Windows Problems
The following table contains problems and solutions related to using your
printer with Windows applications.
Problem
Cause
Solution
Printer does not print
Cable connections may
Check that the cable and
or prints garbage
not be secure.
power cord connections are
secure.
Printer may not be turned on. Turn on the printer.
Printer driver may not be
Make sure the printer driver
set up.
is properly installed and set
up. See Chapter 4, Using the
Printer With Your Software, for
details.
Print Manager may be
Check Print Manager for
causing the problem.
stalled print jobs caused by
printer not being ready to
accept data. Delete all stalled
jobs, make sure the printer is
on-line, and try to print
again. If errors continue,
turn off the Print Manager.
Cannot print from file
Printer may not be securely
Check that the printer is
menu
connected to the computer.
correctly connected to the
computer and that it is
turned on. If the problem still
exists, follow these steps:
1. Open the Printers icon,
which is located in the
Control Panel.
2. Select the Canon BJC-70
printer as the default
printer by double-clicking
on its name.
3. If the Canon BJC-70 does
not appear as the default
printer, click on the
Connect button.
4. Make sure the correct port
is selected and choose OK.
5. Double-click on the Canon
BJC-70 name again.
Troubleshooting
Chapter 8
Troubleshooting
137
Summary of Contents for BJC-70
Page 5: ...vi ...
Page 94: ...84 Using the Color Advisor Chapter 5 ...
Page 156: ...146 Troubleshooting Chapter 8 ...
Page 168: ...158 Customizing the Printer Chapter 9 ...
Page 188: ...178 Specifications Appendix A ...
Page 200: ...190 Application Notes Appendix B ...
Page 212: ...202 Glossary ...