140
Troubleshooting
Chapter 8
Problem
Cause
Solution
Cannot print file sent
Software may not be
Check that all software is
from remote computer
configured correctly.
correctly configured for the
network environment. For
example, with a Novell
network, you must include
the Capture statement. Refer
to the user’s manuals
supplied with your
networking software for
more information.
Color matching feature
Printer driver may not be
Make sure the BJC-70
does not work
set up.
printer driver is properly
installed and set up. See
Chapter 4, Using the Printer
With Your Software, for
details.
You can continue printing
without the color matching
feature by choosing the
Continue button in the
message window.
There may not be enough
Close all open Windows
Windows resources
applications and try to print
available to load the
again.
screen matching program.
Colors do not print in
Printer driver may not be
Make sure the printer driver
WordPerfect 5.2 for
set up.
is properly set up. See
Windows
Chapter 4, Using the Printer
With Your Software, for
details.
Colors may not be selected
From the top menu bar,
correctly.
select the File menu.
Highlight Preferences and
then highlight Print.
In the Preferences dialog box,
make sure Fast Graphics
Printing is not selected
(remove the X from this box)
and then click on OK.
Multiple copies do not
Your application does not
Contact the software
support multiple copies.
vendor.
Summary of Contents for BJC-70
Page 5: ...vi ...
Page 94: ...84 Using the Color Advisor Chapter 5 ...
Page 156: ...146 Troubleshooting Chapter 8 ...
Page 168: ...158 Customizing the Printer Chapter 9 ...
Page 188: ...178 Specifications Appendix A ...
Page 200: ...190 Application Notes Appendix B ...
Page 212: ...202 Glossary ...