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50

The Scanning Quality is Poor
Cause 1:

The film is dirty.

Solution:

Rescan the film after cleaning it. 

( -> p. 52 )

Cause 2:

The resolution (output device) is incorrectly set.

Solution:

Rescan the film after selecting an appropriate resolution. 

( -> See the software Users Guide )

The Color Quality is Poor
Cause 1:

The film has faded.

Solution:

In some cases, retouching the image with image processing software can alleviate the problem to
some extent.

Cause 2:

The (negative) film is difficult to color correct with the “Auto” film type function.

Solution:

Rescan the film using the “Manual” setting to specify the film type and scan speed. 

( -> See the

software Users Guide )

Cause 3:

The film type is incorrectly specified with the “Manual” setting (negative film).

Solution:

Rescan the film with the film type set to the correct setting for the film brand. 

( -> See the software

Users Guide )

A Slide Is Jamming Inside the Scanner
Cause :

The slide was inserted crookedly.

Solution:

Open the film guide, remove the slide and make sure it is straight when reinserted. 

( -> p. 39 )

Scanning Is Taking a Long Time
Cause:

The resolution is set too high.

Solution:

Rescan with the minimum possible resolution setting for the application. 

( ->  See the software

Users Guide )

Summary of Contents for CanoScan 2700F

Page 1: ...Canon Film Scanner CanoScan 2700F GettingStarted For Windows 95 ...

Page 2: ... otherwise specified in this manual If such changes or modifications should be made you could be required to stop operation of the equipment Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regu lations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada A Note of C...

Page 3: ...see ______________________________ p 51 Regular Maintenance For basic information regarding film see ___ p 53 Basic Information Regarding Film For specifications see ___________________________________ p 56 Specifications For Canon Customer Support Help Desk see _________________________________ ___________________________________ p 58 Canon Customer Support Help Desk About the Symbols and Convent...

Page 4: ... Start 14 Handling Precautions 14 About the Jumper Switches 14 2 Installing the SCSI Host Adapter Card 15 3 Installing the ASPI Driver Software 17 What To Do When an IRQ or I O Port Address Conflict Arises 20 4 Configuring The AVA 1502AP Card 21 Starting SCSISelect 21 How to use SCSISelect 22 SCSISelect Functions 22 The SCSISelect settings 23 Host Adapter Interface Definitions 23 SCSI Channel Inte...

Page 5: ...es Not Light 48 The Film Scanner is Not Detected 48 The Driver Software Will Not Start 49 The Scanned Image is Reversed Left to Right or Top to Bottom 49 Irregularities or Lines Appear in the Same Place 49 The Image is Blurry 49 The Scanning Quality is Poor 50 The Color Quality is Poor 50 A Slide Is Jamming Inside the Scanner 50 2 Regular Maintenance 51 Cleaning the Film Scanner Body 51 Cleaning F...

Page 6: ...02AP SCSI host adapter card that accompanied the CanoScan 2700F Use of a non ASPI supportive SCSI host adapter card may result in malfunctions p 28 p 30 p 34 p 32 STEP 2 p 14 p 17 STEP 1 STEP 3 Install the SCSI host adapter card Install the ASPI driver software Select SCSI ID and terminator settings Connect to your computer Connect the power cord Install the driver software for the Film Scanner ...

Page 7: ...ur element In addition it features high speed single pass scanning with minimal colour leaching Each colour is captured with 10 bit data scanning technology and output at 8 bits producing crisp color gradations and high quality images Complete Negative Film Compatibility The Film Scanner accepts virtually all varieties of the major brand name negative films including Fuji KONICA Kodak and AGFA The...

Page 8: ... Lights when the power switch is set to the ON position Power Cord Socket Attach the supplied power cord here SCSI Interface Connector Connect full pitch 50 pin SCSI cables to this port SCSI Interface Connector Connect D Sub 25 pin SCSI cables to this port 35 mm Film Holder Place 35 mm negatives or unmounted 35 mm positive films into this holder for scanning SCSI Dial Use this dial to select SCSI ...

Page 9: ... when the indicator marks on the viewer s underside are properly aligned 5 Winder Turn the winder counter clockwise to unroll the film for viewing Turning it clockwise rewinds the film into the cartridge The winder will not operate with partially exposed film that is mistakenly insertedintothefilmcartridgechamber 6 Crank This crank is useful for quickly winding or rewinding film 7 Open Lever This ...

