documents in the Printer menu Click Yes when a confirmation message appears The print job is deleted 1 Double click BJ Print Monitor in the Extensions in the System Folder 2 Click to select an undesired document and click The print job...

Page 53: ... this cleaning operation three times 3 Load a sheet of Letter plain paper in the printer 4 Hold the RESUME CANCEL button down and release after the POWER lamp flashes three times then feed the sheet of paper Repeat this operation three times If the printer still does not feed the envelopes or the post cards properly through the printer even after the cleaning operation repeat the procedure Paper J...

Page 54: ...fter reinstalling it contact the Customer Care Center Eight flashes Waste ink tank almost full The printer has a built in waste ink tank to hold the ink consumed during print head cleaning Eight flashes indicates that this tank is nearly full Press the RESUME CANCEL button to clear the error so printing can continue Contact the Customer Care Center Nine flashes A specified period of time has lapse...

Page 55: ...n i560 or USBnnn Canon i560 Where n represents a number If you find that the settings are not correct shut down Windows turn off the printer and reconnect it to the computer with the type of cable that has been set in the printer driver If you are using Windows 95 or Windows NT4 0 you will need to reinstall the printer driver For information about installation of the printer driver refer to the Ea...

Page 56: ... the i560 icon and ensure that the i560 is selected as the target connection If not select it Problem Possible Cause Try This Note If you are using switching hub or other device disconnect the printer and reconnect it directly to the computer and try printing again If successful the problem may have been with the device There could also be a problem with the cable s Replace the cable s and try pri...

Page 57: ...s the RESUME CANCEL button on the printer to recover from the error Contact the Customer Care Center as soon as possible Paper lever error Incorrect position of the paper thickness lever Open the front cover and adjust the paper thickness lever to the left position Printer error An error requiring servicing has occured The POWER lamp on the printer flashes alternately orange and green Turn off the...

Page 58: ...lly 6 If the message No other applications can be running displays click Continue 7 When the Installation was successful screen appears click Restart 8 From the Application folder double click on the software to be installed Follow the on screen instructions 9 When the Installation has Finished screen appears click OK 10 When prompted restart your computer 11 After the computer restarts TURN THE P...

Page 59: ... Documents Printing Entire Image in Single Color Printing in Grayscale Reversing the Page Printing Order Printing on Nonstandard Size Paper Reducing the Sound of Printer Operation Registering Printer Driver Settings Printing Media Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper Photo Paper Pro Photo Paper Plus Glossy Matte Photo Paper Transparencies T Shirt Transfers Chec...

Page 60: ...t Temperature 0 to 40 C 32 to 104 F Humidity 5 to 95 RH no condensation Power supply AC 100 127 V 50 60 Hz AC 220 240 V 50 60 Hz Power consumption Standby Approx 0 4 W AC 100V Approx 0 5 W AC 200V Printing Approx 24 W Dimensions with the paper rest and paper output tray retracted 16 46 W X 10 79 D X 6 8 H in Weight Approx 4 8 kg 10 6 lb Print Head Black 320 nozzles 600 dpi Cyan Magenta 512 nozzles...

Page 61: ...s NT 4 0 50MB Windows Me Windows 98 Windows 95 15MB USB operation can only be guaranteed on a PC with pre installed Windows XP Windows 2000 Windows Me or Windows 98 This includes Windows XP Windows 2000 or Windows Me upgraded from pre installed Windows 98 or later z Use a Macintosh series computer equipped with USB interface on which Mac OS 8 6 to 9 x or Mac OS X v 10 2 1 to 10 2 4 can operate See...

Page 62: ...ervice Periodically unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet If the printer is placed at a location exposed to a lot of dust smoke or high humidity the dust collected on the plug absorbs moisture and may cause insulation failure and fire Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such...

Page 63: ...plug by pulling on the cord Do not use an extension lead cord Never use a power supply source other than the one rated for the printer in the country where you purchased the printer AC 100 127 V 50 60 Hz AC 220 240 V 50 60 Hz Working around the printer Never put your hands or fingers in the printer while it is printing Do not place metal objects paper clips staples etc or containers of flammable s...

Page 64: ... the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in...

Page 65: ...he Product scratches and abrasions will be presumed to have resulted from misuse abuse or failure to operate the Product as set forth in the operating instructions b Use of parts or supplies other than those sold by Canon USA that cause damage to the Product or cause abnormally frequent service calls or service problems c If the Product has had it serial number or dating defaced altered or removed...

Page 66: ...anty 1 757 413 2848 The location of the ASF nearest you 1 800 423 2366 select automated support options Telephone Device for the Deaf 1 866 251 3752 If the problem cannot be corrected by using one of the above technical support options repair options are available at the time of your call to the Free live technical support number above or via the website at www canontechsupport com This limited wa...

Page 67: ...Error Messages 52 Help button 2 High Resolution Paper 7 I ImageBrowser 24 Ink Tank 31 Installing the Printer Driver when using Mac OS 9 x 56 L Load Limit Mark 5 Loading Paper 3 M Matte Photo Paper 7 Media speciality 6 to avoid 3 Media Type 7 9 10 Media Types for Digital Camera 12 Media Types Suitable for Borderless Printing 25 27 N Nozzle Check 34 35 Nozzle Check Pattern examining 36 printing 34 O...

Page 68: ...aphs Directly from a Digital Camera 12 Printing the Nozzle Check Pattern 34 R Recalling Driver Settings 21 Regulatory Information 62 Replacing an Ink Tank 29 33 RESUME CANCEL button 9 11 S Safety Precautions 60 Saving Driver Setting 21 Speciality Media 7 Specifications 58 T Technical support 64 Transparencies 7 Troubleshooting 46 T Shirt Transfers 7 Turning on the Printer 2 U Uninstalling the prin...