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If remote control operation takes time or fails, or if other problems occur,
try the following corrective actions.
The operating distance of this product is approx. 5 m/16.4 ft. in all
directions. Remote operations may not be possible if this product is too
far away from the camera. In such a case, perform remote control
operations after bringing this product closer to the camera.
The operating distance of this product may become shorter if people
or other obstructions are between this product and the camera.
The operating distance of this product may become shorter if
operations are performed with your finger covering the < >.
This product performs Bluetooth communication using radio waves in
the 2.4 GHz band. For this reason, remote control operation may take
time or fail if there are electronic devices operating on the same
frequency band nearby.
Electronic devices operating on the same frequency band includes
Wi-Fi devices, smartphones, Bluetooth devices, microwave ovens,
cordless telephones, and similar devices.
If radio wave interference occurs between a nearby electronic
device and this product, stop using the electronic device or move
further away from the devices to use this product.
Even if there are no electronic devices nearby, radio wave
interference may occur between this product and an electronic
device used in a nearby building or car. In such a case, the above
condition may improve if you leave this product idle for a while and
then operate it again.
Cautions for Using the Remote Controller
Distance Between the Camera and This Product
Obstructions That Impede the Communication of This Product
Radio Wave Interference in 2.4 GHz Band