Page 10: ...cause the scanner to operate incorrectly Avoid placing the unit in areas subject to vibration and dust or near sources of flame and water Do not position the scanner in laboratories areas in which chemical reactions occur or in environ ments that have salty or oily air or corrosive gases These conditions can damage the scanner Power Source Considerations CAUTION Only use power sources standard hou...

Page 11: ...rself without adequate qualifications When performing any maintenance activities always unplug the power cord first Never use liquid detergents or aerosol detergents to clean the exterior of the scanner Instead dampen a clean soft cloth with water or a mild cleaning agent and wring it out thoroughly before using it to gently wipe the exterior surfaces The scanner does not require lubrication of an...

Page 12: ...your package Film Scanner Package Contents Film Scanner Unit 35 mm Film Holder Film Viewer IW 50 SCSI Host Adapter Card AVA 1502AP Power Cord SCSI Interface Cable Quick Start Guide CD ROM ScanCraft FS Application Software Programs Getting Started this manual Start pdf ScanCraft FS Users Guides Scancrft pdf Floppy Disk SCSI Host Adapter Card Configuration Utility Software ASPI Driver for AVA 1502AP...

Page 13: ...e Driver Software 17 What To Do When an IRQ or I O Port Address Conflict Arises 20 4 Configuring The AVA 1502AP Card SCSISelect 21 CAUTION To operate your CanoScan 2700F you must use a SCSI host adapter card that supports ASPI Use the AVA 1502AP SCSI host adapter card that accompanied the CanoScan 2700F Use of a non ASPI supportive SCSI host adapter card may result in malfunctions 1 ...

Page 14: ...e card by its edges Operating your computer with an improperly installed SCSI host adapter card can cause damage to the card Do not operate the computer until you have ensured that the card is installed strictly in accordance with the instructions that follow If the SCSI host adapter card does not operate correctly after following the proper installation proce dures contact the retail outlet from ...

Page 15: ...h disconnect the power cord and detach all of the devices connected to your computer Remove the computer case Refer to the instructions that accompanied the computer for the correct procedures to remove the com puter case Remove the cover plate from the ISA bus slot in which you will install the SCSI host adapter card Carefully but firmly insert the SCSI host adapter card into the ISA bus slot Slo...

Page 16: ...the slot with the screw from the cover plate Replace the computer case and reattach all the required device cables Refer to the instructions that accompanied your computer for the correct procedures to replace the case and reattach the cables ...

Page 17: ...w Hardware Found dialog box may not appear In this event start at procedure 3 below and follow the instructions to switch drivers Insert the Windows 95 system disk or CD ROM into the floppy drive or CD ROM tray as appropriate and click the OK button If the system is provided on floppy disks insert the disk labeled with the number specified in the dialog box The required driver will install automat...

Page 18: ...lied with the AVA 1502AP SCSI Host Adapter card into the floppy disk drive From the Start menu select Run Type A WIN32 SETUP32 in the space provided and click the OK button You may also click on the Browse button and select the Setup32 option from within the Win32 folder on the A drive Click the OK button The ASPI Driver program for the AVA 1502AP will begin to install After the installation ends ...

Page 19: ...lick on the OK button The computer will reboot and you will be able to use the SCSI host adapter card with Windows 95 CAUTION If the New Hardware Found dialog box does not appear and the SCSI controllers icon is not displayed please check your SCSI interface cable or verify that the SCSI host adapter card is properly installed ...

Page 20: ...ort addresses of one of the cards CAUTION The IRQ default factory setting for the SCSI host adapter card is 10 This setting may be changed to either 9 11 or 12 The I O port address default factory setting for the SCSI host adapter card is 140 This setting may be changed to 340 To change the IRQ or I O port address settings of other cards please refer to the instructions that accompanied the card A...

Page 21: ...hange these default settings Only change the settings once you have fully understood how the changes will affect the card Starting SCSISelect Follow the procedures below to use the SCSISelect utility Turn your computer power Off Close all applications then close Windows 95 by selecting the Shutdown option from the Start menu At the prompt turn your computer power off Insert the disk containing the...

Page 22: ...Select program features the following two menus Configure View Host Adapter Settings and SCSI Disk Utilities Selecting the Configure View Host Adapter Settings menu will allow you to view the SCSI host adapter settings Selecting the SCSI Disk Utilities menu will present the list of currently connected SCSI devices CAUTION Only use the SCSI Disk Utilities menu selection to confirm the list of conne...

