11
3
S T E P
1
Remove documents from the scanner’s upper and lower trays, and
remove any extra parts attached to the upper tray. Close the
document eject tray extension if it is open.
Paper may have jammed if scanning stops midway or “PXX” appears
on the counter display. Follow the procedure below to remove
jammed paper from inside the scanner. When finished, check your
PC monitor to see which document was last scanned before
continuing to scan.
▲
S T E P
2
Press the open/close button to open the upper scanner. Lift the upper
scanner gently until it stops and locks in the open position.
▲
S T E P
3
Remove the jammed paper from inside the scanner.
▲
S T E P
4
Carefully close the upper scanner.
Do not force the upper
scanner down
. Doing so might damage the scanner. Once the
upper scanner is near its original position, press down firmly on both
sides until you hear the upper scanner click into place.
▲
PAPER JAMS IN THE PAPER FEED UNIT
T R O U B L E S H O O T I N G