Page 23: ...ter card is set at 10 at the factory CAUTION If the computer supports Plug Play functions see What To Do When an IRQ or I O Port Address Conflict Arises page 20 for instructions on how to change the IRQ Host Adapter Direct Memory Access DMA Channel This function sets the DMA setting for the AVA 1502AP SCSI Host Adapter card The default setting is Disabled We do not recommend changing this setting ...

Page 24: ...er card only supports externally connected SCSI devices Therefore the default setting Enabled must remain unchanged Additional options SCSI Device Configuration Selecting this option displays the following items for each SCSI ID Initiate Sync Negotiation This setting toggles the synchronous data transfer function on and off to control the transfer of data between the SCSI host adapter card and a S...

Page 25: ...this option displays the following items ISA Plug Play Mode This setting enables Plug Play functions for an ISA bus The default is Enabled We recommend leaving this setting unchanged for the AVA 1502AP SCSI Host Adapter card Plug Play SCSI Configured AutoMagically SCAM Support This setting enables SCAM support which allows the AVA 1502AP SCSI Host Adapter card to automatically assign a SCSI ID to ...

Page 26: ...quit the SCSISelect utility program To save your changes to the settings press the Esc key and select Yes with the cursor keys and the Enter key You will return to the main menu To quit SCSISelect press the Esc key and select Yes with the cursor keys and the Enter key When you restart the system the changes to the settings will take effect If you select No you will return to the main menu CAUTION ...

Page 27: ...N If you intend to use an existing or generic interface cable first ensure that it is a high impedance interface cable Before using an existing SCSI host adapter always check with the outlet from which you pur chased the Film Scanner or with the Canon Customer Support Help Desk listed at the back of this guide to ensure that it fully supports the Film Scanner We cannot guarantee that the Film Scan...

Page 28: ...gned a unique SCSI ID number from 0 to 7 CAUTION Allowing more than one SCSI device to have same SCSI ID may result in computer malfunctions as well as the incorrect functioning of the SCSI devices SUGGESTION The Film Scanner SCSI ID is set at 2 in the Terminator On range at the factory Before connecting the scanner check your computer s SCSI settings for internal devices host adapters and other S...

Page 29: ... Off range Sample Configuration with the Film Scanner at the End of a Daisy Chain If your Film Scanner is the last device in the daisy chain set the SCSI ID to an unreserved number between 0 and 6 on the Terminator On range of the SCSI dial Sample Configuration with the Film Scanner Somewhere in the Midst of a Daisy Chain If your Film Scanner is not the last device in the daisy chain set the SCSI ...

Page 30: ...tighten both screws or fasteners on the connectors when attaching any cable SUGGESTION Refer to the installation guide included with the host adapter card for details on the host adapter and its connections CAUTION If you are using connectors other than those shown above on your computer or SCSI devices pur chase or obtain an appropriate interface cable high impedance type to connect the Film Scan...

Page 31: ...nector on either end If you are using a generic or other type of interface cable ensure that it is a high impedance type cable If the wrong non high impedance type of cable is used the Film Scanner may not be detected by your computer The connectors of SCSI host adapter cards for SCSI II devices on the market are generally of the Half Pitch 50 Pin variety To connect your Film Scanner in this case ...

Page 32: ...ed with the Film Scanner to the power cord socket in its back panel Plug the other end into a standard electrical outlet CAUTION Use only the power cord supplied with the scanner Ensure that the power switch is in the OFF position before inserting the power cord ...

Page 33: ...33 3 STEP Installing the Supporting Software How to install the driver software programs required to operate your Film Scanner with your computer 1 Installing the Software 34 3 ...

Page 34: ... Please refer to the Users Guide accompanying ScanCraft FS for detailed instructions on how to install the driver software ScanCraft FS may be used independently of other programs or opened from within application pro grams that support theTWAIN standard The ScanCraft FS Users Guide can be read with the Adobe Acrobat Reader a version of which is supplied on the CD ROM disk shipped with your CanoSc...

Page 35: ...35 4 Inserting Film in the Scanner How to insert film of various types into the Film Scanner 1 35 mm Film 36 2 Mounted Slides 39 3 IX 240 Film 40 STEP 4 ...

Page 36: ...holder Open the film holder by gently twisting the tabs on the end and pulling up as shown Place the film into the holder Place the film holder so that the letter R is facing upward Place the film with the top surface upward so that images and words are viewed from above with the correct perspective SUGGESTION The driver software can correct the orientation of a scanned image even if the film has ...

Page 37: ...y pinch them closed them with your fingers as shown below Align the guide over the desired frame If you slide the guide left and right over the film holder it will automatically click into the notches in position over each frame Make sure that the guide clicks fully into the notch over the desired frame before scanning CAUTION Reposition the film in the film holder if the end protrudes from the ho...

Page 38: ...ert the film holder at an angle the guide position may be altered and you will not be able to insert it properly Be sure to orient the film holder for insertion as shown below You will be unable to insert the film holder all the way into the scanner unless the guide is facing the correct direction Keep film holder straight Top View Orange Marks ...

Page 39: ...orrect the orientation of a scanned image even if the film has been reversed or inverted Insert the slide as far as possible into the scanner slot Push the slide straight into the scanner slot as far as it will go CAUTION You will not be able to insert the slide all the way to the back of the slot if it is held at an angle If a slide jams because it has been inserted crookedly into the Film Scanne...

Page 40: ...at the Film Indicator on the IX240 Film Viewer is an orange color CAUTION If the Film Indicator is not an orange color another cartridge is already in the viewer Rewind remove and replace this cartridge with the one you wish to scan Use the winder to align the indicator marks on the bottom of the IX240 Film Viewer CAUTION The open lever will not operate the film cartridge chamber lid unless the in...

Page 41: ...close the film cartridge chamber lid CAUTION The cartridge will not enter the chamber unless it is properly oriented Press the lid downward until you hear a clicking sound and the lid is securely fastened Use the winder to unwind the film in a counterclockwise direction until the frame you desire is positioned in the IX240 Film Viewer s scanning window SUGGESTION Use of the crank speeds up winding...

Page 42: ...crank to ensure that it is completely folded over before attempting to insert the IX240 Film Viewer into the Film Scanner When removing the IX240 Film Viewer from the Film Scanner take care to pull it straight out Removing Film Cartridges from the IX240 Film Viewer Use the following procedures to remove film cartridges from the IX240 Film Viewer 1 Use the winder to wind the film in a clockwise dir...

Page 43: ...ing the Film Scanner to duplicate images CAUTION Copying paper currency coins and negotiable securities is an offense and subject to criminal prosecution The unauthorized duplication of identification materials licenses travel tickets official documents or private materials is against the law and subject to criminal prosecution Copyrighted material may not be duplicated without permission of the c...

Page 44: ... direction of symbol to turn on the power The power indicator will light and the scanning unit will return to the home position Turn on the power of all the other devices attached to the computer If the power switch of your computer display is independent of the computer power switch turn on the display power switch at this time too Turn on the power switch of your computer last CAUTION Turn on al...

Page 45: ...our com puter except for the Film Scanner If the power switch of your computer display is independent of the computer power switch turn off the display power switch at this time too Turn off the power switch of the Film Scanner The power switch of the Film Scanner is located on the lower right front panel Push the switch in the direction of O symbol to turn off the power The power indicator will g...

Page 46: ...Shop as an Example Select TWAIN32 from the pulldown menu SUGGESTION Please refer to the ScanCraft FS Users Guide for instructions on how to use ScanCraft FS The ScanCraft FS Users Guide can be read with the Adobe Acrobat Reader a version of which is supplied on the CD ROM disk shipped with your CanoScan 2700F package To see installation instructions for Adobe Acrobat Reader open the Readme file on...

Page 47: ...cted 1 Troubleshooting Tips 48 2 Regular Maintenance 51 Cleaning the Film Scanner Body 51 Cleaning Film 52 3 Basic Information Regarding Film 53 Film Varieties 53 Color Monochrome Films 53 Negative Positive Films 54 Final Film Formats 55 So What Film Is Best 55 Specifications 56 Index 57 APPENDIX ...

Page 48: ...too low Solution 1 Connect the power cord to a different power outlet p 10 Solution 2 Use a voltage regulator device that will provide a stable power supply Cause 4 The outlet is not receiving any electricity Solution Check the fuse breaker box The Film Scanner is Not Detected Cause 1 The SCSI interface cable is disconnected Solution Correctly connect the SCSI interface cable p 30 Cause 2 The SCSI...

Page 49: ...nner being sure to follow the correct proce dures p 34 The Scanned Image is Reversed Left to Right or Top to Bottom Cause The film has been inserted in a reversed state Solution Position and insert the film with the correct orientation Irregularities or Lines Appear in the Same Place Cause 1 There is dirt or dust on the film Solution Remove the dirt from the film with a blower brush or other devic...

Page 50: ...to film type function Solution Rescan the film using the Manual setting to specify the film type and scan speed See the software Users Guide Cause 3 The film type is incorrectly specified with the Manual setting negative film Solution Rescan the film with the film type set to the correct setting for the film brand See the software Users Guide A Slide Is Jamming Inside the Scanner Cause The slide w...

Page 51: ... at the back of the Film Scanner or any of its metallic parts If these parts become wet wipe them with a dry cloth Always thoroughly wring out the dampened cloth before wiping the Film Scanner Avoid spraying water or cleaning agents directly on the Film Scanner to prevent liquids from seeping into the interior which can degrade the scanning quality Never clean with alcohol or cleaners containing t...

Page 52: ... the film Strong wiping may damage the film Never use water alcohol or cleaners containing thinners benzene or other chemicals to clean the film These substances will cause the emulsion to peel or alter or dissolve the film If the Film is Dusty Grasp the edges of the film lightly with your fingers and remove the dust with ablower brush Benzene Alcohol Never use water alcohol thinners benzene or ot...

Page 53: ...our selection of either film based on the camera with which you are shooting CAUTION The 35 mm and IX240 films are not interchangeable in their respective cameras An IX240 film car tridge will not fit a 35 mm camera and a 35 mm film will not fit an Advanced Photo System camera The CanoScan 2700F will not scan large format professional films such as 4x5 format films Color Monochrome Films The CanoS...

Page 54: ...an 2700F must perform extra processing to accurately reproduce the correct colors of the original film a task it performs with its Automatic Color Adjustment Function Positive film reproduces the light and dark areas of photographic subjects in the same order as they originally appear permitting relatively immediate evaluation of the content and colors Positive films are primarily selected when th...

Page 55: ...e CanoScan 2700F can accommodate all of the above formats permitting the photographer to freely select between them according to the constraints of other equipment such as the camera So What Film Is Best If a 35 mm camera is to be used negative color film developed in a standard sleeve is recommended to allow casual photo shooting and reproduction in the form of paper prints If the purpose of the ...

Page 56: ...6 in x 5 8 in Weight Approximately 2 4 kg 5 3 lb These specifications may change without notice Note 1 The replication of a portion or the entire contents of this publication without prior written approval from the copy right holder is expressly forbidden 2 Products procedures or other matters referred to in this publication may change without prior notification 3 Notwithstanding the attempts of t...

Page 57: ...0 Indicator Marks 9 40 41 Initiate Sync Negotiation 24 Insertion Arrow 9 42 IRQ 20 23 ISA bus slot 15 ISA Plug Play Mode 25 IX240 film 40 IX240 Film Viewer 9 40 J Jumper Switches 14 M Maximum Sync Transfer Rate 24 O Open Lever 9 41 P Plug Play SCSI Configured AutoMagically SCAM 25 Power Cord 32 Power Cord Socket 8 Power Indicator 8 Power Off 45 Power On 44 Power Switch 8 44 45 R R Mark 36 S SCAM 2...

Page 58: ...tfach 528 47705 Krefeld Germany TEL 02151 345 0 FAX 02151 345 102 CANON Hotline Service Customer Support 02151 349 555 Info Desk 02151 349 566 Mailbox 02151 349 577 Telefax 02151 349 588 CANON OY AB Kornetintie 3 00380 Helsinki Finland CANON SVENSKA AB S 127 88 Skärholmen Sweden CANON DENMARK Vasekaer 12 DK 2730 Herlev Denmark CANON NORGE AS Hallagerbakken 110 Boks 33 Holmia 1201 Oslo Norway CANON...

Page 59: ...05 2864 CANON NEW ZEALAND LTD Fred Thomas Drive Takapuna P O Box 33 336 Auckland New Zealand Info Line 0900 522666 CANON HONG KONG CO LTD 10 F Mirror Tower 61 Mody Road Tsimshatsui East Kowloon Hong Kong CANON SINGAPORE PTE LTD 79 Anson Road 09 01 06 Singapore 079906 CANON EUROPA N V Bovenkerkerweg 59 61 P O Box 2262 1180 EG Amstelveen The Netherlands CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tok...

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